This week, Jeff discusses a hot topic- how to keep advisors! Are you struggling with turnover on your service drive? Feel like you hire someone and the next thing you know, they're resigned? Stay tuned to hear why advisors want to leave in the first place, how to solve the problem, and key steps to creating a long-term service team. Copyright 2019 Wm Jeff Cowan

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This week, Jeff covers three points about this maximizing this upcoming season of holidays and events. The service drive is the busiest during this time of the year, so how do you maximize each customer? Are the holidays and events an excuse, or a potential opportunity? Stay tuned to find out some key tips going into this season. Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

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With automotive sales at an extreme low, your customers are now planning on seeing your service team another one or two times before they buy a new car. What does this mean for you? One or two more chances to make a lasting impression! We all know the saying "sales sells the first, service sells the second". This week, Jeff will go over specific steps to make your best impression and guarantee your customers come back with their new vehicle. Copyright 2019 Wm Jeff Cowan

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