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Flick Fusion COO Tim James shares why using video in service can increase service revenue and build… Tags: repair, trust Timmy D. James Jul 3, 2019 20 views
DealerBuilt Account Manager Mike Correra shares one of the biggest challenges service departments f… Tags: objection, challenge Mike theCarGuy Correra Jun 24, 2019 10 views
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this vide… Tags: ops, repair Scot Eisenfelder Jun 14, 2019 12 views
Scot Eisenfelder shares how dealerships can take future predictions and turn them into revenue oppo… Tags: revenue, Affinitiv Scot Eisenfelder May 31, 2019 17 views
Scot Eisenfelder shares why conquesting through service is the key to future profitability. Tags: leads, revenue Scot Eisenfelder May 17, 2019 7 views
There's nothing worse than selling a car and having to call that customer right away for an open re… Tags: profitability, fixed Andy Church May 17, 2019 5 views
CEO & Executive Chairman for Affinitiv Scot Eisenfelder shares why recalls aren't going away an… Tags: repair, service Scot Eisenfelder Apr 26, 2019 11 views
Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip,… Tags: fixed, parts Andy Church Apr 12, 2019 42 views
Affinitiv CEO & Executive Chairman Scot Eisenfelder shares why dealerships should pay attention… Tags: sales, service Scot Eisenfelder Apr 12, 2019 18 views
VP of Sales CDK Global Bill Wittenmyer shares a tip on how dealers should be evaluating a vehicle s… Tags: sales, profit Bill Wittenmyer Apr 1, 2019 12 views
Tags: fixed, ops Brett Sutherlin Mar 25, 2019 14 views
Andy Church shares why keeping up with warranties and recalls can increase profitability in this Qu… Tags: remarketing, sales Andy Church Mar 22, 2019 15 views
Profit By Action Quick Tip on Effective Labor Rates (ELR) with Andy Church. Tags: service, fixed Andy Church Mar 15, 2019 17 views
Can the trend in dealership subscription services affect dealership valuation? Scot Eisenfelder sha… Tags: fixed, ops Scot Eisenfelder Mar 8, 2019 15 views
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, A… Tags: practices, service Andy Church Mar 8, 2019 18 views
Scot Eisenfelder shares his viewpoint of how subscription services will impact the automotive indus… Tags: customer, experience Scot Eisenfelder Feb 22, 2019 24 views
Andy Church shares why there are two dynamics to dealership efficiency which both affect dealership… Tags: buy, sell Andy Church Jan 11, 2019 14 views
In this series, Andy Church shares how to increase the profitability in a dealership's service depa… Tags: fixed, ops Andy Church Dec 28, 2018 20 views
Looking for video training for Service Advisers? HERE IT IS! The Customer Experience - How To Wow E… Tags: dealer, department Steve Stauning Dec 13, 2018 410 views
CEO & Executive Chairman Scot Eisenfelder explains how leakage points in the service drive affe… Tags: ops, drive Scot Eisenfelder Dec 7, 2018 39 views
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