Bill Goodfriend's Blog – February 2013 Archive (1)

My recent vehicle puchase...If you want to sell more product or service...quit focusing on the sale

Recently I purchased a YUKON for my wife. I dealt directly with the DP & FI guys. Great experience overall...considering?

No 'Thank you note', no 'Service or Parts Reminder's', no Coupons or discount's for anything? Absolutely nothing for follow up. Instead of focusing on the sale; shouldn't we focus on the relatonship? IMHO!

Added by Bill Goodfriend on February 19, 2013 at 1:05pm — No Comments

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