Jeff Cowan's Blog – January 2019 Archive (5)

Write Service Podcast: Episode 57- An Example of Outstanding Service

This week, Jeff discusses a personal experience that demonstrates the gap in today's customer service world. He also covers what it should look like, how it is done, and what service to expect as a valued customer. Tune in and save, download, and subscribe! Copyright 2019 Wm Jeff Cowan

Website: Automotiveservicetraining.com

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Added by Jeff Cowan on January 31, 2019 at 12:00pm — No Comments

Write Service Podcast: Episode 56- How to Prep for the NADA

Attending the NADA this year? This podcast will discuss what you should be looking for, what to invest in, and some key hot topics that you'll encounter at the convention. Also check out Jeff's article on LinkedIn, which covers all seven items on your NADA checklist! Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to watch!…

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Added by Jeff Cowan on January 24, 2019 at 2:19pm — No Comments

Heading to NADA? Here's your checklist!

Jeff covers some tips of what to look for at NADA, what you should be investing in, where you'll see profit, and essentially give you a checklist to prep for NADA 2019. Enjoy the show!

Click the link or snippet below for the full article!

How to Prep for NADA…

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Added by Jeff Cowan on January 23, 2019 at 10:13pm — No Comments

Write Service Podcast: Episode 55- Are We Too Far Into Technology?

As we come closer to the NADA convention, one of the most discussed topics is technology. Whether you are attending for some new ideas, to purchase technology, or to gauge client's interest, technology will always remain as a hot topic. This week, Jeff breaks down the problem with technology on your service drive. At the end of the day, it will never replace human interaction! Copyright 2019 WM Jeff Cowan

Website: automotiveservicetraining.com…

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Added by Jeff Cowan on January 17, 2019 at 10:30am — No Comments

Write Service Podcast: Episode 54- Five Daily Tips for Service Success

If you're on the service drive on a daily basis, why not maximize the opportunity? This week, Jeff discusses five tips that you can do in order to turn your best days into your best months, years, etc! Whether it is starting with a mindset or reading 15 minutes a day, these tips will help you excel in 2019. Copyright Wm Jeff Cowan 2019

Click HERE to watch!

AutomotiveServiceTraining.com…

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Added by Jeff Cowan on January 10, 2019 at 12:16pm — No Comments

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