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Latest Activity

IC. Collins posted discussions
1 hour ago
Patrick Kelly commented on Patrick Kelly's blog post Incoming! Why Every Phone Call Should Be Treated as Mission Critical
"Thanks for the comments!"
1 hour ago
Mike Elliott posted a discussion

Sales Advice from Leading Women in Sales

I wanted to share an article I read recently on Jill Konrath's site. Jill is a sales trainer. I've read some of her books, I subscribe to her blog and I believe she offers a lot of great insights.Given that Dealer Elite has a Category for Women in this Industry, I thought this was the best place to post this information for managers and salespeople of either gender. The article is entitled :…See More
2 hours ago
Eliana Raggio posted events
3 hours ago
Mike Gorun posted a blog post

Going Beyond All-You-Can-Eat In Loyalty

When consumers think of loyalty programs, they typically think of racking up miles, or frequenting a business in exchange for rewards, perks or freebies. No matter what business you patronize, there is a good chance that it is offering some sort of loyalty incentive. In fact, many argue that loyalty programs are so prevalent…See More
4 hours ago
Lisandra Ramos posted a blog post

How Timing Can Affect These 3 Elements on Your Dealership Website

“You don't have to swing hard to hit a home run. If you got the timing, it'll go.” - Yogi BerraThree American League MVP awards, 10 championships, and 15 All-Star Games -- Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or two about the importance of timing.It got me thinking about today’s post and how lead generation can be the equivalent to your online at-bat. So taking…See More
5 hours ago
Amy Scott and Mike Elliott are now friends
5 hours ago
Timothy Marvel posted a status
8 hours ago
Crystal Hartwell and Sharon Hill are now friends
15 hours ago
steven chessin replied to Mike Elliott's discussion Have You Become Too Cynical to Be a Good Car Salesman?
"Mike - Very cool advice and very well put - but - I know many in this burned-out mind set and they need more than a football coach pep-talk to get back in the game. They need something substantive to feel motivated. A way to return to their…"
18 hours ago
steven chessin commented on Patrick Kelly's blog post Why Customers Leave Without Buying A Car And What To Do About It
""The 3Ms - Man - Money - Machine" You have done a very nice job of putting some meat on that bone, There is a 4th "M". That would be MOMENT. Some need more time. But there is one more  far more important. The 5th…"
18 hours ago
Jonathan Morales posted blog posts
21 hours ago
Angel Cruz commented on Ed Louis's blog post What you need to know about Geo Fencing
"Twitter anounced development for this tech in late 2013, but so far has not anounced a launch for Geo Fencing yet. http://adage.com/article/digital/twitter-developing-geo-targeted-ads-retailers/242725/ ;"
22 hours ago
steven chessin commented on Amy Scott's blog post Brand and Dealer Loyalty – a Fine Balance?
"Amy My dad was a doctor who bought a top-of-the-line car every year with a personal check. He was not brand or dealer loyal ... but was SALESMAN loyal !  From 1956-1963 he bought the "letter cars" from Chrysler. In…"
22 hours ago
Patrick Kelly posted a blog post

Why Customers Leave Without Buying A Car And What To Do About It

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a car? According…See More
23 hours ago
Rob Gehring's blog post was featured

You are cutting your gross profit margins...Why?

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy? Click the link below to stop cutting your gross profit margins right now!   …See More
yesterday
IC. Collins's discussion was featured

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…See More
yesterday
Dave Anderson's video was featured

Dave Anderson’s 25 Business Facts of Life: Facts of Life 3 and 4

Excerpted from Dave Anderson’s best-selling book, If You Don’t Make Waves You’ll Drown, Dave personally presents each of the twenty-five Business Facts of Li...
yesterday
Jeff Cowan's video was featured

Sales Tip #7 Solve Their Primary Concerns and Theyll Buy Anything

04:52
Tip #7 in our series presents more great tips to help you help your customers. These tips are taken directly from Jeff's live 2-day workshop entitled "The 6-Step Road to Service Department Success" for Higher Sales, Customer Retention and Survey…
yesterday
Subi Ghosh's blog post was featured

Our Connections are a Reflection of How to Market a Dealership

Those in the automotive industry tend to live in a professional bubble. We love what we do for different reasons, but for many (such as me), it's a matter of working in an industry that is completely different and more challenging than others, particularly when it comes to digital marketing.This is a competitive world. The…See More
yesterday

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TOP Featured Blogs

You are cutting your gross profit margins...Why?

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

 

Click the link below to stop cutting your gross profit margins right now!


 

 …

Brand and Dealer Loyalty – a Fine Balance?

Think about the last time you visited a business such as McDonald’s, Target, or a 7-11.  Now, think about the store itself – did you select the store because of convenience, or because you were dedicated to a specific location?  Sometimes the answer is both, but more often…

The Best Advertising Analysis Tools Focus on Traffic, Leads, and Sales

It's very easy to get caught up in the big picture.

We're always told to look at the big picture. It's usually more easily accessible, particularly for car dealer personnel who have a thousand things they must get done every month.…

What you need to know about Geo Fencing

By now we have all heard the term Geo-Fencing and have possibly benefitted in some way from this technology.  At a mall, you may have received a coupon via push notification on your smartphone when you walked by your favorite store.  Or imagine, driving past a popular local establishment and receiving a notification about a special event for that day.  

Geo-fencing is a location-based service that allows businesses to send messages to…

Proactive PR & the NFL?

While I love to be active myself, I certainly could not call myself a big fan of watching and keeping up with sports. It seems, however, that you cannot turn on a television, read a newspaper or use any social media recently without hearing about continuous misdeeds and wrongdoings of NFL players. I’m sure that…

Blog Posts

Going Beyond All-You-Can-Eat In Loyalty

Posted by Mike Gorun on October 24, 2014 at 9:09am 0 Comments

When consumers think of loyalty programs, they typically think of racking up miles, or frequenting a business in exchange for rewards, perks or freebies. No matter what business you patronize, there is a good chance that it is offering some sort of loyalty incentive. In fact, many argue that loyalty programs are so…

Continue

How Timing Can Affect These 3 Elements on Your Dealership Website

Posted by Lisandra Ramos on October 24, 2014 at 8:58am 0 Comments

“You don't have to swing hard to hit a home run. If you got the timing, it'll go.” - Yogi Berra

Three American League MVP awards, 10 championships, and 15 All-Star Games -- Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or two about the importance of timing.

It got me thinking about today’s post and how lead…

Continue

Win Nissan Maintenance For Life in Connecticut!

Posted by Jonathan Morales on October 23, 2014 at 3:22pm 0 Comments

Do You Own a Nissan? This Your Chance to Get Free Maintenance for Life! 

Alfano Nissan is taking part in the 2014 Nissan Car Care Event which promotes individuals to share car care tips through Twitter with the hashtag…

Continue

Why Customers Leave Without Buying A Car And What To Do About It

Posted by Patrick Kelly on October 23, 2014 at 2:24pm 1 Comment

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…

Continue

You are cutting your gross profit margins...Why?

Posted by Rob Gehring on October 23, 2014 at 9:30am 0 Comments

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

 

Click the link below to stop cutting your gross profit margins right now!



 

 …

Continue

Brand and Dealer Loyalty – a Fine Balance?

Posted by Amy Scott on October 23, 2014 at 9:16am 1 Comment

Think about the last time you visited a business such as McDonald’s, Target, or a 7-11.  Now, think about the store itself – did you select the store because of convenience, or because you were dedicated to a specific location?  Sometimes the answer is both, but more often…

Continue

There’s Always Time to Do It Right!

Posted by Richard Holland on October 23, 2014 at 8:58am 0 Comments

You don’t have to live in a bustling city to see that people are in a hurry. Compared to even ten years ago, it seems that everyone is in a rush to get something done fast and with as little inconvenience as possible. The reality is - people have less time, which means they demand more of businesses, including your…

Continue

The Best Advertising Analysis Tools Focus on Traffic, Leads, and Sales

Posted by Peter Martin on October 23, 2014 at 3:28am 0 Comments

It's very easy to get caught up in the big picture.

We're always told to look at the big picture. It's usually more easily accessible, particularly for car dealer personnel who have a thousand things they must get done every month.…

Continue

TOP Featured Discussions

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDS


One piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Imagine…

The 2 Phrases That Bosses Hate

BY GEOFFREY JAMES @SALES_SOURCE


A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.



Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:


1. "That's not how we did it at my old job."

2. "So-and-so isn't doing his work."

3. "How'd I do? How'd I do? How'd I do?"

4. "This…

10 Phrases Navy SEALs Don't Say

By: JEFF BOSS


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.


In a SEAL Team room, for…

7 Killer Quotes from Shark Tank's Barbara Corcoran

BY JOHN BOITNOTT @JBOITNOTT


The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
to listen.

As the only female shark on "Shark Tank," Barbara…

Why You Should Stop Being a Boss and Be a Leader

BY LOLLY DASKAL @LOLLYDASKAL


The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.


Shared: From your…

Forum

The 2 Phrases That Bosses Hate

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Elizabeth Ayala on Tuesday. 2 Replies

BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue

1 Simple Behavioral Trick to Gain Confidence and Power

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…Continue

10 Phrases Navy SEALs Don't Say

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Squire Pettis on Sunday. 1 Reply

By: JEFF BOSS Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace. In a SEAL Team room, for instance, there are (legal) mementos collected from…Continue

Have You Become Too Cynical to Be a Good Car Salesman?

Started by Mike Elliott in Sales Forum. Last reply by steven chessin 18 hours ago. 1 Reply

Every now and then for no apparent reason I see a good car salesman go from being a top producer to becoming an average car salesperson. They are no longer at the top of their game, their commissions are slipping, their bonuses are few and their overall attitude is rotten. The retail car business has a way wearing down some people that cause them to become cynical, burnt out, negative and less productive. This…Continue

Tags: dealership, management, automotive, burnout, sales

How to Boost Your Mental Toughness: Tips From a Spy

Started by IC. Collins in dealerELITE Professional Experience 16 hours ago. 0 Replies

BY JILL KRASNY @JILLKRASNYThink your job is tough? Try convincing a Soviet agent to spy for the U.S. For that, you need a large dose of grit. Here's how to get it.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWhen the odds are long and the stakes are…Continue

6 Reasons Introverts Make Great Managers

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS If you were asked who would make a better manager, an introvert or an extrovert, you might be inclined to choose the extrovert. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant They're thought of as outgoing so they would be more comfortable leading others, more open and social so they would dominate at networking, and having a thicker skin which means an advantage in negotiating, right? That might be true…Continue

5 Justifiable Ways Great Leaders Are Ruthless in Business

Started by IC. Collins in General Forum for dealerELITE Members 1 hour ago. 0 Replies

BY KEVIN DAUM @KEVINJDAUMWant to get to the top? You can't be nice all the time. Here are 5 ways you need to be tough. See if you can be ruthless when needed.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIt's often said that even the most respected leaders are considered…Continue

Is it Illegal to Ask about Criminal History on Job Applications?

Started by Mike Elliott in Dealer Forum yesterday. 0 Replies

In past years it was common for potential employers to ask about criminal history on applications. However, in recent years this standard has begun to evolve. Since 2011, eleven states have imposed a law against inquiring into criminal history in this first round of hiring. Many similar bills are pending as this movement gains momentum.Companies often have legitimate reasons for inquiring after criminal history, such as filtering out individuals who may be at a risk for security or who have…Continue

Tags: law, labor, management, dealership

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Fiat-Chrysler shows its SEMA lineup

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Dodge Challenger T/A Concept SEMA

Fiat Chrysler Automobiles already previewed its 2014 SEMA show lineup with some slick renders. Now, the automaker has finally showed us the actual cars, and among the group there are definitely some that stand out more than others.

Dodge is really showing off its muscle at this year's show with four concepts that all pump up the power of the brand's models. Perhaps most interesting among them is the Challenger T/A Concept (pictured above) in striking Sublime Green and matte black. It's meant to resemble the classic Trans Am racer from the '70s. Under the hood is a 6.4-liter V8, and to fit the vintage style there's a pistol-grip gearshift inside.

The Charger R/T also gets some attention with the Mopar concept that shows off what FCA's aftermarket performance arm can do. Mods include an updated body kit, cold-air intake for the 5.7-liter V8 and a coil-over suspension kit. Beyond that, the Dart R/T Concept looks a lot meaner with a black hood with duct work that leads straight to the air intake. The rest of the compact sedan is dolled up in O-So-Orange paint and is fitted with upgrades to improve handling like a coil-over suspension and big brake kit from the Mopar catalog.

Dodge Viper ACR Concept The last Dodge is the track-focused Viper ACR Concept with a radical body kit that the company claims is wind tunnel-tested to produce more downforce. It also packs 15.4-inch carbon ceramic brakes with six-piston calipers. The interior is mostly stripped out to save weight, with some parts replaced with carbon fiber pieces.

Jeep also has five concepts on display, but three of them are from this year's Easter Jeep Safari. The Renegade Riptide and Frostbite are two new takes of the upcoming compact crossover with a focus on surfing and skiing, respectively. If that doesn't to it for you, the Wrangler MOJO, Maximum Performance and Cherokee Dakar are all going to be on display, as well.

Not to be outdone, the rest of the company's other brands have their own concepts, too. Highlights include the Ram 2500 Outdoorsman with a tent in the back for sleeping, and the Fiat 500 Abarth Scorpion with an interesting, two-tone red and white paint job, a cat-back exhaust and leather interior. Unfortunately, the worst of the lot might also be from Fiat with the 500L Custom in dark red and black. It also has an upgraded exhaust and interior, but the look is just a bit underwhelming. (Hard to make that thing look pretty, are we right?)

You can check out all of the concepts in the gallery, and scroll down to read the press release about everything FCA is showing at SEMA.

Continue reading Fiat-Chrysler shows its SEMA lineup

Fiat-Chrysler shows its SEMA lineup originally appeared on Autoblog on Fri, 24 Oct 2014 13:29:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

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Automotive News - Dealers

Ford's Q3 pretax profit falls 54%; Europe loss widens

Ford's third-quarter pretax operating profit fell 54 percent, hurt by lower sales volume and higher warranty costs. Ford was profitable in North America and Asia Pacific, but lost money in Europe, South America and Middle East and Africa.

Ford's Q3 pretax operating profit falls 54% to $1.18 billion

Ford's third-quarter pretax operating profit tumbled 54 percent from a year earlier to $1.18 billion, hurt by lower sales volume and higher warranty costs. Net income was $835 million, down 34 percent, Ford said in a statement today.

Opel on track to achieve turnaround, GM says

Opel/Vauxhall is on track to achieve a turnaround despite headwinds from Russia and a wider third-quarter loss, parent GM says. New models such as the Corsa will give the division a boost in the months ahead.

UK car production set for record in 2014 despite September dip

UK car production is still on track to reach its highest level in six years despite lower output in September. New Jaguar, Mini and Honda models will help boost production.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

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Piscataway, NJ, United States

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Agoura Hills, CA, United States

5. Patrick Kelly

Houston, TX, United States

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Wards Auto Dealer News Feed

Cars Growing Increasingly Intelligent

SAE 2014 Convergence
With NFC, “we can now add things like unpairing, which is something that we really, really want to promote people to do, especially if you’re driving rental cars and so on,” says Ford's Jim Buczkowski. “You don’t want to leave any of your identity in the vehicle. Often today, we’re so quick to get out of the vehicle, we don’t do that.”

read more

Technology Roundup

BorgWarner turbocharger helps new Volvo fight above weight; cloudy forecast for Visteon HMI technology; Harman system gives NVH silent treatment.

read more

Ford’s Fields Bullish on F-150 Launch, Tesla Model S Competitor

“We have driven the Model S,” the chief executive says. “We’ve torn it down, we’ve put it back together (and) we drove it again. (We’re) very familiar with that product.”

read more

Automotive News - Breaking News

Ford snubs bid to divert Mexican spending, Canada union says

Ford Motor Co. has rejected a proposal to invest in engine plants in Windsor, Ontario, and decided to put the money in Mexico as the automaker originally planned, the head of Canada's main auto workers' union said.

NHTSA to brief House committee on Takata airbag recalls

The National Highway Traffic Safety Administration will brief members of the House Energy and Commerce Committee next week on the agency's investigation and recalls of Takata airbags.

Asbury names former Group 1, RML exec David Hult COO

Former Group 1 and RML Automotive executive David Hult will become the next COO of Asbury Automotive Group Inc. as the public retailer expands a used-car store initiative and looks to grow through acquisitions.

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