Recently I purchased a YUKON for my wife. I dealt directly with the DP & FI guys. Great experience overall...considering?
No 'Thank you note', no 'Service or Parts Reminder's', no Coupons or discount's for anything? Absolutely nothing for follow up. Instead of focusing on the sale; shouldn't we focus on the relatonship? IMHO!
Added by Bill Goodfriend on February 19, 2013 at 1:05pm — No Comments