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Watch the interview with Jim Graham, Owner of Santa Margarita Ford, to learn what Owners and Manage… Tags: professional, advisor Jeff Cowan Jan 1, 2015 146 views
The debate over whether training certificates should expire continues. Here's my reasoning behind w… Tags: person, professional Jeff Cowan Nov 25, 2014 77 views
Mike Esposito, President and CEO of Auto/Mate, talks about the importance of building employee loya… Tags: customer, loyalty Mike Esposito Sep 16, 2014 21 views
For decades, points have been used to motivate customers to take action. Why? Because it's power to… Tags: loyalty Tim Clemens Nov 16, 2013 57 views
Mark Tewart's VIP Profit Building Customer Loyalty and Retention Program for Auto Dealers Tags: customer, retention Mark Tewart May 16, 2010 48 views
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