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Richard Holland posted a blog post

Starbucks Is Playing Offense and What Dealers Can Learn From It

Starbucks recently announced plans to roll out a delivery service in some key major markets. This follows on the heels of an initiative which allows customers to place their drink orders via smartphones, so as to minimize wait times. Starbucks has a very loyal customer…See More
17 minutes ago
ronnie strickland is now a member of DealerELITE.net
22 hours ago
IC. Collins posted discussions
yesterday
steven chessin commented on Timmy D. James's blog post Building Rapport Before the Lead Is the Way to Win the Sale
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yesterday
JD Rucker posted a blog post

7 Lessons From My First Year Building an Automotive Startup

Most articles like these start off with phrases like, "looking back, it's hard to believe..." or "there have been ups and downs, but we never lost sight of..." - I'm not going to start this article that way. Instead, I'll say this: "It's been pretty easy, so easy in fact that I'm actually a little worried that I did something…See More
yesterday
Mike Gorun posted a blog post

Will Speed & Efficiency Give AutoNation A Competitive Edge?

The largest complaint that consumers have when considering a vehicle purchase is the fact that the process takes too long. Even with all the new technology processes that dealerships have employed over the past few years, the purchase process is still as long and cumbersome as…See More
yesterday
Rick Rogers and Kevin "Friend Me" Bradberry are now friends
Wednesday
Mike Elliott posted a discussion

U.S. auto loan originations at highest level in 9 years

Americans took out the most auto loans in nine years during the third quarter, according to the Federal Reserve Bank of New York’s quarterly Household Debt and Credit Report.Loan originations for new and used cars totaled $105 billion, the highest amount since the third quarter of 2005. That’s in line with industry reports of stronger new light-vehicle sales, boosting the contribution of consumer spending to third-quarter U.S. growth.Auto loan balances have now risen for 14 straight quarters,…See More
Wednesday
Tom Kain and Sharon Hill are now friends
Wednesday
Sally Whitesell posted a blog post

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Accountability is NOT aFour Letter Word!Have you ever gone to a fast food restaurant without someone delivering a word track?   Of course not. They are trained to deliver a word track for a reason. Do you think using a word track - or not - is a choice? What would happen if someone in your service department decided they…See More
Tuesday
steven chessin commented on sara callahan's blog post Content Marketing Strategy: How to Create a Winning Company Blog
"100% correct but I would add. Strategic advertising and marketing content - and 1-on-1 tactical sales content are completely different."
Tuesday
Eliana Raggio posted events
Tuesday
Paul Potratz posted a blog post

Struggling With Commitment Issues?

Are You Struggling With Commitment Issues?Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.On this episode of Think Tank Tuesday, learn how to sway those customers with commitment…See More
Tuesday
JD Rucker's blog post was featured

Social Media Should Drive Shoppers to Dealer's Website. Period.

There are several benefits to having a strong social media presence. It's great for branding. It gives you a two-way communication avenue with customers. The public relations component can be very powerful.All of these are secondary. Don't get me wrong; I'm definitely not suggesting that there's no value in…See More
Tuesday
Dave Anderson's blog post was featured

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a sudden spike…See More
Tuesday
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
Tuesday
Alan Ram's blog post was featured

Persistence Wears Down Resistance

Persistence Wears Down ResistanceBy: Alan RamI said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it. That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell cars.  Let me tell you what happened last night, I got a call from a Wells Fargo mortgage broker,…See More
Tuesday
Alan Ram's video was featured

Saturday Morning Sales Meeting with Alan Ram

Alan Ram leads this weeks edition of the Saturday Morning Sales Meeting
Tuesday
Mike Esposito's video was featured

What Makes a Good Company Great? Taking a Long Term View.

Mike Esposito, President and CEO of Auto/Mate, is passionate about leadership and management principles. In this video he explains the importance of taking a long term view instead of focusing on short term profits. www.automate.com
Tuesday
Jeff Cowan's video was featured

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
Tuesday

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TOP 5 Photos This Week

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Added by Robert Joseph Walker on November 20, 2014

 

Top Content of the WEEK 

1 Think Compliance Isn’t Your Problem? Think Again

Think Compliance Isn’t Your Problem? Think Again

Added by Jim Radogna on November 20, 2014

2 EasyCare's Best Training Day Ever 2015

EasyCare's Best Training Day Ever 2015

January 22, 2015 from 7:15am to 5:30pm at Nob Hill Masonic Center

Organized By: Kelly Kaufman

3 Building Rapport Before the Lead Is the Way to Win the Sale

Building Rapport Before the Lead Is the Way to Win the Sale

Added by Timmy D. James on November 24, 2014

4 Content Marketing Strategy: How to Create a Winning Company Blog

Content Marketing Strategy: How to Create a Winning Company Blog

Added by sara callahan on November 25, 2014

5 Robbie

Robbie

Added by Robert Joseph Walker on November 20, 2014

6 Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Added by Brian Cox on November 11, 2014

7 Why do we Offer Coupons?

Why do we Offer Coupons?

Added by Kristopher Hampton on November 20, 2014

8 Happy Thanksgiving! SW Service Solutions Fall Newsletter

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Added by Sally Whitesell on November 25, 2014

9 The HIGHEST ROI process ever is also the least implemented

The HIGHEST ROI process ever is also the least implemented

Posted by Roger Williams on November 7, 2014

10 Sales Training Certificates Should Expire

Sales Training Certificates Should Expire

Added by Jeff Cowan on November 25, 2014

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TOP Featured Blogs

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

Dialing for Dollars: Cold Calling Secrets

I conduct follow up training classes for salespeople that deliver less than 8 units for the month. Out of some 130 salespeople in our organization last month we had 28 that missed the mark. In previous classes I’ve conducted training on various parts of the steps to the sale, overcoming objections, and closing techniques.

This month I decided to drill down…

Think Compliance Isn’t Your Problem? Think Again

News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 7 employees at the same dealership who have been indicted so far this year. Not very pretty.…

When An Apology Isn’t An Apology

Regardless of how hard you work to ensure that your customers have an excellent experience, mistakes happen. No doubt you’ve had customers complain about something – it took too long for their vehicle to be serviced, there was a miscommunication in pricing during the sale, or a general failure…

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a…

Blog Posts

Starbucks Is Playing Offense and What Dealers Can Learn From It

Posted by Richard Holland on November 28, 2014 at 8:47am 0 Comments

Starbucks recently announced plans to roll out a delivery service in some key major markets. This follows on the heels of an initiative which allows customers to place their drink orders via smartphones, so as to minimize wait…

Continue

Will Speed & Efficiency Give AutoNation A Competitive Edge?

Posted by Mike Gorun on November 26, 2014 at 9:08am 0 Comments

The largest complaint that consumers have when considering a vehicle purchase is the fact that the process takes too long. Even with all the new technology processes that dealerships have employed over the past few years, the purchase process is still as long and…

Continue

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Posted by Sally Whitesell on November 25, 2014 at 6:00pm 0 Comments

Accountability is NOT a

Four Letter Word!…

Continue

Struggling With Commitment Issues?

Posted by Paul Potratz on November 25, 2014 at 3:16pm 0 Comments

Are You Struggling With Commitment Issues?



Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.



On this episode of Think Tank…

Continue

Content Marketing Strategy: How to Create a Winning Company Blog

Posted by sara callahan on November 25, 2014 at 8:52am 1 Comment

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers.

 

There…

Continue

The Thrill of the Hunt

Posted by Misti Miller on November 24, 2014 at 2:07pm 0 Comments

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this…

Continue

Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

Posted by Brian Cox on November 24, 2014 at 12:21pm 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer…

Continue

TOP Featured Discussions

Girls Grasp Negotiation Tactics When We Show Them How

By : Molly Fletcher


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


I’ve always treasured time with my three girls, especially knowing that in our society, daughters can have a hard time claiming their own unique voices to ask for what they…

How 2 Minutes Can Set You Up for a Successful Day

BY ARIANA AYU


We all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Have you ever…

The HIGHEST ROI process ever is also the least implemented

The most important process COACHING

 

*5 Point Strategy to grow your own coaches

 

Coaching = A training or development process

 

    At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because…

McKinsey Projects Autonomous Cars and Car-sharing. What Does It Mean for Dealers?

McKinsey Quarterly: A road map to the future for the auto industry

McKinsey is projecting a very different automobile market in the not-too-distant future. Are dealers and manufacturers ready?

Do you price according to your competitors' pricing?

I know that's probably a bit of a naive question, but if you're pricing for what the market will bear, what help do you turn to for that? What product? What is out there besides VinSolutions? Or are you less interested in what your competitors are asking than in what you must price it at to make a profit?

Additionally, who is your competitor? Do you consider only those geographically nearby or are you starting to think about the Carvana's and Beepi's of the online auto-sales…

Forum

The HIGHEST ROI process ever is also the least implemented

Started by Roger Williams in Dealer Forum. Last reply by Roger Williams Nov 10. 11 Replies

The most important process COACHING *5 Point Strategy to grow your own coaches Coaching = A training or development process     At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because they demonstrated the ability to sell cars at a high level. Selling cars at a high level as an individual is a totally different skill set than coaching a team to perform at a high level. The two skills are actually quite opposite. Typically…Continue

Tags: #Winning, #Developing, #Coaching

The 15 Characteristics of People Who Succeed at Sales

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

By : John RamptonIf you’ve ever been involved with sales, then you know that it’s not for the faint of heart. Whether it’s selling a pair of sneakers at a store, a new heating system to homeowners or pitching a startup to investors, making that sale depends on the appearance, knowledge and enthusiasm of the salesperson. Quite…Continue

3 Opening Remarks to Use on Your Next Sales Call

Started by IC. Collins in dealerELITE Professional Experience Nov 21. 0 Replies

BY JOHN BRANDON@JMBRANDONBBHere are three ideas for how to start your next sales call. Use them to spark interest in the conversation.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFor those who make frequent sales calls, it can be hard to stay creative--especially if you make…Continue

11 Powerful Ways to Boost Your Sales Right Now

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

BY PETER ECONOMYSell local but think global to increase your sales and grow.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEach year, American Express sponsors an event dubbed Small Business Saturday. The event--always held on the first Saturday…Continue

Three Easy Ways to Improve Sales

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

by: Todd Lenhart, president, SNIWhat are some quick and easy-to-implement ways to improve sales for you or your organization? Here are three ways to improve the sales process:Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantPrepare, prepare, prepare!While it isn’t sexy,…Continue

An Almost Foolproof Way to Achieve Every Goal You Set

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY JEFF HADEN@JEFF_HADENStep One: Stop focusing on the actual goal.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantI love setting goals.Unfortunately, my goals don't always love me back.I've tried using silence to accomplish a goal, and I've tried to sneak up on big goals, and…Continue

Have A Safe and Happy Thanksgiving

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

 From your friends at TechAutoCareers.com® the online resource for the  Automotive Sales Consultant Continue

Negotiation Guide

Started by IC. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

Negotiation is your opportunity to demonstrate your commitment (and your company’s) to a long-term relationship and to maximizing value for both parties (for those who sell to businesses, value is synonymous with return-on-investment).Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue

AutoBlog News Feed

Official: Skoda reveals new Fabia R5 rally concept in Essen

Filed under: , , , ,

Skoda Fabia R5 Concept

A few months ago, Škoda revealed its all-new Fabia, a model that will undoubtedly be a vital product for the Czech automaker, yet it hardly registered on our scale of the most exciting debuts at the Paris Motor Show this year. But this... this is more like it.

What you're looking at is the Škoda Fabia R5 Concept, a preview of Škoda's upcoming new rally machine. Looking like a Fabia on 'roids, the R5 concept previews the brand's new contender for the second top rally class. That means a 1.6-liter turbo engine mated to a five-speed sequential gearbox, MacPherson strut suspension and a curb weight of at least 2,712 pounds.

Once complete, the new Fabia R5 will have big shoes to fill. The outgoing Fabia S2000 was one of the most successful rally machines on dirt, gravel, snow or tarmac, winning countless stages, rallies and titles in the Intercontinental Rally Challenge, the FIA Asia-Pacific Rally Championship, the FIA European Rally Championship and others. Introduced back in 2009, the Fabia S2000 also served as the basis for Volkswagen's dominant WRC program, whose success the new Fabia R5 will be tasked with matching in the lower classes.

Škoda will be showcasing the concept at the Essen Motor Show in Germany this weekend, where it will appear alongside the rest of the brand's lineup as well as some specially prepared show cars.

Continue reading Skoda reveals new Fabia R5 rally concept in Essen

Skoda reveals new Fabia R5 rally concept in Essen originally appeared on Autoblog on Fri, 28 Nov 2014 08:00:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

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Washington, DC, United States

3. Jim Radogna

San Diego, CA, United States

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Automotive News - Dealers

Why Audi over-engineered its fuel cell

Audi randd boss Ulrich Hackenberg provided a concise answer when asked why the carmaker's fuel cell also needs plug-in hybrid technology.

Michelin will double sales of budget tires to counter Chinese gains

Michelin will nearly double the proportion of budget tires in its global sales mix to as much as 30 percent to counter the huge rise in Chinese imports sold in Europe and the U.S., CEO Jean-Dominique Senard told Automotive News Europe.

Audi makes revised Q3 greener

The Audi Q3 will get more efficient powertrains with technology such as the crossover's first use of fuel-saving cylinder deactivation as part of its mid-cycle refresh. Audi starts U.S. sales of the revised Q3 next year.

Audi makes Q3 greener to keep lead over BMW X1

The Audi Q3 will get more efficient powertrains with technology such as the crossover's first use of fuel-saving cylinder deactivation as part of its mid-cycle refresh. Audi starts European sales of the revised Q3 in February.

Recent National Job Listings

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Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

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San Diego, CA, United States

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Monroeville, NJ, United States

5. Jeff Cowan

Rancho Santa Margarita, CA, United States

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Wards Auto Dealer News Feed

Worldwide Exhaust Valve Market 2014 Research Report

DALLAS, November 28, 2014 /PRNewswire/ -- ReportsnReports.com adds 2014 Industry Research Report on Global Exhaust Valve Market of 224 pages profiling 24 exhaust valve industry companies and analysis supported with 198 data tables and figures to its store. Complete report is available at...

A Race Weekend to Remember for Team FXPRIMUS Aylezo

http://photos.prnewswire.com/prnc/20140706/694441 EBENE, Mauritius, November 28, 2014 /PRNewswire/ -- Team FXPRIMUS Aylezo fought tooth and nail during the final Blancpain Lamborghini Super Trofeo race weekend to claim one podium at the Sepang International Circuit today.

read more

Lotus F1 Team Driving Renault Twizy Inside the Dubai Mall

DUBAI, UAE, November 27, 2014 /PRNewswire/ -- Just days before the Abu Dhabi Grand Prix, Formula One drivers Romain Grosjean and Pastor Maldonado, who drive for the Renault-powered Lotus F1 Team, electrified the world's largest shopping and entertainment destination through 100% electric...

Automotive News - Breaking News

In Mexico, a booming auto industry but stalled living standards for workers

Mexico's booming automobile industry is generating more export dollars than oil, building more cars than Brazil and giving a job to Esmeralda Velazquez. What it isn't doing is raising her living standards.

BMW, Audi lead shift from mass-market to luxury car output in Mexico

Mexico's relationship with German car production began nearly 50 years ago with output of VW's mass-market Beetle. Now it's becoming a place where luxury BMW, Audi and Mercedes cars roll out of billion-dollar factories.

Hyundai needs a design hierarchy, Schreyer says

Hyundai Motor Group President Peter Schreyer gave Kia a fresh, familywide look after being hired from Volkswagen Group in 2006. Now he's doing the same for Hyundai, for which he took design responsibility in 2012.

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