Dan Beres's Blog – February 2016 Archive (1)

An Undercover Service Department Story

In the world of the automotive industry, we are always being evaluated. Whether it’s through customer or manufacturer surveys, this feedback is incredibly valuable and, in some cases, affects dealership revenue.

 

Just like everyone, I patronize dealerships for my vehicle service. I was concerned because my new vehicle with 16000 miles on it had some noises…

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Added by Dan Beres on February 25, 2016 at 10:00am — 5 Comments

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