All Videos Tagged phone (33)
Witt's Wise Words: Avoid the Guilt Trip
Bill Wittenmyer offers some advice on how to deal with customers that don't show for appointments i… Bill Wittenmyer Sep 4, 2019 34 views
Witt's Wise Words: Ring Ring is Cha Ching Cha Ching
Bill Wittenmyer shares why knowing what to say when talking to a customer over the phone is essenti… Bill Wittenmyer Jun 3, 2019 32 views
Witt's Wise Words: Why Inbound Phone Calls Aren't the Cash Cow You Think They Are
In this episode of Witt's Wise Words, Bill Wittenmyer shares why dealerships shouldn't consider inb… Bill Wittenmyer Jan 21, 2019 24 views
Freebie Friday: Follow Up Calls
In this episode of Freebie Friday, Bill Wittenmyer explains why simply making follow up calls won't… Bill Wittenmyer Nov 30, 2018 17 views
Phone Skills
These techniques will grab your potential clients ATTENTION on the phone. That is what it's all abo… Tony Provost Oct 25, 2018
68 views
3 Keys to Developing Employees on the Phone (Part 3)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to devel… Holly Markel Oct 11, 2018 37 views
Is That Your Best Price?
In this Short & Sweet video you'll learn how to avoid giving extra discounts over the phone whe… Steve Stauning Oct 9, 2018
288 views
3 Keys to Developing Employees on the Phone (Part 1)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to devel… Holly Markel Sep 6, 2018
102 views
The Importance of Treating People Right
Chip King explains the importance & benefit of treating people right on the telephone and how i… Chip King Aug 13, 2018
85 views
The Importance of Answering Questions
Chief Product Officer Michael Markette explains the importance of answering the questions customers… Michael Markette Jul 26, 2018 18 views
The Three Buckets of Service Customers
Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach… Scot Eisenfelder Jul 11, 2018 35 views
The Relationship Between Outbound Calls and Texting
Chief Product Officer Michael Markette discusses the relationship between outbound calls and text m… Michael Markette Jun 20, 2018 17 views
What's Number Chunking & Why Is It Important?
President & Partner Michael Markette explains number-chunking & how that strategy can help… Michael Markette May 2, 2018 51 views
Service Opportunity Is Still A Huge Opportunity
Bill Wittenmyer explains why service is still a huge opportunity although there is a bump in the ro… Bill Wittenmyer Oct 9, 2017 25 views
Witt's Wise Words: Do You Know Who the Most Important Person at Your Dealership Is?
In this week's episode of Witt's Wise Words, Bill Wittenmyer reveals who the most important person… Bill Wittenmyer Sep 11, 2017 33 views
The Perfect Appointment - Updated!
Here is the 2017 updated PERFECT APPOINTMENT where I show you not just what works, but also what do… Steve Stauning Jul 15, 2017
201 views
Witt's Wise Words - Inspect What You Expect
In this quick reality check, Bill Wittenmyer shares the importance of testing (and retesting) custo… Bill Wittenmyer Jun 22, 2017 26 views
Boot Camp Training for Automotive SALES
Have an employee that needs a strong sales process foundation? 90-Day Boot Camp is the MOST IMPORTA… Richard Keeney Mar 16, 2017
53 views
Overcoming Trade-In Objections On The Phone
In Part 9 of our how to attract and sell trade-in leads Short & Sweet series, Steve gives your… Steve Stauning Nov 6, 2016
246 views
The Facts and Myths Said About Salespeople on the Phones
CallRevu's COO, Tony Gomez, discusses the facts versus the myths said about salespeople on the phon… Blair King Jun 30, 2016
89 views
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