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Generation Y has gotten a bad rep over the past few years, however there are some distinct characteristics that should not be overlooked when considering them to be a part of your dealership’s staff.
The following characteristics are advantages that could increase your bottom line, so listen up!…Continue
Equals More Productive Employees!
A Harvard Business Review shows that Boomers and Gen Ys are changing what…
What I Found When Mystery Shopping A BMW Dealership This Week…
Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i and will be comparing the vehicle and the service with the C Class Mercedes Benz.
This experience really reminds me of how important every step of the sales process is, and how you must give it your absolute very best!
You know I’m out driving a $90,000 BMW right now and there is…
"I'm just looking, I won't be buying today." "I need to compare your vehicle with a competitors model and then shop around" .."I'm not an impulse shopper".."I just started looking."
Everyday sales people hear this exact quote from customers soon after the meet and greet.
What happens next is reminiscent of the old tale of two wolves.
An old Cherokee is teaching his grandson about life. "A fight is going on…
Take Flight to INSIGHT!Continue
Hi! Dave Benson here from Reaching Your Potential and in today’s episode of Telling It Straight is brought to you from the M1 Resort in Maroochydore on Sunshine Coast in Queensland.
The reason I’m sharing this sales tip from the balcony of this wonderful penthouse apartment is to talk about how tenacious sales people are the ones that get all the rewards. Tenacious sales people are the ones that don’t just take orders but they’re the ones that sell and sell in…Continue
BY : Dan NewmanWe are living in a world of ever-increasing speed where businesses can’t help but become a little more transactional.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWith so many different ways for clients to reach us today, we have to be watching…Continue
Branding is NOT advertising , It is production.Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company. Creating a unique brand identity is an important facet of any business. It occurs long before any marketing and communications take place.The brand represents who you are and speaks to your core…Continue
There’s one great, predictable way to keep customers loyal, and this is it:Deliver a positive customer experience.About 70% of customers say that a positive experience would make them loyal to a company and likely to recommend the company to others, a NewVoiceMedia study found.Delivering one isn’t be too hard, either, considering customers cited having a…Continue
BY : Justin BarisoNegotiation skills are vital to everyone. Here are 12 steps to 'win-win'.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWhen I started working for myself, I often felt ill-prepared for certain situations. I had loads of…Continue
When you have nothing else to do one day, go down to your local library or bookstore and browse through the section where they keep the books on how to buy cars. You'll be amazed at how many there are.Here are some of the titles you may find:You'll be amazed at how many there are.Here are some of the titles you may find:"How to Buy a Car Without Getting Cheated""Car Buying Revealed: How to Buy a Car and Not Get Taken for a Ride""How to Buy a Used Car Without Getting Ripped Off""Inside the Minds…Continue
BY : Steve SieboldIf you spend time around the wealthy and the middle class, it's an eye-opening experience to hear the differences in how the two groups speak.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe middle class tends to be negative about money, and…Continue
BY : Lolly DaskalWant to impress those around you and stand out from the rest? Give the gift that no one else can give...Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWinston Churchill once said, "We make a living by what we get, and we make a…Continue
BY : Rhett PowerOthers make decisions about you in only a few milliseconds...with good information, you can ensure that you're able to make a great first impression.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that you're preparing for…Continue