Ian Nethercott's Blog – August 2012 Archive (1)
The importance of truly outstanding customer service and a great customer experience.....
Good morning Dealer Elite members and friends,
In my travels I visit hundreds of dealerships as a consultant and sometime as an observer or even as a consumer. Some of the things I see amaze me, some in a good way and some in a bad way. For example I was touring a series of dealership locations over the weekend and I must say that each dealership had a different customer experience.
It was saturday and it was quite warm so I was dressed casually and I visited…
ContinueAdded by Ian Nethercott on August 27, 2012 at 8:32am — No Comments
Latest Blog Posts
- The Industry Made Car Salespeople but we need to change with the times too.....
- Proactive has just launched our all new iPhone app!
- Ask better questions and sell more cars......
- Fixing the traffic problem at your dealership with the Next Up
- How distracted are your employees with smartphones at work?
- A new way to prospect on Linked in for any business.......
- The importance of compeditive pricing and researching your competition every month!
Most Popular Blog Posts
- There are big changes coming in the Automotive Retail Space......
- How to "Make Sure" customers come back when they are ready to buy!
- TrueCar tries to reboot it's concept......
- How distracted are your employees with smartphones at work?
- The importance of compeditive pricing and researching your competition every month!
- Accountability and real measurable growth is crucial to the success of any dealership or business,
- More bad news for TrueCar......
© 2024 Created by DealerELITE.
Powered by
