Shorten Your Road-to-the-Sale or Die!

(Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s buying experience?)

In Ernest Hemingway’s 1926 novel, The Sun Also Rises, we read the following dialogue:…

Five Quick & Easy Rules That Will Grow Your Sales

Sometimes it’s easy in automotive retail to overthink this whole sales thing. Confusing concepts ranging from multi-touch attribution to your VDP strategy can boggle the mind of the average sales manager; all while seemingly moving no more metal than the confusing concepts…

Change the Experience; Change the Results

The studies are clear:

• According to DrivingSales, 99% of buyers expect a hassle when they start the car buying process; and
• According to AutoTrader, only about 1 in 235 buyers actually likes the current car buying process.

While consumers have nearly…

It’s a Flat Vehicle Market! Oh the Humanity!

Newsflash: America has been in a relatively flat new vehicle market since early 2016; though apparently this event caught many dealers, the public dealer groups, and the OEMs off guard. Between increases in discounting to reports of some bloating inventories, the growth party enjoyed for nearly a…

Quick… make a list of the top five issues that are negatively impacting your dealership’s profitability that also have little to do with sales team turnover.

If you’re like many of the dealers I’ve spoken with over the last year, your list probably contains items like these:

• Mediocre Online Reputation/CSI
• Higher Discounting/Lower…