Dan Beres's Blog – December 2015 Archive (1)
FED UP WITH SERVICE DECLINES?
We all know the term “declined service repair.” Increasingly, I hear service departments are having a hard time keeping customers in the service lane to get those declined services done.
Imagine if financing didn’t exist for vehicle purchases. Chances are that very few would ever be able to own one, despite the desire to do so. The same situation applies to service repairs. I bet that a good number of your customers are declining service repairs not because they don’t want them, or…
ContinueAdded by Dan Beres on December 16, 2015 at 2:27pm — No Comments
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