message from the founders

DealerELITE was created to help automotive professionals connect to the best and the brightest within our industry while sharing best practices.  We're happy to have you here!

Latest Activity

steven chessin commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Double Check Your Automatic Response, “That Doesn’t Happen Here, We Treat Everyone the Same” Anne You are right to suggest that the mistakes handling women customers occur higher in the sales funnel - to even before human response.…"
16 minutes ago
Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
30 minutes ago
Mike Elliott's discussion was featured

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
30 minutes ago
IC. Collins's discussion was featured

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…See More
47 minutes ago
Dave Anderson's blog post was featured

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue. 1.       There’s a shortage of talented people in my area. Reality rebuttal: It’s unlikely the Creator got ticked off at your area and stopped…See More
47 minutes ago
Sally Whitesell's blog post was featured

"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter

Carefully Choosing Your WordsSpring is here and you can feel the excitement in the air! No more freezing days on the service drive or…See More
48 minutes ago
IC. Collins posted discussions
3 hours ago
Mike Elliott posted a discussion

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
4 hours ago
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"James thanks for reading brother- I appreciate the support :)"
17 hours ago
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"@ Joe you make a great addition- you must earn the right and if it's untimely asked, your sale could die an untimely death :) Initially the questions should be framed to gauge their expectations and offer guidance. Once you've built…"
17 hours ago
Kristopher Hampton commented on Sally Whitesell's blog post "What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
"Amazing read that still holds strong."
19 hours ago
James Campbell commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"Great post Marsh!  I always enjoy reading your content.  Keep them coming! "
22 hours ago
Anne Fleming's blog post was featured

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto industry has witnessed a big and not so surprising shift in the car buyer demographics particularly in…See More
22 hours ago
Profile IconMona Chipman, Merchon Brower and Keith Platt joined DealerELITE.net
22 hours ago
Squire Pettis updated their profile
yesterday
Paul Potratz posted a blog post

Does Your Brand Have Standards?

Whether your business is up-and-coming or well established, there are still certain rules every brand needs to follow in order to achieve peak brand recognition and identity. But creating a brand identity can be difficult if you don't maintain a certain level of standards across all of your channels. On this episode of the Hard Facts, learn how to increase your brand recognition by…See More
yesterday
Keith Platt updated their profile
yesterday
Keith Platt posted a blog post

Common Sense About Inventory Management

   Inventory management systems should be about helping you maximize profit and minimize risk, car by car and store by store. That’s it. But the problem is that a goal like that can seem confusing. There are so many trendy, overly complex methods being promoted and sold, so many “better and new ways,” that it’s hard to know what’s right.For managers looking to change inventory management software , it turns a relatively straightforward choice into a scary proposition. What’s more, today’s…See More
yesterday
Joe Clementi posted a blog post

Performance Enhancement

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people problem". Each department is linked together through…See More
yesterday
Joe Clementi commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"Marsh. Excellent post my brother! The process of evaluating and understanding your customers is a crucial step in the process of connecting the customer with their ideal car. If I might add my two cents..."never ask a truly personal question…"
yesterday

Photos

Loading…
  • Add Photos
  • View All

DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!

TOP 5 Videos This Week

1. Laziness Don't Work!

Added by Grant Cardone on August 31, 2011

TOP 5 Photos This Week

 

Top Content of the WEEK 

Please Support dealerELITE Sponsors

Featured DealerELITE Members

dealerELITE Featured Photos

Motivational | Educational | Inspirational

TOP Featured Blogs

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.

In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto…

Last Chance To Register For The Internet Sales 20 Group 3-Day Workshop in Boston in Partnership with MSADA


Sign Up at http://www.internetsales20group.com 856-546-2440

The #IS20G 6 is right around the corner. September 22-24 in Boston MA, in full partnership with the Massachusetts State Auto Dealer Association is going to be INCREDIBLE!

Over 25 Speakers and Panelists, Dealer Principals and GMs speaking and educating! 

200+ Automotive Professionals, Managers and Dealer…

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Blog Posts

Does Your Brand Have Standards?

Posted by Paul Potratz on September 19, 2014 at 2:37pm 0 Comments

Whether your business is up-and-coming or well…

Continue

Common Sense About Inventory Management

Posted by Keith Platt on September 19, 2014 at 12:26pm 0 Comments

   Inventory management systems should be about helping you maximize profit and minimize risk, car by car and store by store. That’s it. But the problem is that a goal like that can seem confusing. There are so many trendy, overly complex methods being promoted and sold, so many “better and new ways,” that it’s hard to know what’s right.…

Continue

Performance Enhancement

Posted by Joe Clementi on September 19, 2014 at 11:54am 0 Comments

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

Continue

5 Questions to Help You Decide if You Need Automated Marketing

Posted by Shawn Ryder on September 19, 2014 at 8:09am 0 Comments

Automated marketing is a huge industry (and growing) and it’s also a hot topic for businesses. Is it really necessary? Will it truly benefit my business? The only way to know for sure if marketing automation is the right choice for your dealership is to try it out, but before you invest the time and money there are some questions that can help you make that decision.

Do you send out personalized…

Continue

Three Paid Methods to Drive Traffic to Your Inventory

Posted by JD Rucker on September 19, 2014 at 5:00am 0 Comments

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

Continue

Treat them like family

Posted by Rob Gehring on September 18, 2014 at 3:29pm 0 Comments

Greetings friends,

 

It always amazes me how much time and money we tend to spend on everything, but what really matters. It is very understandable that money must be spent on marketing for programs that will bring in new customers and keep them coming back over and over again. I also understand how important it is to provide customers with special promotions, coupons etc. as the…

Continue

The Trick to Increased Service Revenue Is Keeping Your Bays Full

Posted by Richard Holland on September 18, 2014 at 8:30am 0 Comments

Many auto dealerships have technology in place that allows sales managers to monitor what’s going on in their departments. CRMs and phone call recording services are used by sales managers to ensure that Internet leads are being followed up promptly and that salespeople follow up with shoppers that visited the…

Continue

Reality Rebuttal to “Conventional” Nonsense

Posted by Dave Anderson on September 17, 2014 at 5:33pm 0 Comments

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Continue

TOP Featured Discussions

Why Employees Won't Tell You What They Really Think

  • Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.

One of the reasons for being so tight-lipped can be…

What Every Major Car Name Actually Means


Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.…


6 Ways to Build Customer Loyalty

LOYALTY MARKETING / By Rocket Post

What would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years…

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.

These sales tips and…

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

Forum

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Brian Bennington on Thursday. 4 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

Five Technologies That Will Make Future Cars Safer

Started by Mike Elliott in Automotive Industry Future - Predictions 4 hours ago. 0 Replies

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…Continue

Tags: pedestrian, safety, auto, technology., automotive

33 Easy Ways To Get More Out Of LinkedIn

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

ALLISON JONES, IDEALIST CAREERSSo you uploaded a photo, added your work experience, and made a few new connections. Done, right? Not quite, according to this infographic from Ethos 3 (thanks to The Muse for the find!). There are a ton of things you can do on LinkedIn that can help you grow your network and advance your career. While some of the tips are targeted at brands, there are many tweet-sized tips that you can put into action, today. Our favorite: Don’t be a wallflower. Your profile is…Continue

China Has A Sidewalk Just For People Who Can't Stay Off Their Phones

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Tuesday. 0 Replies

Are you one of those mindless drones who can't stay of your smartphone long enough to glimpse the real world, interact with other humans, or even see where you're walking? Then the Chinese city of Chongqing is where you need to be!The Associated Press reports the city now has China's first-ever (and probably not last) dedicated sidewalk lane just for…Continue

Tags: China, phones, cell, safety, Pedestrian

The Secret Art of the Follow-up Email

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY JASON SURFRAPP @IWEARYOURSHIRT Use these tricks to immediately double your email response rate. For years I'd been doing something that just came naturally to me when sending (or responding to) sales or pitch emails. That thing was sending a follow-up email. And I recently realized that more than 75 percent of the 2,000 deals I've landed over the years have come from sending follow-up emails. First, let's talk about why you should care about follow-up emails: *Have you ever sent an email to…Continue

Make a Lasting Impression in Under 5 Minutes: 14 Ideas

Started by IC. Collins in dealerELITE Professional Experience 4 hours ago. 0 Replies

BY YOUNG ENTREPRENEUR COUNCIL Use these 14 tips to ensure your business card is the least likely to end up in the trash can. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Most entrepreneurs expect to find themselves at networking and industry events at least a few times per calendar year, if not per month. But far too many promising conversations turn into one-sided pitches punctuated with a business card. Before you head out to your next…Continue

"Smart and Special "

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

TechAutoCareers.com® wants to change the way the general public thinks about automotive sales consultants. We feel that the dehumanization of everything we do it is a major problem. Our difference is we want to put the human element back into the sales process.While alot of people believe "business before pleasure"…Continue

Which Step.................

Started by IC. Collins in General Forum for dealerELITE Members on Tuesday. 0 Replies

Which Step Have You Reached Today?1. Yes, I did it! 2. I will do it 3. I can do it 4. I'll try to do it 5. How do I do it 6. I want to do it 7. I can't do it 8. I won't do itWhat do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author, Educator, Trainer and President: Has…Continue

AutoBlog News Feed

Fiat Chrysler interested in Piaggio; Mahindra considering Peugeot Motorcycles?

Filed under: , , , ,

2013 Vespa 946 scooter

We're not yet ready to call it a trend, but rumors have been flying that a couple more major automakers have set their sights on motorcycle manufacturers to add to their portfolios. If they do, they'll be following in the footsteps of the Volkswagen Group, which gobbled up Ducati and put it under the Audi brand in its ever-growing stable of nameplates.

According to rumors floating in from Italy, Fiat Chrysler Automobiles is considering bringing the Piaggio , which would likely include Aprilia, Moto Guzzi and Vespa, brand under its umbrella. While the automaker is currently denying such rumors, a tie-up wouldn't be without merit. In the eyes of certain financial or some-such experts, since BMW is well-known for both cars and motorcycles, a brand that competes could conceivably add in some two-wheeled flavor in order to truly rival the Bavarian firm on all levels, both on paper and in the minds of consumers.

We've also heard rumors that Daimler has more than a passing interest in MV Agusta, a storied Italian marque that has seen a number of ups and downs over the last several decades, and could conceivably market it as a sub-brand under Mercedes-Benz. And then there's Mahindra, which is said to be taking a long, hard look at Peugeot Motorcycles, the scooter-heavy brand that has been losing money for parent company PSA Peugeot Citroën for the last decade, according to Bloomberg.

In any case, while we're not quite sure which of these rumors are most likely to turn into reality, we can at least say that such a move wouldn't be without precedent, and wouldn't be terribly surprising given the current automaking climate. Stay tuned for more as we hear it.

Fiat Chrysler interested in Piaggio; Mahindra considering Peugeot Motorcycles? originally appeared on Autoblog on Sat, 20 Sep 2014 15:00:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. Mike Elliott

Washington, DC, United States

2. Anne Fleming

Pittsburgh, PA, United States

3. IC. Collins

Midland, TX, United States

4. Marsh Buice

Lake Charles, LA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

Training Solutions

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

Dave's Corner

Automotive News - Dealers

Ford schools dealers on high-tech 2015 Mustang

Ford is concentrating on the 2.3-liter engine and other high-tech features in intensive training sessions designed to educate dealership salespeople.

BMW puts i8 at center of tech-based campaign

BMW is learning that what distinguishes the ultimate driving machine can be a matter of taste.

Golf takes zany ride in VW native advertising

This month's advertising launch for VW's redesigned 2015 Golf puts the car at the center of a zany online video on Funny or Die.

Why Detroit is a small town, big city for auto dealers

Detroit's a big city. But if you're in the car biz, the Motor City is a small town, too. Karl Zimmermann's party at George Matick Chevrolet was both big city and small town.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Anne Fleming

Pittsburgh, PA, United States

3. Marsh Buice

Lake Charles, LA, United States

4. Mike Elliott

Washington, DC, United States

5. Sean V. Bradley

Philadelphia, PA, United States

Badge

Loading…

Wards Auto Dealer News Feed

SHAREHOLDER ALERT: Brodsky & Smith, LLC Announces Investigation of TRW Automotive Holdings Corp. in Connection with the Sale of the Company -TRW

BALA CYNWYD, Pa., Sept. 20, 2014 /PRNewswire/ -- Law office of Brodsky & Smith, LLC announces that it is investigating potential claims against the Board of Directors of TRW Automotive Corp. ("TRW" or the "Company") (NYSE –TRW-News) relating to the proposed acquisition by ZF...

The Six U.S. Cities Where Commercial Vehicle Wraps Work Best

http://photos.prnewswire.com/prnc/20140914/145985 CENTRAL ISLIP, N.Y., Sept. 20, 2014 /PRNewswire-iReach/ -- New York, Los Angeles and Las Vegas aren't the only cities where out-of-home advertising works like a charm.

read more

Automotive News - Breaking News

Golf takes zany ride in VW native advertising

This month's advertising launch for VW's redesigned 2015 Golf puts the car at the center of a zany online video on Funny or Die.

BMW puts i8 at center of tech-based campaign

BMW is learning that what distinguishes the ultimate driving machine can be a matter of taste.

Ford schools dealers on high-tech 2015 Mustang

Ford is concentrating on the 2.3-liter engine and other high-tech features in intensive training sessions designed to educate dealership salespeople.

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service