Chris Miller's Blog – March 2018 Archive (1)

The Future of your Service Department

There is nothing more frustrating to a customer than being told a repair will take X amount of time - only to be informed later that it will take longer. To those who work in busy dealership service departments, this happens frequently. Customers come in for one thing and, during the multi-point inspection, additional issues are found. Or, as can sometimes be the case, a…

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Added by Chris Miller on March 30, 2018 at 9:21am — No Comments

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