Good morning Dealer Elite Members.....

As I travel around North America and speak to salespeople, customers, managers, owners and BDC reps I am always surprised by how often salespeople are prevented from selling vehicles buy not asking great questions.

The situation usually starts after a salesperson has spend several hours with the customer and asks for the order. The customer usually says something like, I need to speak to my wife, my friend, my dad, my…

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Good morning Dealer Elite members,



I had the opportunity a few weeks ago to speak with one of our clients who has been using the Next Up system and combining it with the Proactive BDC we set up several years ago.



Of course I had a few questions for him.



The first question was how did his salespeople and managers feel about it and more importantly did they fight it or blow back.



The surprising thing he said is they not only embraced it right away it… Continue