2024-05-08T01:50:24Z https://www.dealerelite.net/video/video/listTagged?tag=survey&rss=yes&xn_auth=no tag:www.dealerelite.net,2015-01-28:5283893:Video:443656 2015-01-28T18:12:26.445Z Jeff Cowan https://www.dealerelite.net/profile/PROTALK

<a href="https://www.dealerelite.net/video/the-importance-of-leadership"><br /> <img alt="Thumbnail" height="115" src="https://storage.ning.com/topology/rest/1.0/file/get/840315372?profile=original&amp;width=240&amp;height=115" width="240"></img><br /> </a> <br></br>Leadership is essential to your customers as much as it is to your employees. Are you setting the proper leadership and the proper processes and standards necessary for happy customers and employees? We all know that happy customers come back, and happy employees…

<a href="https://www.dealerelite.net/video/the-importance-of-leadership"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840315372?profile=original&amp;width=240&amp;height=115" width="240" height="115" alt="Thumbnail" /><br /> </a><br />Leadership is essential to your customers as much as it is to your employees. Are you setting the proper leadership and the proper processes and standards necessary for happy customers and employees? We all know that happy customers come back, and happy employees produce! tag:www.dealerelite.net,2015-01-28:5283893:Video:444001 2015-01-28T18:06:55.493Z Jeff Cowan https://www.dealerelite.net/profile/PROTALK

<a href="https://www.dealerelite.net/video/why-60-percent-of-sales-are-missed-on-the-service-drive"><br /> <img alt="Thumbnail" height="180" src="https://storage.ning.com/topology/rest/1.0/file/get/840315905?profile=original&amp;width=240&amp;height=180" width="240"></img><br /> </a> <br></br>The person who is in control in any given situation is the one who puts themself in the position to dictate the outcome. Watch a clip from Jeff's latest Live workshop "The 6-Step Road to Higher Sales, Customer Retention and Survey Scores" to discover why your service department may be missing…

<a href="https://www.dealerelite.net/video/why-60-percent-of-sales-are-missed-on-the-service-drive"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840315905?profile=original&amp;width=240&amp;height=180" width="240" height="180" alt="Thumbnail" /><br /> </a><br />The person who is in control in any given situation is the one who puts themself in the position to dictate the outcome. Watch a clip from Jeff's latest Live workshop "The 6-Step Road to Higher Sales, Customer Retention and Survey Scores" to discover why your service department may be missing sales. tag:www.dealerelite.net,2014-12-19:5283893:Video:439701 2014-12-19T16:41:49.227Z Jeff Cowan https://www.dealerelite.net/profile/PROTALK

<a href="https://www.dealerelite.net/video/should-my-top-sales-veteran-train-the-rookie-1"><br /> <img alt="Thumbnail" height="135" src="https://storage.ning.com/topology/rest/1.0/file/get/840311441?profile=original&amp;width=240&amp;height=135" width="240"></img><br /> </a> <br></br>There are many determinations when making this decision; your department's sales culture, the mindset of your "trainer", whether or not you have clear set standards and goals, the outside training you are or are not using, and more. But here is one fact you might want to consider before making this…

<a href="https://www.dealerelite.net/video/should-my-top-sales-veteran-train-the-rookie-1"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840311441?profile=original&amp;width=240&amp;height=135" width="240" height="135" alt="Thumbnail" /><br /> </a><br />There are many determinations when making this decision; your department's sales culture, the mindset of your "trainer", whether or not you have clear set standards and goals, the outside training you are or are not using, and more. But here is one fact you might want to consider before making this decision. tag:www.dealerelite.net,2014-12-04:5283893:Video:438548 2014-12-04T16:31:10.827Z Jeff Cowan https://www.dealerelite.net/profile/PROTALK

<a href="https://www.dealerelite.net/video/protect-your-career-this-holiday-season"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840311472?profile=original&amp;width=240&amp;height=135" width="240" height="135" alt="Thumbnail" /><br /> </a><br />Its one thing to be the life of the party; a totally different thing to be known as the...

<a href="https://www.dealerelite.net/video/protect-your-career-this-holiday-season"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840311472?profile=original&amp;width=240&amp;height=135" width="240" height="135" alt="Thumbnail" /><br /> </a><br />Its one thing to be the life of the party; a totally different thing to be known as the... tag:www.dealerelite.net,2014-12-01:5283893:Video:438238 2014-12-01T03:52:31.622Z Jeff Cowan https://www.dealerelite.net/profile/PROTALK

<a href="https://www.dealerelite.net/video/the-myth-about-putting-family-first"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840316151?profile=original&amp;width=240&amp;height=135" width="240" height="135" alt="Thumbnail" /><br /> </a><br />The myth that "Putting Family Before Business Means You're Sure to Fail", and why it is just that - a myth.

<a href="https://www.dealerelite.net/video/the-myth-about-putting-family-first"><br /> <img src="https://storage.ning.com/topology/rest/1.0/file/get/840316151?profile=original&amp;width=240&amp;height=135" width="240" height="135" alt="Thumbnail" /><br /> </a><br />The myth that "Putting Family Before Business Means You're Sure to Fail", and why it is just that - a myth.