SUSAN HAIR's Blog – March 2011 Archive (1)

WOMENCERTIFIED

WomenCertified® is all about the customer experience. Here are some helpful reminders about how you can take your customer experience to the next level!

1.Be approachable and likeable.Research has shown that people like to buy from people they like. Does that make you nervous, as though you’re in a middle school popularity contest? Re…

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Added by SUSAN HAIR on March 31, 2011 at 7:57am — No Comments