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Timothy Martell posted a blog post

Dealers: Don't Ignore Online Reviews

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before visiting you in person is search for reviews online.Let's take a look…See More
12 minutes ago
steven chessin commented on Garry House's blog post How Profitable is Incremental Growth?
"I shortened my commute and hot-rodded my computer. Incremental steps worth at least an hour a day."
58 minutes ago
Danny Quinones left a comment for Mike Elliott
"Hi Mike, Great page seems very informative. I'll have to take some time and review, ! Thank YOU for the invite. My Best, Danny   "
1 hour ago
Danny Quinones and Mike Elliott are now friends
1 hour ago
Grant Cardone's video was featured

How to Negotiate Price and Close over the Phone - Tired of Missing Sales

Get free sales training at www.TiredofMissingSales.com More live sales calls with Sales Training Expert Grant Cardone Super Sales Manager Call https://www.yo...
2 hours ago
Dave Anderson's blog post was featured

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…See More
2 hours ago
DealerELITE commented on Garry House's blog post How Profitable is Incremental Growth?
"Robin thank you for sharing"
2 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
2 hours ago
Garry House's blog post was featured

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.In the retail automobile business, that growth can come in many forms, such as:Selling more new or used vehiclesIncreasing the gross profits of the…See More
2 hours ago
Chip King is now friends with JB Floyd, DealerELITE, Sharon Hill and Ed Louis more
3 hours ago
Stefan Drechsel updated their profile
3 hours ago
Scott T Joseph posted a blog post

J&L Marketing Announces New Company President

FOR IMMEDIATE RELEASEContact: Cathy Dupont Assistant, National Accounts cdupont@jandlmarketing.com (800) 346-9117  J&L Marketing Announces New Company PresidentJamil Zabaneh brings to new role years of experience as Vice President of National AccountsLOUISVILLE, KY (July 30, 2014) – J&L Marketing announced today that owner and former president Scott Joseph will be taking on the role of CEO of the company. Joseph has named Jamil Zabaneh as…See More
4 hours ago
Sally Whitesell posted a status
4 hours ago
Lisandra Ramos posted a blog post

Your Sales Team & Live Chat Associates Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?The GreetingAs the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your sales floor associates are trained to greet the customers as soon as…See More
5 hours ago
Misti Miller posted a blog post

A Simple Solution to Showrooming

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but no employees are in sight to explain it to him. He picks it up,…See More
5 hours ago
Richard Holland posted a blog post

Fixed Ops: The Scramble for Technicians Begins

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I thought. Auto…See More
6 hours ago
Mike Elliott posted discussions
7 hours ago
Timothy Marvel posted a status
8 hours ago
Stan Sher commented on Stan Sher's blog post Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)
"Thanks.  The reality is that 30 minutes per day can set aside to make a call like this.  This is a good way to maximize all resources, increase revenue for the store, increase bonuses for reps and offer more value to the customer. "
16 hours ago
IC. Collins posted discussions
17 hours ago

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TOP Featured Blogs

End of Month: Are you ready?

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.

Composite Review

I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.

In the retail automobile business, that growth can come in many forms, such as:

  • Selling more new or used…

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…

6 Ways to Not Suck on Facebook

You dedicate at least an hour of your day on your dealership’s Facebook business page. You chime in on posts about the auto industry, you change your profile and background photos, you post 8 times a day - YOU ARE COMMITTED. So why aren’t people liking your page?

The most successful businesses follow these 6 easy steps to ensure they aren’t sucking on Facebook:

1. When it comes to posting, less is more.

Facebook is not Twitter…

Summer Market In Full Force While Heading To Fall

Welcome to this week’s edition of Beggs on the Used Car Market, with analysis from Ricky Beggs and Black Book. As the calendar is closing out the month of July the market is indicating a variety of actions. The smaller and more fuel efficient models are getting some attention again after softening for just over a month once the tax season expired. Even some of the six to eight year old…

Blog Posts

Dealers: Don't Ignore Online Reviews

Posted by Timothy Martell on July 31, 2014 at 4:22pm 0 Comments

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before…

Continue

J&L Marketing Announces New Company President

Posted by Scott T Joseph on July 31, 2014 at 11:44am 0 Comments

FOR IMMEDIATE RELEASE

Contact: Cathy Dupont

Assistant, National Accounts

cdupont@jandlmarketing.com

(800) 346-9117

 

J&L Marketing Announces New Company President

Jamil Zabaneh brings to new role years of experience as Vice President of National Accounts…

Continue

Your Sales Team & Live Chat Associates Are Not That Different

Posted by Lisandra Ramos on July 31, 2014 at 11:30am 0 Comments

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. 

Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?

The Greeting

As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…

Continue

A Simple Solution to Showrooming

Posted by Misti Miller on July 31, 2014 at 10:35am 0 Comments

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but…

Continue

Fixed Ops: The Scramble for Technicians Begins

Posted by Richard Holland on July 31, 2014 at 10:00am 0 Comments

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I…

Continue

Do you want to prosper?

Posted by Rob Gehring on July 30, 2014 at 4:34pm 0 Comments

Greetings friends,  

 

Ask your team, "Do you want to prosper?" They will most likely tell you, "Of course we do!" When you ask the same people, "How are you going to prosper?"  The answers become very unclear.

 

Everyone wants to prosper. The real question is how do we accomplish the goal of becoming prosperous? Click the link…

Continue

End of Month: Are you ready?

Posted by Joe Clementi on July 30, 2014 at 12:52pm 0 Comments

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

Continue

7 Steps to Overcome Shopper Distrust

Posted by Rebecca Kon on July 30, 2014 at 12:30pm 1 Comment

There’s an on-going struggle in the dealership community for winning a shopper’s trust. 

Why?

Because shoppers have a pre-conceived idea about what they will expect when arriving at a dealership. They expect to be the prey. They expect your sales team’s hawks to swoop down and engulf them in persuasive techniques. They expect that they will have…

Continue

TOP Featured Discussions

6 Infallible Ways to Earn Respect

BY GEOFFREY JAMES ~ Edited by I.C. Collins

There's no management tool more important than respect. Here's how to make sure you're getting it.

Business may be all about money, but the currency that's traded inside every organization is respect.

If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.

Contrary to popular…

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.

Google My Business also includes the ability…

Are You Committed To Your Future

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.

The problem is these stories and these individuals are the exception, not the rule.

They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.

He's frustrated because he's made the exceptional, rare case…

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)

One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed.…

6 Tips to Auditing Your Business’s PPC Campaigns

Whether you’re building your own PPC campaigns or working with a PPC vendor or agency, it’s important for business owners to understand how to evaluate their AdWords campaigns. To help you ensure you’re getting the most out of your campaign, and provide some guidelines to assess your efforts, here are the six most important steps of conducting a PPC audit:

Campaign Structure

A well-structured campaign enables you customize ad copy, landing pages, keywords and…

Forum

Future Headline: Disney and Google Partner to Buy 100 Auto Dealerships

Started by Mark Dubis in Automotive Industry Future - Predictions. Last reply by Brian Bennington on Saturday. 15 Replies

This article originally appeared on Driving Sales but  I wanted to share it with the Dealer Elite community. (I recently entered a time warp which took me two years into the future.  While there I read this article in the March 2016 issue of Automotive News.) 9:45 am U.S. ET | March 15, 2016 This week Google and The Walt Disney Company announced their partnership to establish a new company, Disney Motorcars, which has agreed to purchase 100 new car dealerships in five states.  They plan on…Continue

The 5 Irrefutable Laws Of Selling

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

WILLIAM BALLARD, ENTREPRENEUR There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business. Related: How Your Attitude Can Win You Sales1. The law of value. Consumers only buy products and services that benefit them.The first thing you need to know is consumers don’t buy from you because…Continue

EVs, small cars get mixed ratings in crash tests

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

(from the Detroit News) Washington— Only one small car out of 12 — BMW’s Mini Cooper Countryman — earned a “good” rating earning from the Insurance Institute for Highway Safety in its latest round of tough, new front-end crash testing.The latest testing marked the first time electric cars have been subjected to the challenging…Continue

Tags: automotive, news, tests, crash, safety

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

Mental Note: “Perfect Practice Makes Perfect” -not- “Practice Makes Perfect.”What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants LivesI wanted to take a minute and THANK all the…Continue

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience on Monday. 0 Replies

“We Are In The Business Of Turning Strangers into Friends.”~ I.C. Collins ~ Author and Educator “Give this a Like or Share if you agree!”Continue

Be Prepared for the Shift in Car Buying

Started by Mike Elliott in Sales Forum on Saturday. 0 Replies

(From AutomotiveDigest.com)      As car shop­pers increase the use of the Inter­net to pre­pare for their “buy”, alert deal­ers are using every com­mu­ni­ca­tions tool pos­si­ble includ­ing tex­ting & chat to con­nect and con­vert leads to sales. Dealer sales must now really be pre­pared to han­dle this new con­sumer who knows what they want.  Take less than two min­utes to see and hear how Scott Pech­stein of Auto­by­tel tells you how to use “mouse­traps” to cre­ate avenues of…Continue

Tags: Auto­by­tel, Scott, Pech­stein, management, dealership

FEAR Has Two Meanings

Started by IC. Collins in dealerELITE Professional Experience. Last reply by IC. Collins Jul 19. 2 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™FEAR Has Two MeaningsF ~ Forget E ~ Everything A ~ And R ~ Run~ OR ~F ~ Face E ~ Everything A ~ And R ~ RiseThe Choice Is Yours..!!What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post…Continue

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience 17 hours ago. 0 Replies

“Always Have P.M.A.  or  Positive Mental Attitude”~ I.C. Collins ~ Author and EducatorContinue

AutoBlog News Feed

Man dies after car crashes into bee-infested house

Filed under:

honey bee, hive bee (Apis mellifera mellifera), bee swarm leaving a beehive, Germany

Leaving buildings vacant can present all kinds of dangers, as officials in Michigan in particular have found in recent years. But this tragic incident has to be a new one.

A 54-year-old man was driving his Hyundai down Spruce Road in the town of St. Charles, MI on Wednesday afternoon, but when he got to a curve in the road (just west of the M-52), he didn't turn, and his car went straight into an unoccupied home. Well, we should say that is was unoccupied by humans. In their place, the house was infested with bees. When rescue workers arrived at the scene, they were reportedly "driven back by swarms of bees," according to local news.

Sadly, the unfortunate driver died in the accident, but It does not appear to have been the bees that killed him directly. Although the Saginaw Country Sheriff's Department is still investigating the matter, preliminary reports suggest that the man suffered from a "medical emergency" (such as a heart attack, from the looks of things) before his car ever left the road.

Man dies after car crashes into bee-infested house originally appeared on Autoblog on Thu, 31 Jul 2014 15:59:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Stan Sher

Cherry Hill, NJ, United States

5. Richard Holland

Las Vegas, NV, United States

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Automotive News - Dealers

Future car colors inspired by Midwest homes, landscape, BASF says

Future cars and light trucks will sport more sparkling oranges and browns, soft blues and greens, and pearly whites and grays -- all inspired by the clear skies, lush lawns and warm homes found in the nation's heartland -- according to trend...

GM missed red flag from rental car firms on fatal crashes

More than seven years before GM began the biggest wave of auto recalls in history, an investigator for Vanguard Car Rental contacted the carmaker about a fatal rollover crash in California. Vanguard wasn't alone.

VW profit falls in Q2 amid emerging-market troubles

Volkswagen said operating profit declined 3.1 percent in the second quarter as U.S. sales fell and emerging-market volatility weighed on earnings.

Continental raises 2014 profit forecast on lower costs, auto demand

Continental raised its 2014 profit forecast for the second time this year to 11 percent of sales from 10.5 percent, after lower production costs and improving auto demand helped boost quarterly earnings.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Stan Sher

Cherry Hill, NJ, United States

5. Richard Holland

Las Vegas, NV, United States

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Wards Auto Dealer News Feed

GKN Driveline México es galardonada por su manufactura de excelencia

CELAYA, México, 31 de julio de 2014 /PRNewswire/ -- GKN Driveline México ha sido galardonado con la prestigiosa certificación Q1 de FORD, por su manufactura de excelencia. El reconocimiento Q1 indica que una compañía ha sido designada proveedor preferente...

Texas Lawyer Tests GM's Bankruptcy Shield On Behalf Of 156 Plaintiffs

CORPUS CHRISTI, Texas, July 31, 2014 /PRNewswire/ -- Today, Texas lawyer Bob Hilliard, one of the nation's key players in pursuing claims against General Motors for deaths and injuries caused by faulty ignition switches, filed a lawsuit on behalf of 156 individuals who were injured or...

HushMat Partners with 'Clarion Builds' to Bring a Cool and Quiet Ride to the BMW '02

http://photos.prnewswire.com/prnc/20130108/NY38760LOGO-a CYPRESS, Calif., July 31, 2014 /PRNewswire/ -- Clarion Corporation of America announced today that its innovative 'Clarion Builds' marketing program has welcomed HushMat as the newest Silver-Level partner for the program's first project.

read more

Automotive News - Breaking News

Superior's Q2 net income drops 21%; Ark. plant to close

Aluminum wheel supplier Superior Industries International said today that its second-quarter net income tumbled 21 percent from the year-earlier period to $5 million on flat sales of $199 million.

BorgWarner net income up 9% for Q2 as engine division grows

BorgWarner, a supplier of turbochargers and emissions systems, reported a 9 percent increase in net income for the second quarter as its engine division grows and the European market -- which makes up about half of the company's customer base --...

Future car colors inspired by Midwest homes, landscape, BASF says

Future cars and light trucks will sport more sparkling oranges and browns, soft blues and greens, and pearly whites and grays -- all inspired by the clear skies, lush lawns and warm homes found in the nation's heartland -- according to trend...

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