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Latest Activity

Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Of the other 66 VIEWERs out there, any feedback???????"
3 minutes ago
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Jeff, Your explanation was quite impressively thorough, Thank You. O/S the auto business for the Entertainment Verticals that are not able to operate 24/7, and have incoming calls or leads from all the USA, inc. Hawaii hours, WHAT are their…"
4 minutes ago
Brian Bennington commented on Patrick Kelly's blog post Why Customers Leave Without Buying A Car And What To Do About It
"Great post Patrick!  Really refreshing to read about two important fundamental processes in selling that don't require a keyboard.  My experience working in a TO situation is limited, but it appears to me ego is a big reason it…"
4 hours ago
jeff sterns commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Hi Nicole! Thank you for reading and commenting. The way to handle after hours leads can be done many ways subject to your aggressiveness and creativeness! The idea is to impress a shopper, right? Get your store looking the best among…"
6 hours ago
Nichole Schroeder and Mo Bou Taam are now friends
7 hours ago
Nichole Schroeder commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"So how are you supposed to handle leads that come in after business hours?"
7 hours ago
Gordon Wisbach, Jr. posted a blog post

The Six Data Reports Warren Buffett Will Want To See When He Offers To Buy Your Dealership

Part IThe Six Things You Must Have to Respond to an Offer to Buy Your DealershipSkip to Part IIThe Wall Street Journal says that, “2014 will go down as the year U.S. [auto] sales fully recovered from…See More
8 hours ago
Debbi Flanders and Mike Elliott are now friends
8 hours ago
Craig Darling's blog post was featured

Up tick... Up tick... Up tick.

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.Up tick... Up tick.Business being better at our physical place of business generally means an up…See More
9 hours ago
Melanie Colley joined Jack Higginbotham's group
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Motivation Station

In our chosen careers, we all need a little motivation once in a while. This group is for sharing Quotes, Sayings and Guidance To help get you through your day! Add your favorite quote that gets you motivated on a daily basis.See More
9 hours ago
Melanie Colley joined Jim Leman's group
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Christian Auto Industry Professionals

An uplifting forum for those in the auto industry who believe in or are curious about the integrity of the Holy Bible and in the resurrection of Jesus Christ and baptism in the Holy Spirit.
9 hours ago
Craig Darling posted a blog post

Up tick... Up tick... Up tick.

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.Up tick... Up tick.Business being better at our physical place of business generally means an up…See More
9 hours ago
Profile IconAmy Scott and Debbi Flanders were featured
9 hours ago
Jeff Cowan's video was featured

Sales Tip #7 Solve Their Primary Concerns and Theyll Buy Anything

04:52
Tip #7 in our series presents more great tips to help you help your customers. These tips are taken directly from Jeff's live 2-day workshop entitled "The 6-Step Road to Service Department Success" for Higher Sales, Customer Retention and Survey…
10 hours ago
Dave Anderson's blog post was featured

The “Loyal” Non-Performer

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.”If you’ve ever managed to whine out a lame version of this “he’s loyal” rationalization to justify your defense of mediocrity roll this publication up, hand it to the nearest person and ask them to smack you in the head with it. Frankly, if you dare fathom the perpetual cost and misery that accompanies keeping a “loyal’ non-performer you’d agree a simple whack on the head is getting off…See More
10 hours ago
Dave Anderson's video was featured

Dave Anderson’s 25 Business Facts of Life: Facts of Life 3 and 4

Excerpted from Dave Anderson’s best-selling book, If You Don’t Make Waves You’ll Drown, Dave personally presents each of the twenty-five Business Facts of Li...
10 hours ago
IC. Collins's discussion was featured

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…See More
10 hours ago
DealerELITE's blog post was featured

Did you ever wonder how to determine who would be good at selling in today's market?

 A message to all Automotive STARS! Did you ever wonder how to determine who would be good at selling cars in today's market... Or if the sales applicant in front you has the traits needed to succeed at your dealership? dE members,now have an opportunity to find out by using a scientifically proven effective simulator system.Having first-hand personal and direct experience using this system to screen and hire our sales staff and leaders, We have found what We are convinced is the World's Most…See More
10 hours ago
jeff sterns's blog post was featured

Do You Know How Many Website Visitors You Get Late at Night?

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.Buying a car or…See More
10 hours ago
Ed Louis's blog post was featured

What you need to know about Geo Fencing

By now we have all heard the term Geo-Fencing and have possibly benefitted in some way from this technology.  At a mall, you may have received a coupon via push notification on your smartphone when you walked by your favorite store.  Or imagine, driving past a popular local establishment and receiving a notification about a special event for that day.  Geo-fencing is a location-based service that allows businesses to send messages to smartphone users who enter a defined geographic point.  Once…See More
10 hours ago

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TOP Featured Blogs

Up tick... Up tick... Up tick.

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.

Up tick... Up tick.

Business being better at…

Why Customers Leave Without Buying A Car And What To Do About It

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…

You are cutting your gross profit margins...Why?

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

 

Click the link below to stop cutting your gross profit margins right now!


 

 …

Brand and Dealer Loyalty – a Fine Balance?

Think about the last time you visited a business such as McDonald’s, Target, or a 7-11.  Now, think about the store itself – did you select the store because of convenience, or because you were dedicated to a specific location?  Sometimes the answer is both, but more often…

What you need to know about Geo Fencing

By now we have all heard the term Geo-Fencing and have possibly benefitted in some way from this technology.  At a mall, you may have received a coupon via push notification on your smartphone when you walked by your favorite store.  Or imagine, driving past a popular local establishment and receiving a notification about a special event for that day.  

Geo-fencing is a location-based service that allows businesses to send messages to…

Blog Posts

The Six Data Reports Warren Buffett Will Want To See When He Offers To Buy Your Dealership

Posted by Gordon Wisbach, Jr. on October 25, 2014 at 1:59pm 0 Comments

Part I

The Six Things You Must Have to Respond to an Offer to Buy Your Dealership…

Continue

Up tick... Up tick... Up tick.

Posted by Craig Darling on October 25, 2014 at 12:49pm 0 Comments

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.

Up tick... Up tick.

Business being better at…

Continue

The Top Ten Auto News Stories of the Week: October 18 - 24

Posted by Rebecca Kon on October 24, 2014 at 2:56pm 0 Comments

Happy Friday, Car Dealers! We have some great automotive news articles and blogs to share with you this week! Make sure to read them all to stay smart about what’s happening in the auto industry and how you can transform your dealership to keep up in today’s market.

 …

Continue

Is This What You're Looking For?

Posted by Paul Potratz on October 24, 2014 at 2:25pm 0 Comments

Give Your Shoppers A Reminder



Have you lost shoppers on your website? Sometimes they need a reminder of what they were doing on your website in the first place. A current remarketing tactic will allow you to do just that.



On this week's Hard Facts, Samantha discusses how you can implement this tactic for your business.…

Continue

Going Beyond All-You-Can-Eat In Loyalty

Posted by Mike Gorun on October 24, 2014 at 9:09am 0 Comments

When consumers think of loyalty programs, they typically think of racking up miles, or frequenting a business in exchange for rewards, perks or freebies. No matter what business you patronize, there is a good chance that it is offering some sort of loyalty incentive. In fact, many argue that loyalty programs are so…

Continue

How Timing Can Affect These 3 Elements on Your Dealership Website

Posted by Lisandra Ramos on October 24, 2014 at 8:58am 0 Comments

“You don't have to swing hard to hit a home run. If you got the timing, it'll go.” - Yogi Berra

Three American League MVP awards, 10 championships, and 15 All-Star Games -- Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or two about the importance of timing.

It got me thinking about today’s post and how lead…

Continue

Win Nissan Maintenance For Life in Connecticut!

Posted by Jonathan Morales on October 23, 2014 at 3:22pm 0 Comments

Do You Own a Nissan? This Your Chance to Get Free Maintenance for Life! 

Alfano Nissan is taking part in the 2014 Nissan Car Care Event which promotes individuals to share car care tips through Twitter with the hashtag…

Continue

Why Customers Leave Without Buying A Car And What To Do About It

Posted by Patrick Kelly on October 23, 2014 at 2:24pm 4 Comments

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…

Continue

TOP Featured Discussions

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDS


One piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Imagine…

The 2 Phrases That Bosses Hate

BY GEOFFREY JAMES @SALES_SOURCE


A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.



Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:


1. "That's not how we did it at my old job."

2. "So-and-so isn't doing his work."

3. "How'd I do? How'd I do? How'd I do?"

4. "This…

10 Phrases Navy SEALs Don't Say

By: JEFF BOSS


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.


In a SEAL Team room, for…

7 Killer Quotes from Shark Tank's Barbara Corcoran

BY JOHN BOITNOTT @JBOITNOTT


The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
to listen.

As the only female shark on "Shark Tank," Barbara…

Why You Should Stop Being a Boss and Be a Leader

BY LOLLY DASKAL @LOLLYDASKAL


The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.


Shared: From your…

Forum

1 Simple Behavioral Trick to Gain Confidence and Power

Started by IC. Collins in General Forum for dealerELITE Members on Thursday. 0 Replies

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…Continue

Have You Become Too Cynical to Be a Good Car Salesman?

Started by Mike Elliott in Sales Forum. Last reply by steven chessin on Thursday. 1 Reply

Every now and then for no apparent reason I see a good car salesman go from being a top producer to becoming an average car salesperson. They are no longer at the top of their game, their commissions are slipping, their bonuses are few and their overall attitude is rotten. The retail car business has a way wearing down some people that cause them to become cynical, burnt out, negative and less productive. This…Continue

Tags: dealership, management, automotive, burnout, sales

The 2 Phrases That Bosses Hate

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Elizabeth Ayala on Tuesday. 2 Replies

BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue

Sales Advice from Leading Women in Sales

Started by Mike Elliott in Women in the Auto Industry yesterday. 0 Replies

I wanted to share an article I read recently on Jill Konrath's site. Jill is a sales trainer. I've read some of her books, I subscribe to her blog and I believe she offers a lot of great insights.Given that Dealer Elite has a Category for Women in this Industry, I thought this was the best place to post this information for managers and salespeople of either gender. The article is entitled :…Continue

Tags: people, women, sales, automotive

7 Killer Quotes from Shark Tank's Barbara Corcoran

Started by IC. Collins in General Forum for dealerELITE Members Sep 29. 0 Replies

BY JOHN BOITNOTT @JBOITNOTT The woman who turned a $1,000 real estate loan into a $66 million business has much to say about entrepreneurship, success and business. We would all do well to listen.As the only female shark on "Shark Tank," Barbara Corcoran is seriously swimming in the deep end, but more than…Continue

Yet Another Reason to Watch Your Body Language: It Can Make You Happier

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY JESSICA STILLMAN @ENTRYLEVELREBELNot only does your posture influence how others see you, it can also make you happier, science says.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantAt least since your very first job interview you've probably been aware…Continue

5 Simple Things Beloved Bosses Do (Infographic)

Started by IC. Collins in General Forum for dealerELITE Members on Friday. 0 Replies

BY LAURA MONTINI @LMMONTINIYes, your employees want more from you, but they don't necessarily want more money.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantYou spend a lot of time with your employees, and you're responsible for what they do for a large part of the day. As a result, you have a huge impact on their happiness. In fact, more than 60 percent of employees say that their manager directly impacts their job satisfaction.So what do…Continue

6 Reasons Introverts Make Great Managers

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS If you were asked who would make a better manager, an introvert or an extrovert, you might be inclined to choose the extrovert. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant They're thought of as outgoing so they would be more comfortable leading others, more open and social so they would dominate at networking, and having a thicker skin which means an advantage in negotiating, right? That might be true…Continue

AutoBlog News Feed

Video: Driver in Iceland taught valuable lesson by parking garage

Filed under: ,

Iceland parking garage fail

Instead of trying to come up with a witty way to explain why you should watch the video above, we'll just give you a rundown of what happened back in July of 2011 when the footage, which just hit the web recently, was captured. Here goes:
  • Man and woman in Iceland pull up to a parking garage with a closed gate
  • Woman gets out of car to pee
  • Man drives into parking garage while the gate is still closed; Woman still out of car
  • Woman begins freaking out; Man attempts to back out of closed gate
  • Gate, with a hook to prevent this sort of thing, stops car from leaving
  • Second try; Gate, again, stops car from leaving
  • Woman hit by gate as it again stops car from leaving
  • Man gets out of car to check on woman
  • Apparently convinced woman is still alive, man gets back in car
  • Man decides to take another shot at the hooked gate; Achieves ramming speed
  • Gate again works as designed, this time flipping car onto its roof
  • Woman commences freaking out a second time
That pretty much sums it up. If you want a more detailed explanation, we suggest you watch the video above to see if you can glean any more tidbits. The old internet trope of adding a Benny Hill soundtrack to a ridiculous video is way overplayed, but, if there's any video that seems appropriate for such antics, this would be the one.

Continue reading Driver in Iceland taught valuable lesson by parking garage

Driver in Iceland taught valuable lesson by parking garage originally appeared on Autoblog on Sat, 25 Oct 2014 19:07:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Dave Anderson

Agoura Hills, CA, United States

5. Ed Louis

Piscataway, NJ, United States

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Automotive News - Dealers

China has room for PSA's upscale DS brand

PSA/Peugeot-Citroen's upscale DS brand is on track to be successful in China because of consumer demand for French luxury goods, but it is unlikely to be a serious rival to the popular German premium brands.

Russia may extend car-buying subsidy scheme into 2015

Russia may extend an incentive scheme for new-vehicle purchases beyond this year to help the car industry weather an economic downturn which has caused sales to plummet 13 percent so far this year.

Rivals see Buffett as just another competitor

Warren Buffett's entry into automotive retailing may mean more overall competition for acquisitions, but public dealership groups expect no interruptions to their growth plans.

Ford plans to overhaul Lincoln with $5 billion push, report says

New Ford CEO Mark Fields, with the renewed backing of Executive Chairman Bill Ford and the company's board, has committed the automaker to a multiyear, multibillion-dollar overhaul of Lincoln that includes a significant investment in a new premium...

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Dave Anderson

Agoura Hills, CA, United States

5. Ed Louis

Piscataway, NJ, United States

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Wards Auto Dealer News Feed

Texas Judge Appoints Bob Hilliard and Mark Lanier To Lead GM Suit

Bob Hilliard CORPUS CHRISTI, Texas, Oct. 25, 2014 /PRNewswire/ -- A Texas judge has determined who will lead all Texas consolidated state court cases involving the General Motors Ignition Switch Litigation. Judge Robert Schaffer of the 152nd District Court for Harris Country, Texas, created a...


China Automobile Steering Device Market, Rental Survey in Automobile Industry of China Analyzed in New Research Reports

DALLAS, October 25, 2014 /PRNewswire/ -- MarketReportsChina.com adds Research and Future Development Forecast of Automobile Steering Device Industry in China, 2014-2018 as well as In-Depth Survey on China Automobile Rental Market, 2014 reports to its automotive and transportation...

Hyundai Launches New 'Hyundai Smarter' Ad Campaign

Rashan Ali, Myleik Teele, Marshawn Evans, Shantis Das, Christine White and moderator Isha Sesay FOUNTAIN VALLEY, Calif., Oct. 24, 2014 /PRNewswire/ -- Hyundai launched a new advertising campaign, "Hyundai Smarter," during its #SmarterLiving event at The Estate in Atlanta on Tuesday evening.

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Automotive News - Breaking News

Rivals see Buffett as just another competitor

Warren Buffett's entry into automotive retailing may mean more overall competition for acquisitions, but public dealership groups expect no interruptions to their growth plans.

Cadillac full speed ahead in China

Despite slowing sales growth in China, General Motors is doubling down on the country with a bold expansion plan that could make it Cadillac's biggest market within six years.

Hyundai lessee wins new trial over sunroof with mind of its own

The owner of a Hyundai Genesis with a sunroof that repeatedly opened and closed on its own has won a new trial in his lawsuit against Hyundai Motor America and the California dealership from which he leased the car.

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