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Posted by JD Rucker on November 26, 2013
Added by Mike Myers on December 1, 2013
How has the tendency for folks to comparison shop other dealers' lots from their smartphone at your lot affected your sales?
Posted by Sharon Hill on December 2, 2013
Added by Anne Fleming on November 26, 2013
Added by Joseph Cala on November 28, 2013
Did you ever wonder if the Sales Applicant in front of you would be good at selling Cars at your Dealership? Now you could find out.
Added by Chris Saraceno on August 1, 2012
Added by DealerELITE on March 2, 2012
Added by David Villa on November 27, 2013
Added by David Olson on December 5, 2013
Added by Danny Benites on December 1, 2013
This year marks my 13th year of coaching CEO's and company leaders on business strategy, corporate culture and leadership. I have had the privilege of working with more than 60 different small to mid-market clients in over 35 industries throughout the U.S. Like each of you, most of what I do evolves over time, and experiences become knowledge.
As a coach, my goal is always to see my client succeed. I want to high-five them when they hit a homerun or score a…Continue
In the B2B world, we’re seeing a shift in importance and shopping behaviors by business buyers. What’s interesting is that business buyers are starting to behave more like consumers when making business purchase decisions. A…Continue
No, I am not crazy and yes I am talking about the well known shock jock known for his outrageous radio show. Howard Stern is a genius for many reasons and they all apply to how you can succeed as a salesperson, manager and entrepreneur.
Let’s examine several of the reasons and the lessons that can be learned. First of all, lesson number one in business is to never be boring. Although, you may not agree with Howard Stern’s humor or persona, he certainly isn’t boring and that…Continue
Despite the difficulties faced with rising interest rates and government furlough, CNBC’s Jim Cramer has stated that the Automobile Industry is going through a renaissance. Cramer notes that Ford US Auto Sales grew 12.2% in the last calendar year while Toyota Motor also announced a 22.8% percent growth, which is significantly larger than their 15.6% expectation. Another positive note is that GM reported better-than-expected sales with a 14.7% sales growth, in comparison to their 11%…Continue
The DOL has issued a temporary guidance and temporary Model Notice to Employees of Coverage Options in regards to the new healthcare marketplace. The exchange notification must be supplied to employees by October 1, 2013.
www.shrm.org noted that employers must inform all current and new employees of the following:
The importance of ensuring a customer has all the information and resources they need when making a big decision is crucial to turning a stand-offish prospect into a smiling cornstomer (We are in Iowa, of course we use corn references. Keep reading to learn the meaning of cornstomer). Patience, tact and logic seeds are key.
Occasionally, OK, OFTEN we hear from our prospects about sad news that is keeping them from moving forward…Continue
dE members,I have my personal feelings about this issue, but I wanted to see what the dE dealer community thought. Should salespeople, service advisers, and/or finance managers be asking for reviews from people at the dealership?That's not to say that they should be asking them to do the reviews while there, but should they be mentioning it before following up with an email?I say yes, as I detailed in the blog post below, but what do you think?…Continue
I'm hearing that more and more consumers are coming to dealer lots, finding a vehicle and then comparison-shopping features and price at other local lots while on the lot. Do you see this much? Does this negatively impact your sales? Do you know of folks who did this on competitor lots and ended up on yours as a result? What do you think of the trend in general - good or bad for dealers? Continue
I am looking for any advice from anyone who has experience with succesful internet departments.Our dealership operation currently does not have one person who is responsible for all leads or internet activity as a whole. We currently have three of our 10 salespeople who handle all of the leads that come in. As you can imagine between lot traffic and other daily activities our “internet team” is busy with a lot of other things than responding immediately and consistently to our leads.Our closing…Continue
Has anyone read Lone Survivor: The Eyewitness Account of Operation Redwing and the Lost Heroes of SEAL Team 10? What a fantastic book. When I read this book four or five years ago, I realized how easy my life really is. In the auto industry it is easy to grab on to negativity, but…Continue
Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue
We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores. Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership. Keep responses down to two brief sentences. Mark Continue