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Latest Activity

IC. Collins posted discussions
3 hours ago
Kristopher Hampton commented on Sally Whitesell's blog post "What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
"We thought these phrases were normal, but this is how your client hears things. Great read!"
9 hours ago
Garry House's blog post was featured

Three Chances to Sell in Service

This article was written by Steve Hall and was originally published on the NCM Institute Up to Speed blog. Do you ever consider how many chances you get to sell to a service customer? What I’m talking about isn’t tactics, but rather the opportunities to gain a sale, or additional sale every time a customer reaches out to your service department. The way that I see it, you have three…See More
10 hours ago
Profile IconMitzi Runyan, Jason Owen, Adam Wesbury and 7 more joined DealerELITE.net
10 hours ago
Anne Fleming commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"Marsh and Willie -- thanks for your comments. Its amazing when I learned about this and how it affects women -- and men, too. My best to you.  "
11 hours ago
jeff sterns posted a blog post

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to work on time at…See More
12 hours ago
David Soyk updated their profile
12 hours ago
Willie Rodriguez commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"I would have never thought. Thanks for sharing."
12 hours ago
Marsh Buice commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"Great information Anne! Thanks for sharing this was very interesting."
12 hours ago
Black Book's blog post was featured

Challenge Completed, Market Continues Moving

Thanks for tuning into this week’s edition of Beggs on the Used Car Market, with data and insights from Ricky Beggs and Black Book. The movement in the market continues, and pretty much as was expected. The average segment change for both the cars and the trucks was at -$73 and -$64 respectively, a greater decline for both pieces of the market than the prior week. For the cars it was a very similar change level to the year…See More
13 hours ago
Lisandra Ramos posted a blog post

Covert Operations on Your Dealership's Website to Increase Conversion

Agent, you've been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.1. The BaitWhen your dealership’s website opens on a browser, what is the first thing customers see? They SHOULD be seeing the answers to these three questions right off the…See More
13 hours ago
Profile IconLisa Lee, Angie Hanchett, Erika simms and 1 more were featured
13 hours ago
Mike Gorun's blog post was featured

How to Make Lemonade Out of Lemons: the Easy Way

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…See More
13 hours ago
Kalyn Kasun's blog post was featured

Does A Great Leader Make A Great Team?

I recently read a fantastic article that an HR Professional wrote about her experience buying a MINI.…See More
13 hours ago
David Lewis's video was featured

It is All Because of Me

03:37
What creates success? You do! You are in control of your destiny, learn how.
13 hours ago
Anne Fleming's blog post was featured

Think Like a Woman @ Your Dealership

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov. 2012). As the…See More
13 hours ago
Stan Sher posted a status
"I will be doing the NF walk raising $750. I raised $180. Please donate and help me raise money for this awareness. http://bit.do/Spgw"
15 hours ago
Anne Fleming posted a blog post

Think Like a Woman @ Your Dealership

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov. 2012). As the…See More
16 hours ago
Black Book posted blog posts
17 hours ago
Brian Cox posted a blog post

FlickFusion Introduces Timeline Marketing, an Award-Winning Innovation That Expands Auto Dealer Presence on the Internet

FOR IMMEDIATE RELEASEUrbandale, IA--September 15th, 2014--Flick Fusion (www.flickfusion.com), the industry's leading video marketing provider, today introduced Timeline Marketing, a powerful tool that allows auto dealer personnel to update new and existing videos with dealership marketing messages in the form of banners and overlays. With a few simple clicks, inventory and dealership videos on both the dealer's website and on the Internet can be updated…See More
17 hours ago

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Blog Posts

Are You Available When Your Customers Are?

Posted by jeff sterns on September 15, 2014 at 4:56pm 0 Comments

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Continue

Covert Operations on Your Dealership's Website to Increase Conversion

Posted by Lisandra Ramos on September 15, 2014 at 3:35pm 0 Comments

Agent, you've been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.

1. The Bait

When your dealership’s website opens on a browser, what is the first thing customers see?…

Continue

Think Like a Woman @ Your Dealership

Posted by Anne Fleming on September 15, 2014 at 12:00pm 3 Comments

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov.…

Continue

Challenge Completed, Market Continues Moving

Posted by Black Book on September 15, 2014 at 11:54am 0 Comments

Thanks for tuning into this week’s edition of Beggs on the Used Car Market, with data and insights from Ricky Beggs and Black Book.

 

The movement in the market continues, and pretty much as was expected. The average segment change for both the cars and the trucks was at -$73 and -$64 respectively, a greater decline for both pieces of the market than the prior week. For the cars it was a very similar…

Continue

FlickFusion Introduces Timeline Marketing, an Award-Winning Innovation That Expands Auto Dealer Presence on the Internet

Posted by Brian Cox on September 15, 2014 at 11:50am 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--September 15th, 2014--Flick Fusion (www.flickfusion.com), the industry's leading video marketing provider, today introduced Timeline Marketing, a powerful tool that allows auto dealer personnel to update new and existing videos with dealership marketing messages in the form of banners and overlays. With a few simple clicks, inventory and dealership videos on both the dealer's website and on…

Continue

Does A Great Leader Make A Great Team?

Posted by Kalyn Kasun on September 15, 2014 at 10:00am 0 Comments

I recently read a fantastic article that an HR Professional wrote about her experience…

Continue

Which Vehicle Achieves Equity Position The Fastest?

Posted by Black Book on September 15, 2014 at 9:14am 0 Comments

24.9% of all car loans were 73 to 84 months long during the first quarter of 2014 according to Experian. This number continues to grow compared with just a few years ago. And while delinquencies are still at historic lows, how can auto lenders determine when vehicles entering their portfolio are expected to reach a position of equity?



Black Book is working with auto lenders to take a close look at comparative collateral data in order to spot this trend. The company recently…

Continue

How to Make Lemonade Out of Lemons: the Easy Way

Posted by Mike Gorun on September 15, 2014 at 8:43am 0 Comments

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…

Continue

TOP Featured Discussions

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Forum

Why Employees Won't Tell You What They Really Think

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Roger Sowers on Wednesday. 1 Reply

Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.One of the reasons for being so tight-lipped can be attributed to a belief by employees that regardless of what they say, they feel they aren't powerful enough to actually make a difference, according to a new study to be published in the Personnel Psychology journal.For their research, the authors conducted three studies: a laboratory…Continue

Tags: management, dealership

Do Self-Driving Cars Spell Doom For Auto Insurers?

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

The self-driving car seems like a ter­ri­ble driver’s dream: no steer­ing wheel to con­trol, no trou­ble par­al­lel park­ing, no con­cerns about hav­ing a cou­ple of beers on the way home from work. But the removal of fal­li­ble human dri­vers might cre­ate havoc for auto insurers.Human error accounts for 90 per­cent of road acci­dents, accord­ing to the Inter­na­tional Orga­ni­za­tion for Road Acci­dent Pre­ven­tion, and our col­lec­tive fail­ure rate helps the auto insur­ance indus­try rake…Continue

Tags: auto, safety, management, dealership, technology.

5 Successful Habits for The Automotive Sales Fraternity™

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

The most successful automotive sales consultant’s behaviors. 1. Believe When automotive sales consultants examined the success rate of people in their field, they will talk themselves out of even trying. You have to believe in yourself. We vividly imagine ourselves making all the right moves with fluid grace, equally split between negative and positive and ending up on the positive with zero mistakes or missteps. From your friends The Automotive Sales Fraternity™ TechAutoCareers.com® 2.…Continue

Which Step.................

Started by IC. Collins in General Forum for dealerELITE Members 3 hours ago. 0 Replies

Which Step Have You Reached Today?1. Yes, I did it! 2. I will do it 3. I can do it 4. I'll try to do it 5. How do I do it 6. I want to do it 7. I can't do it 8. I won't do itWhat do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author, Educator, Trainer and President: Has…Continue

Price of Success

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. What do you think? Do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful. What do you think? Is this something you can benefit from or do you have a few tricks up your…Continue

Top 3 tools

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

If you and your team could focus on being sure that only three key tools were applied to your sales days this year, what would they be? This is a continual debate here at TechAutoCareers.com®. Here are our thoughts... 1. Establish a relentless focus on talking with prospects and customers at every moment of each sales day. Sales requires contact. Make contact your first priority. 2. Be prepared with one to three absolutely solid statements that communicate the reasons someone should buy from…Continue

Learn......

Started by IC. Collins in General Forum for dealerELITE Members on Saturday. 0 Replies

"Learn from yesterday, Live for today, Hope for tomorrow. Tthe important thing is not to stop questioning."~ Albert Einstein ~What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author, Educator, Trainer and President Has One Simple Goal: Improve a Million Automotive…Continue

RIP Facebook – February 4, 2004 to February 11, 2016

Started by Mike Elliott in Social Media and Reputation Management on Friday. 0 Replies

MENLO PARK, Calif., February 11, 2016 – Facebook, the first major social-media network, which gained more than a billion users worldwide and revolutionized interpersonal communications forever, died today after suffering a long illness of user dissatisfaction. It was 12.Facebook is survived by its father, Mark Zuckerberg; stepmother, Priscilla Chan; uncles, Eduardo Saverin, Dustin Moskovitz, and Sean Parker; adopted siblings, Instagram and WhatsApp; benefactors including Peter Thiel and Accel…Continue

Tags: social, mdia, management, dealership, sponsored

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

3. Paul Accinno

Pittsburgh, PA, United States

4. Anne Fleming

Pittsburgh, PA, United States

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Jupiter, FL, United States

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