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Black Book posted a blog post

Summer Ends, Continuing Trends

Hello and welcome to this week’s edition of Beggs on the Used Car Market with data and insights from Ricky Beggs and Black Book. By the time you are watching or reading this used car market insight, whether you are a fan of college football or not, you either attended a game or at least watched some on TV. This great passage of fall has finally arrived. Hopefully you were satisfied with the…See More
45 minutes ago
Timmy D. James posted a blog post

Using Moneyball Strategies to Win the Content Marketing Game

In a recent article published on Marketing Land, an author used the famous concept of Moneyball and applied it to content marketing. If you aren’t familiar with the Moneyball concept, it began when Billy Beane became manager of…See More
1 hour ago
Ali Amirrezvani posted a blog post

The Automotive Industry is Primed for Responsive Websites

There is no shortage of opinions in our industry. Depending on who you ask, they will likely have a very passionate opinion about the three major types of mobile website strategies: responsive, adaptive, and mobile-only. If you ask a website provider, they’ll tell you that the option they have currently available…See More
3 hours ago
Timothy Marvel posted a status
4 hours ago
IC. Collins posted discussions
8 hours ago
Anne Fleming commented on Anne Fleming's blog post How to Make the Buying Experience Pain Free, Fun & Empowering for Women
"Brian -- thanks for the comments and glad you enjoyed and got some salient points. Trust you are having a wondrous Labor Day! To all who worked today, who labored in the path before us, I am grateful. "
12 hours ago
Brian Bennington commented on Anne Fleming's blog post How to Make the Buying Experience Pain Free, Fun & Empowering for Women
"My best to you on this sacred Memorial Day of remembered duty, honor and country, Anne.  Your post caught me in a stranger than usual mood.  Normally, as I read your blog, I'd compare your points to how your advice holds with male…"
12 hours ago
Mike Elliott posted a discussion

Used No Illusion: Used-Car Values Mostly Unaffected by Recalls

Every time we see someone in a Chevy Cobalt, we resist the urge to ask them if they’ve made plans to sell it. As it turns out, those folks might still receive a decent return, as owners of these recalled cars—and many other models with highly publicized problems—aren’t dumping them en masse.According to a report from …See More
18 hours ago
Chris Saraceno's blog post was featured

The Art of the Trade-in Walkaround

The Art of the Trade-in Walkaround – Setting Realistic Expectations with Customers.Most customers looking to trade in a car bring to the dealership unrealistic expectations about the value of their trade-in.Experts believe the Automotive Sales Consultant is the best person at the dealership to manage the customers’ expectations of the value of their trade. And, sales consultants can best help customers arrive at a more realistic number – one fair and acceptable to both customer and dealer -- by…See More
18 hours ago
Jim Kristoff's blog post was featured

Are you executing your processes???

Are you executing your processes??? How can you make sure that the processes you have throughout the dealership are executed every time….. and with every customer?This has been and still remains one of the toughest things to get accomplished in the dealership.Every dealership throughout the country has their own processes and procedures when it comes to selling and servicing their customers.Every dealership has…See More
18 hours ago
Jim Kristoff was featured
18 hours ago
Sean V. Bradley posted a blog post
23 hours ago
Sharon Hill's blog post was featured

How NOT to Blog, post and share content

Most of us know the value of online content, and so many who are not trained writers or editors are straying into the area of blog posting and sharing of others' Web content. Much of it is informational and shared by industry experts, which helps us all.Some, however, are doing so in a way that violates others' rights and might even land them in court. A professional writer / author / blogger friend of mine was recently the victim of this, with his work not only reprinted without permission but…See More
23 hours ago
JD Rucker's blog post was featured

Let Data Drive Pretty Much Everything in Your Marketing

First, a mini-rant. It will make sense why I'm starting with a rant before getting to the meat of the issue.I was on the phone with a social client and their prospective search marketing provider the other day when I was blindsided by ignorance. It wasn't what I expected from a company that came highly recommended…See More
23 hours ago
Anne Fleming's blog post was featured

How to Make the Buying Experience Pain Free, Fun & Empowering for Women

As women become the fastest growing car-buying segment, influencing 80 percent of the car-buying decisions in the U.S., it is imperative for auto dealers to focus their sales strategies towards securing more female customers.Unfortunately, at times, women have been underserved and do not have fond memories of their last experience. So it all lies on the shoulders of the dealership to ensure that female buyers have the "ultimate car buying experience" when they walk into your store.When we say…See More
23 hours ago
Krishna Kulkarni is now a member of DealerELITE.net
23 hours ago
Timothy Marvel posted a status
yesterday
Jeff Novak commented on Jeff Novak's blog post "Just Looking"...even managers have defense mechanisms
"Thank you for your candid critique, Brian.  You are correct in noting that the content here is basically internet marketing pablum.  What is sad is that for many dealers even this level of banality lies beyond their comprehension or…"
yesterday
Brian Bennington commented on Jeff Novak's blog post "Just Looking"...even managers have defense mechanisms
"OK Jeff, you got me to read this.  The initial story of your conclusions gained from your recent job search were interesting, as maneuvering to get new and better employment has always been an interest of mine. Especially in the methods…"
yesterday
steven chessin commented on Jeff Novak's blog post "Just Looking"...even managers have defense mechanisms
"Jeff - this is brilliant stuff.  Your observations and recommendations are spot-on. 1st a "good internet manager" would read this   ... right ? Secondly, every store I have ever worked at defines that position differently - so it…"
yesterday

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TOP Featured Blogs

How to Make the Buying Experience Pain Free, Fun & Empowering for Women

As women become the fastest growing car-buying segment, influencing 80 percent of the car-buying decisions in the U.S., it is imperative for auto dealers to focus their sales strategies towards securing more female customers.

Unfortunately, at times, women have been underserved and do not have fond memories of their last experience. So it all lies on the shoulders of the dealership to ensure that female buyers have the "ultimate car buying experience" when they walk into your…

How NOT to Blog, post and share content

Most of us know the value of online content, and so many who are not trained writers or editors are straying into the area of blog posting and sharing of others' Web content. Much of it is informational and shared by industry experts, which helps us all.

Some, however, are doing so in a way that violates others' rights and might even land them in court. A professional writer / author / blogger friend of mine was recently the victim of this, with his work not only reprinted without…

Let Data Drive Pretty Much Everything in Your Marketing

First, a mini-rant. It will make sense why I'm starting with a rant before getting to the meat of the issue.

I was on the phone with a social client and their prospective search marketing provider the other day when I was blindsided by ignorance. It wasn't what I expected from a company…

"Just Looking"...even managers have defense mechanisms

Two years ago while looking for a new digital marketing home I penned this blog post based on my observations visiting prospective employers.  Though I am happily nestled in a progressive and healthy wonderland right now, I find the points that I raise still very relevant in today's automotive digital marketing world:

Any good salesperson knows that the last way you want to greet a customer is with the words,…

Zeck Ford Service Advisor Scott Sparks

See what Scott Sparks has to say about the Zeck Ford Service Department!
Their President's Award Winning Service  Department is second to none ! They deliver Award Winning Service through a combination of a Professional Well Trained Staff. A Clean Modern Facility, State of the art Equipment , and Computerized Invoicing, Record Keeping and Information Systems. Zeck Ford provides friendly…

Blog Posts

Summer Ends, Continuing Trends

Posted by Black Book on September 2, 2014 at 9:08am 0 Comments

Hello and welcome to this week’s edition of Beggs on the Used Car Market with data and insights from Ricky Beggs and Black Book. By the time you are watching or reading this used car market insight, whether you are a fan of college football or not, you either attended a game or at least watched some on TV. This great passage of fall has finally arrived. Hopefully you were satisfied with the…

Continue

Using Moneyball Strategies to Win the Content Marketing Game

Posted by Timmy D. James on September 2, 2014 at 8:21am 0 Comments

In a recent article published on Marketing Land, an author used the famous concept of Moneyball and applied it to content marketing. If you aren’t familiar with the Moneyball concept, it began when Billy Beane…

Continue

The Automotive Industry is Primed for Responsive Websites

Posted by Ali Amirrezvani on September 2, 2014 at 6:19am 0 Comments

There is no shortage of opinions in our industry. Depending on who you ask, they will likely have a very passionate opinion about the three major types of mobile website strategies: responsive, adaptive, and mobile-only. If you ask a website provider, they’ll tell you that the option they have…

Continue

How to Defend Against the Conquest

Posted by Jon Lamb on August 31, 2014 at 5:46pm 0 Comments

It's as cliche as it comes. The best defense is a good offense. The best offense is a good defense. We've heard it a dozen times in different contexts, not the least of which are sporting events like football. As strange as it may seem, the saying has its most profound meaning when it pertains to car…

Continue

How to Make the Buying Experience Pain Free, Fun & Empowering for Women

Posted by Anne Fleming on August 31, 2014 at 4:49pm 2 Comments

As women become the fastest growing car-buying segment, influencing 80 percent of the car-buying decisions in the U.S., it is imperative for auto dealers to focus their sales strategies towards securing more female customers.

Unfortunately, at times, women have been underserved and do not have fond memories of their last experience. So it all lies on the shoulders of the dealership to ensure that female buyers have the "ultimate car buying experience" when they walk into your…

Continue

How NOT to Blog, post and share content

Posted by Sharon Hill on August 31, 2014 at 1:36pm 0 Comments

Most of us know the value of online content, and so many who are not trained writers or editors are straying into the area of blog posting and sharing of others' Web content. Much of it is informational and shared by industry experts, which helps us all.

Some, however, are doing so in a way that violates others' rights and might even land them in court. A professional writer / author / blogger friend of mine was recently the victim of this, with his work not only reprinted without…

Continue

Let Data Drive Pretty Much Everything in Your Marketing

Posted by JD Rucker on August 31, 2014 at 5:12am 0 Comments

First, a mini-rant. It will make sense why I'm starting with a rant before getting to the meat of the issue.

I was on the phone with a social client and their prospective search marketing provider the other day when I was blindsided by ignorance. It wasn't what I expected from a company…

Continue

TOP Featured Discussions

6 Ways to Build Customer Loyalty

LOYALTY MARKETING / By Rocket Post

What would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years…

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.

These sales tips and…

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies succeed in spite of poor leadership, with businesses prevailing…

Forecasters predict 4 more robust years for car sales

Acme, Mich.— U.S. auto sales will remain healthy for the next four years, economists said Tuesday.

Speaking at a panel on the second day of the Center for Automotive Research’s annual Management Briefing Seminars, forecasters predicted about 17 million new cars and trucks will be sold annually in the coming years, a number that should remain consistent through 2018 as consumer confidence improves and buyers look to replace old cars.

“I think today, things are going generally…

Forum

25 Sales Tips for Selling More Cars

Started by IC. Collins in dealerELITE Professional Experience. Last reply by IC. Collins on Thursday. 4 Replies

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.These sales tips and advice touch briefly on the different…Continue

Happy Labor Day

Started by IC. Collins in General Forum for dealerELITE Members 18 hours ago. 0 Replies

Happy Labor Day from all of your friends at TechAutoCareers.com® Continue

Can't Fly

Started by IC. Collins in General Forum for dealerELITE Members on Thursday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant If you can't fly, then run,if you can't run, then walk,if you can't walk, then crawl,but whatever you do,you have to keep moving forward. - Martin Luther King Jr. What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others…Continue

Good is no longer good enough

Started by IC. Collins in dealerELITE Professional Experience 8 hours ago. 0 Replies

When it comes to customer satisfaction during the sales experience, all aspects have jumped in expectations and there is absolutely no room for compromise in the automotive sales industry.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantGood is no longer good enough, as customers demand excellence many forget the importance of a first impression. Customers are more educated in terms of what to expect, so all aspects of the sale are important…Continue

6 Ways to Build Customer Loyalty

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

LOYALTY MARKETING / By Rocket PostWhat would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years to come. You might…Continue

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Friday. 0 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

Make a Lasting Impression in Under 5 Minutes: 14 Ideas

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY YOUNG ENTREPRENEUR COUNCIL Use these 14 tips to ensure your business card is the least likely to end up in the trash can. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantMost entrepreneurs expect to find themselves at networking and industry events at least a few times per calendar year, if not per month. But far too many promising conversations turn into one-sided pitches punctuated with a business card. Before you head out to your next…Continue

Used No Illusion: Used-Car Values Mostly Unaffected by Recalls

Started by Mike Elliott in Used Car Forum 18 hours ago. 0 Replies

Every time we see someone in a Chevy Cobalt, we resist the urge to ask them if they’ve made plans to sell it. As it turns out, those folks might still receive a decent return, as owners of these recalled cars—and many other models with highly publicized problems—aren’t dumping them en masse.According to a report from …Continue

Tags: economy, recalls, management, dealership, car

AutoBlog News Feed

Thinking of buying a used police car? Here's how to do it

Filed under: , ,

Sales Skyrocket For Crown Victoria, As Ford Prepares To Phase Out Model

Back in college, I was the house and risk manager for my fraternity. As you can imagine, this was a stressful job, as I was forced to monitor not only the many idiotic whims of my brothers, but the potential impact those ideas had on our house.

My least-fond memory of those hazy years involved a brother who drove a retired police cruiser. He desperately wanted to be a cop and took to driving his blacked-out, push-bar-equipped Ford Crown Victoria like Martin Riggs from Lethal Weapon. While his typical days were spent terrorizing other motorists by suddenly appearing in their rearview mirrors, one day he decided to lead the campus police on a high-speed chase (as one does).

He got ahead of them, hid his car and ran into the fraternity house, breathlessly telling me he'd been there the whole time. The police arrived, having ran his plates and asking for him by his last name... which happened to be the same as my first name. Shockingly, neither he nor I were arrested that day (keep in mind, these were just campus police), but I've since become a firm believer that unless you want to start a second life as a taxi driver, you should not buy a used police car.

If you choose to ignore me, though, Yahoo! Autos has put together a smartly comprehensive buying guide, written by a dealer, that details the ins and outs of the police car buying process. It ranges from what sort of equipment you should bring to a city auction, to what kind of cars will go for the least money. It's a rather interesting read and provides a glimpse into a market of automotive sales that nearly every enthusiast has thought about at least once.

Head over and take a look.

Thinking of buying a used police car? Here's how to do it originally appeared on Autoblog on Tue, 02 Sep 2014 08:45:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Rebecca Ward

Denver, CO, United States

4. Anne Fleming

Pittsburgh, PA, United States

5. Paul Accinno

Pittsburgh, PA, United States

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Automotive News - Dealers

Chrysler Group's hot streak putting heat on the competition

As Jeep benefits from consumers' renewed attraction to SUVs, the company also has been aided by strong demand for Ram pickups and Town and Country minivans. That helped propel its U.S.

German, French and Italian car sales fall in August

New-car sales in Germany, France and Italy all fell slightly in August, a seasonally weak vacation month, while Spain's subsidy-led recovery continued.

How Infiniti plans to capture the new breed of premium customers

Infiniti is working to reposition itself as a unique design- and technology-driven alternative to Germany's premium automakers, the carmaker's Chairman, Andy Palmer, told Automotive News Europe.

Spanish car sales rise 14% in August

Spain's new-car sales rose 14 percent to 45,355 in August, the twelfth straight month of increases, car manufacturers' association Anfac said.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Rebecca Ward

Denver, CO, United States

4. Anne Fleming

Pittsburgh, PA, United States

5. Paul Accinno

Pittsburgh, PA, United States

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Wards Auto Dealer News Feed

Reflection Band, LLC to Unveil reflectionband™ at 2014 Annual GHSA Meeting

http://photos.prnewswire.com/prnc/20140829/141545 DALLAS, Sept. 2, 2014 /PRNewswire/ -- Reflection Band, LLC announces their attendance as an exhibitor at the Governors Highway Safety Association (GHSA) Annual Meeting 2014 in Grand Rapids, MI from September 7- 10, 2014 to introduce reflectionband™.

read more

NN, Inc. Completes Acquisition of Autocam Corporation

JOHNSON CITY, Tenn., Sept. 2, 2014 /PRNewswire/ -- Closes $350 million term loan facility underwritten by Bank of America, N.A. Merrill Lynch, Pierce, Fenner & Smith Incorporated and KeyBank National Association and a $100 million asset backed revolver underwritten by KeyBank...

AutoAlert Names New Leadership With CEO Brian Skutta And CTO Akshaya Mehta

IRVINE, Calif., Sept. 2, 2014 /PRNewswire/ -- AutoAlert, the leading provider of cloud-based data mining analytics and dealer portfolio management solutions to automotive retail dealerships throughout North America, announced today that it has named Brian Skutta the Company's new...

Automotive News - Breaking News

Chrysler Group's hot streak putting heat on the competition

As Jeep benefits from consumers' renewed attraction to SUVs, the company also has been aided by strong demand for Ram pickups and Town and Country minivans. That helped propel its U.S.

China targeting auto industry, other foreign companies unfairly, U.S. group says

China is targeting foreign companies -- including automakers and suppliers -- with opaque laws and rules, according to a group representing U.S. businesses there, contributing to a deteriorating environment for investment in the nation.

Nissan exec Palmer leaves to become Aston Martin CEO

Andy Palmer, the car-guy chief planning officer at Nissan, who was once tipped as a possible future CEO, is leaving the company to head UK sports-car maker Aston Martin.

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