• Episode 72- ATTN: Fixed Operations Managers & Dealers: Your Current Service Dept. Headlines
• Write Service Podcast: Episode 71- Q & A with Jeff Cowan: Part 2 (Shop Capacity and Frustrated Customers)
• Write Service Podcast: Episode 70- Q & A with Jeff Cowan- Service Advisors MUST LISTEN!
• Write Service Podcast: Episode 69- Service Advisors Hitting Their Goals? Time to Re-Evaluate and Re-Train!
• Write Service Podcast: Tips for Service Advisors to Bounce Back After "Scraped Knees"; Creating Service Drive Momentum from Each Mishap
• Write Service and Write Your Own Paycheck Podcast Episode 67: Make Over $100K a Year as a Service Advisor!
• Write Service Podcast: Episode 66- What It Takes To Be A Great Advisor

• A Recession is Coming
• How to Prepare Your Dealership for the Coming Recession
• Top 15 Service Advisor Myths
• The Best Way to Increase Sales
• Six Tips to Having Your Best Service Year Ever
• Who’s Failing Who?
• What do you think your closing ratio should be?

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