Chris Miller's Blog – June 2018 Archive (2)

One Small Step Is a Good Start to a Long Journey

It’s a sad fact that current recall repair compliance rates are so abysmal. Most dealers know it., the Feds know it, state governments know it, and the manufacturers know it. Resolving this recall crisis starts with a notification.  But, people simply don’t read recall notices, they discard them as junk mail.

 

For those that do read them, a second problem…

Continue

Added by Chris Miller on June 22, 2018 at 9:56am — No Comments

When Batman Decides a Recall Isn’t Enough

In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular Toyota Prius. Nothing abnormal. But for the fact that, even after the recall was fixed, customers continued coming in with issues – hundreds of them – and that’s when Roger Hogan’s dealership decided enough was enough. According to…

Continue

Added by Chris Miller on June 18, 2018 at 9:57am — No Comments

© 2020   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service