Great article, Greg! I’ve been singing in the same chorus, but it seems that other members are either staying home or remaining silent. Both reasons denote an underlying sense of fear or helplessness or ignorance of the real issues. It’s hard to change “old ways” but not impossible. Change is good.
However, too many F&I managers are still being lumped into the same crock of criticism; some deserve to be there, but many more don’t. The dealership…Continue
Added by Rebecca Chernek on September 4, 2012 at 11:00am — No Comments