Stan Sher's Blog – August 2013 Archive (1)

Even experts can learn a thing or two...


Are you a master or a student?

Do you know everything that you need to know to pass on your knowledge to others?


Recently, I spent four days on site at a dealer group consulting and training a brand new BDC Manager.  This BDC Manager is a remarkable individual with many college degrees and a lot of business world experience.  He was brand new to the automotive industry but not a stranger to call centers.  In…


Added by Stan Sher on August 10, 2013 at 11:33pm — 3 Comments

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