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The technician's notes must clearly explain the cause of the customer's concern and the steps taken… AWN INC Jan 29, 2018 53 views
It is important to have all of the correct authorization and signatures on repair orders. Find out… Tags: dealerships, warranty AWN INC Jan 15, 2018 34 views
Warranty in a dealership is similar to a race. The tech, advisor, and admin are all key players wit… Tags: admin, advisor AWN INC Dec 6, 2017 19 views
AWNs warranty TIP is about the recall. Most feel that recalls aren't required to follow the rules b… Tags: manufacturer, recall AWN INC Sep 19, 2017 39 views
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