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Automotive Sales Training -Complete Sales Freedom in Two Years or Less
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Mathew Koenig commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?James A. Ziegler commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
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Motivational | Educational | Inspirational
TOP Featured Blogs
Strategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality.
The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set…
NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?
A quick look at the current state of auto retailing would suggest that things are good. Tough times (and a couple of notable bankruptcies) have thinned dealer ranks. Although pressures are mounting, the manufacturers are still demonstrating discipline around production volumes. Most importantly, customers are returning to showrooms.
Add all factors together and the result is that volumes and margins on both new and pre-owned vehicles are strong. So strong, in fact, that many…
There Are Only 86,400 Seconds In A Day-Don't Waste Them.
The importance of time is something that we must never take for granted. As we know the time that we have here on Earth is limited and it's imperative that we don't look back over our life when we get older and say "I wish I had of." I remember…
Automotive Sales Training -Five Tips for Beginning Sales People
1. Educate Yourself
Don’t wait for managers or anyone else to give you the sales education you need. Unfortunately, the automobile industry has been stuck for years in a, “Throw them in and see if they can swim mentality.” Some dealerships take new recruits to a meeting room and have them watch training tapes for a day and expect them to be trained. Neither of these options will increase your odds for success.
Begin a massive self-education program that will…
Yahoo confirms $1.1B purchase of Tumblr, “promises not to screw it up”
Yahoo is investing big-time in the social media. The company announced today that it has purchased Tumblr, the popular blogging and social media network, for $1.1 billion.
"I'm delighted to announce that we've reached an agreement to acquire Tumblr!," Marissa Mayer, the CEO of Yahoo, announced on her own…
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Blog Posts
May's Fixed Performance Newsletter
Posted by Rob Gehring on May 23, 2013 at 9:37am 0 Comments 0 Likes
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MAXIMIZING SHOP PRODUCTION May 2013
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The Truth About Your Data
Posted by Keith Shetterly on May 23, 2013 at 9:30am 2 Comments 0 Likes
The Truth About Your Data almost always begins with contracts.
I know that dealers are often unaware of the full content and ramifications of vendor and services contracts, and that's why the vendor's sales people…
If Your Friends Jumped Off a Bridge...
Posted by Joe Webb on May 23, 2013 at 9:10am 0 Comments 0 Likes
If your friends jumped off a bridge, would you as well? Is that what your mother always asked you growing up? When caught making a mistake or doing wrong, children will always look to point the finger elsewhere. They’ll blame it on a friend, a neighbor, a bully, or an instigator. They were just following someone else’s lead… even if they knew it was wrong. That’s their excuse.…
Continue
The Most Important Social Media Webinar I’ve Ever Presented is Coming Soon
Posted by JD Rucker on May 23, 2013 at 9:00am 0 Comments 0 Likes
On June 5th, I will be presenting a webinar called “Beyond the Basics: 5 Myths and 10 Rules for Advanced Social Media Mastery“. It might as well be called, “Stop the madness because the social media world is going down a dark path.”…
ContinueAutomotive Sales Training -Complete Sales Freedom in Two Years or Less
Posted by Mark Tewart on May 23, 2013 at 8:54am 0 Comments 0 Likes
Many sales people tend to always be chasing the next customer and worrying about the next paycheck. The good news is that this is unnecessary and can be fixed forever in two years or less. Sales people can eliminate future sales and income anxiety once and for all.
What’s the key to creating freedom? It’s marketing. If you are a sales person who is waiting for your business to provide an endless funnel of prospects and buyers, you are living in a fantasy land. Even with a ton…
Continue The First Public Dealer Data Guarantee
Posted by Keith Shetterly on May 23, 2013 at 7:33am 0 Comments 0 Likes
Over a year ago, in January 2012, CAR Research XRM made a public commitment to protecting both the dealer’s data and the dealer’s business interest around that data in their “Data Safety Guarantee” announcement: http://www.carxrm.com/news.php?id=1. Additionally, both I as an eCommerce Director and consultant (then) and Pat Kelly as COO of CAR Research had these things to say on video that February of 2012 at the NADA…
Continue Creating Customer Loyalty through Consistency
Posted by Richard Holland on May 23, 2013 at 7:20am 0 Comments 0 Likes
Hotel chains across the country have long had problems with customer loyalty due to an inconsistent customer experience. In researching the problem it was found that the prime reason for the disparity in customer experience was due to the growth of each major brand. Hotel chains were…
Can Enterprise Tech Avoid The Fate Of The Automobile Industry?
Posted by Bill Cosgrove on May 22, 2013 at 8:44pm 0 Comments 0 Likes
Reduce Sales Department Turnover and Hire More Winners
TOP Featured Discussions
Which is More Important: Social Media Marketing or Reputation Management?
I can already hear one of the arguments.
"They're one in the same. A good strategy applies both simultaneously."
While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.
For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and…
Breaking News: Changes at AutoTrader
Chip Perry, who has been with AutoTrader.com since its inception has been admired by Dealers and the AutoTrader team has announced he was leaving the Autotrader Group effective May 1. Chip served as president and CEO of AutoTrader.com, was the company’s first employee in 1997 when asked by Manheim to launch the company. Since then, AutoTrader.com has grown to become the world’s largest automotive marketplace and Chip Perry has become widely recognized as a pioneer of the…
Who moved my cheese?
I took a break today and read the book again called " Who moved my Cheese? " It is a timeless classic to say the least. You know maybe it is time for dealers to make this book required reading again. When I first started in management it was required reading for me.
There is way too much time spent in the past and blaming other people, other applications and not enough time spent getting back to the basics of being a hunter and a farmer in the sales profession and looking for…
Cars.com and Auto Trader, Get Rid of One?
Currently our dealership advertises on both Cars.com and Auto Trader. My GSM is convinced we do not need to be on both, and that we will sell the same amount of cars if we drop one. I have a lot of hesitations about this. Over the past 6 months we have sold 11 cars from Auto Trader and 15 cars from Cars.com; not to mention the cars we have sold from our website due to the traffic from Auto Trader and Cars.com.
Since we are locked in with lower rates with Auto Trader he…
A BDC that only does OUTBOUND calls?
I'm starting with a small sales BDC (only two people) and I'm hoping to expand over time but my GM will only let my BDC do out bound calls. So, that means no incoming calls and no internet pops!I'm hoping to 'wow' them enough with my talented reps that he will at least give us the incoming calls. I trying to figure out how to compensate them enough so that they'll stick around and be motivated to make outbound calls all day. Has anybody ever worked an only outbound BDC and what incentives did…Mark Your Calendars To Attend The AutoConnections Conference - AutoCon 2013
Forum
Which is More Important: Social Media Marketing or Reputation Management?
Started by JD Rucker in Social Media and Reputation Management. Last reply by JD Rucker on Saturday. 3 Replies 2 Likes
I can already hear one of the arguments."They're one in the same. A good strategy applies both simultaneously."While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and communication with customers through sites like Facebook, Twitter, or Pinterest amongst others, while reputation…Continue
Cars sold from your Internet Department
Started by Jackie Cahill in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Richard Robbins on Monday. 7 Replies 1 Like
Hi Everyone,I am trying to compare the production of my BDC with other dealerships. We are a one rooftop dealership in the north east with about 200 new &100 used. I have 2 BD Agents. We average about 80 appointments a month with 27 sold units.How many appointments and sold units are you guys doing? How big are your departments/BDCs?I want to compare our production. Are we low performing, average, etc?Any feedback would be greatly appreciated!As always, thank you!Jackie Continue
Tags: BDC
AutoMax & Red Cross Oklahoma Tornado Relief Effort – Matching Contributions
Started by Craig Lockerd in OTHER - Does Not Fit Any Predefined Category 23 hours ago. 0 Replies 1 Like
In response to the devastation brought on by the tornado that swept through the city of Moore, Oklahoma, AutoMax Recruiting and Training, LLC announces a commitment to help those most in need. Our heartfelt condolences go out to all who have been affected by the tornado. Our commitment as an organization is to support one another in good times and in bad.AutoMax Recruiting and Training, LLC has donated $1000.00 to the American Red Cross. We are contacting all our clients, vendors and…Continue
Do You Consider SEO and/or PPC Part of Your Marketing or Advertising Budget?
Started by JD Rucker in Advertising/Marketing Forum on Friday. 0 Replies 1 Like
For some dealers, there's no distinction. For others, they have two (or more) distinct buckets for their budgets. TV, radio, media buys, etc. might go in to advertising while websites, online listing, etc. go under marketing.Where does search fit in? Is it advertising because you're buying better paid or organic listings to increase your exposure, or is it marketing because it's normally associated with websites and landing pages?I've heard compelling arguments for both and I know which way I…Continue
dealerElite: Developed to be an Automotive educational site
Started by DealerELITE in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Jim Mahoney Aug 9, 2012. 13 Replies 20 Likes
We would like to thank all our members for maintaining focus on motivational, educational, & inspirational discussions, blogs, and videos! dealerElite is a No self promoting Zone! (Yes: Video Testimonials are considered Self Promoting) dealerELITE has a couple simple rules to follow:- Be polite and courteous to each other- "Do not "self-advertise" too much, otherwise dE may remove you as a memberIf either of these two rules are broken, dealerELITE has the right to make changes to your…Continue
Overpaid?
Started by James Bunting in Dear Abby (dealerELITE) - Advice Needed yesterday. 0 Replies 0 Likes
Here's the backstory:Our internet team has grown over the last several years, both in terms of personnel and responsibilities As manufacturer and customer expectations have become more exacting, our appointment setters have necessarily stepped up to the plate. We had no choice: if the customer knows about Edmunds' TMV, you'd better know how TMV works. If a customer is also considering an off-brand unit, you'd better be ready to explain why your vehicle makes for a better investment. If a…Continue
Would you be willing to dump your Facebook page altogether and start fresh?
Started by JD Rucker in Social Media and Reputation Management yesterday. 0 Replies 0 Likes
Facebook has a big problem. Unfortunately, talking to them about it revealed that they don't consider it a big problem. This can be for two reasons - either they really don't consider it to be a big problem or the effort it would take to fix it is more than they're willing to invest right now.The problem is this - you can…Continue
Tags: Social Media, Social, Facebook
Traditional Advertising, is it truly over as many might say?
Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom LaPointe Dec 4, 2012. 85 Replies 5 Likes
Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue
Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE
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First Drive: 2014 Kia Cadenza
Filed under: Sedan, Kia, First Drives, Luxury
Kia's Second Effort At Luxury Finds More Love Than The Amanti
The same recent global economic crises that have led luxury automakers to invade the small car market are also somewhat responsible for the influx of near-luxury sedans from mainstream automakers. As the likes of Mercedes-Benz and Audi are reaching down for new customers, automakers like Hyundai, Chevrolet and Toyota are reaching up to bridge the gap and fill in the white space between the industry's typical high-volume large sedans and established luxury sedans. Joining this emerging market, the 2014 Kia Cadenza is the latest sedan to blur the line between value and luxury. One of Kia's core focuses has been offering value to customers, and even with a starting price of $35,100, the Cadenza still represents plenty of that kind of thinking.
Despite what might first come to mind, the Cadenza is not named after a piece of furniture. Instead, Kia notes the name for its new front-wheel-drive flagship comes from the Italian musical term that translates as 'cadence'. The name thus fits in nicely with the brand's other musically inspired model name, Forte. Much like the Hyundai Genesis, the Cadenza will serve as a test of sorts to see how much customers are willing to pay for a Kia, and despite recent reports indicating that Kia has confirmed the Quoris for next year, the reality is that the availability of the bigger rear-wheel-drive flagship will be determined in part by how well the Cadenza strikes a chord with buyers.
This isn't Kia's first crack at mid-level luxury. That distinction goes to the bug-eyed, Amanti, which was killed off in 2009. The same basic recipe is still in place - V6 power, roomy interior and a lengthy list of standard features, yet this car seems altogether better outfitted to appeal to modern consumers than the baroque Amanti. We headed out to the great weather and even better roads near San Diego to test the 2014 Kia Cadenza to see for ourselves if it has the inner harmony and cadence to keep step with full-size luxury sedans or if it's just here to make a bunch of noise.
Continue reading 2014 Kia Cadenza
2014 Kia Cadenza originally appeared on Autoblog on Thu, 23 May 2013 11:59:00 EST. Please see our terms for use of feeds.
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FREE Webinar: How to Double Your Sales in Half the Time (Seriously!)
May 23, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-double-your-sales-in-half-the-time/
A webinar featuring Jim Ziegler talking about his legendary sales and follow-up skills. In this session, the legendary Jim Ziegler discusses sales, prospecting and customer follow-up. In this content…
Organized by Eliana Raggio | Type: webinar, free
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Complimentary Webinar: European Retailer Satisfaction with Manufacturer Contracts, Standards and Incentive Schemes
May 29, 2013 all day – Online
SGS invites you to register for the complimentary webinar "European Retailer Satisfaction with Manufacturer Contracts, Standards and Incentive Schemes" on May 29, 2013. This complimentary webinar wil…
Organized by SGS | Type: webinar
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Used Vehicle Academy - Orange County, CA
June 11, 2013 to June 12, 2013 – Orange County, CA
$1,295/person / 3 @ $1,000 person • Measuring Profitability • Improve Departmental Profitability • Advertising, and Merchandising Ideas • Technology, Websites and Social Media • Sales Recruitme…
Organized by Jay Prassel | Type: training
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F&I Week presented by Automotive News
June 11, 2013 at 1pm to June 13, 2013 at 4pm – Online
Don't miss the year's leading F&I event! Last year over 1,000 dealership principals, owners, F&I managers, F&I staff, compliance officers, internet managers and more attended the ONLY dig…
Organized by Sarah Gorajek | Type: online, conference
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Mastering Special Finance
June 12, 2013 at 8am to June 13, 2013 at 7pm – Kansas City, MO
In this two-day NCM class, special finance expert Greg Goebel shares his comprehensive plan to build and grow your special finance operation to return higher volume and greater profits for your deale…
Organized by Brett | Type: workshop
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FREE Webinar: The 13 Metrics That Matter Most
June 13, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/the-13-metrics-that-matter-most/
There are literally 100’s of different metrics that are available to us at a dealership…and it is often confusing and overwhelming to figure out what to do with all that great information. Many use t…
Organized by Eliana Raggio | Type: webinar, free
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Automotive News - Dealers
U.S. auto sales will bounce back this month, forecasters say
May auto sales in the United States are expected to rebound from an April slowdown, easing concerns of another spring swoon, forecasters said. The light-vehicle seasonally adjusted annual selling rate for this month will be 15.European carmakers shares decline on weakening China manufacturing
Volkswagen, PSA and Renault shares all dropped 5 percent or more after preliminary data showed Chinese manufacturing is unexpectedly contracting.GM prices Chevy Spark EV below $20,000 after tax credits
GM will price its new Chevrolet Spark electric vehicle at $27,495, including destination charges and before federal tax credits, placing it among the cheapest EVs on the market.Daimler may sell company-owned German dealerships to cut costs
Daimler may sell four company-owned Mercedes-Benz dealerships in Germany to cut costs and help close a profitability gap with rivals BMW and Audi.Recent National Job Listings
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Vivante GPU Core Maximizes Graphics Efficiency of Samsung GALAXY Tab 3
Watch Where You're Going: myscenicdrives.com Shows Travelers the Road Ahead
SEATTLE, Wash., May 23, 2013 /PRNewswire/ -- myscenicdrives.com has just launched a new feature that makes trip planning a multi-dimensional experience. RoadPreview allows users to watch their road trip plan unfold on their desktop as they anticipate every twist and turn. "It's kind of...How Legal Reforms Will Affect Motorcyclists Injured on the Road
LONDON, May 23, 2013 /PRNewswire/ -- In a recent article published in Essex Local Biker, Deborah Johnson, partner and head of the Serious and Fatal Incidents team at Fentons, discussed the fatal accident claims procedure following a road crash and highlights some of the implications of...Automotive News - Breaking News
U.S. auto sales will bounce back this month, forecasters say
May auto sales in the United States are expected to rebound from an April slowdown, easing concerns of another spring swoon, forecasters said. The light-vehicle seasonally adjusted annual selling rate for this month will be 15.Nissan will recall 841,000 vehicles globally due to steering wheel glitch
Nissan will recall about 841,000 vehicles worldwide as a result of a steering wheel glitch that could result in a loss of steering. The automaker said no accidents have been reported.Former Saab Chairman Muller to be summoned in tax inquiry, report says
A Swedish prosecutor wants to question former Saab Automobile Chairman Victor Muller as part of an inquiry into suspected tax offenses at the automaker, a Swedish newspaper reported.GM recalls more than 27,000 Cadillac SRXs with possible wheel issue
General Motors is recalling worldwide more than 27,000 Cadillac crossover vehicles whose wheels could fall off due to potentially loose wheel nuts.© 2013 Created by DealerELITE.
