Leonard Buchholz's Blog – September 2011 Archive (1)

Smothered by the Rut Blanket

What would a Professional Service Advisor do?



Professional Service Advisors are prepared for the day ahead of them and don't get caught in the "why bother because everyday is the same and nothing changes" rut.



Now, why is this so important? I mean, c’mon, isn't every day just the same?



Open the door, reset the alarm, start the coffee, turn on the computers, check for night drops, check your email, flip through the stack of carry-overs, etc, etc,…

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Added by Leonard Buchholz on September 5, 2011 at 10:30am — 4 Comments

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