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steven chessin commented on Timmy D. James's blog post Building Rapport Before the Lead Is the Way to Win the Sale
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26 minutes ago
IC. Collins posted a discussion

3 Ways to Avoid Your Worst Mistake Ever

BY JANINE POPICKBig decision looming for you in your business? You might have the answer, and it's right under your nose.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIt's tough to be the one at the top, the one that has the final say, the one…See More
2 hours ago
JD Rucker posted a blog post

7 Lessons From My First Year Building an Automotive Startup

Most articles like these start off with phrases like, "looking back, it's hard to believe..." or "there have been ups and downs, but we never lost sight of..." - I'm not going to start this article that way. Instead, I'll say this: "It's been pretty easy, so easy in fact that I'm actually a little worried that I did something…See More
3 hours ago
Mike Gorun posted a blog post

Will Speed & Efficiency Give AutoNation A Competitive Edge?

The largest complaint that consumers have when considering a vehicle purchase is the fact that the process takes too long. Even with all the new technology processes that dealerships have employed over the past few years, the purchase process is still as long and cumbersome as…See More
6 hours ago
Rick Rogers and Kevin "Friend Me" Bradberry are now friends
6 hours ago
Mike Elliott posted a discussion

U.S. auto loan originations at highest level in 9 years

Americans took out the most auto loans in nine years during the third quarter, according to the Federal Reserve Bank of New York’s quarterly Household Debt and Credit Report.Loan originations for new and used cars totaled $105 billion, the highest amount since the third quarter of 2005. That’s in line with industry reports of stronger new light-vehicle sales, boosting the contribution of consumer spending to third-quarter U.S. growth.Auto loan balances have now risen for 14 straight quarters,…See More
7 hours ago
Tom Kain and Sharon Hill are now friends
13 hours ago
Sally Whitesell posted a blog post

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Accountability is NOT aFour Letter Word!Have you ever gone to a fast food restaurant without someone delivering a word track?   Of course not. They are trained to deliver a word track for a reason. Do you think using a word track - or not - is a choice? What would happen if someone in your service department decided they…See More
21 hours ago
steven chessin commented on sara callahan's blog post Content Marketing Strategy: How to Create a Winning Company Blog
"100% correct but I would add. Strategic advertising and marketing content - and 1-on-1 tactical sales content are completely different."
21 hours ago
Eliana Raggio posted events
23 hours ago
Paul Potratz posted a blog post

Struggling With Commitment Issues?

Are You Struggling With Commitment Issues?Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.On this episode of Think Tank Tuesday, learn how to sway those customers with commitment…See More
yesterday
JD Rucker's blog post was featured

Social Media Should Drive Shoppers to Dealer's Website. Period.

There are several benefits to having a strong social media presence. It's great for branding. It gives you a two-way communication avenue with customers. The public relations component can be very powerful.All of these are secondary. Don't get me wrong; I'm definitely not suggesting that there's no value in…See More
yesterday
Dave Anderson's blog post was featured

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a sudden spike…See More
yesterday
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
yesterday
Alan Ram's blog post was featured

Persistence Wears Down Resistance

Persistence Wears Down ResistanceBy: Alan RamI said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it. That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell cars.  Let me tell you what happened last night, I got a call from a Wells Fargo mortgage broker,…See More
yesterday
Alan Ram's video was featured

Saturday Morning Sales Meeting with Alan Ram

Alan Ram leads this weeks edition of the Saturday Morning Sales Meeting
yesterday
Mike Esposito's video was featured

What Makes a Good Company Great? Taking a Long Term View.

Mike Esposito, President and CEO of Auto/Mate, is passionate about leadership and management principles. In this video he explains the importance of taking a long term view instead of focusing on short term profits. www.automate.com
yesterday
Jeff Cowan's video was featured

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
yesterday
Timmy D. James's blog post was featured

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a lead. Think about…See More
yesterday
Profile IconSylvain Amiot, Rick Zauck and Scott Roy joined DealerELITE.net
yesterday

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TOP 5 Videos This Week

1. It is All Because of Me

Added by David Lewis on September 9, 2014

TOP 5 Photos This Week

1. Robbie

Added by Robert Joseph Walker on November 20, 2014

 

Top Content of the WEEK 

1 Remember: “It’s the Culture, Stupid!”

Remember: “It’s the Culture, Stupid!”

Added by Dave Anderson on November 19, 2014

2 Think Compliance Isn’t Your Problem? Think Again

Think Compliance Isn’t Your Problem? Think Again

Added by Jim Radogna on November 20, 2014

3 Why do we Offer Coupons?

Why do we Offer Coupons?

Added by Kristopher Hampton on November 20, 2014

4 EasyCare's Best Training Day Ever 2015

EasyCare's Best Training Day Ever 2015

January 22, 2015 from 7:15am to 5:30pm at Nob Hill Masonic Center

Organized By: Kelly Kaufman

5 When An Apology Isn’t An Apology

When An Apology Isn’t An Apology

Added by Richard Holland on November 20, 2014

6 Content Marketing Strategy: How to Create a Winning Company Blog

Content Marketing Strategy: How to Create a Winning Company Blog

Added by sara callahan on November 25, 2014

7 Robbie

Robbie

Added by Robert Joseph Walker on November 20, 2014

8 Building Rapport Before the Lead Is the Way to Win the Sale

Building Rapport Before the Lead Is the Way to Win the Sale

Added by Timmy D. James on November 24, 2014

9 It is All Because of Me

It is All Because of Me

Added by David Lewis on September 9, 2014

10 Social Media Should Drive Shoppers to Dealer's Website. Period.

Social Media Should Drive Shoppers to Dealer's Website. Period.

Added by JD Rucker on November 16, 2014

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Motivational | Educational | Inspirational

TOP Featured Blogs

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

Dialing for Dollars: Cold Calling Secrets

I conduct follow up training classes for salespeople that deliver less than 8 units for the month. Out of some 130 salespeople in our organization last month we had 28 that missed the mark. In previous classes I’ve conducted training on various parts of the steps to the sale, overcoming objections, and closing techniques.

This month I decided to drill down…

Think Compliance Isn’t Your Problem? Think Again

News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 7 employees at the same dealership who have been indicted so far this year. Not very pretty.…

When An Apology Isn’t An Apology

Regardless of how hard you work to ensure that your customers have an excellent experience, mistakes happen. No doubt you’ve had customers complain about something – it took too long for their vehicle to be serviced, there was a miscommunication in pricing during the sale, or a general failure…

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a…

Blog Posts

Will Speed & Efficiency Give AutoNation A Competitive Edge?

Posted by Mike Gorun on November 26, 2014 at 9:08am 0 Comments

The largest complaint that consumers have when considering a vehicle purchase is the fact that the process takes too long. Even with all the new technology processes that dealerships have employed over the past few years, the purchase process is still as long and…

Continue

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Posted by Sally Whitesell on November 25, 2014 at 6:00pm 0 Comments

Accountability is NOT a

Four Letter Word!…

Continue

Struggling With Commitment Issues?

Posted by Paul Potratz on November 25, 2014 at 3:16pm 0 Comments

Are You Struggling With Commitment Issues?



Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.



On this episode of Think Tank…

Continue

Content Marketing Strategy: How to Create a Winning Company Blog

Posted by sara callahan on November 25, 2014 at 8:52am 1 Comment

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers.

 

There…

Continue

The Thrill of the Hunt

Posted by Misti Miller on November 24, 2014 at 2:07pm 0 Comments

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this…

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Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

Posted by Brian Cox on November 24, 2014 at 12:21pm 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer…

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Some Interesting Trends

Posted by Black Book on November 24, 2014 at 12:20pm 0 Comments

Hello and welcome to this week’s Used Car Market Report, with insights from Ricky Beggs and Black Book. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement will spread over to the new and used auto lots.



Even though there were comments…

Continue

TOP Featured Discussions

Girls Grasp Negotiation Tactics When We Show Them How

By : Molly Fletcher


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


I’ve always treasured time with my three girls, especially knowing that in our society, daughters can have a hard time claiming their own unique voices to ask for what they…

How 2 Minutes Can Set You Up for a Successful Day

BY ARIANA AYU


We all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Have you ever…

The HIGHEST ROI process ever is also the least implemented

The most important process COACHING

 

*5 Point Strategy to grow your own coaches

 

Coaching = A training or development process

 

    At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because…

McKinsey Projects Autonomous Cars and Car-sharing. What Does It Mean for Dealers?

McKinsey Quarterly: A road map to the future for the auto industry

McKinsey is projecting a very different automobile market in the not-too-distant future. Are dealers and manufacturers ready?

Do you price according to your competitors' pricing?

I know that's probably a bit of a naive question, but if you're pricing for what the market will bear, what help do you turn to for that? What product? What is out there besides VinSolutions? Or are you less interested in what your competitors are asking than in what you must price it at to make a profit?

Additionally, who is your competitor? Do you consider only those geographically nearby or are you starting to think about the Carvana's and Beepi's of the online auto-sales…

Forum

The HIGHEST ROI process ever is also the least implemented

Started by Roger Williams in Dealer Forum. Last reply by Roger Williams Nov 10. 11 Replies

The most important process COACHING *5 Point Strategy to grow your own coaches Coaching = A training or development process     At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because they demonstrated the ability to sell cars at a high level. Selling cars at a high level as an individual is a totally different skill set than coaching a team to perform at a high level. The two skills are actually quite opposite. Typically…Continue

Tags: #Winning, #Developing, #Coaching

It's Time to Pivot Customer Service

Started by IC. Collins in dealerELITE Professional Experience Nov 19. 0 Replies

By : Frank EliasonShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLet's start off with a very basic question, why do you contact a Customer Service department? For most of us it is certainly not because we have a desire to. The fact is that often the need for Customer service…Continue

One company, one focus, one market.

Started by IC. Collins in General Forum for dealerELITE Members on Sunday. 0 Replies

That's TechAutoCareers the online resource for automotive sales consultants. TechAutoCareers is the first and only company with the firm commitment to satisfying one important market, the automotive sales consultants.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue

3 Opening Remarks to Use on Your Next Sales Call

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY JOHN BRANDON@JMBRANDONBBHere are three ideas for how to start your next sales call. Use them to spark interest in the conversation.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFor those who make frequent sales calls, it can be hard to stay creative--especially if you make…Continue

The 15 Characteristics of People Who Succeed at Sales

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

By : John RamptonIf you’ve ever been involved with sales, then you know that it’s not for the faint of heart. Whether it’s selling a pair of sneakers at a store, a new heating system to homeowners or pitching a startup to investors, making that sale depends on the appearance, knowledge and enthusiasm of the salesperson. Quite…Continue

What Comes First: The Sale or the Financing?

Started by Mike Elliott in F&I Forum on Sunday. 0 Replies

There are a lot of mysteries in life. What happened to the lost city of Atlantis? Does Bigfoot really exist? Who shot JFK? For car dealers, unlocking the secret to sales and financing isn’t science fiction, but it can be cause for good debate. Is it best to sell the car and then find the financing, or secure the financing and then find the right car? The answer is a little of both.When a customer comes to you looking to make a purchase there are a lot of things that happen almost…Continue

Tags: dealership, management, F&I, financing, sales

11 Powerful Ways to Boost Your Sales Right Now

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

BY PETER ECONOMYSell local but think global to increase your sales and grow.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEach year, American Express sponsors an event dubbed Small Business Saturday. The event--always held on the first Saturday…Continue

Negotiation Guide

Started by IC. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

Negotiation is your opportunity to demonstrate your commitment (and your company’s) to a long-term relationship and to maximizing value for both parties (for those who sell to businesses, value is synonymous with return-on-investment).Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue

AutoBlog News Feed

Video: Ken Box 2 is cardboard drifting greatness

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Ken Box Gymkhana 2

If imitation is the sincerest form of flattery, then Ken Block must spend a lot of time blushing. At this point, the videos online that parody or take inspiration from the drifter's Gymkhana series vastly outnumber his authentic output. That's not necessarily a bad thing, though, as some of the clips are nearly as good as the original in their own way. Case in point: last year's Ken Box Gymkhana had a guy on a Razor Crazy Cart covered in a cardboard box with dubbed-in sound drifting through a warehouse. It made the little vehicles look like a ton of fun to drive, and the team has returned for a sequel to take the stunts even further.

This time, Box is back on his Crazy Cart, but the setting moves outdoors to a shipping yard full of containers and other obstacles to drift around. The driver makes full use of the cart's handbrake and caster wheels for the stunts, and some of them look pretty dangerous this time, including one that involves a moving truck. The real Ken Block has been doing some crazy things of is own as of late, flinging his crazy custom Ford Mustang restomod around Los Angeles. Now, check out this video to see the fun possible for a fraction of that power and investment.

Continue reading Ken Box 2 is cardboard drifting greatness

Ken Box 2 is cardboard drifting greatness originally appeared on Autoblog on Wed, 26 Nov 2014 14:58:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Jim Radogna

San Diego, CA, United States

5. Kristopher Hampton

Destin, FL, United States

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Dave's Corner

Automotive News - Dealers

Mich. store faces trial in suit over negative equity

A Michigan Chrysler-Dodge store violated state law by failing to itemize a customer's negative equity on new-car loan documents.

Delinquency uptick on target, analysts say

Analysts have been predicting for the past two years or so that auto loan delinquencies would grow, but the numbers are only now starting to catch up with the forecasts.

VW Credit, Lincoln Financial tops in consumer satisfaction; captives sweep financing study

Website enhancements and a consumer invoice redesign paid off for Volkswagen Credit, which ranked tops among mass-market lenders in the J.D. Power 2014 U.S. Consumer Financing Satisfaction Study.

More subprime lenders are on the hot seat

Three regulatory agencies -- two in New York and the Consumer Financial Protection Bureau in Washington -- have taken distinct actions recently against three different subprime auto lenders.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Jim Radogna

San Diego, CA, United States

5. Kristopher Hampton

Destin, FL, United States

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Wards Auto Dealer News Feed

Ford Piquette Plant Partners With Detroit Regional Workforce Fund

Piquette Plant logo DETROIT, Nov. 26, 2014 /PRNewswire/ -- Hammers are pounding at the Ford Piquette Avenue Plant Museum as students from the "Access for All" apprenticeship training program build walls and assist in installing windows at the 110-year-old factory. Access for All is an initiative to...

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Hyundai first to offer hydrogen fuel cell vehicles to Canadian public

Hyundai established global leadership in fuel cell vehicles by becoming the first to mass-produce the zero-emissions Tucson FCEV in 2013 VANCOUVER, Nov. 26, 2014 /CNW/ - Demonstrating leadership in implementing advanced engineering and zero-emissions technology, Hyundai Auto Canada...


Autoline Daily

Top 10 Green Car Makers, Check Your Pressure, Expect More Turkey Day Traffic

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Automotive News - Breaking News

Toyota brings active safety to masses in 2015

Toyota will step closer to autonomously driving cars next year when it begins to deploy a range of advanced active-safety systems across its mass-market lineup.

Delphi's Korean partner complicating sale of thermal unit

Delphi Automotive's sale of its air conditioning business is being complicated by potential problems with one of its South Korean joint venture partners, three people familiar with the deal said.

UAW members rally in Toledo to keep Wrangler output; city urged to buy land

UAW members rallied before Toledo's city council Tuesday asking the city to approve the purchase of industrial land needed for the potential expansion of the assembly plant that makes the hot-selling Jeep Wrangler.

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