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Roger Williams commented on Roger Williams's blog post WHERE IS THE GROSS? HOW DO I GET IT BACK?
"Steve Than you, Sometimes old school is still the best school!"
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The FTC Strikes AGAIN - What a Surprise!

The Federal Trade Commission started the year by making a major statement regarding how they feel about questionable auto dealer advertising practices with their Operation Steer Clear action in…See More
14 hours ago
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Wilcox Auto Sales posted a discussion

What CRM are you using?

I recently signed up with OCMCRM.com and love them. I was tired of our CRMs turning into desk tools. CRMs were originally designed to follow up with customers. I believe that the one I am using does that better than any other and I would love to hear your feedback. Here is a current offer that they are running and please let them know I referred you :)…See More
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"If you got a job as a fixed operation manager what are the most important KPI,s to look at ?"
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Dave Anderson commented on Dave Anderson's blog post The Staggering Cost of Poor Performance
"Brian, Thank you for your thoughts. Good catch! "Poor" performers indeed! (Change made). I really don't meet that much resistance in my 120 seminars when I discuss this topic with clients because....they know I'm right. What I do…"
yesterday
Brian Bennington commented on Dave Anderson's blog post The Staggering Cost of Poor Performance
"Good morning Mr. Anderson,  As always, an enjoyable thought-provoking post.  However, when you began it with your question about keeping performers too long, don't you mean non-performers?  I would think you'd want to keep…"
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Ewa Fletcher and Mike Elliott are now friends
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Paul Potratz posted a blog post

History Repeats Itself

Your SEM Account Proves ItRunning a search engine marketing campaign will only get you so far without developing an advanced pay-per-click strategy. If you're not taking advantage of these two tools in your AdWords account, you're missing out. By using the accounts historical data, Google can calculate how certain changes impact your account's performance, as well as provide insights into expanding targeting capabilities that will increase conversions significantly. This week on…See More
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Jeff Cowan posted a photo
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Paul Mirek posted a blog post

5 Things We Read This Week: December 14-19

Dealership reviews coming to AutoTrader, the state of the U.S. auto market, and an important new Google AdWords metric1. AutoTrader.com Adding Dealership Reviews (Auto Remarketing)AutoTrader will begin integrating consumer-generated ratings and reviews from DealerRater into its dealer profile pages starting…See More
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Jeff Cowan posted a video
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IC. Collins posted discussions
Friday
Jim Radogna posted a blog post

The FTC Strikes AGAIN - What a Surprise!

The Federal Trade Commission started the year by making a major statement regarding how they feel about questionable auto dealer advertising practices with their Operation Steer Clear action in…See More
Friday
steven chessin commented on Joseph Cala's blog post Webinar Wednesday Episode 3 - Looking Through The Eyes Of The Consumer
"Very informative. I spent my first few years being taught the hard-sell with all of its bullying and dis-respectful tactics. It built all of the negative stereotypes. Dealers stopped doing it because they got caught and it killed their CSI,…"
Thursday

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Blog Posts

History Repeats Itself

Posted by Paul Potratz on December 19, 2014 at 3:09pm 0 Comments

Your SEM Account Proves It



Running a search engine marketing campaign will only get you so far without developing an advanced pay-per-click strategy. If you're not taking advantage of these two tools in your AdWords account, you're missing out. By using the accounts historical data, Google can calculate how certain changes impact your account's performance, as well as provide insights into expanding targeting capabilities that will increase…

Continue

5 Things We Read This Week: December 14-19

Posted by Paul Mirek on December 19, 2014 at 11:30am 0 Comments

Dealership reviews coming to AutoTrader, the state of the U.S. auto market, and an important new Google AdWords metric

1. AutoTrader.com Adding Dealership Reviews (Auto Remarketing)

AutoTrader will begin integrating consumer-generated ratings and…

Continue

The FTC Strikes AGAIN - What a Surprise!

Posted by Jim Radogna on December 18, 2014 at 7:00pm 0 Comments

The Federal Trade Commission started the year by making a major statement regarding how they feel about questionable auto dealer advertising practices with their…
Continue

Win the Game of Googleopoly Book Will Be In Stores All Over The Country In Hudson News! Now on Amazon & Barnes & Noble

Posted by Sean V. Bradley on December 18, 2014 at 3:11pm 0 Comments


http://www.GoogleopolyBook.com 856-546-2440

Win the Game of Googleopoly Book Will Be In Stores All Over The Country In Hudson News! Now on Amazon & Barnes & Noble

Venue For Internet Sales 20 Group Announced - Marriott Brooklyn Bridge! - #IS20G

Posted by Sean V. Bradley on December 18, 2014 at 3:06pm 0 Comments

http://www.internetsales20group.com 856-546-2440

We are super excited to announce that the #IS20G has just locked in the Marriott at the Brooklyn Bridge! This hotel is absolutely gorgeous! And it is 5 minutes away from New York City... right over…

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"I don't get no respect"

Posted by Rob Gehring on December 18, 2014 at 11:30am 0 Comments

We as an Industry are facing a crisis, "what's the crisis you say?" The crisis is the shortage of qualified technicians. Many dealerships are finding it hard to find and keep good technicians. So many dealerships today are asking us "where can I find technicians." We have designed this call to answer this very serious…

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Emotion + Information = Expert Selling

Posted by Rebecca Kon on December 18, 2014 at 10:00am 0 Comments

It is said that people buy with their emotions. However, what really happens is a mix between influential information and emotional cues.

MarketingProfs provides some great insight about the…

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Video Games: Using Employee Interests To Train

Posted by Richard Holland on December 18, 2014 at 9:35am 0 Comments

Despite the many tools available and the best of intentions, many dealerships struggle with providing ongoing professional development for their staff. Whether it’s because of the volume of customers that need handling; lack of time; or worry about taking a technician or salesperson out of commission – even for a short…

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TOP Featured Discussions

Are Salespeople Born Competitive?

What brings out our inner Usain Bolt? No, I’m not talking about how fast we can run. I’m talking about that competitive edge and drive to succeed. Are we born with it, or does it emerge when we pick up the phone in our first sales role?

It’s a question I’ve thought about a lot. In an industry such as sales, where a strong stereotype of the…

Setting the stage for a “huge” December

Plenty of incentive money left after Nov. sales rise 5%

Timely automaker Black Friday promotions and a strong economy drove U.S. auto sales higher in November.

Look for more of the same this month.

“Everything seems to be in place for a strong close, and the good Thanksgiving weekend results provide a great start to the holiday selling season,”…

Why Should We Incentivize Behavior?

In the retail automotive business the traditional sales compensation plans have been developed to incentivize results. But we know that, if our salespeople habitually perform and flawlessly execute all of the activities proscribed within our process documentation, the results will take care of themselves! Why then wouldn’t it be a great idea to find ways to incentivize these folks to continually exhibit the behavior necessary to accomplish those results-producing activities, rather…

Girls Grasp Negotiation Tactics When We Show Them How

By : Molly Fletcher


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


I’ve always treasured time with my three girls, especially knowing that in our society, daughters can have a hard time claiming their own unique voices to ask for what they…

How 2 Minutes Can Set You Up for a Successful Day

BY ARIANA AYU


We all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Have you ever…

Forum

Are Salespeople Born Competitive?

Started by Mike Elliott in Sales Forum. Last reply by Jeffrey Seyler on Wednesday. 1 Reply

What brings out our inner Usain Bolt? No, I’m not talking about how fast we can run. I’m talking about that competitive edge and drive to succeed. Are we born with it, or does it emerge when we pick up the phone in our first sales role?It’s a question I’ve thought about a lot. In an industry such as sales, where a strong stereotype of the typical employee exists, can we determine whether it is the job that forms the personality or the personality that is destined for the job?Recently, I set out…Continue

Tags: management, auto, sales

Are you selling Cars or iPads?

Started by Mike Elliott in Automotive Industry Future - Predictions. Last reply by steven chessin on Thursday. 1 Reply

A good friend of mine recently shopped for a new car. He’s a pretty tech savvy person, but oddly enough, didn’t know much about the vehicle that he was thinking of buying. He said that he asked numerous questions of his salesperson regarding miles per gallon, safety features, and available options. Each time, the salesperson would try to find the answer on an iPad. My friend complained that he ended up leaving without ever getting a straight answer. He told me that he got the feeling that the…Continue

Tags: technology, dealership., sales, auto

7 phrases that improve the customer experience

Started by Mike Elliott in General Forum for dealerELITE Members on Tuesday. 0 Replies

There’s one great, predictable way to keep customers loyal, and this is it:Deliver a positive customer experience.About 70% of customers say that a positive experience would make them loyal to a company and likely to recommend the company to others, a NewVoiceMedia study found.Delivering one isn’t be too hard, either, considering customers cited having a…Continue

Tags: management, service, customer

5 Things Entrepreneurs Know That Other Professionals Don’t

Started by IC. Collins in General Forum for dealerELITE Members Dec 14. 0 Replies

BY : QuoraWhat do entrepreneurs know that no one else knows?Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThis question originally appeared on Quora: What do entrepreneurs know that no one else knows?Answer by Peter Baskerville, Wrote the Australian national qualification for Vocational Graduate Certificate in Entrepreneurship, teach it at Southbank Institute of Tech, on Quora,Here are the things I have found to be true, but that my…Continue

The Most Important Thing to Know About Leadership

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY : Thomas KoulopoulosThis is not your average story about business leadership. But it illustrates one of the crucial concepts every truly great leader knowsShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLeadership is not a title, it is a…Continue

This Is Why So Many People Hate Their Jobs

Started by IC. Collins in dealerELITE Professional Experience 6 hours ago. 0 Replies

BY : Tony SchwartzThe way we’re working isn’t working.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEven if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re…Continue

3 Things Guaranteed to Kill Your Company's Culture

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY : Matt EhrlichmanWhen forming your company's culture, there are three things you must say no to at all costs.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantAs a company grows, one of the most important areas of focus needs to be the culture. To…Continue

5 Levels of Remarkably Effective Delegation

Started by IC. Collins in dealerELITE Professional Experience 9 hours ago. 0 Replies

By : Peter EconomyDelegation is an essential skill for every leader. Master it and prosper.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantDelegation is one of the most important skills for managers to learn and apply. When you delegate tasks to…Continue

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TOP 5 Contributing Members This Week

1. Mike Elliott

Washington, DC, United States

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4. Joseph Cala

Beachwood, NJ, United States

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Gresham, OR, United States

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