Tony Provost's Blog – August 2011 Archive (3)

A Check-Up from the Neck-Up

The essence of escapism, True entertainment movie of the 70’s, Jaws, of the 80’s Top Gun. Rock groups like Aerosmith, AC/DC, Rush, U2. They have the ability to appeal to people decade in and decade out.

People can watch these movies and listen to these bands with passion, like time has the ability to stand…


Added by Tony Provost on August 31, 2011 at 5:35pm — 23 Comments

It’s the People Business – Get Involved!!!

Sales Process

Meet & Greet:

  • Do this with great excitement.
  • Make people feel really good about being here.

Service Walk:

  • Introduce the customer to the cashier and the writers.
  • Walk with them back to detail.
  • Ask them how their past experiences have been.
  • Ask how they feel about being here.
  • Ask how they…

Added by Tony Provost on August 25, 2011 at 6:45pm — 23 Comments

Create the Motivation!!!

Leaders lead. What does this mean? Do leaders lead or do they have LEAD and become the anchor? This is a serious unanswered phenom, in the car industry. Have you ever seen the series called Hogan’s Heroes?  The series was basically aimed to show a lack of intelligence on the German side during the World War II era. This was very funny…


Added by Tony Provost on August 15, 2011 at 6:27pm — 27 Comments

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