Justine Picciotti's Blog – March 2021 Archive (1)

Trouble Shooting a car over the phone vs. in the shop, Is it worth it?

We have all had that service call that starts with.… “My check engine light is on.… what’s wrong with my car? You can’t just tell me over the phone?” Sometimes the customer understands that a trained diagnostic technician is the best person to take a look and see what’s going on under the hood, and sometimes they just don’t. For the customers that get…

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Added by Justine Picciotti on March 17, 2021 at 12:30pm — 2 Comments

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