message from the founders

DealerELITE was created to help automotive professionals connect to the best and the brightest within our industry while sharing best practices.  We're happy to have you here!

Latest Activity

Paul Potratz posted a blog post

Have You Been Satisfied Lately?

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.See More
41 minutes ago
Hannah Philpott posted a status
"Thanks to CarLister the first 50 dealers & managers to fill out the form at http://goo.gl/2T1tOc will get info on free airfare #INSIGHT15"
2 hours ago
Mike Elliott posted a discussion

Breakthrough: Use Millennial Marketing to Reach Boomers

How can you use the same tactics to reach both Millennial consumers and Baby Boomers?Anyone who reads my columns frequently, or sees me speak at conferences, knows that I am a huge fan of "generational marketing." At my last keynote on this subject I suggested that if you are looking to create a killer marketing strategy, start by gathering one person from every generation in a room, gave them all an iPhone, and ask them how/why they would use it. Within 15 minutes you would understand how…See More
2 hours ago
Virgil Stanphill posted blog posts
4 hours ago
Mark Dubis posted blog posts
5 hours ago
Lisandra Ramos posted a blog post

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not equal.In fact, a bad managed chat service can be…See More
6 hours ago
Kristopher Hampton commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"CSE/CSI    This is a whole other subject that I will write about soon.  It is a shame that Dealerships are getting busted for false surveys.  Brian -   Changing the radio stations to the driver's liking is brilliant.…"
6 hours ago
Cory Mosley commented on Cory Mosley's video
Thumbnail

Email Foot In Mouth - Work On Yourself Wednesday

"Great feedback guys! Thanks for the share! "
23 hours ago
Keith Shetterly posted a blog post

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can haunt a…See More
23 hours ago
Martin Tee posted a blog post

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015 How do you improve your results in 2015? With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success. In a main shopping strip in the area I live, I noticed over Christmas period a lot of “for…See More
yesterday
Richard Holland posted a blog post

How Customer Training Leads To Retention

With almost everything consumers purchase, there’s an owner’s manual or set of instructions for them to use.  For decades, car manufacturers have included an owner’s manual with new vehicles. Sadly, it is no secret that this tidy three hundred-page booklet is one of the least read publications produced in mass quantity.  Some car…See More
yesterday
Scott Morrison updated their profile
yesterday
I.C. Collins posted discussions
yesterday
Brian Bennington commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"Well done, "Frenchy".  As you expected, there are a lot of similarities in your "Active" service delivery and a sales delivery.  Taking them a point at a time, the CSI/CSE surveys generated by manufactures are an…"
yesterday
steven chessin replied to Martin Tee's discussion Prospecting
"Well  -  old-school prospecting is long gone - but there are far better ways today with excellent software programs available to handle repeats and referrals  --- and of course the need for excellent operators of these programs. "
yesterday
Kristopher Hampton commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"WIthout the Internet would be a walk in the park!:) Sarcasm...  People would have to actually go places to create their own perceptions instead of searching reviews online that unfortunately, for the most part, are bad reviews by a very small…"
yesterday
Larry Tyler updated their profile
yesterday
David Lewis's blog post was featured

What Makes a Person a Leader

What Makes a Person a Leader  Often we tend to think that people are born Leaders and destined to rise to the top because of their personality or genetic makeup.  Over the past thirty years our experience has proven that quality Car Sales Training and Dealership Training Courses can raise anyone’s potential to become a Leader in this business. Certainly there are personalities that are more prone to produce Leadership in someone, but in most cases Leaders are developed through disciplined use…See More
yesterday
DealerELITE commented on Marsh Buice's video
Thumbnail

Be Dyslexic When Setting Goals

"Marsh thank you for sharing  "
yesterday
Profile IconTommie Jones and Tristan Palmer joined DealerELITE.net
yesterday

Photos

Loading…
  • Add Photos
  • View All

DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!

TOP 5 Videos This Week

2. Be Dyslexic When Setting Goals

Added by Marsh Buice on January 2, 2015

TOP 5 Photos This Week

1. image

Added by Timothy Marvel on February 25, 2015

 

Top Content of the WEEK 

Please Support dealerELITE Sponsors

dealerELITE Featured Photos

Motivational | Educational | Inspirational

TOP Featured Blogs

What Makes a Person a Leader

What Makes a Person a Leader

  

Often we tend to think that people are born Leaders and destined to rise to the top because of their personality or genetic makeup.  Over the past thirty years our experience has proven that quality Car Sales Training and Dealership Training Courses can raise anyone’s potential to…

Why Your Customers "Don't Get It!"

You are fully convinced that you can help your customer! There is absolutely no doubt that your customer will benefit tremendously from your product or service. Yet...your customer just doesn't seem to get it. Your customer wants time to think about it...your customer is not ready to move…

Easy Steps To Increase Sales With Social Media

Knowing the difference between social media and social media advertising will save you thousands and help you sell more cars. On this week’s Think Tank Tuesday, I explain what you need to know about developing an effective and comprehensive social media marketing strategy that will optimize your ROI and stop wasting money.…

It's Showtime!!!

In the world of performance endeavors, when the opening horn sounds, or the preverbal curtain goes up...It's Showtime.  Time to focus on the job at hand....helping a customer to be a customer in your dealership.  Whether they are buying a vehicle, getting their vehicle serviced, or stopping in for any reason...they deserve the very best…

Marketing Trends Illustrate the Importance of Video

If you still aren’t sold on the importance of video marketing, it only takes a brief glimpse into recent news to illustrate just how important video is in marketing. There are many news stories relating to acquisitions, statistics and trends, which highlight the increasing importance – and value – that platforms of all…

Blog Posts

Have You Been Satisfied Lately?

Posted by Paul Potratz on February 27, 2015 at 4:07pm 0 Comments

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.

Does Your Sales Force Need Motivation?

Posted by Virgil Stanphill on February 27, 2015 at 11:42am 0 Comments

Looking for LONG-TERM motivation for your sales team? You'll find it here! Click For Motivation…

Continue

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

Posted by Lisandra Ramos on February 27, 2015 at 10:45am 0 Comments

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not…

Continue

Insight 15 in Orlando- Don't Miss this Event

Posted by Mark Dubis on February 27, 2015 at 10:30am 0 Comments

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers

In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer…

Continue

The Accountability Culture

Posted by Keith Shetterly on February 26, 2015 at 4:49pm 0 Comments

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…

Continue

Scott Stratten Video Interview

Posted by Mark Dubis on February 26, 2015 at 11:00am 0 Comments

Scott Stratten, author of UnMarketing, UnSelling and other books. He shares some great insights that might be valuable to automotive digital marketers. Here is an interview from last fall's Content Marketing World event in Cleveland.   You can view his video here at Carfolks.net…

Continue

TOP Featured Discussions

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.

Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.…

Branding is NOT advertising – it is production.

Branding is NOT advertising , It is production.

Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company.

 

Creating a unique brand identity is an important facet of any business.…

The 7 Avoidable Sins of Weak Leaders

BY : Geoffrey James


Weak leaders always take the easy way out. Strong leaders cultivate virtues that create long-term success.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant

Earlier this week, I posted The Ten Commandments of Leadership, so today I'll describe the flip side of the equation: the seven failure-producing, deadly sins that leaders too often commit. Here they are, with…

The 10 Commandments of Leadership

BY : Geoffrey James


Becoming a great leader comes down to remembering and following these 10 simple rules.


SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


A group of archeologists digging through ancient corporate archives…

12 Things That Successful Leaders Never Tolerate

By : Lolly Daskal


Tolerance is a virtue--most of the time. But some things should never be tolerated. To build a successful career and life, make sure as a leader these are never on your list.


Shared: From your friends *@ TechAutoCareers.com®* the online resource for the  Automotive Sales…

Forum

14 Secrets of Really Persuasive People

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Brian Bennington on Wednesday. 2 Replies

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.Here are the 15 tricks of the trade that exceptionally persuasive people use to their advantage.They Know their…Continue

Tags: Persuasion, sales, management, dealership

If a Customer Won’t Respond, Try This

Started by I.C. Collins in dealerELITE Professional Experience on Monday. 0 Replies

BY : Geoffrey JamesIf a potential customer didn't read or reply to your first sales email, these gentle reminders can focus their attention back towards what you're selling.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIn a previous post I explained how to…Continue

5 Surprising Research-Backed Ways to Increase Your Self-Confidence

Started by I.C. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY : Jayson DemersSelf confidence plays a major role in our lives, impacting not just business success, but also success in one's personal life. Here are five unusual, research-backed ways to increase your self confidence.Shared: From your friends TechAutoCareers.com® the online resource for the…Continue

9 Ways to Make a Great First Impression

Started by I.C. Collins in dealerELITE Professional Experience Feb 21. 0 Replies

BY : Peter EconomyYou only have one chance to make a first impression. Make sure it's a great one.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantResearchers have found that a first impression is made within the first seven seconds after you meet someone new. When you…Continue

7 ways to get through to just about anyone.

Started by I.C. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY : Gwen MoranDo you ever feel like no one is listening? Here's ahow to get your audience to sit up, pay attention, and hear what you have to say.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantListening is often touted as one of the most important…Continue

Find Your Voice And Lead Everywhere You Go

Started by I.C. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY : Lolly DaskalFinding your voice is learning to lead wherever you want to add value.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantSo many people are really good at what they do, but they find it hard to speak up. Some find it challenging to express themselves--not…Continue

Does Money Motivate Your Team?

Started by I.C. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY : Maria GambDuring my days within corporate America I was mentored by a man I truly respected, Bill. He was a strong, ethical, inspirational and compassionate leader. Every year at bonus time, he’d close his door for hours upon hours. I just figured he was busy with one project or another, but I later found out what he…Continue

3 Things To Get Yourself Out Of A Selling Rut

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

BY: Dave Benson 3 Things To Get Yourself Out Of A Selling RutAs you know, I’m a Sales Coach and therefore i’m here for to be your coach in the corner and advise you what to do when times get tough! Last week I had a young guy from one of the dealerships I work with send me an email saying this..  “Hi Dave, My name is Andy and I was just sending this email to see what the best thing would be for me to get out of a rut where I’m having a lot of trouble getting a deal. Do you have any advice?” …Continue

Tags: Sales Training

AutoBlog News Feed

Senate votes to offer incentive to auto safety whistleblowers

Filed under: , , ,

The Senate Commerce, Science and Transportation Committee gave its full support to a bill that would encourage whistleblowers in the auto industry. Under the legislation someone that speaks out could get 30 percent of any federal fines against automakers for safety lapses.

Continue reading Senate votes to offer incentive to auto safety whistleblowers

Senate votes to offer incentive to auto safety whistleblowers originally appeared on Autoblog on Fri, 27 Feb 2015 15:44:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

Insight15

TOP 5 Contributing Members This Week

1. Mike Elliott

Washington, DC, United States

2. Kristopher Hampton

Destin, FL, United States

3. Martin Tee

Sydney, Australia

4. I.C. Collins

Midland, TX, United States

5. Dave Anderson

Agoura Hills, CA, United States

Training Solutions

Advertising Partner

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

Dave's Corner

Automotive News - Dealers

Chevy Trax 'Hidden Gems' campaign leverages social media

Chevrolet is getting creative with its social media approach, using it to introduce a new vehicle. The 2015 Chevrolet Trax will be introduced in a social media campaign dubbed 'Hidden Gems.'

Snowed under New England dealers miss strong Feb. sales

As Massachusetts recovers from 100 inches of snow in recent weeks, many dealers there are reporting weaker-than-expected February sales, operational losses and lack of space because of massive snow piles.

VW Group reports record profit on Audi, Porsche gains

VW Group said its operating profit rose 8.8 percent to a record 12.7 billion euros ($14.25 billion) last year on double-digit gains in sales of luxury Audi and Porsche models. The company said its sales revenue rose 2.8 percent to a new high of 202.

Toyota, Mazda bet against each other in quest for 94 mpg

Japan's largest auto manufacturer and one of its smallest are betting against each other on divergent paths to the same goal -- an incredible fuel economy rate pushing 94 mpg.

Recent National Job Listings

1. Mike Elliott

Washington, DC, United States

2. Kristopher Hampton

Destin, FL, United States

3. Martin Tee

Sydney, Australia

4. I.C. Collins

Midland, TX, United States

5. Dave Anderson

Agoura Hills, CA, United States

Badge

Loading…

Wards Auto Dealer News Feed

U.K. Vehicle Production by Manufacturer by Month, 2014

United Kingdom vehicle production by vehicle type and manufacturer by month for 2014.

read more

U.K. Vehicle Production by Manufacturer by Month, 2013

United Kingdom vehicle production by vehicle type and manufacturer by month for 2013.

read more

U.K. Vehicle Production by Manufacturer, 2010-2014

United Kingdom vehicle production by vehicle type and manufacturer for 2010-2014.

read more

Automotive News - Breaking News

Chevy Trax 'Hidden Gems' campaign leverages social media

Chevrolet is getting creative with its social media approach, using it to introduce a new vehicle. The 2015 Chevrolet Trax will be introduced in a social media campaign dubbed 'Hidden Gems.'

Auto safety advocate's work on airbags goes back to 1996

David Kelly, the former acting chief of the National Highway Traffic Safety Administration, was hired this week to oversee the 10-automaker consortium searching for the root cause behind Takata airbag explosions.

Snowed under New England dealers miss strong Feb. sales

As Massachusetts recovers from 100 inches of snow in recent weeks, many dealers there are reporting weaker-than-expected February sales, operational losses and lack of space because of massive snow piles.

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service