Stan Sher's Blog – July 2014 Archive (1)

Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)

What?

It is time to talk about the F&I department in the dealership and how the BDC (GRC) department can help improve product penetration. The typical discussion with regards to business development is always about lead handling and appointments. The BDC discussion is one that can go on for hours and even days because it is interesting to hear different…

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Added by Stan Sher on July 23, 2014 at 2:40pm — 6 Comments

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