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IC. Collins posted discussions
4 hours ago
MANNY LUNA posted a status
"University VW Mazda strives to make car buying fun! http://j.mp/1ofDmMy"
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Hailey Faith and Mike Elliott are now friends
12 hours ago
Timothy Martell posted a blog post

Dealers: Don't Ignore Online Reviews

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before visiting you in person is search for reviews online.Let's take a look…See More
13 hours ago
steven chessin commented on Garry House's blog post How Profitable is Incremental Growth?
"I shortened my commute and hot-rodded my computer. Incremental steps worth at least an hour a day."
13 hours ago
Danny Quinones left a comment for Mike Elliott
"Hi Mike, Great page seems very informative. I'll have to take some time and review, ! Thank YOU for the invite. My Best, Danny   "
14 hours ago
Grant Cardone's video was featured

How to Negotiate Price and Close over the Phone - Tired of Missing Sales

Get free sales training at www.TiredofMissingSales.com More live sales calls with Sales Training Expert Grant Cardone Super Sales Manager Call https://www.yo...
15 hours ago
Dave Anderson's blog post was featured

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…See More
15 hours ago
DealerELITE commented on Garry House's blog post How Profitable is Incremental Growth?
"Robin thank you for sharing"
15 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
15 hours ago
Garry House's blog post was featured

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.In the retail automobile business, that growth can come in many forms, such as:Selling more new or used vehiclesIncreasing the gross profits of the…See More
15 hours ago
Chip King is now friends with JB Floyd, DealerELITE, Sharon Hill and Ed Louis more
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Stefan Drechsel updated their profile
16 hours ago
Scott T Joseph posted a blog post

J&L Marketing Announces New Company President

FOR IMMEDIATE RELEASEContact: Cathy Dupont Assistant, National Accounts cdupont@jandlmarketing.com (800) 346-9117  J&L Marketing Announces New Company PresidentJamil Zabaneh brings to new role years of experience as Vice President of National AccountsLOUISVILLE, KY (July 30, 2014) – J&L Marketing announced today that owner and former president Scott Joseph will be taking on the role of CEO of the company. Joseph has named Jamil Zabaneh as…See More
17 hours ago
Sally Whitesell posted a status
17 hours ago
Lisandra Ramos posted a blog post

Your Sales Team & Live Chat Associates Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?The GreetingAs the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your sales floor associates are trained to greet the customers as soon as…See More
18 hours ago
Misti Miller posted a blog post

A Simple Solution to Showrooming

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but no employees are in sight to explain it to him. He picks it up,…See More
18 hours ago
Richard Holland posted a blog post

Fixed Ops: The Scramble for Technicians Begins

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I thought. Auto…See More
19 hours ago
Mike Elliott posted discussions
20 hours ago
Timothy Marvel posted a status
21 hours ago

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Blog Posts

Dealers: Don't Ignore Online Reviews

Posted by Timothy Martell on July 31, 2014 at 4:22pm 0 Comments

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before…

Continue

J&L Marketing Announces New Company President

Posted by Scott T Joseph on July 31, 2014 at 11:44am 0 Comments

FOR IMMEDIATE RELEASE

Contact: Cathy Dupont

Assistant, National Accounts

cdupont@jandlmarketing.com

(800) 346-9117

 

J&L Marketing Announces New Company President

Jamil Zabaneh brings to new role years of experience as Vice President of National Accounts…

Continue

Your Sales Team & Live Chat Associates Are Not That Different

Posted by Lisandra Ramos on July 31, 2014 at 11:30am 0 Comments

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. 

Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?

The Greeting

As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…

Continue

A Simple Solution to Showrooming

Posted by Misti Miller on July 31, 2014 at 10:35am 0 Comments

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but…

Continue

Fixed Ops: The Scramble for Technicians Begins

Posted by Richard Holland on July 31, 2014 at 10:00am 0 Comments

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I…

Continue

Do you want to prosper?

Posted by Rob Gehring on July 30, 2014 at 4:34pm 0 Comments

Greetings friends,  

 

Ask your team, "Do you want to prosper?" They will most likely tell you, "Of course we do!" When you ask the same people, "How are you going to prosper?"  The answers become very unclear.

 

Everyone wants to prosper. The real question is how do we accomplish the goal of becoming prosperous? Click the link…

Continue

End of Month: Are you ready?

Posted by Joe Clementi on July 30, 2014 at 12:52pm 0 Comments

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

Continue

7 Steps to Overcome Shopper Distrust

Posted by Rebecca Kon on July 30, 2014 at 12:30pm 1 Comment

There’s an on-going struggle in the dealership community for winning a shopper’s trust. 

Why?

Because shoppers have a pre-conceived idea about what they will expect when arriving at a dealership. They expect to be the prey. They expect your sales team’s hawks to swoop down and engulf them in persuasive techniques. They expect that they will have…

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Forum

Future Headline: Disney and Google Partner to Buy 100 Auto Dealerships

Started by Mark Dubis in Automotive Industry Future - Predictions. Last reply by Brian Bennington on Saturday. 15 Replies

This article originally appeared on Driving Sales but  I wanted to share it with the Dealer Elite community. (I recently entered a time warp which took me two years into the future.  While there I read this article in the March 2016 issue of Automotive News.) 9:45 am U.S. ET | March 15, 2016 This week Google and The Walt Disney Company announced their partnership to establish a new company, Disney Motorcars, which has agreed to purchase 100 new car dealerships in five states.  They plan on…Continue

The 5 Irrefutable Laws Of Selling

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

WILLIAM BALLARD, ENTREPRENEUR There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business. Related: How Your Attitude Can Win You Sales1. The law of value. Consumers only buy products and services that benefit them.The first thing you need to know is consumers don’t buy from you because…Continue

Want to get ahead at work? Dress like the boss:

Started by IC. Collins in dealerELITE Professional Experience Jul 26. 0 Replies

From your friends The Automotive Sales Fraternity™ TechAutoCareers.com®Want to get ahead at work? Dress like the boss: http://on.wsj.com/18F7wrdWhen an employee takes style direction from higher-ups, "the company looks at it as a sign of emotional…Continue

EVs, small cars get mixed ratings in crash tests

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

(from the Detroit News) Washington— Only one small car out of 12 — BMW’s Mini Cooper Countryman — earned a “good” rating earning from the Insurance Institute for Highway Safety in its latest round of tough, new front-end crash testing.The latest testing marked the first time electric cars have been subjected to the challenging…Continue

Tags: automotive, news, tests, crash, safety

The Importance of 'True Grit' in Business

Started by IC. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY DAVID A. FRANKEL @DAVIDAFRANKELShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™ Great leaders must be adaptable and single-minded in pursuit of their goals. One rainy weekend afternoon recently, I was able to convince my teenage daughter to take a break from texting and watch the movie True Grit with me. She had started reading the Charles Portis classic on her Kindle last summer, and her progress getting through the book was slow, with…Continue

Be Prepared for the Shift in Car Buying

Started by Mike Elliott in Sales Forum on Saturday. 0 Replies

(From AutomotiveDigest.com)      As car shop­pers increase the use of the Inter­net to pre­pare for their “buy”, alert deal­ers are using every com­mu­ni­ca­tions tool pos­si­ble includ­ing tex­ting & chat to con­nect and con­vert leads to sales. Dealer sales must now really be pre­pared to han­dle this new con­sumer who knows what they want.  Take less than two min­utes to see and hear how Scott Pech­stein of Auto­by­tel tells you how to use “mouse­traps” to cre­ate avenues of…Continue

Tags: Auto­by­tel, Scott, Pech­stein, management, dealership

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience 4 hours ago. 0 Replies

 "Follow your heart and youll be fine . Follow your dream and you will have everything."~ I.C. Collins ~ Author and Educator                                                                     Continue

21 Ways to Motivate Yourself

Started by IC. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY PAUL B. BROWNShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™Surely a few ideas on this list will work for you.You'd like to think you are going to be just as motivated and enthusiastic on Day 1,672 of work as you were when you first began.But sometimes we can all use a bit of help to keep going.In the face of the inevitable obstacles you are going to encounter, here are ideas that have worked for me, my friends who run both…Continue

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

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Las Vegas, NV, United States

4. Mike Elliott

Washington, DC, United States

5. Garry House

Jupiter, FL, United States

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