Chris Miller's Blog – October 2017 Archive (3)

To Improve Customer Experience, Employees Must Own It!

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend…

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Added by Chris Miller on October 27, 2017 at 10:22am — No Comments

Is Selling A Car More Important Than Preserving A Life?

The Future of Used Car Recalls …

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Added by Chris Miller on October 20, 2017 at 9:47am — No Comments

One Small Way to Slay the Recall Dragon

With the influx of recalls, two…

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Added by Chris Miller on October 4, 2017 at 9:54am — No Comments

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