Chris Miller's Blog – February 2018 Archive (3)

Dealership Safety Concerns Aren’t Only About Recalls

Life at a dealership is hectic. There are so many pieces moving simultaneously that it can seem as if you’re living in a real-life version of the classic video game “Frogger,” continuously ducking, dodging and weaving your way through the dealership -- just as everyone else is. Combine sales, service and customer activity, and that brings the risk to personal safety to a…

Continue

Added by Chris Miller on February 28, 2018 at 9:45am — No Comments

Tennessee Gets a New Recall Law and Consumers Aren’t Happy!

January 1 saw the enactment of Tennessee House Bill 141, to the collective groan of consumers. In a nutshell, this new law prevents consumers from suing car dealers if they purchase a used vehicle with an open safety recall, as long as it was disclosed, and the customer signed off on that…

Continue

Added by Chris Miller on February 15, 2018 at 8:10am — No Comments

You Think Your Customers are Happy? Do This & Watch How Fast That Changes!

Manufacturers hold dealerships accountable for customer satisfaction and the overall experience in both sales and…

Continue

Added by Chris Miller on February 8, 2018 at 9:11am — No Comments

© 2020   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service