Chris Vitale's Blog – September 2021 Archive (1)

Top Reasons to Listen to your Service Calls

Customer service is extremely important. We get that. But one thing we might not notice, or suspect is that not everyone is good on the phones. In fact, some of your best Service Advisors could be the absolute worst on the phones! Just because you’re great in front of a customer doesn’t mean you have the skills necessary to replicate that via telephone. And…

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Added by Chris Vitale on September 9, 2021 at 4:14pm — No Comments

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