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What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.
We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not…Continue
Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers
In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event. As someone who helped bring about dealer…Continue
We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…Continue
Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.
Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.…
Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company.
Creating a unique brand identity is an important facet of any business.…
BY : Geoffrey James
Weak leaders always take the easy way out. Strong leaders cultivate virtues that create long-term success.
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
Earlier this week, I posted The Ten Commandments of Leadership, so today I'll describe the flip side of the equation: the seven failure-producing, deadly sins that leaders too often commit. Here they are, with…
Becoming a great leader comes down to remembering and following these 10 simple rules.
SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
A group of archeologists digging through ancient corporate archives…
Tolerance is a virtue--most of the time. But some things should never be tolerated. To build a successful career and life, make sure as a leader these are never on your list.
Shared: From your friends *@ TechAutoCareers.com®* the online resource for the Automotive Sales…
Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.Here are the 15 tricks of the trade that exceptionally persuasive people use to their advantage.They Know their…Continue
BY : Jessica StillmanA quick quiz can tell you which of four approaches to getting stuff done comes most naturally to you -- and suggest ways to up your productivity. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Everyone loves a quiz. Who hasn't enjoyed spending…Continue
BY : Gwen MoranDo you ever feel like no one is listening? Here's ahow to get your audience to sit up, pay attention, and hear what you have to say.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantListening is often touted as one of the most important…Continue
If your dealership is like most, it has invested significant dollars in training sales staff to bring in new business and maintain long-term client relationships. Chances are high that these skills have served them well. But what about in today's downturn economy? Is your dealership receiving the level of sales it needs to…Continue
5 Of The Best! 5 Closes To Reach Your Selling PotentialWhat I love about a career in selling is the buzz you get when you close a deal. I’m sure the register clerk or the casual worker at the Nike store doesn’t quite get this…. But when you close a deal as a salesperson, and often have to overcome objections and negotiate price, the buzz is exhilarating!So here are 5 of the best closes as reminders of the simple, yet effective and clear things we need to be communicating. 1. Assumptive…Continue
Tags: Sales Training
BY : Geoffrey JamesIf a potential customer didn't read or reply to your first sales email, these gentle reminders can focus their attention back towards what you're selling.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIn a previous post I explained how to…Continue
BY: Dave Benson 3 Things To Get Yourself Out Of A Selling RutAs you know, I’m a Sales Coach and therefore i’m here for to be your coach in the corner and advise you what to do when times get tough! Last week I had a young guy from one of the dealerships I work with send me an email saying this.. “Hi Dave, My name is Andy and I was just sending this email to see what the best thing would be for me to get out of a rut where I’m having a lot of trouble getting a deal. Do you have any advice?” …Continue
Tags: Sales Training
BY : Young Entrepreneur CouncilYour past work experience, from your network of colleagues to memories of underwhelming bosses, can help you lay the groundwork for startup success.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantA successful entrepreneur, Avi Yashchin is a…Continue