Sort by:
Mike Correra shares why keeping your dealership involved in your community can help increase brand… Tags: experience, retention Michael Trasatti Oct 25, 2019 26 views
Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you dete… Tags: customer, retention Bill Wittenmyer Oct 14, 2019 60 views
In this Freebie Friday, CDK Global VP of Sales Bill Wittenmyer gives advice on what to do when a cu… Tags: loyalty, retention Bill Wittenmyer Jun 21, 2019 19 views
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this vide… Tags: ops, repair Scot Eisenfelder Jun 14, 2019 12 views
CEO & Executive Chairman Scot Eisenfelder discusses whether a dealership's most profitable cust… Tags: loyalty, experience Scot Eisenfelder Oct 12, 2018 25 views
ELEAD1ONE Partner Bill Wittenmyer discusses why managing the unmanageable is a recipe for failure. Tags: customer, employee Bill Wittenmyer Oct 2, 2018 83 views
Affinitiv CEO & Executive Chairman Scot Eisenfelder shares the 80/20 rules and why it's importa… Tags: customer, loyalty Scot Eisenfelder Sep 28, 2018 97 views
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, A… Tags: loyalty, leadership Andy Church Sep 14, 2018 29 views
Scot Eisenfelder explains how tailwinds are affecting independent repair facilities and why it's mo… Tags: service, ops Scot Eisenfelder Aug 10, 2018 16 views
Do you know how many "lost customers" you have in your service department? This ProfitByAction.com… Tags: profit, ops Andy Church Jul 20, 2018 36 views
CEO & Executive Chairman Scot Eisenfelder shares his opinion on Facebook's importance to automo… Tags: retention, loyalty Scot Eisenfelder Jun 27, 2018 102 views
In this video blog, Ujj Nath shares why AI will never completely replace humans and why. Tags: customer, experience Ujj Nath Jun 18, 2018 23 views
CEO & Executive Chairman Scot Eisenfelder explains the importance of revenue yield to dealershi… Tags: Affinitiv, ROI Scot Eisenfelder Jun 13, 2018 42 views
In this video blog, Ujj Nath shares more uses for video walkarounds than just inventory merchandisi… Tags: best, tips Ujj Nath Jun 7, 2018 53 views
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why omni-channel marketing is so i… Tags: experience, marketing Scot Eisenfelder May 30, 2018 26 views
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why single attribution is a fool's… Tags: customer, channel Scot Eisenfelder May 16, 2018 30 views
Ujj Nath sends a wake-up call to dealers as Amazon enters the automotive service business in his ne… Tags: news, drive Ujj Nath May 8, 2018 74 views
Doug Van Sach shares how tire sales impact customer loyalty in this video blog. Tags: experience, retention Doug Van Sach Apr 26, 2018 40 views
Scot Eisenfelder shares what he believes the right marketing budget for service should be for deale… Tags: ops, marketing Scot Eisenfelder Apr 25, 2018 50 views
What does 6 degrees of separation mean to you? Well, to ELEAD1ONE Partner Bill Wittenmyer, it means… Tags: experience, retention Bill Wittenmyer Apr 20, 2018 42 views
© 2024 Created by DealerELITE. Powered by