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Philip Zelinger posted a blog post
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Mathew Koenig posted a video

Mats Mobile Motivation - Stop the Shop with a Video

If you'd like to stop the shop for just enough time to call those customers right after they submit a lead then you're going to love this QuickTip. Check it ...
1 hour ago
Mathew Koenig and Joe Clementi are now friends
1 hour ago
Joe Clementi joined Todd Des Marais's group
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Book of the week club

In the year 2012 I have made the goal to read more. My goal is to push myself to expand my knowledge through books. I plan to devour a book a week and then review what I have learned here in this group.  I plan to read a mix of Motivational, Biographies, and How to .I would like to invite all to join me read a book, post a review.See More
2 hours ago
Craig Lockerd replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"Saw this for the first time a few years ago at the Church I attend....love it!"
2 hours ago
Rebecca Ward posted videos
2 hours ago
Joelle Felice Paige replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"I love this! Sharing it with everyone I know! Have a blessed and wonderful Easter everyone!"
4 hours ago
Sally Whitesell replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"Beautiful tribute to our Lord Craig!"
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Timothy Marvel posted a status
"How many of the elements of a good sales process have been mastered by your staff? Name a few..."
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Craig Lockerd added a discussion to the group Christian Auto Industry Professionals
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Jennifer Payne posted a blog post

J&L Marketing at the Innovative Dealer Summit

Last week, I had the privilege of attending the 5thannual Innovative Dealer Summit. I’m always happy to assist in educating dealers and being a part of events that encourage it. I had never attended this event and looked forward to participating in the only event of this size organized by a state auto dealers association. The event itself was held in a super-cool venue – Sports Authority Field at Mile High. Being an avid sports enthusiast and athlete myself, this was an especially fun treat for…See More
5 hours ago
Joseph Cala posted a video

Mid-Week Motivation with Joe Cala - 'If You Can Dream It, You Can Do It' - Automotive Sales

http://www.dealersynergy.com/ 856-546-2440 Mid-Week Motivation with Joe Cala - 'If You Can Dream It, You Can Do It' - Automotive Sales - Car Sales
13 hours ago
Joseph Cala posted a blog post
13 hours ago
David Lytle joined Craig Lockerd's group
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Where oh where can the salespeople be ,oh where oh where could they be?

Where are they,how can you attract ones that are committed, that will stick,that can be developed,trainable, passionate.Salespeople that can and will help your business grow.Let's discuss plans,the tail not wagging the dog.What resourses can we use?
16 hours ago
Richard luciano and Mike Elliott are now friends
20 hours ago
Dave Anderson's video was featured

Dave Anderson and Zig Ziglar Interview

Dave Anderson's final visit and interview with author an motivational icon Zig Ziglar in 2010. One of the last public appearances by Zig Ziglar. This piece is unedited and includes outtakes.
20 hours ago
Profile IconDave Anderson and Julie Shipp were featured
20 hours ago
Alan Ram's video was featured

Auto Dealer Live - Tracy Myers, Alan Ram & Jeff Cowan

Auto Dealer Live is a radio show brought to you each week by host David Villa. Auto Dealer Live has the goal to bring a valuable source of information and be...
20 hours ago
Jason Turner's blog post was featured

Top 5 Best Practices when posting to eBay classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:1.)  New eBay accounts require some “Seasoning” similar to the historical craigslist landscape. a.)  It’s best to start…See More
20 hours ago
Bridget Everett is now friends with Tracy Hall, Alan Ram and Russell Grant
21 hours ago

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Motivate | Educate | Inspire

David Lewis Presents his weekly Sales Meeting: Why the Average Salesperson Sells 10-12 Cars per Month Part 7: Leaving the Customer Alone at Negotiations

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Motivational | Educational | Inspirational

TOP Featured Blogs

OSHA Issues Guidance on Temporary Worker Injury Documentation

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Want the REAL Reasons Women Buy from their Salesperson?

Welcome to Women Wednesdays!

Dealers who “get it” know that the key distinction in optimizing sales to women is having exceptional sales advisors who offer exceptional service. But what does that really look like? 
Women tell us directly through our car dealer review platform what works for them when interacting with a sales agent.  Below are their top 5 reasons for buying a car from…

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Reviews Show Consistent, Extraordinary Experiences by Women 

Congratulations to Kelly Ford! Here is the press release that was sent out. Wanted to showcase this on dealerElite!

Last year, women purchased an estimated 27.5 million vehicles – an impressive 75,000 units a day at new and used car…

Top 5 Best Practices when posting to eBay classifieds

Top 5 Best Practices on eBay Classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:

1.)  New eBay accounts require some “Seasoning” similar to the historical…

Blog Posts

J&L Marketing at the Innovative Dealer Summit

Posted by Jennifer Payne on April 18, 2014 at 8:20am 0 Comments

Last week, I had the privilege of attending the 5thannual Innovative Dealer Summit. I’m always happy to assist in educating dealers and being a part of events that encourage it. I had never attended this event and looked forward to participating in the only event of this size organized by a state auto dealers association. The event itself was held in a super-cool venue – Sports Authority Field at Mile High. Being an avid sports…

Continue

Dealer Service & Loyalty Boost Highlights Importance of Customer Experience

Posted by Richard Holland on April 17, 2014 at 9:34am 0 Comments

The recently released J.D. Power 2014 U.S. Customer Service Index Study produced some interesting, and very promising, results. The report concluded that customer satisfaction with dealer…

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Do you know everything?

Posted by Timothy Marvel on April 17, 2014 at 7:01am 0 Comments

I don't know about you but I get excited knowing that there is a lot of things that I don't know and I get the chance to learn today!

Have…

Continue

OSHA Issues Guidance on Temporary Worker Injury Documentation

Posted by Rebecca Ward on April 17, 2014 at 6:00am 0 Comments

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Continue

How to Convert Social Media Fans to Customers

Posted by Rebecca Ward on April 16, 2014 at 6:00pm 0 Comments

You spend a lot of time updating and managing your social media sites, hoping to increase your fan base and engage past and future clients. But do you know how to convert those social friends into shoppers?  Make sure that you are doing all of the right things to convert your social media following into customers by adopting the following practices:

¨  Combine the right message with the right platform.

You can post messages on your social sites all day long, but if you’re…

Continue

How Will Mobile Tech Partnerships Shift The Automotive Market?

Posted by Josh Knutson on April 16, 2014 at 3:54pm 0 Comments

Connected Car and the Dealership:

The era of connected cars is officially well underway. Automotive and technology giants recently announced substantial partnerships that will pave the future of cars and technology.…

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TOP Featured Discussions

Text Messaging Campaign....

Question to the car Gods....

I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a…

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

We can take this in many directions, but they are:

Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen the Saw

We need to work on all of…

The New Salespeople Schedule

Someone asked me about adding a third team at a dealership on Facebook and this is my revised solution:

Do 5! The way I would do it is to have all your sales people work 3 straight days the whole day, then have 2 straight off. Have 5 rotations, but have team dealership instead! If you have a busy day, someone can take another day off, then come in on the busy day with prior permission. This is not just a Gen Y trend, but nurses do similar things at times. This way your workers can be…

New Employee Training

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to…

Forum

Text Messaging Campaign....

Started by Frank Renaldi in OTHER - Does Not Fit Any Predefined Category. Last reply by Shawn Ryder on Wednesday. 2 Replies

Question to the car Gods....I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a month.  Any advice…Continue

Tags: newsales, textcampaigns, SalesReps

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

Started by Matt Page in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.We can take this in many directions, but they are:Be ProactiveBegin with the End in MindPut First Things FirstThink Win-WinSeek First to Understand, Then to be UnderstoodSynergizeSharpen the SawWe need to work on all of these, but which three do we need the most help with?There are many directions we can take this, but realize how can we apply them to our lives, then our industry.Continue

New Employee Training

Started by Brian Hy in Sales Forum. Last reply by Timothy Marvel on Sunday. 2 Replies

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to share,…Continue

Tags: vehicle, Chevrolet, Used, vehicel, Sales

Compliance Companies

Started by Greg Epps in Legislation, Regulations, Compliance and Legal Issues on Tuesday. 0 Replies

Does anyone have suggestions for compliance companies? Looking for front end F&i compliance as well as back end OSHA, EPA, etc. I have looked at KPA and Automotive Compliance Consultants. Just wondering if anyone has other suggestions. These 2 companies offer packaged solutions for both areas. Not sure if I am better to go with a packaged solution or if I am better to go with a front end compliance company and another for back end safety and environmental.

Lexmark Printer vendors

Started by Jason Mitchell in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

If you are a Reynolds DMS dealer, then you probably use Lexmark printers.  When they mess up or go out, please do yourself a favor and stay away from www.theprinterdepo.com.  They have the worst customer service of any printer company we have ever seen.  Their RMA process is a complete joke, and the customer service reps could care less if the customer is happy or not.  Just a warning.ThanksJasonContinue

Tags: vendors, Printer, Reynolds, Lexmark

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom Gorham Feb 14. 78 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.  Keep responses down to two brief sentences.  Mark Continue

Tags: for, auto, retailing, environments, work

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17, 2013. 76 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

AutoBlog News Feed

Building a better Pinewood Derby car with science

Filed under: ,

Screencap from a video explaining the science behind building a Pinewood Derby-winning car.

Every corner of human endeavor has its researchers, and that includes activities that we might think are just supposed to be fun for kids, like pinewood derbies. In case you don't know, a pinewood derby where kids build a car out of a block of wood, add some nails for axles and plastic wheels and then race them head-to-head on a length of track with an elevated starting line. It's all about kids having fun with gravity and little chunks of timber.

Except it isn't at all, because dads are involved, and that means that winning pinewood derby cars use the kind of science and technology real car enthusiasts are familiar with: center-of-mass studies, polished axles, lightweight wheels and copious use of graphite.

YouTube regular Mark Rober gives an excellent explanation of what goes into a champion derby run, with science help from Dr. Scott Acton, a physicist with spacecraft and defense component maker Ball Aerospace. But Rober mostly uses children's blocks to lay it all out, and then he wins, which are things we can all understand. You'll find an education in the video below.

Continue reading Building a better Pinewood Derby car with science

Building a better Pinewood Derby car with science originally appeared on Autoblog on Fri, 18 Apr 2014 12:45:00 EST. Please see our terms for use of feeds.

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Automotive News - Dealers

VW plans major World Cup ad push to counter Hyundai

Volkswagen is planning a major World Cup advertising push that will go head-to-head against official automotive sponsor Hyundai.

French automakers are poised to grab market share in China

PSA/Peugeot-Citroen and Renault will soon become forces to be reckoned with in China. PSA is racing to introduce new products while Renault prepares to start local production.

VW plans major World Cup ad push to counter Hyundai

Volkswagen is planning a major World Cup advertising push that will go head-to-head against official automotive sponsor Hyundai.

Renault uses Formula One to win Chinese buyers

Renault is using Formula One to promote its brand in China ahead of the French automaker opening its first car factory in the world's biggest auto market.

Recent National Job Listings

1. Anne Fleming

Pittsburgh, PA, United States

2. Rebecca Ward

Denver, CO, United States

3. Paul Sansone Jr.

Neptune, NJ, United States

4. Joseph Cala

Beachwood, NJ, United States

5. Frank Renaldi

Bethlehem, PA, United States

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Wards Auto Dealer News Feed

North America Production, March 2014

North America production by country, vehicle type, and manufacturer; by manufacturer, model line, and country; by manufacturer and platform; by manufacturer and plant; and by manufacturer and segment group for March 2014.

read more

Autoline Daily

Honda Reveals HR-V; Nissan Drops Drop-Top; Aluminum Cars Help Reduce Pollution

read more

AACA Museum Launches RocketHub Campaign to Fund New Preston Tucker Interactive Exhibit

http://photos.prnewswire.com/prnc/20140417/76305 HERSHEY, Pa., April 18, 2014 /PRNewswire-iReach/ -- The Antique Automobile Club of America Museum (AACA Museum) today announced its RocketHub crowdfunding campaign to help fund construction of the Cammack-Tucker Gallery exhibition, a fun, educational, and inter

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Automotive News - Breaking News

Ford faces renewed U.S. lawsuit over apartheid-era abuses

Ford and IBM will again have to face a federal lawsuit claiming they encouraged race-based human rights abuses decades ago in apartheid-era South Africa, despite a series of recent court decisions limiting the right to pursue such cases.

Continental named in GM recall suit

Plaintiffs' lawyers are seeking to draw Continental Automotive Systems, the maker of airbag systems in recalled General Motors vehicles, into litigation over an ignition-switch defect that has been linked to 13 deaths.

VW plans major World Cup ad push to counter Hyundai

Volkswagen is planning a major World Cup advertising push that will go head-to-head against official automotive sponsor Hyundai.

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