By: Bill Rosenthal

Shared: From your friends #*@TechAutoCareers.com®* the online resource for the *Automotive Sales Fraternity™*

Studies consistently show that customers believe sales people talk too much. Even more embarrassing, polls of sales people show that we know we talk too much. But how can we sell more while talking less?

One reason we talk too much is we don't want to miss a detail the customer might find important, so we overload them with information.

The answer lies in letting the customer speak first. If we probe effectively, they'll tell us everything we need to know about the deal. Then, when it's our time to talk, we can focus our remarks on what we know to be important to the customer, instead of what we think they might want to know.

Odds are you'll speak less while increasing your sales.

About I.C. Collins

I.C. Collins is grateful that he can pursue something that is both interesting and has value on several levels. For over three decades in the Automotive Sales Industry a bottom-line guy Collins doesn't shy away from telling the truth in ways that cut through the noise to deliver streetwise and corporate knowledge from someone who's been there and done that, many times over.

He aims to create “a long-lasting major brand that for generations is a company that is business-critical to the leading brands in the world. We are focused every day on creating something that’s valuable and has permanence.”

P. S. Urgent if you’re looking to optimize your interpersonal skills for success get your copy of " How to Succeed in the Automotive Sales Industry " today @TechAutoCareers.com. Then settle in for a satisfying read that will surely enhance your interpersonal skills for success this year, it is not just a book we are a service.

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