All Videos Tagged department (DealerELITE.net) - DealerELITE.net 2024-04-20T11:39:45Z https://www.dealerelite.net/video/video/listTagged?tag=department&rss=yes&xn_auth=no The Customer Experience - 71 Minutes of Training for Your Service Advisers tag:www.dealerelite.net,2018-12-13:5283893:Video:524520 2018-12-13T13:18:34.549Z Steve Stauning https://www.dealerelite.net/profile/SteveStauning753 <a href="https://www.dealerelite.net/video/the-customer-experience-71-minutes-of-training-for-your-service"><br /> <img alt="Thumbnail" height="180" src="https://storage.ning.com/topology/rest/1.0/file/get/2513332390?profile=original&amp;width=240&amp;height=180" width="240"></img><br /> </a> <br></br>Looking for video training for Service Advisers? HERE IT IS! The Customer Experience - How To Wow Every Single Customer Every Single Day has been called the 'best customer service lesson' by many… <a href="https://www.dealerelite.net/video/the-customer-experience-71-minutes-of-training-for-your-service"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/2513332390?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Looking for video training for Service Advisers? HERE IT IS! The Customer Experience - How To Wow Every Single Customer Every Single Day has been called the 'best customer service lesson' by many viewers. The Importance of Answering Questions tag:www.dealerelite.net,2018-07-26:5283893:Video:519349 2018-07-26T13:41:31.489Z Michael Markette https://www.dealerelite.net/profile/MichaelMarkette <a href="https://www.dealerelite.net/video/the-importance-of-answering-questions"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840341578?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Chief Product Officer Michael Markette explains the importance of answering the questions customers ask when engaging them on the phone. <a href="https://www.dealerelite.net/video/the-importance-of-answering-questions"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840341578?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Chief Product Officer Michael Markette explains the importance of answering the questions customers ask when engaging them on the phone. Speed Up the Service Process Through Technology tag:www.dealerelite.net,2017-11-06:5283893:Video:507532 2017-11-06T15:01:43.647Z Stephen Coambes https://www.dealerelite.net/profile/StephenCoambes <a href="https://www.dealerelite.net/video/speed-up-the-service-process-through-technology"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840336254?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Director of Professional Services Stephen Coambes shares how technology can speed up the process for customers providing a better customer experience. <a href="https://www.dealerelite.net/video/speed-up-the-service-process-through-technology"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840336254?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Director of Professional Services Stephen Coambes shares how technology can speed up the process for customers providing a better customer experience. Witt's Wise Words: Eat the Big Frog First tag:www.dealerelite.net,2017-11-06:5283893:Video:507427 2017-11-06T14:51:45.383Z Bill Wittenmyer https://www.dealerelite.net/profile/BillWittenmyer <a href="https://www.dealerelite.net/video/witt-s-wise-words-eat-the-big-frog-first"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840336357?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Bill Wittenmyer explains the concept of why dealerships should train their staff to "eat the big frog first" in this short video blog. <a href="https://www.dealerelite.net/video/witt-s-wise-words-eat-the-big-frog-first"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840336357?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Bill Wittenmyer explains the concept of why dealerships should train their staff to "eat the big frog first" in this short video blog. The First Step in the Coffin of MPIs tag:www.dealerelite.net,2017-11-06:5283893:Video:507529 2017-11-06T14:42:54.403Z Ujj Nath https://www.dealerelite.net/profile/UjjNath <a href="https://www.dealerelite.net/video/the-first-step-in-the-coffin-of-mpis"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840335553?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Ujj Nath shares his vision of the fate of multi-point inspections in this short video blog. <a href="https://www.dealerelite.net/video/the-first-step-in-the-coffin-of-mpis"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840335553?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />Ujj Nath shares his vision of the fate of multi-point inspections in this short video blog.