Old Blog I wrote from when I was Internet Director at Teddy Nissan...I still Preach This!!!
Stan Sher's Blog (102)
The Power of the Follow Up
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As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there. Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have. This is either lack of training, lack of motivation, or simply way too many…
ContinueAdded by Stan Sher on February 2, 2011 at 12:45pm — 1 Comment
BDC - Daily Phone Training
Added by Stan Sher on January 13, 2011 at 1:17am — No Comments
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