Michal Ann Benedict Enders's Blog – January 2012 Archive (2)

What happened to this salesperson?

What happened to the salesperson who was told by their manager:

 

Every time he brought a deal to the desk “good job”.

 

They only thing the manager said about the deal that didn’t happen was “Thanks for the TO.  Bring me another customer.”

 

When the customer was on the wrong car   “Thanks for bringing them to me.  Let’s show them this one.”

 

When the customer was $10,000 upside down. “You are stronger and braver than most of my…

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Added by Michal Ann Benedict Enders on January 31, 2012 at 11:30am — No Comments

Letter to a 90 day old Salesperson

    In the beginning, there were only customers, and all were good. 

    You expected to sell about one out of four customers, and sometimes you even sold one out of three.

    You did a great greeting and then ran through the steps as far as you could.  If they didn’t go ahead, you just had a manager talk to them, shook it off and went to get another one.

    You did this a lot, people bought cars,  and they called your success beginners luck.

    After a while…

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Added by Michal Ann Benedict Enders on January 30, 2012 at 12:31pm — No Comments

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