Sara callahan's Blog – September 2018 Archive (2)

Is Content Marketing a Necessity or a Nuisance?

In a recent blog, I wrote about how content marketing is more of a long-term play.

 

In addition, to attract an audience, it is vital to offer more than purely sales content and “buy now!” messages. Consumers are constantly bombarded with these salesy messages.…

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Added by sara callahan on September 26, 2018 at 10:19am — No Comments

Are You Training Customers to Blackmail You for Service?

If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to leverage something to get what they want. Whether it was an unreasonable request, or simply a last-ditch effort to get a perceived wrong made right, many of you will have run into this situation.

 

In the past, a customer’s leverage was typically the…

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Added by sara callahan on September 12, 2018 at 9:56am — No Comments

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