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Latest Activity

Shawn Ryder posted a photo

Henry Ford Quote

"Quality means doing it right when no one is looking"
33 minutes ago
Shawn Ryder replied to Bernard London's discussion Service sales staff training
"Brenard, I have extensive experience working with clients for Service Process Coaching - http://shawnryder.com/coaching/service-drive-process-coaching/ Would like to learn more about what your objectives are for moving forward."
46 minutes ago
Josh Knutson posted a discussion

AppConect Auto 2014 - Who's Going?

Wondering who will be attending this years AppConext Auto Conference in Detroit, May 13th-14th 2014. My President Ben Anderson will be presenting on…See More
3 hours ago
Philip Zelinger posted a blog post

Auto Industry Insiders Reviews HELIOS - a Facebook based customer engagement / sales platform.- introduced by xChange.

WAAOL - Auto Industry InsidersAuto Industry Insiders is a blog talk radio show that reviews next generation technology based vendor solutions.  The show airing on Thursday, 04/24/14 at 12 Noon EST features an interview with Charles Chamblee III, the founder of xChange, discussing their new social marketing customer…See More
5 hours ago
George W. Nunes posted a status
"What if someone could tell you exactly where money is hidden in your DMS•Data mining•ROI reports 2 measure gross.Call Me 229-469-9954"
7 hours ago
Rob Gehring posted blog posts
8 hours ago
Joe Clementi commented on Joe Clementi's blog post Not lost...just undiscovered.
"Shawn. Thank you for reading and for asking a great question.  I wanted to think about exactly how to respond to your question. While I don’t think the answer can be as simple as these five things but I do believe they provide a starting…"
9 hours ago
lance thibodeau left a comment for Mike Elliott
"Hey Mike thanks for the add and I'm hoping that through different connections that I'll be able to gain some new knowledge and skills."
11 hours ago
lance thibodeau and Mike Elliott are now friends
11 hours ago
Joseph Cala posted a blog post

1 Week Left!

From today forward we have 7 total selling days left. Push hard all the way through till the end. Revisit customers that came in and didn't buy. Relook at their trades. Check all other possibilities. What if they were on another vehicle? What about longer term? Used? Certified? New? Lease? One Pay Lease? More Down? Co-Signer? Turn up the heat! T.O everybody. Stay focused. Be happy. Internet departments hammer the phones. Bang out 17 calls per hour. Stay on Script. Set appointments. Directors,…See More
11 hours ago
Kenny Alward posted a blog post

Federal Judge Decides FTC Can Hold Companies Liable For Data Security

Earlier this month, a Federal District Court judge ruled that the Federal Trade Commission has the authority to enforce and punish companies that fail to…See More
12 hours ago
Josh Knutson posted a blog post

Mobile Apps Continue to Dominate the Mobile Web

Mobile Apps Continue to Dominate the Mobile WebAs a whole, the adoption of mobile devices continues at a staggering pace. The average consumer is now spending 18.9 hours per week on a mobile device.New data reveals:Your customer is on a smartphone.They are primarily using apps. Apps: Time…See More
13 hours ago
Shawn Lawson commented on Joe Clementi's blog post Not lost...just undiscovered.
"This is great. I have 4 salespeople working for me and each of them can be described here. I really want to discover them and help them to succeed but am having a very hard time doing it. I am a 10 year guy with just 2 years of management experience…"
19 hours ago
Marsh Buice commented on Marsh Buice's blog post Sometimes 1 is all you need
"Joe, etoufee is crawfish tails, shrimp, and lump crab meat in a tomatoe based sauce poured over rice- my wife serves that up with a side of fried fish. It is awesome! Hence why i have to show up at the gym often!  We have to have faith in…"
23 hours ago
Joe Stroffolino and Joe Clementi are now friends
yesterday
lance thibodeau is now a member of DealerELITE.net
yesterday
Paul Potratz posted a blog post

Why Work Harder For Less?

Why Work Harder For Less?On this week's Think Tank Tuesday:✓ Learn how to identify your clients✓ Find out what you need to be spending time on✓ Determine key mistakes in your sales processSee More
yesterday
Fred G. Slabine posted a blog post

Is your dealership blogging? if not why not?

Blogging to Drive SalesAutomotive marketers are shifting their budgets away from “interruption” advertising.  Because 1/3 of the world’s population is on the internet, it is critical that auto, boat, motorcycle and boat dealers go inbound vs outbound to rev up revenue and sales.  It goes without saying, dealers need to be…See More
yesterday
John Sternal posted a blog post

Car Lease Credit Approvals Rise Slightly From Previous Month

Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of March were at 69.6%, up from last month’s yearly low of 66.7%. The 69.6% approvals mark is also the level of the last three months, indicating a credit approvals landscape that continues to hover near the “healthy” mark of 70%.The credit approvals rate over the last twelve months stands at 71.7%. Prior to March, the approvals rate had continuously dropped from early fall of 2013 when…See More
yesterday
Timothy Marvel posted blog posts
yesterday

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DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!

TOP 5 Photos This Week

1. Henry Ford Quote

Added by Shawn Ryder on April 23, 2014

 

Motivate | Educate | Inspire

David Lewis Presents his weekly Sales Meeting: Why the Average Salesperson Sells 10-12 Cars per Month Part 7: Leaving the Customer Alone at Negotiations

dealerELITE Featured Photos

Listings

Motivational | Educational | Inspirational

TOP Featured Blogs

Are You A Leader Or A Boss?

"Who's The Boss" was quite the popular TV show years ago. But in the workplace? The boss is not very popular at all. In fact, if you have a "boss" in your business, you could be running into drama and disaster if not determined and resolved.

You have probably seen this before, but really let each one sink in:

Leader's Attributes
Inspires employees
Depends on respect and honor
Cares for your…

Gorgeous Photos versus Real Photos on Social Media Ads

Science rules in digital marketing.

Social media is a place of vanity. Those of us who use social media often get to see flattering images of just about everything - people, places, food, cars, whatever. Have you ever seen a picture of a friend posted as their new profile picture and thought,…

OSHA Issues Guidance on Temporary Worker Injury Documentation

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Blog Posts

Auto Industry Insiders Reviews HELIOS - a Facebook based customer engagement / sales platform.- introduced by xChange.

Posted by Philip Zelinger on April 23, 2014 at 4:21pm 0 Comments

WAAOL - Auto Industry Insiders

Auto Industry Insiders is a blog talk radio show that reviews next generation technology based vendor solutions.  The show airing on Thursday, 04/24/14 at 12 Noon EST features an interview with Charles Chamblee III, the founder of xChange, discussing their new…

Continue

Do you use adversity as an opportunity to make changes?

Posted by Rob Gehring on April 23, 2014 at 1:01pm 0 Comments

Do you use adversity as a glue to bond your team together, or an excuse to divide them? 

Click the link below to find out Paul's four keys to overcome adversity in your dealership...

 …

Continue

What's most important to you right Now?

Posted by Rob Gehring on April 23, 2014 at 12:30pm 0 Comments

Greetings,    

 

What's important now? Many times we go through our day in day out workload. The things we do every day become very standard. We miss the important clues as to what needs to be done to prosper "the…

Continue

1 Week Left!

Posted by Joseph Cala on April 23, 2014 at 9:56am 0 Comments

From today forward we have 7 total selling days left. Push hard all the way through till the end. Revisit customers that came in and didn't buy. Relook at their trades. Check all other possibilities. What if they were on another vehicle? What about longer term? Used? Certified? New? Lease? One Pay Lease? More Down? Co-Signer? Turn up the heat! T.O everybody. Stay focused. Be happy. 

Internet departments hammer the phones. Bang out 17 calls per hour. Stay on Script. Set…
Continue

Federal Judge Decides FTC Can Hold Companies Liable For Data Security

Posted by Kenny Alward on April 23, 2014 at 8:58am 0 Comments

Earlier this month, a Federal District Court judge ruled that the Federal Trade Commission…

Continue

Mobile Apps Continue to Dominate the Mobile Web

Posted by Josh Knutson on April 23, 2014 at 8:00am 0 Comments

Mobile Apps Continue to Dominate the Mobile Web

As a whole, the adoption of mobile devices continues at a staggering pace. The average consumer is now spending 18.9 hours per week on a mobile device.

New…

Continue

Why Work Harder For Less?

Posted by Paul Potratz on April 22, 2014 at 3:31pm 0 Comments

Why Work Harder For Less?

On this week's Think Tank Tuesday:

✓ Learn how to identify your clients

✓ Find out what you need to be spending time on

✓ Determine key mistakes in your sales process

Is your dealership blogging? if not why not?

Posted by Fred G. Slabine on April 22, 2014 at 3:06pm 0 Comments

Blogging to Drive Sales

Automotive marketers are shifting their budgets away from “interruption” advertising.  Because 1/3 of the world’s population is on the internet, it is critical that auto, boat, motorcycle and boat dealers go inbound vs outbound to rev up revenue and sales.  It goes without…

Continue

TOP Featured Discussions

Text Messaging Campaign....

Question to the car Gods....

I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a…

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

We can take this in many directions, but they are:

Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen the Saw

We need to work on all of…

The New Salespeople Schedule

Someone asked me about adding a third team at a dealership on Facebook and this is my revised solution:

Do 5! The way I would do it is to have all your sales people work 3 straight days the whole day, then have 2 straight off. Have 5 rotations, but have team dealership instead! If you have a busy day, someone can take another day off, then come in on the busy day with prior permission. This is not just a Gen Y trend, but nurses do similar things at times. This way your workers can be…

New Employee Training

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to…

Forum

Service sales staff training

Started by Bernard London in Service/Fixed Ops Forum. Last reply by Shawn Ryder 46 minutes ago. 1 Reply

We are currently forming our company "Hands on Training and Consulting Services" (HOTACS). WE are still in the early stages of forming the company and our business plan/objectives. Our web site is under construction and should be up and running soon.However, regardless of what stage we are at prior to full launch I wanted to take this opportunity to start a discussion with the "group".In many of the recent businesses and dealerships I have been involved in "hands on" training and consulting was…Continue

Tags: Consulting, Training

AppConect Auto 2014 - Who's Going?

Started by Josh Knutson in Dealer Conferences, Workshops, Seminars, Webinars and Auto Industry Events 3 hours ago. 0 Replies

Wondering who will be attending this years AppConext Auto Conference in Detroit, May 13th-14th 2014. My President Ben Anderson will be presenting on…Continue

Tags: conferences, dealership, auto

Last Call for Chat Provider Recommendations

Started by JD Rucker in Advertising/Marketing Forum on Monday. 0 Replies

I've gone through five chat providers so far. Three of them were fine and I won't mention them. The other two were both pretty darn outstanding, strangely for different reasons. It's going to be hard to pick one over the other but after interviewing some dealers I'll be able to pick one.If there are any other chat providers out there that want to throw their pitch in the hat, please let me know this week. If there are any dealers who want to recommend a provider, post them here and it will be…Continue

Tags: chat

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom Gorham Feb 14. 78 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.  Keep responses down to two brief sentences.  Mark Continue

Tags: for, auto, retailing, environments, work

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17, 2013. 76 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

CRM advice needed, Small VW Dealership in Northwestern Pa

Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies

   I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to it... My question(s) to you all is simple, for anybody using a CRM that they are happy with or would like to change a few things with their current software, please advise me on the following...1-Integration with sales, service, and other…Continue

Tags: Internet, Manager, Leads, Business, Development

PR: The Automotive Super Conference Announces World-Class Dealership Solutions for the Entire Dealership

Started by David Johnson in General Forum for dealerELITE Members. Last reply by NANCY SIMMONS Apr 2, 2012. 63 Replies

March 22nd, 2012 – Charlotte, NC - The Automotive Super Conferenceis the first conference of its kind. Designed to cover a wide range of topics, the Automotive Super Conference is more than just sales, more than just digital or fixed-ops, it’s a synergistic approach to everything…Continue

Tags: Service, Social Media, branding, Off-Site, Seminar

AutoBlog News Feed

R/C fans film tribute to Fast and Furious franchise

Filed under: , , ,

Fast and Furious homage

Fans of the Fast and Furious series have about a year to wait before the seventh installment in the franchise hits theaters, but in the meantime, let this homage to the series made with radio-controlled cars whet your appetite. It might lack the actors, but it nails the automotive action.

Vax Studio, the group that made the video, claims to be a group of amateurs, but these folks are incredibly talented. The short gives a real weight to the cars, despite being made from plastic. The makers even add in some computer-generated effects to liven up the action. At times, they actually look like real cars.

Starring a Nissan GT-R, a classic Camaro, a Nissan Silvia and a pair of modern Camaro police cars, it offers a little something for everybody, and it's definitely worth checking out. Scroll down to watch a car chase in small scale.

Continue reading R/C fans film tribute to Fast and Furious franchise

R/C fans film tribute to Fast and Furious franchise originally appeared on Autoblog on Wed, 23 Apr 2014 20:00:00 EST. Please see our terms for use of feeds.

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1. Renee McDowell

Harbinger, NC, United States

2. JD Rucker

Ladera Ranch, CA, United States

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Mays Landing, NJ, United States

4. Marsh Buice

Lake Charles, LA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

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Dave's Corner

Automotive News - Dealers

AutoNation swipes at third-party car sites as it builds digital footprint

AutoNation wants to reduce its dependency on online lead generators and third-party shopping sites.

Asbury 1st-quarter sales, continuing-operations profit rise

Asbury Automotive Group reported a 3 percent profit slide for the first quarter of 2014, but improvements in all parts of the business drove profits from continuing operations up sharply.

CPO sales rise 11% in 1st quarter

Industrywide sales of certified used vehicles rose 11 percent in the first quarter from the year-earlier level, with many companies registering double-digit increases.

J.D. Power to buy Korrelate to measure digital ad spending effectiveness

J.D. Power is acquiring analytics company Korrelate in a move to measure consumer online shopping behaviors and trends, the company said today.

Recent National Job Listings

1. Renee McDowell

Harbinger, NC, United States

2. JD Rucker

Ladera Ranch, CA, United States

3. Craig Lockerd

Mays Landing, NJ, United States

4. Marsh Buice

Lake Charles, LA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

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Wards Auto Dealer News Feed

Ford Motor Company Executive Hired As Organic Transit General Manager

DURHAM, N.C., April 23, 2014 /PRNewswire/ -- Dr. Apoorv Agarwal has joined Organic Transit as its General Manager.  Organic Transit produces the ELF, a pedal / solar-electric hybrid vehicle that achieves the equivalent of 1,800 miles-per-gallon.  Agarwal left Ford Motor...

Brandon Marshall motorcycle ride for mental health awareness

http://photos.prnewswire.com/prnc/20140423/77803 NAPERVILLE, Ill., April 23, 2014 /PRNewswire/ -- The Brandon Marshall Foundation, Starved Rock Harley-Davidson and Linden Oaks at Edward are teaming up in an effort to increase awareness of mental illness and raise funds for mental health treatment. The organizations are presenti

read more

The Future of Diesel Engines - Five Year Forecast Report - Annual Subscription

http://photos.prnewswire.com/prnc/20130307/600769 DUBLIN, April 23, 2014 /PRNewswire/ -- Research and Markets (http://www.researchandmarkets.com/research/rrzpnk/the_future_of) has announced the addition of the "The Future of Diesel Engines - Five Year Forecast Report - Annual Subscription" subscription to their.../p>

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Automotive News - Breaking News

AutoNation swipes at third-party car sites as it builds digital footprint

AutoNation wants to reduce its dependency on online lead generators and third-party shopping sites.

Asbury 1st-quarter sales, continuing-operations profit rise

Asbury Automotive Group reported a 3 percent profit slide for the first quarter of 2014, but improvements in all parts of the business drove profits from continuing operations up sharply.

CPO sales rise 11% in 1st quarter

Industrywide sales of certified used vehicles rose 11 percent in the first quarter from the year-earlier level, with many companies registering double-digit increases.

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