Tony Provost's Blog – May 2011 Archive (5)

Awesome is Everything!

We all want to do an awesome job…

“Just give me a blueprint I can follow. I have limited funds, no one to really help me to stay on track every day. I want success, I want to be awesome.”

This should help.

Practice every day. Truly understand your strengths. Practice with intensity. This is how you learn. Every great athlete , performer, business owner and sales professional practices intensely, with passion and ambition, every day.

Prioritize your day. The…

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Added by Tony Provost on May 26, 2011 at 6:04pm — 2 Comments

Keep it Strong and Effective

SALES. The people business. Doesn’t matter what we did, the past is over. How do we keep it strong for everyone? Simple test. Is everyone in your sales organization, working the store’s process, from start to finish? Yes, this includes all managers, as well. Think about it, if everyone participates, then all can see how effective the process is for the staff, as well as, the customer. If the process is easy and informative for the customer, fun for the staff, then we should have no worries. If,… Continue

Added by Tony Provost on May 24, 2011 at 5:43pm — 1 Comment

Soaring With Your Strengths

Everyone is strong in certain areas. We all strive to get stronger and better at what we do on an everyday basis. Whatever process, you have adopted in your store, certain people are stronger in certain areas, than others. Training, adjusting processes, changing processes, is always a welcomed challenge in our industry. When we truly accept and adopt, soaring with our employees strengths, is when we truly break all barriers. People will grow at their craft, be more productive, and be much… Continue

Added by Tony Provost on May 23, 2011 at 11:41am — No Comments

Gas Sippers

DOMINATE… Your market…  Get your hands on every type of gas sipper, and sell. That’s everyone’s philosophy. The real nice tahoe’s, suburban’s, esclades, can be bought, if you truly search for them, 2500-5000, behind trade. HOW TO SELL. We all know you will overpay for the nice gas sippers, unless you take them in at the door. We all know GAS, is going to come down, quick, at some point. SPECULATION, not really. The dealer who buys way behind WINS!!!  Mr. CUSTOMER, LOOK AT THE INCREDIBLE retail… Continue

Added by Tony Provost on May 20, 2011 at 9:06am — No Comments

Factory Service Contracts

The # 1 reason to sign up with the factory is employee retention. The internal customer (the employee), is most important. Do dealers truly understand this point? In my professional opinion, when the internal customer (the employee), has total confidence, from the F&I handoff, to the service department, everything comes together. The employee feels secure about the customers protection, for their vehicle. Now, the customer never suffers, service retention goes through the roof and…

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Added by Tony Provost on May 4, 2011 at 2:29pm — No Comments

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