Apparently, some  dealers are keeping the $7,500 tax credit provided by the federal government for buying a new Volt. The practice is creating a little bit of heartache for GM.

I say, apparently, because of a report earlier this week in the National Legal and Policy Center seems to indicate it might be happening.

In a New York Times blog…

Hey dE! I don't get to blog much since I'm always working on making dE the best website ever, but since I'm working my 3rd 8:30-9er, I figured I can spare a few minutes.

I was sitting here doing my work as usual when hunger struck. Was thinking a Snickers bar would do the trick. So I got up to walk to the vending machine. Mind you, I love Snickers! So I got out my dollar bill and saw…

One question I hear more often than others is, “How often should I post to my blog?” But to answer this question there are so many other related factors to consider it will take you burrowing down a deep rabbit h*** of other similar topics, such as:

1. Why would a car dealer want to blog?
2. What is blogging and how is it different from…

Does this conversation sound familiar?

Bob: “Hey Joe, it’s GREAT to talk to you. How are you on this OUTSTANDING day? How is the weather where you are, old…

Don't miss the next Digital Dealer Webinar featuring an encore of another of our most popular sessions from the 10th Digital Dealer Conference & Exposition!

Ralph Paglia, VP Digital at Tier 10 Marketing, will be sharing his session "Integrated Social Media for Car Dealers" tomorrow 6/2 at 11:30am EST. Register HERE!

Check out the promo video for the 10th Digital Dealer…

This year, I made a trip to Japan, which was a year long adventure in coordinating and planning with a group of college buddies.  Despite a tragic earthquake and tsunami followed by a real nuclear threat, we continued to plot and chart our big adventure.  It was during all this adjusting, forecasting and…

MORE EXCITING NEWS:

(dE will be interviewing Mike Dullea, CEO of Vinsolutions, to get more details about the partnership with Autotrader and the behind the scenes story.)

Here is the Dealer Magazine Article:…

http://www.dongraffautomotive.com

http://www.linkedin.com/pub/don-graff/14/896/a39

One of the issues I hear about frequently from my client dealerships is that of sales staff retention. Let me venture out onto the limb to suggest that, just perhaps, the requirements for a sales…

To be convicted is to be found guilty and given a sentence of a specified time, with the chance of rehabilitation. When convicted, there is still hope; it means all is not forgotten; there is still another chance. This is not the case when something is condemned; being condemned means to be found incurable, lost, with no chance of being restored. When a home is…

Many American’s believe Memorial Day is a day for family parties, or community gatherings to mark the beginning of summer vacations. To a veteran or member of our military it has nothing to do with parties or vacations, it is deeper and more personal; it is a day to remember those who have given the ultimate sacrifice in the name of…

dE Interviews: The Host (Elizabeth Kilbride) of "All Fired Up Military Monday" Radio show

1. How long have you been on Dealer Elite?







I am new to Dealer Elite, having been invited a few weeks ago.







2. What do you like best about Dealer Elite?







While enjoying the many ideas offered by industry leaders, I…

 Yesterday, I went to a store with my wife to get 1 (one, ONE) thing. As luck would have it, I found myself standing behind my wife looking at an aisle full of little girl’s shoes. The choices were overwhelming; they should put an, “Enter at your own risk” sign up for men entering this aisle. There were all styles of shoes; styles called strapies, flats, sandals,…

I just discovered that in the past sixteen months I have launched more than 225 mystery shops.  Wow.  I didn’t realize there had been so many.



You’d think after 225+ mystery shops a guy should have some profound observations and conclusions to share about mystery shops, right?  I don’t know about the profound part, but, yeah, you’re right, it seems that a person should have some observations and conclusions to share.

So I’ve spent the last couple hours…

Nat Geo just agreed to release a show they titled Turn Around King.  A group discovered me on You Tube where as most of you know I have over 300 videos. Shows you the power of using social media correctly or as some of you would suggest incorrectly.

I hope this show inspires each of you as to what is possible.  The skills you are learning in the auto business will, can and should take you many places.  I can tell you first hand, selling a car, selling a home in a…

http://www.dealeretraining.com

http://dealeretraining.tumblr.com

This is an issue that has haunted me on numerous occasions.  It has happened to me my first time as an Internet Director and most recently it happened to me when I decided to give retail another shot.  I had a dealership that I went into six months ago to try to land a consulting…

1) Don't Forget to Still Answer the Sales Calls Correctly: An inbound sales call on average is much more valuable than an Internet lead. Studies show that nearly 8 out of 10 shoppers who contact us from our web presence call us for that first contact. Just because Internet Leads might be easier to…