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Garry House and Mike Elliott are now friends
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Mathew Koenig posted a video

About those happy customer photo - Mats Mobile Motivation QuickTip

Consumer privacy is at the forefront of everything these days. If you don't want to land yourself in a multimillion dollar lawsuit, use this quick tip next t...
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Profile IconRichard luciano, bud grimm, Chris Hill and 1 more joined DealerELITE.net
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Josh Knutson posted a blog post

How Will Mobile Tech Partnerships Shift The Automotive Market?

Connected Car and the Dealership:The era of connected cars is officially well underway. Automotive and technology giants recently announced substantial partnerships that will pave the future of cars and technology.Apple announced CarPlay, bringing its brand new in-car infotainment system to Honda, Mercedes, Volvo, Hyundai and Jaguar as well as a dozen committed partnerships from some of the largest manufactures in the automotive…See More
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Rebecca Ward's blog post was featured

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to begin…See More
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Anne Fleming's 2 blog posts were featured
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Garry House commented on Garry House's blog post Accept or Reject: You Need More Salespeople - by Paul Stowe
"Thank you for the comments! Ian, if you'd like to contact Paul Stowe directly, he'd be happy to walk you through the numbers. His email address is: pstowe@ncm20.com. "
11 hours ago
Frank Renaldi and Mathew Koenig are now friends
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Michael Del Priore commented on Garry House's blog post Accept or Reject: You Need More Salespeople - by Paul Stowe
"This so true. Upper Management does not want to recognize the need to hire additional sales personnel to increase the sold numbers for the store."
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Michael Del Priore commented on Paul Sansone Jr.'s blog post Are We at a Cross Roads with our Auto Sales Staff?
"Excellent Post"
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Charles Sullivan left a comment for Joe Clementi
"Hi Joe, Thank you for welcoming us to the community.  "
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Matt Page's discussion was featured

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.We can take this in many directions, but they are:Be ProactiveBegin with the End in MindPut First Things FirstThink Win-WinSeek First to Understand, Then to be UnderstoodSynergizeSharpen the SawWe need to work on all of these, but which three do we need the most help with?There are many directions we can take this, but realize how can we apply them to our lives, then our industry.See More
14 hours ago
Dave Anderson's blog post was featured

Ten Tips to Retain Talent

At a Fortune business conference in 2003 a moderator asked Indra Nooyi, now Chairperson and CEO of PepsiCo: “As a leader, what keeps you awake at night?”Without a second’s pause Nooyi replied, “Retaining my talent.”Any leader wishing to measurably grow their organization is wise to list the same concern at the top of their list. Following are ten tips to retain talent; there is actually good and bad news. The good news is that these are principles, and if you follow them you will succeed in…See More
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Craig Lockerd posted a status
14 hours ago
Charles Sullivan posted a blog post

How To Market Yourself with Little or No Money!

Hi FrankYou can do lots of things without spending a lot of money. When its slow, you have less money, but more time. To get the conversation started I've listed a few ideas that are effective and mostly FREE. Become a great farmer: “Prepare for Spring, by managing Winter”Please add your ideas and lets see how many we can create .  Things you can do with little or No Money!Drop Box campaigns:Purchase 25 drop boxes and work with local business to set up on their counters.Check in weekly to…See More
14 hours ago
Anne Fleming updated their profile
14 hours ago
Mathew Koenig commented on Mathew Koenig's blog post Are you even OFFERING a way to convert your videos?
"I'll take a look Frank. I'll be out of pocket today but you can reach out to me as well at 2693121787 tomorrow or Friday. I'd love to chat."
17 hours ago

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Motivate | Educate | Inspire

David Lewis Presents his weekly Sales Meeting: Why the Average Salesperson Sells 10-12 Cars per Month Part 7: Leaving the Customer Alone at Negotiations

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TOP Featured Blogs

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Want the REAL Reasons Women Buy from their Salesperson?

Welcome to Women Wednesdays!

Dealers who “get it” know that the key distinction in optimizing sales to women is having exceptional sales advisors who offer exceptional service. But what does that really look like? 
Women tell us directly through our car dealer review platform what works for them when interacting with a sales agent.  Below are their top 5 reasons for buying a car from…

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Reviews Show Consistent, Extraordinary Experiences by Women 

Congratulations to Kelly Ford! Here is the press release that was sent out. Wanted to showcase this on dealerElite!

Last year, women purchased an estimated 27.5 million vehicles – an impressive 75,000 units a day at new and used car…

Top 5 Best Practices when posting to eBay classifieds

Top 5 Best Practices on eBay Classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:

1.)  New eBay accounts require some “Seasoning” similar to the historical…

Ten Tips to Retain Talent

At a Fortune business conference in 2003 a moderator asked Indra Nooyi, now Chairperson and CEO of PepsiCo: “As a leader, what keeps you awake at night?”

Without a second’s pause Nooyi replied, “Retaining my talent.”

Any leader wishing to measurably grow their organization is wise to list the same concern at the top of their list. Following are ten tips to retain talent;…

Blog Posts

How to Convert Social Media Fans to Customers

Posted by Rebecca Ward on April 16, 2014 at 6:00pm 0 Comments

You spend a lot of time updating and managing your social media sites, hoping to increase your fan base and engage past and future clients. But do you know how to convert those social friends into shoppers?  Make sure that you are doing all of the right things to convert your social media following into customers by adopting the following practices:

¨  Combine the right message with the right platform.

You can post messages on your social sites all day long, but if you’re…

Continue

How Will Mobile Tech Partnerships Shift The Automotive Market?

Posted by Josh Knutson on April 16, 2014 at 3:54pm 0 Comments

Connected Car and the Dealership:

The era of connected cars is officially well underway. Automotive and technology giants recently announced substantial partnerships that will pave the future of cars and technology.…

Continue

Why Should You Blog?

Posted by Rebecca Ward on April 16, 2014 at 3:00pm 0 Comments

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Continue

How To Market Yourself with Little or No Money!

Posted by Charles Sullivan on April 16, 2014 at 11:30am 0 Comments

Hi Frank

You can do lots of things without spending a lot of money. When its slow, you have less money, but more time. To get the conversation started I've listed a few ideas that are effective and mostly FREE. …

Continue

Want the REAL Reasons Women Buy from their Salesperson?

Posted by Anne Fleming on April 16, 2014 at 8:00am 0 Comments

Welcome to Women Wednesdays!

Dealers who “get it” know that the key distinction in optimizing sales to women is having exceptional sales advisors who offer exceptional service. But what does that really look like? 

Women tell us directly through our car dealer review platform what works for them when interacting with a sales agent.  Below are their top 5 reasons for buying a car from…

Continue

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Posted by Anne Fleming on April 15, 2014 at 5:30pm 5 Comments

Kelly Ford Named Top 2014 Women-Drivers Friendly Dealer

Reviews Show Consistent, Extraordinary Experiences by Women 

Congratulations to Kelly Ford! Here is the press release that was sent out. Wanted to showcase this on dealerElite!

Last year, women purchased an estimated 27.5 million vehicles – an impressive 75,000 units a day at new and used car…

Continue

Top 5 Best Practices when posting to eBay classifieds

Posted by Jason Turner on April 15, 2014 at 4:28pm 0 Comments

Top 5 Best Practices on eBay Classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:

1.)  New eBay accounts require some “Seasoning” similar to the historical…

Continue

TOP Featured Discussions

Text Messaging Campaign....

Question to the car Gods....

I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a…

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

We can take this in many directions, but they are:

Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen the Saw

We need to work on all of…

The New Salespeople Schedule

Someone asked me about adding a third team at a dealership on Facebook and this is my revised solution:

Do 5! The way I would do it is to have all your sales people work 3 straight days the whole day, then have 2 straight off. Have 5 rotations, but have team dealership instead! If you have a busy day, someone can take another day off, then come in on the busy day with prior permission. This is not just a Gen Y trend, but nurses do similar things at times. This way your workers can be…

New Employee Training

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to…

Forum

Text Messaging Campaign....

Started by Frank Renaldi in OTHER - Does Not Fit Any Predefined Category. Last reply by Shawn Ryder yesterday. 2 Replies

Question to the car Gods....I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a month.  Any advice…Continue

Tags: newsales, textcampaigns, SalesReps

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

Started by Matt Page in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.We can take this in many directions, but they are:Be ProactiveBegin with the End in MindPut First Things FirstThink Win-WinSeek First to Understand, Then to be UnderstoodSynergizeSharpen the SawWe need to work on all of these, but which three do we need the most help with?There are many directions we can take this, but realize how can we apply them to our lives, then our industry.Continue

New Employee Training

Started by Brian Hy in Sales Forum. Last reply by Timothy Marvel on Sunday. 2 Replies

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to share,…Continue

Tags: vehicle, Chevrolet, Used, vehicel, Sales

Compliance Companies

Started by Greg Epps in Legislation, Regulations, Compliance and Legal Issues yesterday. 0 Replies

Does anyone have suggestions for compliance companies? Looking for front end F&i compliance as well as back end OSHA, EPA, etc. I have looked at KPA and Automotive Compliance Consultants. Just wondering if anyone has other suggestions. These 2 companies offer packaged solutions for both areas. Not sure if I am better to go with a packaged solution or if I am better to go with a front end compliance company and another for back end safety and environmental.

Lexmark Printer vendors

Started by Jason Mitchell in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

If you are a Reynolds DMS dealer, then you probably use Lexmark printers.  When they mess up or go out, please do yourself a favor and stay away from www.theprinterdepo.com.  They have the worst customer service of any printer company we have ever seen.  Their RMA process is a complete joke, and the customer service reps could care less if the customer is happy or not.  Just a warning.ThanksJasonContinue

Tags: vendors, Printer, Reynolds, Lexmark

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom Gorham Feb 14. 78 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.  Keep responses down to two brief sentences.  Mark Continue

Tags: for, auto, retailing, environments, work

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17, 2013. 76 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

AutoBlog News Feed

2015 Dodge Charger darts into NY traffic

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2015 Dodge Charger

2015 Dodge Charger Meet the refreshed 2015 Dodge Charger; notice anything different? You would have to be pretty farsighted to miss the sedan's new Dart-like nose, and it's likely going to be quite polarizing to the car's fans. Gone are the previous furrowed, aggressive headlights in favor of a wider, friendlier look.

While the more rounded headlights and narrower grille are going to be the first thing most people notice, Dodge claims its designers have made changes to nearly every panel on the Charger. The hood dips down deeper at the front, and the doors show off a more angled version of the car's shoulder blister. LED running lights and taillights are standard on all models, and SXT and RT trims get LED foglights. Even though the front might not be as intimidating, Dodge has hung onto the sedan's muscular stance with angular contours making up the rest of the redesign.

Under the hood is the same engine range you've come to know over recent years. Both the 5.7-liter V8 and the 3.6-liter V6 return for 2015, with the Hemi making 370 horsepower and 395 pound-feet of torque, and the standard Pentestar outputting 292 hp and 260 lb-ft. All models are now equipped with Chrysler's TorqueFlight eight-speed automatic as standard. Fuel economy for V8 Chargers is predicted at 16 miles per gallon city and 25 mpg highway, compared to 15 mpg / 25 mpg last year with a five-speed automatic. All models also come with electric power steering, and the axles are cast from aluminum to save weight.

The interior sees many of the same changes as the Challenger with a new 7-inch display located between the speedometer and tachometer, and all models but the SE come with an 8.4-inch Uconnect infotainment system with optional navigation. Drivers hang on to a redesigned three-spoke steering wheel with available paddle shifters. There are a ton of new safety assistance features available on the sedan, including lane departure warning, adaptive cruise control, forward collision warning and more.

Trim levels are simplified from seven entries currently down to four: SE, SXT, R/T and R/T Road and Track. All-wheel drive is now optional on the base SE model, but it's no longer offered on the R/T, which means it won't be possible to get the 5.7-liter V8 driving all four wheels.

The new Charger will be on dealer lots by the end of the year. Scroll down for the entire detailed release on the refreshed sedan.

Continue reading 2015 Dodge Charger darts into NY traffic

2015 Dodge Charger darts into NY traffic originally appeared on Autoblog on Thu, 17 Apr 2014 00:03:00 EST. Please see our terms for use of feeds.

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Dave's Corner

Automotive News - Dealers

BMW dealers with Product Geniuses boost profit and customer satisfaction

BMW dealers in Europe taking part in the automaker's Product Genius program are getting a financial boost.

Brace yourself for 'velocity'

There's a new buzzword trending through the car business right now: velocity. It has been popping up in conversations and presentations for a while, and is on the lips of visitors here at the New York auto show. And it might be a good thing.

Hyundai goes mild with 2015 Sonata makeover

Hyundai is tweaking the recipe that made the Sonata one of the industry's hottest mid-sized sedans in recent years with a makeover for 2015 that is more mild than spicy.

Ghosn sees 'bright spots' for carmakers as sales grow in U.S., China

Global carmakers will see rising demand this year as sales in China and the United States expand and Europe starts to grow again, Renault-Nissan CEO Carlos Ghosn said.

Recent National Job Listings

1. Anne Fleming

Pittsburgh, PA, United States

2. Richard Holland

Las Vegas, NV, United States

3. Paul Sansone Jr.

Neptune, NJ, United States

4. Joseph Cala

Beachwood, NJ, United States

5. Chris Saraceno

Allentown, PA, United States

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Wards Auto Dealer News Feed

HMG And Sen. Blumenthal's Appeal To Judge To Reject GM Liability Protection

http://photos.prnewswire.com/prnc/20140410/DA03259 CORPUS CHRISTI, Texas, April 16, 2014 /PRNewswire/ -- Today, HMG issued a statement in agreement with U.S. Sen.

read more

Parking Management Market - Forecasts & Analysis to 2018

http://photos.prnewswire.com/prnc/20130307/600769 DUBLIN, April 16, 2014 /PRNewswire/ -- Research and Markets (http://www.researchandmarkets.com/research/9h9zr8/parking) has announced the addition of the "Parking Management Market - Forecasts & Analysis to 2018" report to their offering.      (Logo:...

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Ram takes the pickup truck category by the horns

http://photos.prnewswire.com/prnc/20140416/75739 EDMONTON, Alberta, April 16, 2014 /PRNewswire-iReach/ -- When Ram split from Dodge, it was unknown how the market would react. It turns out though, it was a good move for the Chrysler Corporation because Ram is now a major competitor in the pickup truck category and quickly gaining more...

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Automotive News - Breaking News

Dodge Charger tames rough edges with 2015 nose job

The 2015 Dodge Charger underwent a nose job that trades its previously bulbous front fascia for a more subtle look reminiscent of the smaller Dodge Dart.

2015 Challenger muscles up; interior revamped but retains retro look

The 2015 Dodge Challenger has more power, an available eight-speed transmission and few changes to its retro exterior. Engineers coaxed 15 more hp from the top-end 6.

GM sets up new parts-ordering system for recall repairs

GM today gave its dealers a revised ordering process that the retailers said should speed the shipment of parts, ease repairs and ensure the job gets done right.

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