Joe Clementi's Blog – March 2013 Archive (1)

Who’s pulling your strings? Legalized extortion for the auto business.

In the automotive business, we expect there to be critics. We understand that there are detractors to our business. No one understands the value of “the voice of the customer” better than an automotive dealer. In fact, there’s been a whole business built around “relationship management” specifically for the automotive industry.

Social media has taken this concept…

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Added by Joe Clementi on March 8, 2013 at 10:30pm — 23 Comments

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