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Profile IconSylvain Amiot, Rick Zauck and Scott Roy joined DealerELITE.net
1 minute ago
Reid Rubenstein commented on Jim Radogna's blog post Think Compliance Isn’t Your Problem? Think Again
"Thanks Jim. Every dealership/car lot should require every employee to read your post. "
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Alan Ram is now friends with Garry House and Dennis Wagner
3 hours ago
IC. Collins posted discussions
4 hours ago
sara callahan posted a blog post

Content Marketing Strategy: How to Create a Winning Company Blog

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers. There are many types of content…See More
6 hours ago
Timothy Marvel posted a status
9 hours ago
Jeff Cowan posted a video

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
14 hours ago
Jeff Cowan is attending Maggie Lee's event

EasyCare's Best Training Day Ever 2015 at Nob Hill Masonic Center

January 22, 2015 from 7:15am to 5:30pm
Back by popular demand, Best Training Day Ever, a one day training event, will present some of the retail automotive industry’s leading performance strategists in live, interactive training sessions. Attendees will have the opportunity to learn about all aspects of operations, with practical information they can take back and implement at their dealership.Presentations will be given by the industry’s top performers and influencers, including:-Dave Anderson, president of Dave Anderson’s Learn to…See More
14 hours ago
steven chessin commented on Dave Anderson's blog post Remember: “It’s the Culture, Stupid!”
""there's plenty of room at the top for guys like you who care enough to do things well and right"  Just this past week a GM said to me, "but Steve, we don't need more leads and better lead management, we already have…"
15 hours ago
Jeff Cowan posted a photo
16 hours ago
Sally Whitesell commented on Kristopher Hampton's blog post Why do we Offer Coupons?
"Great point Kris! "
20 hours ago
Misti Miller posted a blog post

The Thrill of the Hunt

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this single day.…See More
yesterday
steven chessin and fred berzunza are now friends
yesterday
Brian Cox posted a blog post

Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

FOR IMMEDIATE RELEASEUrbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer clients and lot services…See More
yesterday
Black Book posted a blog post

Some Interesting Trends

Hello and welcome to this week’s Used Car Market Report, with insights from Ricky Beggs and Black Book. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement will spread over to the new and used auto lots.Even though there were comments from the Black…See More
yesterday
Jeff Cowan left a comment for Nelson Serrano
"Hi Nelson, Thanks for connecting! Jeff"
yesterday
Jeff Cowan and Nelson Serrano are now friends
yesterday
IC. Collins posted discussions
yesterday
Rob Gehring posted a blog post

Hard Work...Together

Greetings,There's a new Nike commercial on television that has such a positive uplifting point it should be a part of every one of our companies themes. It is Lebron James and the Cleveland Cavaliers in the huddle prior to the game. Every professional sports team has a session similar to this where the spokesperson attempts to fire up the participants towards victory. In this inspiring message LeBron informs the…See More
yesterday
Timmy D. James posted a blog post

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a lead. Think about…See More
yesterday

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TOP 5 Videos This Week

1. It is All Because of Me

Added by David Lewis on September 9, 2014

TOP 5 Photos This Week

1. Robbie

Added by Robert Joseph Walker on November 20, 2014

 

Top Content of the WEEK 

1 Remember: “It’s the Culture, Stupid!”

Remember: “It’s the Culture, Stupid!”

Added by Dave Anderson on November 19, 2014

2 Think Compliance Isn’t Your Problem? Think Again

Think Compliance Isn’t Your Problem? Think Again

Added by Jim Radogna on November 20, 2014

3 Why do we Offer Coupons?

Why do we Offer Coupons?

Added by Kristopher Hampton on November 20, 2014

4 EasyCare's Best Training Day Ever 2015

EasyCare's Best Training Day Ever 2015

January 22, 2015 from 7:15am to 5:30pm at Nob Hill Masonic Center

Organized By: Kelly Kaufman

5 When An Apology Isn’t An Apology

When An Apology Isn’t An Apology

Added by Richard Holland on November 20, 2014

6 Robbie

Robbie

Added by Robert Joseph Walker on November 20, 2014

7 It is All Because of Me

It is All Because of Me

Added by David Lewis on September 9, 2014

8 Social Media Should Drive Shoppers to Dealer's Website. Period.

Social Media Should Drive Shoppers to Dealer's Website. Period.

Added by JD Rucker on November 16, 2014

9 Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Added by Brian Cox on November 11, 2014

10 The HIGHEST ROI process ever is also the least implemented

The HIGHEST ROI process ever is also the least implemented

Posted by Roger Williams on November 7, 2014

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Motivational | Educational | Inspirational

TOP Featured Blogs

Dialing for Dollars: Cold Calling Secrets

I conduct follow up training classes for salespeople that deliver less than 8 units for the month. Out of some 130 salespeople in our organization last month we had 28 that missed the mark. In previous classes I’ve conducted training on various parts of the steps to the sale, overcoming objections, and closing techniques.

This month I decided to drill down…

Think Compliance Isn’t Your Problem? Think Again

News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 7 employees at the same dealership who have been indicted so far this year. Not very pretty.…

When An Apology Isn’t An Apology

Regardless of how hard you work to ensure that your customers have an excellent experience, mistakes happen. No doubt you’ve had customers complain about something – it took too long for their vehicle to be serviced, there was a miscommunication in pricing during the sale, or a general failure…

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a…

Five Essential Strategies to Sustaining a Productive Sales Department

http://autosuccessonline.com/news/blog/625-spotlight-joe-clementi

 

Dealing with today's informed customers is as challenging as any time in history. Information is readily available as dealerships around the country lean on the Internet to compete for market share.

Third-party Websites acting as consumer advocates continue to compete for the attention of the Web-savvy…

Blog Posts

Content Marketing Strategy: How to Create a Winning Company Blog

Posted by sara callahan on November 25, 2014 at 8:52am 0 Comments

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers.

 

There…

Continue

The Thrill of the Hunt

Posted by Misti Miller on November 24, 2014 at 2:07pm 0 Comments

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this…

Continue

Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

Posted by Brian Cox on November 24, 2014 at 12:21pm 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer…

Continue

Some Interesting Trends

Posted by Black Book on November 24, 2014 at 12:20pm 0 Comments

Hello and welcome to this week’s Used Car Market Report, with insights from Ricky Beggs and Black Book. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement will spread over to the new and used auto lots.



Even though there were comments…

Continue

Hard Work...Together

Posted by Rob Gehring on November 24, 2014 at 9:34am 0 Comments

Greetings,

There's a new Nike commercial on television that has such a positive uplifting point it should be a part of every one of our companies themes. It is Lebron James and the Cleveland Cavaliers in the huddle prior to the game. Every professional sports team has a session…

Continue

Building Rapport Before the Lead Is the Way to Win the Sale

Posted by Timmy D. James on November 24, 2014 at 8:58am 0 Comments

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

Continue

She Showed Me Hers. Now She Wants To See Mine.

Posted by Mike Stoner on November 23, 2014 at 3:06pm 0 Comments

Her’s was a 7. She told me it’s what she would rate it. Now it was up to me to convince her mine was a good solid 10. I knew it shouldn’t be too difficult because she told me it was what she was wanting soon after we met.

It was a new F-150 she was after. Not just any F-150. She wanted a 4X4 Supercab with a long bed. That wasn’t impossible but it may as well be since less than 2% of production was Supercab Long…

Continue

What should you measure in F&I

Posted by Chuck Scalies on November 23, 2014 at 4:32am 0 Comments

1. F&I Product Sales by Salesperson

In most dealerships, a clear division of duties exists between the salesperson and the F&I manager. However, a salesperson’s actions on the dealership lot, telephone and showroom floor play an essential role in the success of the dealership’s financing and protection product sales. How the salesperson manages the interaction between the customer and the F&I professional has a major impact on the ability to finance the purchase as well as…

Continue

TOP Featured Discussions

Girls Grasp Negotiation Tactics When We Show Them How

By : Molly Fletcher


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


I’ve always treasured time with my three girls, especially knowing that in our society, daughters can have a hard time claiming their own unique voices to ask for what they…

How 2 Minutes Can Set You Up for a Successful Day

BY ARIANA AYU


We all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Have you ever…

The HIGHEST ROI process ever is also the least implemented

The most important process COACHING

 

*5 Point Strategy to grow your own coaches

 

Coaching = A training or development process

 

    At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because…

McKinsey Projects Autonomous Cars and Car-sharing. What Does It Mean for Dealers?

McKinsey Quarterly: A road map to the future for the auto industry

McKinsey is projecting a very different automobile market in the not-too-distant future. Are dealers and manufacturers ready?

Do you price according to your competitors' pricing?

I know that's probably a bit of a naive question, but if you're pricing for what the market will bear, what help do you turn to for that? What product? What is out there besides VinSolutions? Or are you less interested in what your competitors are asking than in what you must price it at to make a profit?

Additionally, who is your competitor? Do you consider only those geographically nearby or are you starting to think about the Carvana's and Beepi's of the online auto-sales…

Forum

The HIGHEST ROI process ever is also the least implemented

Started by Roger Williams in Dealer Forum. Last reply by Roger Williams Nov 10. 11 Replies

The most important process COACHING *5 Point Strategy to grow your own coaches Coaching = A training or development process     At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because they demonstrated the ability to sell cars at a high level. Selling cars at a high level as an individual is a totally different skill set than coaching a team to perform at a high level. The two skills are actually quite opposite. Typically…Continue

Tags: #Winning, #Developing, #Coaching

It's Time to Pivot Customer Service

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

By : Frank EliasonShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLet's start off with a very basic question, why do you contact a Customer Service department? For most of us it is certainly not because we have a desire to. The fact is that often the need for Customer service…Continue

11 Powerful Ways to Boost Your Sales Right Now

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY PETER ECONOMYSell local but think global to increase your sales and grow.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEach year, American Express sponsors an event dubbed Small Business Saturday. The event--always held on the first Saturday…Continue

What Comes First: The Sale or the Financing?

Started by Mike Elliott in F&I Forum yesterday. 0 Replies

There are a lot of mysteries in life. What happened to the lost city of Atlantis? Does Bigfoot really exist? Who shot JFK? For car dealers, unlocking the secret to sales and financing isn’t science fiction, but it can be cause for good debate. Is it best to sell the car and then find the financing, or secure the financing and then find the right car? The answer is a little of both.When a customer comes to you looking to make a purchase there are a lot of things that happen almost…Continue

Tags: dealership, management, F&I, financing, sales

3 Opening Remarks to Use on Your Next Sales Call

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY JOHN BRANDON@JMBRANDONBBHere are three ideas for how to start your next sales call. Use them to spark interest in the conversation.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFor those who make frequent sales calls, it can be hard to stay creative--especially if you make…Continue

"Four Pillars of Success."

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

Success begins with knowing who you are.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantSuccessful sales consultants owe their achievements to "four pillars of success.""Although these pillars sound simple, they are quite hard to execute consistently,""Without…Continue

NHTSA: Not Enough Evidence to Force Nationwide Takata Airbag Recall

Started by Mike Elliott in Legislation, Regulations, Compliance and Legal Issues on Friday. 0 Replies

A high-ranking official at the National Highway Traffic Safety Administration was defending federal safety regulators' decision not to mandate a national recall of all cars affected by defective airbags manufactured by Japan’s Takata. According to The Detroit News, Deputy NHTSA Administrator David Friedman was preparing to tell a U.S. Senate committee that the agency doesn't have sufficient data to force a nationwide recall, and that such a broad action could divert limited replacement parts…Continue

Tags: airbag, safety, news, auto, recall

The 15 Characteristics of People Who Succeed at Sales

Started by IC. Collins in dealerELITE Professional Experience 4 hours ago. 0 Replies

By : John RamptonIf you’ve ever been involved with sales, then you know that it’s not for the faint of heart. Whether it’s selling a pair of sneakers at a store, a new heating system to homeowners or pitching a startup to investors, making that sale depends on the appearance, knowledge and enthusiasm of the salesperson. Quite…Continue

AutoBlog News Feed

Confirmed: Mitsubishi Mirage sedan confirmed for US

Filed under: , ,

Mitsubishi Mirage

The Mitsubishi Mirage easily takes the cake as the worst new car I've driven in the last year. Actually, make that the worst new car I've driven in several years (Side Note: when was the last time I drove a Smart Fortwo?). But regardless of what I, or my colleagues, think about the Mirage, it's selling decently - Mitsubishi has moved over 14,000 of them so far this year, which is actually higher than the company initially expected. And now, we've got official confirmation that the sedan version is headed our way.

This isn't really shocking, considering earlier reports, but Motor Trend received further confirmation of the Mirage sedan's arrival during last week's Los Angeles Auto Show. There's no official timing as to when the sedan will arrive, and when I reached out for comment, a Mitsubishi spokesperson said of this report, "Yep. Confirmed."

So, yeah, the Mirage sedan is headed our way. It'll probably come in somewhere around the low, low $12,995 price of the hatchback, and hopefully, it'll be better to drive than its more versatile hatchback sibling. And hey, if it can help Mitsubishi build sales momentum here in the US, then that's a win, right?

Mitsubishi Mirage sedan confirmed for US originally appeared on Autoblog on Tue, 25 Nov 2014 14:15:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Jim Radogna

San Diego, CA, United States

5. Kristopher Hampton

Destin, FL, United States

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Automotive News - Dealers

Ford Mustang goes to Dubai

Ford is rolling out all the stops for the international debut of its pony car.

Ford to keep base price stable on Explorer, but raises top trim level

Ford has held the line on prices for the refreshed 2016 Explorer crossover, but a new top-of-the-line Platinum trim raises the ceiling on what a customer can spend for the hot-selling full-size crossover to well above $50,000.

Buffalo dealers dig out while Ford restarts stamping plant

Auto dealers in the Buffalo are reopening this week after digging out from the massive snowstorm that dumped up to 7 feet of snow in some areas.

Lexus' Bracken says 300,000 U.S. sales 'is within our grasp' this year

Lexus is raising its U.S. sales target to 300,000 vehicles this year, General Manager Jeff Bracken said. 'We started the year with a sales goal of 290,000 units,' Bracken told Automotive News. 'Now 300,000 is within our grasp.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Jim Radogna

San Diego, CA, United States

5. Kristopher Hampton

Destin, FL, United States

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Wards Auto Dealer News Feed

Israel Corporation Moves Forward With the Proposed Strategic Separation of its Holdings

TEL AVIV, Israel, November 25, 2014 /PRNewswire/ --   ILCO announces shareholders' meeting to be held on December 31st to approve the proposed separation of its holdings, and publishes full transaction report detailing the process and proposed new structure ILCO's new strategic...

2015 Models: Mazda

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Automotive News - Breaking News

Land Rover blasts Evoque look-alike from China

Land Rover plans to complain to Chinese officials about a close copy of its Evoque SUV that broke cover at the Guangzhou Motor Show in China late last week.

Canada helped bail out GM, Chrysler with incomplete information, auditor finds

Canada had limited information about the restructuring plans of GM and Chrysler Group when the government approved a $12.1 billion bailout for the automakers in 2009, federal auditors said.

Scion nixes convertible, turbocharged FR-S

Toyota says there will be no convertible version of the Scion FR-S sports car and -- in a blow to power-seeking enthusiasts everywhere -- no turbocharged engine.

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