Emil Whittle's Blog – January 2013 Archive (2)

Project Atlantis. The return of the Auto Dealership to Customer Service Retail.

Imagine your store without salespeople. Well Kind of. This is the direction I feel like Car Dealerships are heading and honestly I believe it’s the best thing that could happen to an industry that has been decimated with negative press and the barbaric sales tactics that drove that press. In the information age it’s not necessary to go to those dealers anymore. Reviews tell you who they are. The internet provides you the information and pricing you need to make informed decisions without…

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Added by Emil Whittle on January 17, 2013 at 12:00pm — No Comments

10 Best Practices to stay competitive in today’s market

1. Manage your stores Online Reputation. In todays market more than ever customers decide if they want to come to your store before you even know it. Get in front of your reviews not behind them. Ask for reviews.

2. Inventory display. Change up the layout of your lot moving new and used vehicles around. Make it clean and organized. Sales people need a routine. Twice a month make this part of their job to display your profit maker…

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Added by Emil Whittle on January 10, 2013 at 5:21pm — 6 Comments

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