Scot Eisenfelder's Blog – November 2017 Archive (5)

Competing Against Nothing

When asked who a…

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Added by Scot Eisenfelder on November 29, 2017 at 9:17am — No Comments

Putting the “R” Back in CRM

Too often, CRM…

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Added by Scot Eisenfelder on November 16, 2017 at 9:16am — No Comments

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size and…

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Added by Scot Eisenfelder on November 9, 2017 at 9:10am — No Comments

Affinitiv CEO Scot Eisenfelder Challenges Auto Dealers That Service Absorption is a Dangerous Number

Auto dealers would be better served if outdated metric was retired and replaced with a focus on service revenue per units-in-operation …

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Added by Scot Eisenfelder on November 6, 2017 at 9:38am — No Comments

Service Absorption is a Dangerous Number

Service absorption is one of the most frequently cited Fixed Ops metric…

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Added by Scot Eisenfelder on November 2, 2017 at 8:43am — No Comments

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