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CEO & Executive Chairman Scot Eisenfelder shares how data can increase revenue in the service d… Tags: data, metrics Scot Eisenfelder Nov 9, 2018 22 views
In this video blog, Affinitiv CEO & Executive Chairman Scot Eisenfelder shares his opinion on w… Tags: ops, Affinitiv Scot Eisenfelder Oct 26, 2018 18 views
ProfitByAction.com Quick Tip on the Business Planning Process. Tags: leadership, general Andy Church Sep 27, 2018 10 views
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, A… Tags: loyalty, leadership Andy Church Sep 14, 2018 29 views
Andy Church shares the importance of the proper inspection of tires in front of the customer during… Tags: sales, service Andy Church Sep 7, 2018 24 views
Greg Ternoway discusses the best practices for presenting an invoice to a service customer. Tags: ops, fixed Andy Church Aug 17, 2018 42 views
Scot Eisenfelder explains how tailwinds are affecting independent repair facilities and why it's mo… Tags: service, ops Scot Eisenfelder Aug 10, 2018 16 views
Scot Eisenfelder explains how tailwinds are affecting independent repair facilities and why it's mo… Tags: Affinitiv, business Scot Eisenfelder Jul 25, 2018 17 views
Do you know how many "lost customers" you have in your service department? This ProfitByAction.com… Tags: profit, ops Andy Church Jul 20, 2018 36 views
Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach… Tags: email, phone Scot Eisenfelder Jul 11, 2018 35 views
CEO & Executive Chairman Scot Eisenfelder explains the importance of revenue yield to dealershi… Tags: Affinitiv, ROI Scot Eisenfelder Jun 13, 2018 42 views
In this video blog, Ujj Nath shares more uses for video walkarounds than just inventory merchandisi… Tags: best, tips Ujj Nath Jun 7, 2018 53 views
Ujj Nath explains why old-school paper multi-point inspections are outdated and shares a better sol… Tags: profit, revenue Ujj Nath May 29, 2018 58 views
Learn how to take what you currently have and make it better. Learn how to use the principles that… Tags: service, bdc Joseph Cala May 20, 2018 102 views
In this video you will discover that you have the power to control specific area's of your life tha… Tags: customer, experience Joseph Cala May 19, 2018 89 views
Ujj Nath sends a wake-up call to dealers as Amazon enters the automotive service business in his ne… Tags: news, drive Ujj Nath May 8, 2018 74 views
Scot Eisenfelder shares what he believes the right marketing budget for service should be for deale… Tags: ops, marketing Scot Eisenfelder Apr 25, 2018 50 views
Invest in yourself. ELEAD1ONE’s Bill Wittenmyer says the first place someone should invest is in th… Tags: crm, service Bill Wittenmyer Dec 22, 2017 27 views
Director of Professional Services Stephen Coambes explains when CSI/SSI starts in the customer expe… Tags: fixed, practices Stephen Coambes Dec 19, 2017 26 views
Director of Professional Services Stephen Coambes shares how following the basics in the service dr… Tags: experience, customer Stephen Coambes Nov 20, 2017 21 views
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