Ujj Nath's Blog – June 2017 Archive (4)

The Future of Business Is Tra-Digital

As automotive tech vendors increasingly push the importance of bringing the car buying experience online to combat companies threatening disruption, it appears that a couple of world-leading companies may be showing us the…

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Added by Ujj Nath on June 26, 2017 at 9:50am — No Comments

The Costco Effect and Customer Loyalty

Costco has certainly built a loyal following over the years, even though it literally charges consumers for the privilege of buying…

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Added by Ujj Nath on June 19, 2017 at 9:30am — No Comments

Are Your Customers Worth $50?

In every company, at some point in time, customer service mistakes happen. And, they are often magnified by the fact that the customer-facing employee cannot handle…

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Added by Ujj Nath on June 12, 2017 at 10:09am — No Comments

5 Ways to Bring Customers Back for Service

It’s the goal of every service department to enjoy excellent customer retention and loyalty. Other than tempting them with coupons and incentives, what can you do to…

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Added by Ujj Nath on June 6, 2017 at 2:01pm — No Comments

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