Arnold Tijerina's Blog – August 2016 Archive (1)

A Big Old Can of Nonsense: Who Needs Loyal Customers Anyways?

With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be spending time and effort cultivating relationships, spending money and basically treating customers right, I thought it time to re-visit this whole “customer loyalty” phenomenon. Customers don’t really care about car dealers, do they? I mean, dealers are ranked below…

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Added by Arnold Tijerina on August 2, 2016 at 9:00am — 2 Comments

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