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Latest Activity

steven chessin replied to Keele Fishel's discussion Branding is NOT advertising – it is production.
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5 hours ago
Martin Tee posted a blog post

3 Silly Questions Most Salespeople Ask

3 Silly Questions Most Salespeople AskThere is an old ancient proverb that says “Life and death are in the power of the tongue”, something I can’t agree more with in the area of sales.You literally can make or break a sale by choosing the right words, and using them correctly.As I travel the globe speaking to sales teams in dealerships, these 3 questions often get brought up in a role play environment and I’m going to tell you why it’s so important you don’t ask these 3 questions and what we…See More
8 hours ago
steven chessin commented on Lisandra Ramos's blog post Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales
"Linda The # 1 reason managed chat fails is dealers believe that nobody except salesmen can do specialized parts of the sales steps better than their own 'cradle-to-grave' in-house staff.  Unless you 1st prove managed rep expertise…"
11 hours ago
Brian Babwah and Mike Elliott are now friends
13 hours ago
Corey Cheatham posted a video

corporate billing llc

Corporate Billing specializes in commercial accounts receivable. We purchase invoices next day, giving you instant cash flow and we assume credit risk. We as...
yesterday
I.C. Collins replied to I.C. Collins's discussion Here's a New Way to Deal With Online Angry Customers
"Thank you for taking the time to read it."
yesterday
steven chessin commented on Keith Shetterly's blog post The Accountability Culture
"Larry - This may be the best DE article ever ! It could be expanded into a book. I would encourage Keith to add 199 pages to this.Following  the Superbowl the Seahawks' coach said, "It was only the wrong call because it…"
yesterday
Joe Webb posted a video

Insight15: A Car Guy and a Data Scientist Walk Into a Bar …

Consumer shopping data explained to quench your thirst and sell more cars presented by: Joe Webb, President, DealerKnows Consulting and Chad Bockius, CMO, Va...
yesterday
Joe Webb and Michael Hirschfield are now friends
yesterday
Joe Webb commented on Mark Dubis's blog post Insight 15 in Orlando- Don't Miss this Event
"I really think this event - and our sessions - will be excellent opportunities for people to expand their thinking about long-term dealership marketing."
yesterday
Brian Torrez's blog post was featured

When to Compensate Non-exempt Employees for Lectures, Meetings and Training Programs

by Many of our clients seek clarification regarding training pay and when they are required to compensate non-exempt employees for the lectures, meetings, and trainings they attend. The Fair Labor Standards Act (FLSA) requires employers to compensate employees for all hours worked.  Hours worked ordinarily includes all time during which an employee is required to be on the Company’s…See More
yesterday
Chris Saraceno's blog post was featured

Secrets of The Best Automotive Sales Consultants !

Successful sales consultants in the automobile industry do the following: 1. They plan their day the night before in writing or in their CRM. This means they can hit the ground running with a well thought out plan of action and purpose.They don’t waste time during the day stopping to think or decide "what do I do next ?"  2. They show up for work early, and do a walk through the dealership to say hello to fellow team members. While doing this, they: A. Look for opportunities to do business. B.…See More
yesterday
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
yesterday
Sally Whitesell commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"Brian/Brain thanks for the compliment and such an interesting conversation.  Nothing beats years of wisdom and experience! "
yesterday
Paul Potratz's blog post was featured

Have You Been Satisfied Lately?

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.See More
yesterday
Mike Elliott replied to I.C. Collins's discussion Here's a New Way to Deal With Online Angry Customers
"This is a great article. Thanks for posting it IC."
yesterday
Mike Elliott posted discussions
yesterday
Larry Tyler is now friends with Melanie Colley, Angela and Bobby
yesterday
Keith Shetterly's blog post was featured

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can haunt a…See More
yesterday
Martin Tee's blog post was featured

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015 How do you improve your results in 2015? With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success. In a main shopping strip in the area I live, I noticed over Christmas period a lot of “for…See More
yesterday

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3 Silly Questions Most Salespeople Ask

Posted by Martin Tee on March 1, 2015 at 10:46pm 0 Comments

3 Silly Questions Most Salespeople Ask



There is an old ancient proverb that says “Life and death are in the power of the tongue”, something I can’t agree more with in the area of sales.



You literally can make or break a sale by choosing the right words, and using them correctly.



As I travel the globe speaking to sales teams in dealerships, these 3 questions often get brought up…
Continue

Have You Been Satisfied Lately?

Posted by Paul Potratz on February 27, 2015 at 4:07pm 0 Comments

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.

Does Your Sales Force Need Motivation?

Posted by Virgil Stanphill on February 27, 2015 at 11:42am 0 Comments

Looking for LONG-TERM motivation for your sales team? You'll find it here! Click For Motivation…

Continue

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

Posted by Lisandra Ramos on February 27, 2015 at 10:45am 1 Comment

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not…

Continue

Insight 15 in Orlando- Don't Miss this Event

Posted by Mark Dubis on February 27, 2015 at 10:30am 1 Comment

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers

In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer…

Continue

The Accountability Culture

Posted by Keith Shetterly on February 26, 2015 at 4:49pm 4 Comments

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…

Continue

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Here's a New Way to Deal With Online Angry Customers

Started by I.C. Collins in dealerELITE Professional Experience. Last reply by I.C. Collins yesterday. 2 Replies

BY : Dan NewmanWe are living in a world of ever-increasing speed where businesses can’t help but become a little more transactional.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWith so many different ways for clients to reach us today, we have to be watching…Continue

14 Secrets of Really Persuasive People

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Brian Bennington on Wednesday. 2 Replies

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.Here are the 15 tricks of the trade that exceptionally persuasive people use to their advantage.They Know their…Continue

Tags: Persuasion, sales, management, dealership

Branding is NOT advertising – it is production.

Started by Keele Fishel in Advertising/Marketing Forum. Last reply by steven chessin 5 hours ago. 1 Reply

Branding is NOT advertising , It is production.Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company. Creating a unique brand identity is an important facet of any business. It occurs long before any marketing and communications take place.The brand represents who you are and speaks to your core…Continue

Tags: marketing, advertising, branding

How to Gain Access to Anyone You Want to Know

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY : Michael ScheinBusiness is all about whom you know. Fortunately, it's easier to get to know the right people than ever before.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantOne of the biggest challenges as a small-business owner is effectively…Continue

3 Ways To Ensure You Give Your Customers What They Want

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category Feb 24. 0 Replies

BY: Dave Benson3 Ways To Ensure You Give Your Customers What They WantPatience was defined to me by my parents as a “virtue”. I guess they meant it’s good to be patient?!?But in 2015, who really is patient for things?We live in a now generation, where we expect to get things now!We can’t be bothered cooking dinner and want our food now so we go to the fast food drive thru’s only to be told “sorry sir, there will be a 3 minute wait on your chicken nuggets, do you mind parking over there and we…Continue

Tags: Sales Training

Be A Better Negotiator By Forgetting Everything You Know

Started by I.C. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY : David PreiemerI’ve learned so much about sales from being a father. Not the least of which is the tactful art of negotiation. From after school snacks, to TV time, to bedtime routines, not a day goes by where my kids don’t challenge the house rules to better their personal situation.Shared:…Continue

Tell Us A Story Part 2

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

What is it about stories that give them the ability to impact business results?The brain needs sensory information, patterns, and the like for experiences to be logged into immediate and short-term memory. Since a story is a packet of sensory material that allows people to quickly and easily internalize, comprehend, and create…Continue

10 UNEXPECTED BODY-LANGUAGE ADJUSTMENTS THAT WILL BOOST YOUR CAREER

Started by I.C. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY : Meredith LeporeHow to carry yourself makes all the difference in day-to-day interactions. Here's how to straighten up and show your best side.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWe often talk about the absolute importance of body…Continue

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