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Latest Activity

Joe Webb posted a video

Insight15: A Car Guy and a Data Scientist Walk Into a Bar …

Consumer shopping data explained to quench your thirst and sell more cars presented by: Joe Webb, President, DealerKnows Consulting and Chad Bockius, CMO, Va...
7 minutes ago
Joe Webb and Michael Hirschfield are now friends
7 minutes ago
Joe Webb commented on Mark Dubis's blog post Insight 15 in Orlando- Don't Miss this Event
"I really think this event - and our sessions - will be excellent opportunities for people to expand their thinking about long-term dealership marketing."
12 minutes ago
Brian Torrez's blog post was featured

When to Compensate Non-exempt Employees for Lectures, Meetings and Training Programs

by Many of our clients seek clarification regarding training pay and when they are required to compensate non-exempt employees for the lectures, meetings, and trainings they attend. The Fair Labor Standards Act (FLSA) requires employers to compensate employees for all hours worked.  Hours worked ordinarily includes all time during which an employee is required to be on the Company’s…See More
1 hour ago
Chris Saraceno's blog post was featured

Secrets of The Best Automotive Sales Consultants !

Successful sales consultants in the automobile industry do the following: 1. They plan their day the night before in writing or in their CRM. This means they can hit the ground running with a well thought out plan of action and purpose.They don’t waste time during the day stopping to think or decide "what do I do next ?"  2. They show up for work early, and do a walk through the dealership to say hello to fellow team members. While doing this, they: A. Look for opportunities to do business. B.…See More
1 hour ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
1 hour ago
Sally Whitesell commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"Brian/Brain thanks for the compliment and such an interesting conversation.  Nothing beats years of wisdom and experience! "
1 hour ago
Paul Potratz's blog post was featured

Have You Been Satisfied Lately?

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.See More
1 hour ago
Mike Elliott replied to I.C. Collins's discussion Here's a New Way to Deal With Online Angry Customers
"This is a great article. Thanks for posting it IC."
1 hour ago
Mike Elliott posted discussions
1 hour ago
Larry Tyler is now friends with Melanie Colley, Angela and Bobby
2 hours ago
Keith Shetterly's blog post was featured

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can haunt a…See More
3 hours ago
Martin Tee's blog post was featured

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015 How do you improve your results in 2015? With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success. In a main shopping strip in the area I live, I noticed over Christmas period a lot of “for…See More
4 hours ago
David Lewis's blog post was featured

What Makes a Person a Leader

What Makes a Person a Leader  Often we tend to think that people are born Leaders and destined to rise to the top because of their personality or genetic makeup.  Over the past thirty years our experience has proven that quality Car Sales Training and Dealership Training Courses can raise anyone’s potential to become a Leader in this business. Certainly there are personalities that are more prone to produce Leadership in someone, but in most cases Leaders are developed through disciplined use…See More
4 hours ago
Profile IconJon Ramberg, Christopher Miller, Chris Hronakis and 2 more joined DealerELITE.net
4 hours ago
Larry Sherstad commented on Keith Shetterly's blog post The Accountability Culture
"Keith, great article! If only there was a deeper understanding of the importance of the CRM tool to the Salesman, Manager and Owner. Your comments are right on target."
4 hours ago
Marsh Buice commented on Marsh Buice's video
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Be Dyslexic When Setting Goals

"Good morning Brian, sorry for the delay in getting back to you. I love contributing where I can to the industry-if it helps 1 person then I'm good with that. I share because it helps me-it helps me gain a better understanding of what/why I am…"
4 hours ago
I.C. Collins posted discussions
13 hours ago
Martin Tee posted a discussion

Get Creative With Your Follow Up – Phil Batterham

Get Creative With Your Follow UpPart of my job as a sales trainer for Reaching Your Potential is to do mystery shops to identify key performance gaps within the dealership, as a customer not as a sales trainer.I love doing this to see salespeople in the real world natural environment, but I also hate doing this because I see the way they do follow up! 9 times out of 10, this is done extremely poorly, if done at all. In fact, I’m lucky to get 1 or 2 calls from a 10 test drives I go on. My key…See More
16 hours ago
steven chessin commented on Keith Shetterly's blog post The Accountability Culture
"Keith - True accountability is often untouchable. It is like "The Emperor's New Clothes" where people are afraid to say what they know because rank has privilege. As a dealer group bdc director I studied the crm and knew where the…"
19 hours ago

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TOP 5 Videos This Week

2. Be Dyslexic When Setting Goals

Added by Marsh Buice on January 2, 2015

TOP 5 Photos This Week

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Added by Timothy Marvel on February 25, 2015

 

Top Content of the WEEK 

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Motivational | Educational | Inspirational

TOP Featured Blogs

Have You Been Satisfied Lately?

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.

Insight 15 in Orlando- Don't Miss this Event

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers

In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer…

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015

How do you improve your results in 2015?

With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success.

In a main shopping strip in the area I…

Blog Posts

Have You Been Satisfied Lately?

Posted by Paul Potratz on February 27, 2015 at 4:07pm 0 Comments

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.

Does Your Sales Force Need Motivation?

Posted by Virgil Stanphill on February 27, 2015 at 11:42am 0 Comments

Looking for LONG-TERM motivation for your sales team? You'll find it here! Click For Motivation…

Continue

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

Posted by Lisandra Ramos on February 27, 2015 at 10:45am 0 Comments

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not…

Continue

Insight 15 in Orlando- Don't Miss this Event

Posted by Mark Dubis on February 27, 2015 at 10:30am 1 Comment

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers

In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer…

Continue

The Accountability Culture

Posted by Keith Shetterly on February 26, 2015 at 4:49pm 3 Comments

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…

Continue

Scott Stratten Video Interview

Posted by Mark Dubis on February 26, 2015 at 11:00am 0 Comments

Scott Stratten, author of UnMarketing, UnSelling and other books. He shares some great insights that might be valuable to automotive digital marketers. Here is an interview from last fall's Content Marketing World event in Cleveland.   You can view his video here at Carfolks.net…

Continue

TOP Featured Discussions

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.

Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.…

Branding is NOT advertising – it is production.

Branding is NOT advertising , It is production.

Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company.

 

Creating a unique brand identity is an important facet of any business.…

The 7 Avoidable Sins of Weak Leaders

BY : Geoffrey James


Weak leaders always take the easy way out. Strong leaders cultivate virtues that create long-term success.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant

Earlier this week, I posted The Ten Commandments of Leadership, so today I'll describe the flip side of the equation: the seven failure-producing, deadly sins that leaders too often commit. Here they are, with…

The 10 Commandments of Leadership

BY : Geoffrey James


Becoming a great leader comes down to remembering and following these 10 simple rules.


SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


A group of archeologists digging through ancient corporate archives…

12 Things That Successful Leaders Never Tolerate

By : Lolly Daskal


Tolerance is a virtue--most of the time. But some things should never be tolerated. To build a successful career and life, make sure as a leader these are never on your list.


Shared: From your friends *@ TechAutoCareers.com®* the online resource for the  Automotive Sales…

Forum

14 Secrets of Really Persuasive People

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Brian Bennington on Wednesday. 2 Replies

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.Here are the 15 tricks of the trade that exceptionally persuasive people use to their advantage.They Know their…Continue

Tags: Persuasion, sales, management, dealership

Here's a New Way to Deal With Online Angry Customers

Started by I.C. Collins in dealerELITE Professional Experience. Last reply by Mike Elliott 1 hour ago. 1 Reply

BY : Dan NewmanWe are living in a world of ever-increasing speed where businesses can’t help but become a little more transactional.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWith so many different ways for clients to reach us today, we have to be watching…Continue

Make a Great First Impression: 7 Smart Tricks

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY : Geoffrey JamesPeople decide whether to work with you within two seconds of meeting you. Here's how to make an impact.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantResearch shows that customers decide whether or not they want to work with you…Continue

What Not to Do When an Employee Screws Up

Started by I.C. Collins in dealerELITE Professional Experience Feb 22. 0 Replies

BY : Will YakowiczIt's easy to come down on employees when they do something wrong, but what great leader takes the easy route? Find out how to deal with those frustrating mistakes without losing your cool.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWhether you're…Continue

Tell Us A Story Part 1

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

If your dealership is like most, it has invested significant dollars in training sales staff to bring in new business and maintain long-term client relationships. Chances are high that these skills have served them well. But what about in today's downturn economy? Is your dealership receiving the level of sales it needs to…Continue

7 ways to get through to just about anyone.

Started by I.C. Collins in dealerELITE Professional Experience Feb 22. 0 Replies

BY : Gwen MoranDo you ever feel like no one is listening? Here's ahow to get your audience to sit up, pay attention, and hear what you have to say.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantListening is often touted as one of the most important…Continue

5 Of The Best! 5 Closes To Reach Your Selling Potential

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category Feb 21. 0 Replies

5 Of The Best! 5 Closes To Reach Your Selling PotentialWhat I love about a career in selling is the buzz you get when you close a deal. I’m sure the register clerk or the casual worker at the Nike store doesn’t quite get this…. But when you close a deal as a salesperson, and often have to overcome objections and negotiate price, the buzz is exhilarating!So here are 5 of the best closes as reminders of the simple, yet effective and clear things we need to be communicating. 1. Assumptive…Continue

Tags: Sales Training

5 Surprising Research-Backed Ways to Increase Your Self-Confidence

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY : Jayson DemersSelf confidence plays a major role in our lives, impacting not just business success, but also success in one's personal life. Here are five unusual, research-backed ways to increase your self confidence.Shared: From your friends TechAutoCareers.com® the online resource for the…Continue

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Weekly Recap: Car-pedestrian crashes remained elevated in 2014

Filed under: , , , , , ,

We curate the week's events with a focus on car crashes involving pedestrians. Plus other news and notes from the automotive world.

Continue reading Weekly Recap: Car-pedestrian crashes remained elevated in 2014

Weekly Recap: Car-pedestrian crashes remained elevated in 2014 originally appeared on Autoblog on Sat, 28 Feb 2015 13:32:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. Mike Elliott

Washington, DC, United States

2. I.C. Collins

Midland, TX, United States

3. Martin Tee

Sydney, Australia

4. Dave Anderson

Agoura Hills, CA, United States

5. Keith Shetterly

Houston, TX, United States

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Dave's Corner

Automotive News - Dealers

In a frigid winter, a torrid start to 2015

U.S. auto sales have started 2015 on a stronger note than expected, increasing the industry's chances of cracking 17 million vehicles this year for the first time since 2001.

Dodge dealers called out for 'unscrupulous' Hellcat sales practices by FCA exec

Fiat Chrysler has taken the unusual step of warning some of its most enthusiastic customers -- about some of its dealers.

Chevy Trax 'Hidden Gems' campaign leverages social media

Chevrolet is getting creative with its social media approach, using it to introduce a new vehicle. The 2015 Chevrolet Trax will be introduced in a social media campaign dubbed 'Hidden Gems.'

Snowbound New England dealers miss strong Feb. sales

As Massachusetts recovers from 100 inches of snow in recent weeks, many dealers there are reporting weaker-than-expected February sales, operational losses and lack of space because of massive snow piles.

Recent National Job Listings

1. Mike Elliott

Washington, DC, United States

2. I.C. Collins

Midland, TX, United States

3. Martin Tee

Sydney, Australia

4. Dave Anderson

Agoura Hills, CA, United States

5. Keith Shetterly

Houston, TX, United States

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Wards Auto Dealer News Feed

Frost & Sullivan Forecasts Indonesia's 2015 Vehicle Sales to Grow 5% to Reach 1.268 million units

JAKARTA, Indonesia, Feb. 28, 2015 /PRNewswire/ -- Frost & Sullivan is expecting total vehicle sales in Indonesia to grow 5 per cent year-on-year to reach 1.268 million units in 2015, mainly driven by the higher purchasing power from the middle class population and infrastructure...


El Primer Ministro checo Bohuslav Sobotka visita Nexen Tyre en una visita de estado

- El Primer Ministro checo Bohuslav Sobotka visita por primera vez las instalaciones de fabricación de Nexen Tyre en Changnyeong  - Se conmemora el MOU firmado hoy hace un año para la construcción de una nueva planta avanzada en Zatec, República...


The Best Luxury Car Rental Company Needs the Best Car

LOS ANGELES, Feb. 27, 2015 /PRNewswire/ -- Any Los Angeles gearhead who has ever looked into luxury car rentals in LA knows that few luxury car rental companies can match the selection of world-renowned supercars available at Luxury Line Auto Rental in Beverly Hills. From the Mercedes...


Automotive News - Breaking News

In a frigid winter, a torrid start to 2015

U.S. auto sales have started 2015 on a stronger note than expected, increasing the industry's chances of cracking 17 million vehicles this year for the first time since 2001.

From behind the scenes to Honda's center stage

Takahiro Hachigo's consensus-driven leadership style could help bring a sense of closure and cohesion to Honda after a tumultuous era marred by economic crises, natural disasters and quality glitches.

Dodge dealers called out for 'unscrupulous' Hellcat sales practices by FCA exec

Fiat Chrysler has taken the unusual step of warning some of its most enthusiastic customers -- about some of its dealers.

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