From the home office in Barrow, Alaska... Top 10 Problems with Social Media:

 10)  My last “social media experiment” ended up in “stalking” charges and restraining orders

  9)  People can’t get the real essence of me through a computer

  8)  What happens when this whole internet fad dies off?

  7)  People never believe what they see on the internet 

  6)  Well, wun pozitiv is nobuddy cairs to much abowt speling things rite

 …

Continue

Fromt the home office in Barrow, Alaska here are the top 10 ways to improve dealerElite:



10) A regional daily sales predictor- so I can know if I even need to get out of bed



9) The "Fran Taylor Hug-ometer" wherein people's accomplishments are rated by hug strength: from a shoulder pat up to a grizzly bear hug



8) The Dave Anderson rant of the month- where Dave just verbally shreds some unsuspecting sot (he could start with me :)



7) A "What CAN'T… Continue

Buyers and the lies they tell:  Buyers are not all liars.  In fact, most will be straight up with you but often times we back them into corners and make it to where it will be easier for them if they lie (not that we condone that behavior, but it helps us understand them a little better).  Also, I think some customers believe it's okay to lie to us because we are salespeople so we MUST lie all the time.  Therefore…

Continue

Staying Dumb is the Smartest Thing You can Do

While working the desk here recently I handed a proposal (pencil) to one of our senior, veteran, strong salespeople.  It was the first proposal so it reflected a retail price with shorter terms and an average A.P.R. (we hadn’t run credit).  The trusty, crusty veteran looked at the proposal and said, “Here’s what I think we should do…” and proceeded to tell me how we should discount the vehicle, stretch the term…

Continue