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I.C. Collins posted discussions
6 hours ago
Mike Elliott posted a discussion

Non-Confrontational Buying You Don't Have to Slay The Evil Dragon to Buy a Car

When you have nothing else to do one day, go down to your local library or bookstore and browse through the section where they keep the books on how to buy cars. You'll be amazed at how many there are.Here are some of the titles you may find:You'll be amazed at how many there are.Here are some of the titles you may find:"How to Buy a Car Without Getting Cheated""Car Buying Revealed: How to Buy a Car and Not Get Taken for a Ride""How to Buy a Used Car Without Getting Ripped Off""Inside the Minds…See More
8 hours ago
Mike Elliott and Britt Bischoff are now friends
8 hours ago
Hans K commented on Martin Tee's blog post What I Found When Mystery Shopping A BMW Dealership This Week…
"Sorry, I think I found the break down on information, Tee. You missed to tell us that you live in Australia and the Dollars you are referring to are AUS $. I think thats what got me on the wrong path. Sorry for the wrongful critique."
10 hours ago
Gale Ekern commented on Martin Tee's blog post What I Found When Mystery Shopping A BMW Dealership This Week…
"I agree with Hans.....something is wrong"
10 hours ago
Hans K commented on Martin Tee's blog post What I Found When Mystery Shopping A BMW Dealership This Week…
"I really can appreciate the effort to show how little of the training actually ends up on the show room. But--- please do you homework! If you are telling us, that the BMW 328i you were driving was a $90,000 vehicle (you said this twice) I must…"
11 hours ago
Roger Williams commented on Roger Williams's blog post Two Wolves
"Steven You go! That's the way to gold!"
11 hours ago
steven chessin commented on Roger Williams's blog post Two Wolves
" Roger -  My bdc reps don't fear internet shoppers because they are paid well for every kept appointment."
11 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
12 hours ago
Martin Tee's blog post was featured

What I Found When Mystery Shopping A BMW Dealership This Week…

What I Found When Mystery Shopping A BMW Dealership This Week… Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i and will be comparing the vehicle and the service with the C Class Mercedes Benz. This experience really reminds me of how important every step of the sales process is, and how you must give it your absolute very best! You know I’m out driving a $90,000 BMW right now and there is no salesperson with us… The car is filthy, the carpets…See More
12 hours ago
Roger Williams commented on Roger Williams's blog post Two Wolves
"It's a cultural thing. If the dealer serves the GM and the GM serves the managers, and the managers serve the associates and the associates serve the customers rather than vice versa. Having a good wolf at the top is paramount. A bad wolf as an…"
12 hours ago
David Blassingame commented on Roger Williams's blog post Two Wolves
"Since I've been in the business.  We are blessed with some really positive guys on our team if we are lucky.  The  rest feed the wrong wolf and will be on another team in the future.  Then another team, and so on."
12 hours ago
David Blassingame is now friends with Demetrius Walls and Roger Williams
13 hours ago
Roger Williams commented on Roger Williams's blog post Two Wolves
"David Hasn't it always been that way?"
13 hours ago
David Blassingame commented on Roger Williams's blog post Two Wolves
"We are the cause of our own suffering."
13 hours ago
Roger Williams commented on Roger Williams's blog post Two Wolves
"Steven- AMEN!"
13 hours ago
Roger Williams commented on Roger Williams's blog post Two Wolves
"David, That is so true. In the dealerships I travel to it never changes, the "new" buyer is so different the "old" strategies won't work. However, when I get to the dealership the same phone, internet, and face to face…"
13 hours ago
Linda Swan updated their profile
13 hours ago
steven chessin commented on Roger Williams's blog post Two Wolves
"David - You know the answer. "C-4-L". A customer loyalty campaign trumps price.   "
14 hours ago
I.C. Collins's discussion was featured

The 10 Commandments of Leadership

BY : Geoffrey JamesBecoming a great leader comes down to remembering and following these 10 simple rules.SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantA group of archeologists digging through ancient corporate archives recently uncovered two mysterious tablets (aka "wall…See More
14 hours ago

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4 Reasons Your Dealership Should Hire a Millennial Workforce

Posted by Rebecca Kon on March 5, 2015 at 1:53pm 0 Comments

Generation Y has gotten a bad rep over the past few years, however there are some distinct characteristics that should not be overlooked when considering them to be a part of your dealership’s staff.

The following characteristics are advantages that could increase your bottom line, so listen up!…

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WHAT CONSTITUTES A GREAT WORKPLACE? SW Service Solutions Newsletter

Posted by Sally Whitesell on March 5, 2015 at 10:00am 0 Comments

A

Equals More Productive Employees!

A Harvard Business Review shows that Boomers and Gen Ys are changing what…

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What I Found When Mystery Shopping A BMW Dealership This Week…

Posted by Martin Tee on March 5, 2015 at 3:30am 3 Comments



What I Found When Mystery Shopping A BMW Dealership This Week…



Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i and will be comparing the vehicle and the service with the C Class Mercedes Benz.



This experience really reminds me of how important every step of the sales process is, and how you must give it your absolute very best!



You know I’m out driving a $90,000 BMW right now and there is…

Continue

Two Wolves

Posted by Roger Williams on March 5, 2015 at 12:30am 10 Comments

"I'm just looking, I won't be buying today." "I need to compare your vehicle with a competitors model and then shop around" .."I'm not an impulse shopper".."I just started looking."



Everyday sales people hear this exact quote from customers soon after the meet and greet.



What happens next is reminiscent of the old tale of two wolves.



An old Cherokee is teaching his grandson about life. "A fight is going on…

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Why should automobile dealers care about customer loyalty?

Posted by Joe Birch on March 4, 2015 at 3:17pm 0 Comments

Take Flight to INSIGHT!

As announced on AutoDealerLive: Courtesy of Car Lister, the first 50 dealers and managers who fill out the contact form at …

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For DealerElite Dealers and Managers

Posted by DealerELITE on March 4, 2015 at 2:30pm 1 Comment

Register below to receive this incredible offer thanks to our…

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The Annual Review

Posted by Rob Gehring on March 4, 2015 at 9:09am 0 Comments

The annual review, some use it as the time employees are evaluated for merit based increases. To hear Fixed Performance's innovative take on this subject, simply click one of the links below!

Mobile:…

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Tenacity Wins You Penthouse Apartments

Posted by Martin Tee on March 3, 2015 at 9:46pm 0 Comments

Hi! Dave Benson here from Reaching Your Potential and in today’s episode of Telling It Straight is brought to you from the M1 Resort in Maroochydore on Sunshine Coast in Queensland.

The reason I’m sharing this sales tip from the balcony of this wonderful penthouse apartment is to talk about how tenacious sales people are the ones that get all the rewards. Tenacious sales people are the ones that don’t just take orders but they’re the ones that sell and sell in…

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Forum

Here's a New Way to Deal With Online Angry Customers

Started by I.C. Collins in dealerELITE Professional Experience. Last reply by I.C. Collins on Saturday. 2 Replies

BY : Dan NewmanWe are living in a world of ever-increasing speed where businesses can’t help but become a little more transactional.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWith so many different ways for clients to reach us today, we have to be watching…Continue

Branding is NOT advertising – it is production.

Started by Keele Fishel in Advertising/Marketing Forum. Last reply by steven chessin on Monday. 1 Reply

Branding is NOT advertising , It is production.Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company. Creating a unique brand identity is an important facet of any business. It occurs long before any marketing and communications take place.The brand represents who you are and speaks to your core…Continue

Tags: marketing, advertising, branding

7 phrases that improve the customer experience

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Britt Bischoff on Monday. 1 Reply

There’s one great, predictable way to keep customers loyal, and this is it:Deliver a positive customer experience.About 70% of customers say that a positive experience would make them loyal to a company and likely to recommend the company to others, a NewVoiceMedia study found.Delivering one isn’t be too hard, either, considering customers cited having a…Continue

Tags: management, service, customer

12 Awesome Tips to Better Negotiations (And What Everyone Can Learn from Mike Tyson)

Started by I.C. Collins in dealerELITE Professional Experience Feb 27. 0 Replies

BY : Justin BarisoNegotiation skills are vital to everyone. Here are 12 steps to 'win-win'.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWhen I started working for myself, I often felt ill-prepared for certain situations. I had loads of…Continue

Non-Confrontational Buying You Don't Have to Slay The Evil Dragon to Buy a Car

Started by Mike Elliott in Sales Forum 8 hours ago. 0 Replies

When you have nothing else to do one day, go down to your local library or bookstore and browse through the section where they keep the books on how to buy cars. You'll be amazed at how many there are.Here are some of the titles you may find:You'll be amazed at how many there are.Here are some of the titles you may find:"How to Buy a Car Without Getting Cheated""Car Buying Revealed: How to Buy a Car and Not Get Taken for a Ride""How to Buy a Used Car Without Getting Ripped Off""Inside the Minds…Continue

Tags: auto, sales, car

Rich people never say these 4 things, and you shouldn't, either

Started by I.C. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY : Steve SieboldIf you spend time around the wealthy and the middle class, it's an eye-opening experience to hear the differences in how the two groups speak.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe middle class tends to be negative about money, and…Continue

12 Distinctive Ways to Impress Your Team That Will Make You Stand Out

Started by I.C. Collins in dealerELITE Professional Experience 7 hours ago. 0 Replies

BY : Lolly DaskalWant to impress those around you and stand out from the rest? Give the gift that no one else can give...Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWinston Churchill once said, "We make a living by what we get, and we make a…Continue

You Are Being Judged By These 4 Things

Started by I.C. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY : Rhett PowerOthers make decisions about you in only a few milliseconds...with good information, you can ensure that you're able to make a great first impression.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that you're preparing for…Continue

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TOP 5 Contributing Members This Week

1. Keith Shetterly

Houston, TX, United States

2. I.C. Collins

Midland, TX, United States

3. Steve Stauning

Coeur D Alene, ID, United States

4. Martin Tee

Sydney, Australia

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Joplin, MO, United States

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