Todd Smith's Blog – October 2018 Archive (2)

Facebook Marketplace: A Dealership Primer – Part 1

Facebook Marketplace, while new on the scene, has quickly turned into a valuable sales channel for dealerships. Many dealers are finding great success in engagement as well as sales with consumers. Not just another third-party listing site, Facebook Marketplace has capabilities many other platforms don’t have. Chief among them is the ability for interested car buyers to…

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Added by Todd Smith on October 30, 2018 at 10:01am — 1 Comment

Using Customer Service as a Marketing Tool

It hasn’t been that long ago that customers were only able to handle customer service issues in person or by phone. Now, of course, there are many options for customers including social media, chat or through reviews. What would you do if a customer were standing in front of you paying you a compliment? Hopefully, you would thank them for the compliment and their business. If…

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Added by Todd Smith on October 12, 2018 at 10:10am — No Comments

Latest Activity

Lee Kemp's blog post was featured

Former Dealer and Founder of Hire The Winners is subject of new documentary on his life "Wrestled Away" The Lee Kemp Story

"Wrestled Away" The Lee Kemp Story was released globally on October 1, 2019 on most of the Video on…See More
11 hours ago
Lee Kemp posted a blog post

Former Dealer and Founder of Hire The Winners is subject of new documentary on his life "Wrestled Away" The Lee Kemp Story

"Wrestled Away" The Lee Kemp Story was released globally on October 1, 2019 on most of the Video on…See More
11 hours ago
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with Servisell Sales and Service Conversion System

Albany, N.Y. – October 21, 2019 – Auto/Mate Dealership Systems announced today it has successfully…See More
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Brian Bickel posted a blog post

What You Need to Know (and Do) When Your Car is Recalled

Unfortunately, recalls are a common part of life for many car owners and lessors.  If you have…See More
18 hours ago
Rob Gehring posted blog posts
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Bill Wittenmyer posted a video

#WittsWiseWords: Telling Isn't Selling

Salespeople often throw out some vehicle features, hoping one will pique the interest of the consumer. In this Witt's Wise Words, Bill Wittenmyer makes the d...
19 hours ago
Veronica Dunford posted a video

A Message for Women Who Want to Be in the Auto Industry

Veronica Dunford shares her advice to women who are considering entering the auto industry in this video blog.
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Crystal Hartwell posted a blog post

Franchise Dealers Optimistic About Store Values for Next 12 Months

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20 hours ago
Simon Hopes posted a blog post

The Benefits of Buying a Car from a Ford Dealership

Buying a car is a major financial decision that can require extensive deliberation and thought. The…See More
Friday
Derek C. Dean posted a blog post

Self Control – Important Factor to Exercise Success

Self-control is the ability to regulate one’s emotions, thoughts, and behavior in the face of…See More
Friday
Cynthia Madison posted a blog post

5 ways to increase your dealership business's revenue

A dealership can be a very profitable business whether you sell used or brand-new cars. However,…See More
Friday
Mike theCarGuy Correra posted a video

Training Needs Follow Up

Mike Correra explains why investing in training can backfire if there is no follow-up in this video blog.
Friday
Doug Van Sach posted a blog post
Friday
Jim Flint posted a blog post
Friday
Yogesh Sashi posted blog posts
Friday
Adam Swanson posted a blog post
Thursday
Dave Anderson's blog post was featured

Four Steps to Productively Process Disappointment

Disappointments are a fact of life. The question isn't whether we'll experience them, but whether…See More
Oct 15
Dave Anderson posted a blog post

Four Steps to Productively Process Disappointment

Disappointments are a fact of life. The question isn't whether we'll experience them, but whether…See More
Oct 15
Sally Whitesell's blog post was featured
Oct 14
Bill Wittenmyer's video was featured

#WittsWiseWords: Do You Know What Your Competitors Are Doing

Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you determine what prospects want that you currently aren't providing.
Oct 14

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