Lauren Galli's Blog – March 2021 Archive (1)

What Percentage of BDC Calls Should Generate an Appointment?

As the internet made way for a simpler car buying experience, many dealerships turned to a concept called a BDC, or Business Development Center, to handle the influx of phone calls from customers. These days, a BDC is practically a necessity in a thriving dealership. However, how do you tell if your BDC is functioning properly and ensuring the most customers…

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Added by Lauren Galli on March 29, 2021 at 1:37pm — 1 Comment

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