Do you really know how your salespeople are answering this question:  “What time do you close?”

If you close at 8:00 and the salesperson simply answers “We close at 8:00”, then plan on staying late more often than necessary.  Now don’t get mad at the salesperson, they know they better work around the customer’s schedule.

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Richard Keeney, Co-Founder
The Mar-Kee Group
888-300-4629
251-680-6633 (cell)