All Videos Tagged drive (30)
Increasing Service Revenue with Mobile Repair Units
Dan Beres explains why dealers should follow in the footsteps of OEMs and increase service revenue… Dan Beres May 5, 2020 22 views
Why Aren't Consumers Using Online Service Scheduling?
Scot Eisenfelder shares his opinion on why consumers have adopted online scheduling in other indust… Scot Eisenfelder Jun 28, 2019 18 views
Recalls Aren't Going Away
CEO & Executive Chairman for Affinitiv Scot Eisenfelder shares why recalls aren't going away an… Scot Eisenfelder Apr 26, 2019 23 views
Where Are the Leakage Points in Service Revenue?
CEO & Executive Chairman Scot Eisenfelder explains how leakage points in the service drive affe… Scot Eisenfelder Dec 7, 2018 48 views
Profit By Action Quick Tip: Correct Invoice Presentation
Greg Ternoway discusses the best practices for presenting an invoice to a service customer. Andy Church Aug 17, 2018 52 views
Tailwinds & Strategies in Service (Part 2)
Scot Eisenfelder explains how tailwinds are affecting independent repair facilities and why it's mo… Scot Eisenfelder Aug 10, 2018 22 views
Why Old School MPI Forms Are Outdated
Ujj Nath explains why old-school paper multi-point inspections are outdated and shares a better sol… Ujj Nath May 29, 2018 63 views
Amazon Enters the Auto Service Business
Ujj Nath sends a wake-up call to dealers as Amazon enters the automotive service business in his ne… Ujj Nath May 8, 2018 80 views
Following the Basics in the Service Drive
Director of Professional Services Stephen Coambes shares how following the basics in the service dr… Stephen Coambes Nov 20, 2017 26 views
The Importance of Leadership 02:01
Leadership is essential to your customers as much as it is to your employees. Are you setting the p… Jeff Cowan Jan 28, 2015
140 views
Why 60 Percent of Sales Are Missed On The Service Drive 06:24
The person who is in control in any given situation is the one who puts themself in the position to… Jeff Cowan Jan 28, 2015
228 views
Do You Wear Your Uniform With Pride 04:19
Do you wear your work uniform with the same pride as you do when wearing your favorite sports team'… Jeff Cowan Jan 14, 2015
140 views
4 Tips To Help You Get The Promotion You Want in 2015
Watch the interview with Jim Graham, Owner of Santa Margarita Ford, to learn what Owners and Manage… Jeff Cowan Jan 1, 2015
146 views
Merry Christmas 02:50
Silent Night, Holy Night? Let's be sure to remember what is important during this holiday season! Jeff Cowan Dec 24, 2014
89 views
Should My Top Sales Veteran Train the Rookie 02:20
There are many determinations when making this decision; your department's sales culture, the minds… Jeff Cowan Dec 19, 2014
61 views
Protect Your Career This Holiday Season 01:30
Its one thing to be the life of the party; a totally different thing to be known as the... Jeff Cowan Dec 4, 2014
67 views
The Myth About Putting Family First 01:31
The myth that "Putting Family Before Business Means You're Sure to Fail", and why it is just that -… Jeff Cowan Nov 30, 2014
50 views
Sales Training Certificates Should Expire 02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind w… Jeff Cowan Nov 25, 2014
83 views
Sales Tip #10 Never Unemployed Again 01:36
I can't think of any other job that's more fun and more exciting than the profession of selling. At… Jeff Cowan Nov 12, 2014
194 views
Sales Tip #9 The Less They Have the More They Will Spend 02:17
The excuse "My customers don't have money" isn't new. Here's why this excuse doesn't fly. Watch Tip… Jeff Cowan Nov 12, 2014
182 views
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