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Jeffrey Seyler commented on Alan Ram's blog post Persistence Wears Down Resistance
"Sound advice, I do think you are giving the other 10% way too much credit as well as the number of long term follow performed by sales persons is less than 5%. Following up with your sold customers is your reward for a job well done. The easiest way…"
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Jeff Cowan's video was featured

3 Most Important Basic Selling Fundamentals

07:38
Do you know the biggest reason sales are missed on the service drive? Because these three most important basic selling fundamentals are not practiced.
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Willie Rodriguez commented on Alan Ram's blog post Persistence Wears Down Resistance
"Sorry for the mistype...lol"
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Willie Rodriguez commented on Alan Ram's blog post Persistence Wears Down Resistance
"I totally agree with you on certain things you talked about follow up is key in this business. . Me personally I will always stay on top of my customers because I have to keep my name in front of them and continue to build rapport. . Hood one…"
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Expert Auto Advice For Students

The purpose of this group is for people to be able to ask anything they need to know about their vehicle (buying a new or used car, pricing on different services) and get answers from the top experts in the industry.
1 hour ago
Alan Ram's blog post was featured

Persistence Wears Down Resistance

Persistence Wears Down ResistanceBy: Alan RamI said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it. That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell cars.  Let me tell you what happened last night, I got a call from a Wells Fargo mortgage broker,…See More
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Ken Beam commented on Rebecca Ward's video
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How to make Used Car Videos that DON T Suck

""Video allows you to get past the customer's pragmatic defense mechanisms" - Well said Steve......... Ken-"
3 hours ago
Alan Ram posted a blog post

Persistence Wears Down Resistance

Persistence Wears Down ResistanceBy: Alan RamI said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it. That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell cars.  Let me tell you what happened last night, I got a call from a Wells Fargo mortgage broker,…See More
3 hours ago
Alan Ram posted a status
"Only 1 day left until the launch of my new content,"Growing Your Gross" - If you're excited, hashtag #growingyourgross http://ow.ly/i/73TSO"
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steven chessin commented on Rebecca Ward's video
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How to make Used Car Videos that DON T Suck

"I always like Ken's videos.  He clearly understands WHY.  He also understands what SELLING means ! Transferring appreciation and enthusiasm. Video allows you to get past the customer's pragmatic defense…"
4 hours ago
Anthony Bartoli is attending Eliana Raggio's event
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FREE Webinar: How to Make Your Service BDC Go “Cha-Ching!” at http://www.dealeron.com/webinar/events/how-to-make-your-service-bdc-go-cha-ching/

October 23, 2014 from 12pm to 1pm
Most dealers see the value in a Service BDC:• Better follow up• Improved conversion of inbound calls• Relieving the phone pressure put on the service drive• Increased customer satisfaction and retention• Not to mention, bigger profits!The “WHY” is the easy part. It is the “HOW” that has always been the challenge.Does your Service BDC go “Cha-Ching!”? Or are you thinking about starting a Service BDC?In this groundbreaking 1 hour webinar, Greg Wells will discuss how to staff, train and compensate…See More
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Reid Rubenstein and DealerELITE are now friends
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Black Book's blog post was featured

Tremendous Supporters!

Welcome to this week’s edition of Beggs on the Used Car Market, with insight and data from Ricky Beggs and Black Book. What a week it was as Black Book was on the lanes getting the most current market insight and also attending the annual National Auto Auction Association convention, this year in historic Boston. A huge thank you goes out to all the auctions and remarketers that support Black Book as we report…See More
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Timothy Marvel's video was featured

Tim Marvel "Quick Sales Tips" - Book on Attitude

10 Seconds a Day - Attitude Looking for Test Market Volenteers
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Timothy Marvel's blog post was featured

What you see is important

What do you see when you look in the mirror?If you don't see the diamond,what do you think others will see?Have a great attitude today!See More
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IC. Collins's 2 discussions were featured
5 hours ago
Tim Byrd's blog post was featured

"AS-IS"

We'll take care of that.  The Judge sits to decide, which is it? Was the car sold AS IS or as the salesman said, "We go over every car with a fine tooth comb, believe me if you have a problem we'll take care of that."  I meet with dealers all the time who tell me they sell all their cars "AS IS". I have seen very expensive…See More
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TOP 5 Videos This Week

3. End of The Month Mentality

Added by Joseph Cala on September 29, 2014

TOP 5 Photos This Week

 

Top Content of the WEEK 

1 Persistence Wears Down Resistance

Persistence Wears Down Resistance

Added by Alan Ram on September 30, 2014

2 How to make Used Car Videos that DON T Suck

How to make Used Car Videos that DON T Suck

Added by Rebecca Ward on August 28, 2014

3 Are you looking in the right places?

Are you looking in the right places?

Added by Paul Potratz on September 26, 2014

4 Making Strides of Westport CT Walk for Breast Cancer!

Making Strides of Westport CT Walk for Breast Cancer!

Added by Jonathan Morales on September 25, 2014

5 10 Tips to Help You Become a Superstar in Sales

10 Tips to Help You Become a Superstar in Sales

Posted by IC. Collins on September 20, 2014

6 Persuasion vs Manipulation

Persuasion vs Manipulation

Added by Tim Byrd on September 26, 2014

7 How Dealers Can Use Social Media at the Dealership

How Dealers Can Use Social Media at the Dealership

Added by JD Rucker on September 19, 2014

8 Empowered Employees Bring Higher Levels of Customer Service

Empowered Employees Bring Higher Levels of Customer Service

Added by Richard Holland on September 26, 2014

9 Check us out at Google Plus

Check us out at Google Plus

Posted by IC. Collins on September 27, 2014

10 End of The Month Mentality

End of The Month Mentality

Added by Joseph Cala on September 29, 2014

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Blog Posts

Social Content Examples for October 2014

Posted by Rob Hagen on September 30, 2014 at 4:44pm 0 Comments

Let me start off by stressing the word social, these are going to be topics, events and days of interest that you can use to be conversation pieces with people in your online communities. None will be car specific but instead topics that might stimulate two-way conversations and recognition. People are pretty smart, they know ABC Toyota sells Toyota’s, you don’t have to tell them every day.

These topics will fall into the fun section of my 4-3-2-1 Rule of Facebook Posting. Each month,…

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Persistence Wears Down Resistance

Posted by Alan Ram on September 30, 2014 at 3:32pm 3 Comments

Persistence Wears Down Resistance

By: Alan Ram

I said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it.

 

That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell…

Continue

Tremendous Supporters!

Posted by Black Book on September 30, 2014 at 1:39pm 0 Comments

Welcome to this week’s edition of Beggs on the Used Car Market, with insight and data from Ricky Beggs and Black Book. What a week it was as Black Book was on the lanes getting the most current market insight and also attending the annual National Auto Auction Association convention, this year in historic Boston. A huge thank you goes out to all the auctions and remarketers that support Black Book as we…

Continue

IN ONLINE CAR MATCHMAKING, MEN ARE MORE EXPRESSIVE THAN WOMEN

Posted by John Sternal on September 30, 2014 at 1:27pm 0 Comments

In the world of online matchmaking, women express their inner feelings through their online ads more so than men. In the world of online “car matchmaking”, not so much. An analysis of gender-specific online “car ads” by national car leasing marketplace, Swapalease.com, finds that men are more expressive when it comes to details of the cars they’re trying to pair up with others.



The nationwide online marketplace helps match people wanting out of their car lease with others around…

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Mike Martinez, CMO of DMEautomotive, to Present at the 2014 DrivingSales Executive Summit; and DMEa Selected as a Finalist for the 2014 Innovation Cup

Posted by Crystal Hartwell on September 30, 2014 at 11:57am 0 Comments

Mike Martinez’s presentation, “Smartphones and the Purchase Game,” was selected by a panel of auto dealers; joins an agenda that also includes keynotes from digital expert and best-selling author Brian Solis; SEO ‘Wizard’ Rand Fishkin; eMarketer’s lead digital auto analyst, Mike Hudson; Kellogg School of Management marketing professor Florian Zettelmeyer, and online marketing pioneer, Bryan Eisenberg

 

Daytona Beach, FL – September 30, 2014 –…

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8 in 10 Dealers Agree the Ideal Sales/Finance Process Should Be Two Hours or Less

Posted by Crystal Hartwell on September 30, 2014 at 10:42am 0 Comments

New dealership survey from eLEND Solutions underscores pain points for dealers in Sales/F&I process; 80% report their Sales/Finance process takes two hours or longer

Mission Viejo, CA – September 30, 2014 – A new survey of dealerships* from eLEND Solutions underscores what most dealers know already, that the sales and finance process takes much longer than it should:  80% report their process goes on for two hours or longer and 40% report three…

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Stop Doing These Five Things and People Will Stop Unliking Your Page

Posted by Rob Hagen on September 30, 2014 at 10:30am 0 Comments

Losing a friend stinks; losing a client costs you money; people unliking your Facebook page is both! Historically, people have had a somewhat negative opinion of car dealers in general, and not many of them want to be friends with a dealer on Facebook. However, when you get the chance to build that relationship, that relationship that may one day lead to a sale, so don’t…

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BLACK BOOK LENDER SOLUTIONS EXPANDS ROSTER OF LOAN ORIGINATION SYSTEM PROVIDERS

Posted by John Sternal on September 30, 2014 at 9:31am 0 Comments

Black Book announces the integration of its vehicle valuation data into a number of today’s leading providers of loan origination systems used by auto lenders. Recent integrations include Credex, Compass Technologies and FNI (Financial Network Inc.).



This continued expansion of Black Book data throughout industry loan origination systems allows lending decisions to be made in less time and with lower costs, thus accelerating the approval process. These operational efficiencies,…

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TOP Featured Discussions

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Forum

10 Tips to Help You Become a Superstar in Sales

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by IC. Collins on Thursday. 2 Replies

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…Continue

Why You Should Stop Being a Boss and Be a Leader

Started by IC. Collins in Sales Forum yesterday. 0 Replies

BY LOLLY DASKAL @LOLLYDASKALThe way you approach being in charge--whether you're running a corporation, a civic organization, or a neighborhood bake sale--is a huge factor in the group's achievement. Think about the differences before you step up.Shared: From your friends TechAutoCareers.com® the online resource for…Continue

The 1 Email That Every Salesperson Must Master

Started by IC. Collins in dealerELITE Professional Experience. Last reply by ashley luck on Thursday. 1 Reply

BY GEOFFREY JAMES @SALES_SOURCEA simple template that can help you close millions of dollars of business deals throughout your entire career.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIn "How to Write a Killer Sales Email," I explained how to use email to start up an email dialog with a potential customer. This post describes the other end of that sales process--the email you send to close the deal.Proposal emails are not the same as…Continue

7 Killer Quotes from Shark Tank's Barbara Corcoran

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY JOHN BOITNOTT @JBOITNOTT The woman who turned a $1,000 real estate loan into a $66 million business has much to say about entrepreneurship, success and business. We would all do well to listen.As the only female shark on "Shark Tank," Barbara Corcoran is seriously swimming in the deep end, but more than…Continue

Doing Great at Work? Thank Your Better Half

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY JESSICA STILLMAN @ENTRYLEVELREBEL A new study shows just how big an influence your spouse's personality has on your career success. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant According to Facebook's Sheryl Sandberg, the most important career decision a woman ever makes is who she marries. New research suggests she might be wrong, or at least only partly right. The right spouse appears to be central to career success for both…Continue

How to Prepare for a Media Interview

Started by IC. Collins in General Forum for dealerELITE Members on Friday. 0 Replies

BY GINI DIETRICH @GINIDIETRICH Doing a media interview for the first time can be extremely intimidating. But there are a few tricks of the trade that will help keep you at ease. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Congratulations! You have been asked if you’d like to participate in an interview with a trade publication or on your local news. If this is the first time you’ve done a media interview, it can be extremely…Continue

8 Habits of Exceptionally Resilient People

Started by IC. Collins in General Forum for dealerELITE Members on Thursday. 0 Replies

BY PETER ECONOMY @BIZZWRITER The ability to bounce back from adversity is vital to learning how to succeed in life and in business.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant One day I walked into my house to find our cat playing gleefully with a baby lizard. He would pick up the lizard in his mouth, give it a little playful toss, and then paw at it. Cute? Not really. I picked up the lizard gently, his cold lifeless body sagging in my…Continue

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Aston Martin finally drops the veil on its new Lagonda sedan

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Aston Martin Lagonda

Aston Martin has finally released the floodgates, delivering official images of the all-new Lagonda sedan, the company's latest expression of its long-serving VH architecture and 6.0-liter V12.

Set for an extremely limited production, the hand-built Lagonda's William Towns-inspired, carbon-fiber exterior has been a point of conversation since the new sedan first crept in front of a camera's lens some four months ago. While that evolved exterior isn't exactly new, we are getting our very first look at the Lagonda's beautifully crafted cabin.

Aston Martin's Q branch had a big hand in the cabin work, adding wide swaths of leather and elaborate hand-stitching to the Rapide-based interior. Unlike the Rapide, though, those rear thrones look considerably more accommodating, particularly in regards to rear headroom.

From a performance perspective, we have it on good authority that the Lagonda is currently exceeding 175 miles per hour in testing and that this first production model weighs no more than the Rapide, which we're guessing is thanks to the aforementioned carbon-fiber body.

The first deliveries of the Lagonda are slated to begin during the first quarter of 2015. We're hoping we'll have much more info as that date approaches. Until then, we have ten images of the new Lagonda, several of which feature the beautiful, Q-spec interior. Have a look and then head down to Comments and let us know what you think.

Aston Martin finally drops the veil on its new Lagonda sedan originally appeared on Autoblog on Tue, 30 Sep 2014 19:00:00 EST. Please see our terms for use of feeds.

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Automotive News - Dealers

Irma Elder, first woman to own a Ford dealership in Detroit area, dies at 84

Irma Elder, CEO of Elder Automotive Group and the first woman to own a Ford dealership in the Detroit area, died today. She was 84.

Will aluminum Ford F-150 be mpg king? Let's do the (fuzzy) math

Ford looks poised to reclaim at least part of the pickup fuel economy crown from Chrysler's hard-charging Ram 1500 with the new aluminum bodied 2015 F-150.

Ford sets high 2020 sales goal while Europe remains a drag

Ford targets boosting its global vehicle sales by 52 percent to 9.4 million annually by 2020 as the automaker looks to fast-growing Asian markets to offset the poor-performing regions of Europe and South America.

Bollywood actor and Olympic athlete boost Hyundai, Nissan

Hyundai's "Xtra Love" features Indian film titan Shah Rukh Khan.

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Midland, TX, United States

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Wards Auto Dealer News Feed

Three New Two-Starred Restaurants in Historic 10th Edition of the MICHELIN Guide New York City

http://photos.prnewswire.com/prnc/20140930/149458 NEW YORK, Sept. 30, 2014 /PRNewswire/ -- Michelin today announced its highly regarded star selections and celebrated the tenth edition of the MICHELIN guide New York City.

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Electric Drive Transportation Association Partners with Largest Clean Fleet Event

SANTA MONICA, Calif., Sept. 30, 2014 /PRNewswire-USNewswire/ -- Gladstein Neandross & Associates (GNA) today announced a new strategic partnership between its annual Alternative Clean Transportation (ACT) Expo, North America's largest clean fleet event, and the Electric Drive...

Rotary Lift Updates Light-Duty Four-Post Lifts for Better Productivity and Durability

http://photos.prnewswire.com/prnc/20140930/149409 MADISON, Ind., Sept. 30, 2014 /PRNewswire/ -- Rotary Lift has updated its SM series of 14,000 lb.

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Automotive News - Breaking News

Magneti Marelli opens first U.S. exhaust systems plant

Magneti Marelli Holding USA, the Italian parts supplier owned by Fiat Chrysler Automobiles, has opened its first exhaust systems plant in the United States, the company said.

Irma Elder, first woman to own a Ford dealership in Detroit area, dies at 84

Irma Elder, CEO of Elder Automotive Group and the first woman to own a Ford dealership in the Detroit area, died today. She was 84.

Honeywell revs up global turbocharger projections

The global use of turbochargers to amplify engine power, already on the rise in recent years, is expected increase even more than earlier projections -- to 49 million sales annually by 2019, supplier Honeywell said in its annual forecast.

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