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Latest Activity

David Ruggles commented on Josh Knutson's blog post How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study
"When did AutoTrader get in the business of doing "marketing research?"  What credibility do they have as researchers?  They mix in truth, with half truths and outright misrepresentation while leaving out some of the most…"
3 hours ago
Anne Fleming posted a blog post

Your Reputation: Are You Leaving $6M on the Table?

Today’s Women’s Wednesday we are focusing on the up$ide of reviews and what they really boil down to with women shoppers, prospects and buyers.While you know that women buy almost half of all cars purchased and influence even a much higher number, are you aware of the real upside in selling more cars to women by distinguishing your store as a women+family friendly marketplace? Why is this important? Let’s take a closer look.Men shop at 1.4 dealerships while women visit 1.9 dealerships prior to…See More
3 hours ago
steven chessin left a comment for Sharon Hill
"Actually showrooming is much simpler than that. With customers shopping now at less than 2 stores before they buy  - chances are - if they are at your store they probably will buy."
7 hours ago
steven chessin and Sharon Hill are now friends
7 hours ago
steven chessin commented on Al Stidham's blog post Internet response
"Sharon. Yes. Defining leads. There should be a lead rating scale so we know what we mean when we say "lead". I hesitate to even call someone that won't respond to email a lead  - except  - that they also take time to…"
7 hours ago
Danny Quinones commented on Josh Knutson's blog post How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study
"Kinda happy to hear TV advertising is dying yet they keep flooding the Local TV stations wit all that annoying repetitive advertising. How many times do you need to tell me you have the best deals? Jezz.  I'll never buy a Toyota, I…"
10 hours ago
Sharon Hill commented on Al Stidham's blog post Internet response
"I don't know but could the difference in thinking about leads volume be the difference in procedures? One is more traditional primarily on-the-lot sales while the other is initiated by chat, text, and other means? Then, too, there's the…"
11 hours ago
William Phillips commented on Al Stidham's blog post Internet response
"sales staff can not handle more than 100 leads max, per person with out doing it wrong.  50 to 75 is optimal.   I will shop any store you claim can handle more than that per person, and show you they don't correctly.  They…"
11 hours ago
Crystal Hartwell's blog post was featured

New Study: Mobile App Users Become More Frequent Visitors to Dealership Service Department; Visiting Nearly 50% More Often Than Non-App Users

Study of 307 dealerships nationwide shows that for every 1,000 app users, a dealership receives, on average, $144,000 in incremental service revenue Daytona Beach, FL – August 19, 2014 –DMEautomotive (DMEa) today released new research proving that mobile app users become more frequent visitors to a dealership’s service department after they download the app. The study looked at 307 dealerships nationwide that offer a dealership-branded mobile app and compared the 6-month service visit frequency…See More
11 hours ago
Profile IconSharon Hill and Ali Amirrezvani were featured
11 hours ago
Rebecca Kon's blog post was featured

The Unfortunate Story of Neggy Lected, an Online Car Shopper

Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multi-tasking. Every day, they would tackle many different tasks - from taking and making phone calls, emailing prospects, making walkaround videos, attending to customers on the lot, and the list went on and on.Then…See More
11 hours ago
DealerELITE's 2 blog posts were featured
11 hours ago
Dave Anderson's blog post was featured

Four Ways to Keep a Fanatical Focus

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily basis.  Following are…See More
11 hours ago
Danny Benites's blog post was featured
12 hours ago
Josh Knutson's blog post was featured

How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study

AutoTrader releases groundbreaking statistics on the future of the automotive shopping experience.Millennials have the pedal to the mobile metal and are shaking up the automotive advertising, shopping and purchasing structure, as we know it.Medium's Used ----------95% use the internet to shop with 82% of their time spend shopping online, 51% being on 3rd party…See More
12 hours ago
Sheri is now a member of DealerELITE.net
12 hours ago
Sharon Hill commented on Al Stidham's blog post Internet response
"Good info indeed, Steven. I also found and article that had some helpful things: http://xcelmediagroup.com/automotive-direct-mail-letters-the-power-of-words-and-paper/ . Some of it is pretty simplistic but one thing I found very interesting is…"
12 hours ago
steven chessin commented on Al Stidham's blog post Internet response
"I am not selling any products or services to anyone. Just some free advice. Thought you might like to hear that dealers refused the opportunity to double their leads with the reason that they had more than they could handle. 50-75 leads…"
12 hours ago
Sharon Hill posted a discussion

Are you advertising via Carfax? Would you like to talk for publication?

I'm working on a Classified Intelligence Report article about the changes to the Carfax listing platform - most notably its ability for shoppers to filter by things such as one-owner and no wrecks.If your dealership is advertising your pre-owned vehicles there I'd like to talk to you about how well (or not well) it does for you, and how important these filters are - if they are.  Of course, we'll link to your site.You can send me a message here, email me at sharonh@aimgroup.com, or call or text…See More
12 hours ago
William Phillips commented on Al Stidham's blog post Internet response
"Is this guy doing a commercial ?   "
12 hours ago

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TOP Featured Blogs

How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study

AutoTrader releases groundbreaking statistics on the future of the automotive shopping experience.

Millennials have the pedal to the mobile metal and are shaking up the automotive…

Four Ways to Keep a Fanatical Focus

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily…

New Study: Mobile App Users Become More Frequent Visitors to Dealership Service Department; Visiting Nearly 50% More Often Than Non-App Users

Study of 307 dealerships nationwide shows that for every 1,000 app users, a dealership receives, on average, $144,000 in incremental service revenue

 

Daytona Beach, FL – August 19, 2014 –DMEautomotive (DMEa) today released new research proving that mobile app users become more frequent visitors to a dealership’s service department after they download the app. The study looked at 307 dealerships nationwide that offer a…

ADP Announces Post-Spin Name of its Dealer Services Business

ADP Announces Post-Spin Name of its Dealer Services Business 

HOFFMAN ESTATES, IL – August 19, 2014 – ADP Dealer Services, Inc., a division of ADP®


and a leading global technology solutions provider dedicated to helping dealerships and manufacturers drive
measurable results, is pleased to announce that Dealer Services’ new company name will be CDK
Global, Inc., once the…

Blog Posts

Your Reputation: Are You Leaving $6M on the Table?

Posted by Anne Fleming on August 21, 2014 at 12:15am 0 Comments

Today’s Women’s Wednesday we are focusing on the up$ide of reviews and what they really boil down to with women shoppers, prospects and buyers.

While you know that women buy almost half of all cars purchased and influence even a much higher number, are you aware of the real upside in selling more cars to women by…

Continue

Fixed Performance Inc. is now hiring consultants for the east coast!

Posted by Rob Gehring on August 20, 2014 at 10:11am 0 Comments

When you are ready to improve your quality of life for you and your family, contact our Office Manager Teresa Howell at (419) 433-8219, or you can email her at…
Continue

Is your dealership a breeding ground for drama?

Posted by Rob Gehring on August 20, 2014 at 10:00am 0 Comments

Does your staff gravitate towards drama? We all have overheard at one time or another our staff talking about customers. What is your action plan to eliminate drama in your dealership? 

 

Click the link below not only to hear the consequences of allowing drama in your shop, but also how to combat it!

 …

Continue

How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study

Posted by Josh Knutson on August 20, 2014 at 9:44am 2 Comments

AutoTrader releases groundbreaking statistics on the future of the automotive shopping experience.

Millennials have the pedal to the mobile metal and are shaking up the automotive…

Continue

Total Recall: Is There Additional Risk From Recalled Vehicles in Your Portfolio?

Posted by Black Book on August 20, 2014 at 9:00am 0 Comments

More than 37 million vehicles have been recalled so far in 2014. Will these recalls have an adverse impact to lender portfolios? I’d like to see if you have time to review new research from Black Book Lender Solutions that takes a closer look at what lenders  might expect. Click here to download the report.

While safety has understandably been the main concern with these and most…

Continue

Four Ways to Keep a Fanatical Focus

Posted by Dave Anderson on August 19, 2014 at 8:08pm 0 Comments

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily…

Continue

General Manager of Greg Lair Buick GMC, Danny Benites Will Be Speaking at the Internet Sales 20 Group - Boston, MA - September 22-24

Posted by Sean V. Bradley on August 19, 2014 at 8:00pm 2 Comments



http://www.internetsales20group.com 856-546-2440

Danny Benites Will Be Speaking at the Internet Sales 20 Group - Boston, MA - September…

Continue

TOP Featured Discussions

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the…

Forecasters predict 4 more robust years for car sales

Acme, Mich.— U.S. auto sales will remain healthy for the next four years, economists said Tuesday.

Speaking at a panel on the second day of the Center for Automotive Research’s annual Management Briefing Seminars, forecasters predicted about 17 million new cars and trucks will be sold annually in the coming years, a number that should remain consistent through 2018 as consumer confidence improves and buyers look to replace old cars.

“I think today, things are going generally…

GM financing arm investigated over subprime loans

General Motors just can't seem to avoid controversy in 2014. Of course, there has been a continual run of recalls throughout the year, and now, its GM Financial division is under investigation for possibly violating the Financial Institutions Reform, Recovery and Enforcement Act, according to Reuters. FIRREA gives the DoJ the power to examine and potentially sue companies that are found to be acting fraudulently. In…

The 5 Irrefutable Laws Of Selling

WILLIAM BALLARD, ENTREPRENEUR


There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business.


Related: How Your Attitude Can Win You Sales

1. The law of value. Consumers only buy products and services that benefit them.

The first…

Want to get ahead at work? Dress like the boss:

Want to get ahead at work? Dress like the boss: http://on.wsj.com/18F7wrd


When an employee takes style direction from higher-ups, "the company looks at it as a sign of emotional intelligence," says an Emory…

Forum

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Started by IC. Collins in dealerELITE Professional Experience. Last reply by Mike Elliott on Monday. 1 Reply

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™ In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies…Continue

The Dreaded Mobile Phone and Millennials

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

Mobile phones have become engrained in our everyday lives, changing our daily habits, the way we communicate, and even the car buying experience.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™Dealers have seen shoppers in their showrooms with their phones. They walk the floors, smartphone in hand, comparing the pricing information they’re seeing on the sticker with offers from competing dealerships’ websites. This behavior represents the…Continue

Are Extroverts Overrated in Sales? Here's one View

Started by Mike Elliott in Sales Forum yesterday. 0 Replies

The “Gift of Gab” does not hold the virtue it once did in sales. Old school sales philosophies told us to bring out the extrovert from within and have lots to say. Nowadays, everything has changed. Prospects no longer want to be talked at by some smooth and slick sales stud. In fact, prospects have grown tremendously weary of this once-hailed approach. In the current market, prospects simply want to be understood and listened to, so the salesperson’s job becomes asking effective questions to…Continue

Tags: Wayshak, dealership, management, Marc, practices

Smartphone camera makers see next opportunity in cars

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

YONGIN, South Korea (Reuters) -- South Korean smartphone camera makers are tapping the surging yet more technologically demanding market for vehicle cameras to dull the impact of slowing growth in global handset sales.High-end cars can carry as many as eight cameras to visually aid parking or trigger emergency brakes. That number could reach 12 when cameras replace side-view mirrors, according to Mcnex Co., a phone camera supplier of Samsung Electronics Co. and Korea's biggest car camera…Continue

Tags: manufacturers, auto, smartphone, cameras

Are you advertising via Carfax? Would you like to talk for publication?

Started by Sharon Hill in Used Car Forum 12 hours ago. 0 Replies

I'm working on a Classified Intelligence Report article about the changes to the Carfax listing platform - most notably its ability for shoppers to filter by things such as one-owner and no wrecks.If your dealership is advertising your pre-owned vehicles there I'd like to talk to you about how well (or not well) it does for you, and how important these filters are - if they are.  Of course, we'll link to your site.You can send me a message here, email me at sharonh@aimgroup.com, or call or text…Continue

Tags: marketing, listings, advertising, Carfax

Mental Note :

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™"Think Possitive, Be Possitive, And Possitive Thinking Will Happen"What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve…Continue

Automakers make room for Pandora

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

Internet radio is starting to look like a must-have infotainment feature, judging by the number of Pandora users.This fall, 150 car and truck models will have infotainment systems equipped to play and display Pandora, says George Lynch, vice president of Pandora Media Inc.'s automotive business development.The company in Oakland, Calif., now counts 76 million users, including a large and growing number of motorists. The company's expansion into the automotive sector "really went crazy in the…Continue

Tags: technology, car, Pandora, manufacturers, auto

Complaints and Chicken Buckets: These Are The Craziest Car Buyers

Started by Mike Elliott in General Forum for dealerELITE Members Aug 14. 0 Replies

Pretty much everyone buys a car at some point in time. Car dealers face folks from all walks of life that come into that showroom.Most of the time a dealer will help a buyer select a car, go on a test drive, and negotiate pricing, but sometimes some real characters make their way onto the lot.Jalopnik asked dealers that work in the business to share their craziest, wackiest, most off-the-wall customer stories. Here are some of the best.RichardNixon72 who either has the best screen-name for a…Continue

Tags: car, management, sales, dealership

AutoBlog News Feed

Fall in love with the madness of the Nürburgring 24-hour race

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Nurburgring 24 Intervals video

We like the 24 Hours of Le Mans just fine. With the world's manufacturers in attendance and a varied field of classes and cars circling a high-speed circuit that's partially hewn from public roads, the appeal of the crown jewel of endurance racing is obvious. But, if you're tired of all the Le Mans love, there is another 24-hour race that is arguably more exciting and more extreme - we're talking the Nürburgring.

While the 2014 24 Hours of Le Mans featured a 54-car field, the 2014 Nürburgring 24 grid consisted of 165 cars (like Le Mans, each team has three to four drivers). Then there are the tracks themselves - the Circuit de la Sarthe is a relatively flat, 38-turn, 8.46-mile circuit that's famous for its high speeds, while the N24 runs on the much longer, twister Nordschleife and GP courses. Also, the fans at the N24 are utterly mad. Evo Australia said the Ring's fans make the rowdiest spectators at the legendarily wild Bathurst 1000 look like "a church picnic" (when the Aussies praise your partying, you're doing something right).

There's a lot more that makes the N24 one of the world's most fascinating races, although we simply don't have room for it here (that Evo list can fill in more blanks). Still, by now, you should be a big fan of Germany's answer to Le Mans. Unfortunately, you're going to be left waiting a bit, as the 2015 race is still about nine months away. Whittle away at least a tiny portion of that time by checking out this truly amazing video, shot at this year's race. There's plenty of beautiful slow-motion and time-lapse videography at work, but it should do a good job of helping you understand the madness that is the Nürburgring 24 (and it will make you want to roast a pig in an engine bay).

Take a look.

Continue reading Fall in love with the madness of the Nürburgring 24-hour race

Fall in love with the madness of the Nürburgring 24-hour race originally appeared on Autoblog on Wed, 20 Aug 2014 20:02:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

3. Rebecca Kon

Maitland, FL, United States

4. Sharon Hill

Phoenix, AZ, United States

5. Josh Knutson

Minneapolis, MN, United States

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Automotive News - Dealers

Conti exec says automated driving requires tight ties with many partners

Continental executive Helmut Matschi says automated driving will emerge gradually in the next decade. He also believes that to be successful, suppliers will need to collaborate more than ever with non-automotive companies.

Hertz investor presses board to replace CEO Frissora

Hertz investor Fir Tree Partners, which holds more than 3 percent of the stock, is urging the company's board to replace CEO Mark Frissora because the firm disapproves of how he's running the car-rental provider.

2015 Corvette will get 29 mpg highway, GM says

An 8-speed automatic transmission debuting in the 2015 Chevrolet Corvette boosts fuel economy by 3.5 percent over the six-speed it replaces and gives the General Motors long-running sports car an EPA highway rating of 29 mpg, its highest rating ever.

EU regulators aim to close car emissions testing loopholes

EU regulators are pushing for legislation that will require vehicles to be tested on roads rather than in laboratories in a bid to close loopholes that allow carmakers to exaggerate fuel-saving and emissions credentials.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

3. Rebecca Kon

Maitland, FL, United States

4. Sharon Hill

Phoenix, AZ, United States

5. Josh Knutson

Minneapolis, MN, United States

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Wards Auto Dealer News Feed

Beverly Hills Car Club Announces A 24-Hour Countdown On Joe Strummer's 1963 Chalfont Blue Ford Thunderbird Being Auctioned Off On eBay Amid Overwhelming Response

http://photos.prnewswire.com/prnc/20140821/138349 LOS ANGELES, Aug. 20, 2014 /PRNewswire/ -- 24 hours remain to claim Clash vocalist Joe Strummer's 1963 Chalfont Blue Ford Thunderbird on eBay.

read more

Hertz Issues Statement

NAPLES, Fla., Aug. 20, 2014 /PRNewswire/ -- Hertz Global Holdings Inc. (NYSE: HTZ) ("Hertz" or "the Company") today issued the following statement: The Hertz Board and leadership team value the views of all Hertz shareholders and welcome a constructive dialogue with them.  All of...

Automotive News - Breaking News

Ford plans new hybrid series to compete with Toyota Prius, report says

Ford plans to introduce a new hybrid gasoline-electric car in late 2018 to compete against the best-selling Toyota Prius, Reuters reported, citing two sources with knowledge of the company's plans.

Police arrest 3 plant officials tied to deadly blast at China parts factory

Chinese police have arrested three people in connection with an explosion at an auto parts plant that killed 75 people in China's worst industrial accident in a year, state media reported.

Hertz investor presses board to replace CEO Frissora

Hertz investor Fir Tree Partners, which holds more than 3 percent of the stock, is urging the company's board to replace CEO Mark Frissora because the firm disapproves of how he's running the car-rental provider.

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