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I can't think of any other job that's more fun and more exciting than the profession of selling. At… Tags: profits, retention Jeff Cowan Nov 12, 2014 194 views
The excuse "My customers don't have money" isn't new. Here's why this excuse doesn't fly. Watch Tip… Tags: d20, profits Jeff Cowan Nov 12, 2014 182 views
You may be the best at greeting customers, building rapport and asking the right diagnostic questio… Tags: customer, retention Jeff Cowan Nov 3, 2014 207 views
Tip #7 in our series presents more great tips to help you help your customers. These tips are taken… Tags: service, drive Jeff Cowan Oct 22, 2014 196 views
Leadership and Process matter more than you think when it comes to a successful service drive. Are… Tags: service, drive Jeff Cowan Oct 14, 2014 160 views
How can you tell if you are leaving money on the table in your Service Drive? If you don't know, yo… Tags: profits, dealership Jeff Cowan Oct 8, 2014 190 views
Mike Esposito, President and CEO of Auto/Mate, talks about the importance of building employee loya… Tags: customer, loyalty Mike Esposito Sep 16, 2014 21 views
An introduction to Fidelis PPM, the industry's best prepaid maintenance program. Increase your cust… Tags: maintenance, paid Ryan Williams Dec 10, 2012 58 views
Looking for more Gross, more business and more loyal customers who pay more as well? The solution i… Tags: now, results Ian Nethercott Aug 27, 2012 68 views
I recently spent a few days in beautiful Las Vegas at one of my favorite resort hotels. The Wynn Ho… Tags: nethercott, ian Ian Nethercott May 29, 2012 27 views
As car makers and dealerships begin to focus on "Retention", we can help. If your dealership isn't… Tags: call, now Ian Nethercott May 18, 2012 69 views
The best Saturday Sales Meeting is the result of Friday I'm In Love Meeting, that will double norma… Tags: coaching, training Tom Wiegand Aug 19, 2010 178 views
Mark Tewart's VIP Profit Building Customer Loyalty and Retention Program for Auto Dealers Tags: customer, retention Mark Tewart May 16, 2010 48 views
Tags: minimum, acceptable Jim Kristoff Apr 14, 2010 46 views
Tags: minimum, acceptable Jim Kristoff Apr 6, 2010 43 views
http://www.JimKristoff.com, leadership, accountability, customer retention, employee retention, mot… Tags: minimum, acceptable Jim Kristoff Mar 19, 2010 36 views
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