Most car shoppers have the opinion that car Salespeople are basically dishonest and will say or do anything to make a sale today.  It has been that way for a long time and is the reputation of our business in general stemming from decades of car…

The Five Rules for Change

How do you see yourself when you consider your future? Do you have a dream for your life that you would like to achieve, but don’t know how to get there from where you are?  Are you stuck in the same rut…

For most Customers the pinnacle part of our sales presentation is the Demonstration Drive.  This is where they are given a chance to take the car for a spin and hopefully take mental ownership of the vehicle.  The problem is…

Some of the finest people I know are in the retail automotive business.  Many of them are folks I’ve met as I travel throughout North America and Canada doing car sales training or teaching our Dealership management training courses.…

Type-A Personalities Versus Type-B Personalities

Most people who work in automobile sales have Type-A Personalities.  They are generally very competitive and career driven and often come across as aggressive and forceful.…

How do you see yourself when you consider your future? Do you have a dream for your life that you would like to achieve, but don’t know how to get there from where you are?  Are you stuck in the same rut producing the same results every month no matter how hard you try to…