Josh Blick's Blog – June 2017 Archive (3)

Don't Rely on Fake News!

For decades now, dealerships have gotten by with ‘self-reporting’ their financial performance, using very subjective methods and rarely adopting automation. I call this 'fake news.' I say this as it is similar to what has become…

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Added by Josh Blick on June 26, 2017 at 10:22am — No Comments

3 Service KPIs to Review Every Thursday

For service managers, I have found that Thursday is a good day to do a trial close as you get ready for the end of the week. By Thursday you know pretty well where you stand and if you discover problems, you still have two days to get them cleaned up.

A trial close starts with closing every Repair Order (RO) that can possibly be closed. Since many dealerships…

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Added by Josh Blick on June 16, 2017 at 9:54am — No Comments

It's Friday. What's Your Weekend Looking Like?

If you're in auto sales, the term "TGIF" - Thank God It's Friday! - probably has little meaning to you. In this industry, Fridays are spent gearing up for the weekend. Speaking of which, do you know what your weekend is looking like?