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FREE Webinar: Why Your Dealership’s Next Website MUST be Responsive at http://www.dealeron.com/webinar/events/why-your-dealerships-next-website-must-be-responsive/

April 30, 2014 from 12pm to 1pm
In 2014, more than 50% of all traffic to your dealership’s website is from a mobile device, so a mobile-optimized website is critical for you dealership’s digital presence.Google has officially endorsed Responsive Website Design as the standard for handling mobile and desktop traffic because it’s better for SEO, improves customer experience (and conversion), and makes your site easier for Google to crawl and correctly index.  However, there is a lot of confusion in the automotive space about…See More
7 minutes ago
Brandon Macomber posted a blog post

Why Auto Sales People Need to Understand How Their Dealer' Floor Plans Work

In the auto industry, there are many pieces that make up the whole market -  from manufacturers to dealers to parts suppliers to distribution and transport to the financing of all these operations on many different levels. I come from the banking side of the industry. Specifically, how new car franchises and private dealers "floor plan" both new units from manufacturers or used units from auctions, dealer trades or trade ins.One of the biggest inefficiencies in a dealerships operations is the…See More
10 hours ago
Paul Potratz posted a blog post

May Is Coming, Are You Ready?

With May right around the corner, what is your dealership doing to make sure that you're targeting these 1.5 million potential shoppers? Learn who this audience is and how to target them with innovative strategies across multiple platforms. Get the Hard Facts from Samantha Cunningham at POTRATZ, and learn what your brand should be doing to capture new shoppers.See More
10 hours ago
Joseph Cala's blog post was featured
10 hours ago
Tharon Lambert is now a member of DealerELITE.net
10 hours ago
Michael Salavati updated their profile
11 hours ago
Philip Zelinger posted a blog post
12 hours ago
Mathew Koenig posted a video

Mats Mobile Motivation - Stop the Shop with a Video

If you'd like to stop the shop for just enough time to call those customers right after they submit a lead then you're going to love this QuickTip. Check it ...
13 hours ago
Mathew Koenig and Joe Clementi are now friends
14 hours ago
Joe Clementi joined Todd Des Marais's group
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Book of the week club

In the year 2012 I have made the goal to read more. My goal is to push myself to expand my knowledge through books. I plan to devour a book a week and then review what I have learned here in this group.  I plan to read a mix of Motivational, Biographies, and How to .I would like to invite all to join me read a book, post a review.See More
14 hours ago
Craig Lockerd replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"Saw this for the first time a few years ago at the Church I attend....love it!"
14 hours ago
Rebecca Ward posted videos
14 hours ago
Joelle Felice Paige replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"I love this! Sharing it with everyone I know! Have a blessed and wonderful Easter everyone!"
17 hours ago
Sally Whitesell replied to Craig Lockerd's discussion It was only Friday...they didn't know, Sunday's Comin in the group Christian Auto Industry Professionals
"Beautiful tribute to our Lord Craig!"
17 hours ago
Timothy Marvel posted a status
"How many of the elements of a good sales process have been mastered by your staff? Name a few..."
17 hours ago
Craig Lockerd added a discussion to the group Christian Auto Industry Professionals
17 hours ago
Joseph Cala posted a video

Mid-Week Motivation with Joe Cala - 'If You Can Dream It, You Can Do It' - Automotive Sales

http://www.dealersynergy.com/ 856-546-2440 Mid-Week Motivation with Joe Cala - 'If You Can Dream It, You Can Do It' - Automotive Sales - Car Sales
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Joseph Cala posted a blog post
yesterday
David Lytle joined Craig Lockerd's group
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Where oh where can the salespeople be ,oh where oh where could they be?

Where are they,how can you attract ones that are committed, that will stick,that can be developed,trainable, passionate.Salespeople that can and will help your business grow.Let's discuss plans,the tail not wagging the dog.What resourses can we use?
yesterday
Richard luciano and Mike Elliott are now friends
yesterday

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Motivate | Educate | Inspire

David Lewis Presents his weekly Sales Meeting: Why the Average Salesperson Sells 10-12 Cars per Month Part 7: Leaving the Customer Alone at Negotiations

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Motivational | Educational | Inspirational

TOP Featured Blogs

OSHA Issues Guidance on Temporary Worker Injury Documentation

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Want the REAL Reasons Women Buy from their Salesperson?

Welcome to Women Wednesdays!

Dealers who “get it” know that the key distinction in optimizing sales to women is having exceptional sales advisors who offer exceptional service. But what does that really look like? 
Women tell us directly through our car dealer review platform what works for them when interacting with a sales agent.  Below are their top 5 reasons for buying a car from…

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Reviews Show Consistent, Extraordinary Experiences by Women 

Congratulations to Kelly Ford! Here is the press release that was sent out. Wanted to showcase this on dealerElite!

Last year, women purchased an estimated 27.5 million vehicles – an impressive 75,000 units a day at new and used car…

Blog Posts

Why Auto Sales People Need to Understand How Their Dealer' Floor Plans Work

Posted by Brandon Macomber on April 18, 2014 at 4:06pm 0 Comments

In the auto industry, there are many pieces that make up the whole market -  from manufacturers to dealers to parts suppliers to distribution and transport to the financing of all these operations on many different levels. I come from the banking side of the industry. Specifically, how new car franchises and private dealers "floor plan" both new units from manufacturers or used units from auctions, dealer trades or trade ins.

One of the biggest inefficiencies in a dealerships…

Continue

May Is Coming, Are You Ready?

Posted by Paul Potratz on April 18, 2014 at 3:53pm 0 Comments

With May right around the corner, what is your dealership doing to make sure that you're targeting these 1.5 million potential shoppers? Learn who this audience is and how to target them with innovative strategies across multiple platforms.



Get the Hard Facts from Samantha Cunningham at POTRATZ, and learn what your brand should be doing to capture new…

Continue

J&L Marketing at the Innovative Dealer Summit

Posted by Jennifer Payne on April 18, 2014 at 8:20am 0 Comments

Last week, I had the privilege of attending the 5thannual Innovative Dealer Summit. I’m always happy to assist in educating dealers and being a part of events that encourage it. I had never attended this event and looked forward to participating in the only event of this size organized by a state auto dealers association. The event itself was held in a super-cool venue – Sports Authority Field at Mile High. Being an avid sports…

Continue

Dealer Service & Loyalty Boost Highlights Importance of Customer Experience

Posted by Richard Holland on April 17, 2014 at 9:34am 0 Comments

The recently released J.D. Power 2014 U.S. Customer Service Index Study produced some interesting, and very promising, results. The report concluded that customer satisfaction with dealer…

Continue

Do you know everything?

Posted by Timothy Marvel on April 17, 2014 at 7:01am 0 Comments

I don't know about you but I get excited knowing that there is a lot of things that I don't know and I get the chance to learn today!

Have…

Continue

OSHA Issues Guidance on Temporary Worker Injury Documentation

Posted by Rebecca Ward on April 17, 2014 at 6:00am 0 Comments

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Continue

TOP Featured Discussions

Text Messaging Campaign....

Question to the car Gods....

I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a…

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

We can take this in many directions, but they are:

Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen the Saw

We need to work on all of…

The New Salespeople Schedule

Someone asked me about adding a third team at a dealership on Facebook and this is my revised solution:

Do 5! The way I would do it is to have all your sales people work 3 straight days the whole day, then have 2 straight off. Have 5 rotations, but have team dealership instead! If you have a busy day, someone can take another day off, then come in on the busy day with prior permission. This is not just a Gen Y trend, but nurses do similar things at times. This way your workers can be…

New Employee Training

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to…

Forum

Text Messaging Campaign....

Started by Frank Renaldi in OTHER - Does Not Fit Any Predefined Category. Last reply by Shawn Ryder on Wednesday. 2 Replies

Question to the car Gods....I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a month.  Any advice…Continue

Tags: newsales, textcampaigns, SalesReps

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

Started by Matt Page in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.We can take this in many directions, but they are:Be ProactiveBegin with the End in MindPut First Things FirstThink Win-WinSeek First to Understand, Then to be UnderstoodSynergizeSharpen the SawWe need to work on all of these, but which three do we need the most help with?There are many directions we can take this, but realize how can we apply them to our lives, then our industry.Continue

New Employee Training

Started by Brian Hy in Sales Forum. Last reply by Timothy Marvel on Sunday. 2 Replies

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to share,…Continue

Tags: vehicle, Chevrolet, Used, vehicel, Sales

Compliance Companies

Started by Greg Epps in Legislation, Regulations, Compliance and Legal Issues on Tuesday. 0 Replies

Does anyone have suggestions for compliance companies? Looking for front end F&i compliance as well as back end OSHA, EPA, etc. I have looked at KPA and Automotive Compliance Consultants. Just wondering if anyone has other suggestions. These 2 companies offer packaged solutions for both areas. Not sure if I am better to go with a packaged solution or if I am better to go with a front end compliance company and another for back end safety and environmental.

Lexmark Printer vendors

Started by Jason Mitchell in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

If you are a Reynolds DMS dealer, then you probably use Lexmark printers.  When they mess up or go out, please do yourself a favor and stay away from www.theprinterdepo.com.  They have the worst customer service of any printer company we have ever seen.  Their RMA process is a complete joke, and the customer service reps could care less if the customer is happy or not.  Just a warning.ThanksJasonContinue

Tags: vendors, Printer, Reynolds, Lexmark

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom Gorham Feb 14. 78 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.  Keep responses down to two brief sentences.  Mark Continue

Tags: for, auto, retailing, environments, work

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17, 2013. 76 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

AutoBlog News Feed

Petrolicious finds an oasis of Chevy SS models in the desert

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1972 Chevelle SS

The things we are interested in while young often grow into passions later in life. Take Mark Lundquist for example, whose car collection is highlighted in a new video from Petrolicious. Out of high school in the late 1960s, he worked at a gas station and filled up many of the era's most prized muscle cars. He wanted one but couldn't afford it until years later after his kids went to college. Now, he finally has his dream collection, which includes two classic Chevrolet Super Sports.

First, there is a sleeper '65 Malibu SS with a fuel-injected 502-cubic-inch Chevy big block crate engine, making 502 horsepower and 567 pound-feet for torque hiding under the hood. The car might not scream out about its power at first glance, but it has enough muscle to hit Lundquist in the head with the sun visor whenever he gets on the throttle.

His other SS is a '72 Chevelle. He bought it bone stock with a 402-cubic-inch big block engine. Since the purchase, Lundquist redid the interior and had it painted, but he kept it otherwise as it left the factory. Both cars reside in a special garage full of automotive memorabilia in Joshua Tree, CA. If you're a fan of big 'ole American muscle, then scroll down to check out the video.

Continue reading Petrolicious finds an oasis of Chevy SS models in the desert

Petrolicious finds an oasis of Chevy SS models in the desert originally appeared on Autoblog on Fri, 18 Apr 2014 20:00:00 EST. Please see our terms for use of feeds.

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Dave's Corner

Automotive News - Dealers

AutoNation envisions quick, easy buying at digital store

When AutoNation fully rolls out its so-called digital storefront, the following scenario may not be all that far-fetched.

Ohio man's collection of '36 Fords going to auction

As a young man, Emery Ward Jr. fell in love in 1936 -- with a Ford. He never got over the attraction. In fact, the older he got, the more it intensified.

Audi starts digital agency review

Audi of America has begun a review of its digital agency business, people familiar with the matter told Advertising Age, an affiliate of Automotive News.

U.S. dealers grapple with recall pain -- missing parts, overtime, lost sales

With multimillion-unit recalls by GM and Toyota, and numerous smaller recalls by other automakers, dealerships in the United States are grappling with missing parts, rising overtime costs for technicians, frustrated customers, and lost sales.

Recent National Job Listings

1. Anne Fleming

Pittsburgh, PA, United States

2. Rebecca Ward

Denver, CO, United States

3. Paul Sansone Jr.

Neptune, NJ, United States

4. Frank Renaldi

Bethlehem, PA, United States

5. Garry House

Jupiter, FL, United States

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Wards Auto Dealer News Feed

Fiat Group Automobiles, Chrysler Group International and GAC Group Announce Agreement to Produce Jeep Vehicles in China for Chinese Market

BEIJING, April 18, 2014 /PRNewswire/ -- Fiat Group Automobiles S.p.A., Chrysler Group International LLC and Guangzhou Automobile Group Co., Ltd. (GAC Group) today announced they have reached an agreement to expand the joint venture partnership. According to the agreement, the joint...

North America Production, March 2014

North America production by country, vehicle type, and manufacturer; by manufacturer, model line, and country; by manufacturer and platform; by manufacturer and plant; and by manufacturer and segment group for March 2014.

read more

2014 Ford Transit Connect now available at Ohio Ford dealership

http://photos.prnewswire.com/prnc/20140418/76519 CINCINNATI, April 18, 2014 /PRNewswire-iReach/ -- After going through a redesign, the new 2014 Ford Transit Connect in Cincinnati, Ohio is one of the most versatile and accessible cargo vans and passenger wagons in its automotive segment.  Consumers searching for a new commercia

read more

Automotive News - Breaking News

Lear, others devise high-tech ways to support bad backs

Lear Corp. wants motorists to sit up straight. The seat maker is developing a "smart" seat that adjusts itself automatically to correct a motorist's posture, important for comfort on long trips.

'Slow to act' GM rankled NHTSA, e-mail shows

Discussions between the NHTSA and GM went back and forth for months, and GM eventually sent out two batches of recall notices to owners of about 7,000 cars.

AutoNation envisions quick, easy buying at digital store

When AutoNation fully rolls out its so-called digital storefront, the following scenario may not be all that far-fetched.

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