SAKET GARG's Blog – June 2011 Archive (1)

Service Retention : Follow Discounting or Loyalty Program?

With multiple dealerships in same city ( same company and competitors) - need to maintain a continuous stream of vehicles is must, and retention holds the key.... now to retain, do we need to follow discounting for customers or implement Loyalty program?

Added by SAKET GARG on June 28, 2011 at 1:04pm — 1 Comment

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