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Jeff Novak's blog post was featured

Cars.com may have been compromised today (8.21.2014)

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.See More
2 hours ago
IC. Collins's discussion was featured

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™ In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies…See More
2 hours ago
Al Stidham's blog post was featured

Internet response

At the risk of being lambasted by my more distinguished and experienced colleagues, I'm posting one of my responses to an internet lead.  My goal is, first and foremost to get a response; and secondly, to see if the possibility exists to make a sale.  While it's unconventional, I feel that it stands out from the bland, scripted responses that consumers usually get from other salespeople.  Because I want to learn from others in this business, I welcome your comments and constructive…See More
2 hours ago
Dave Anderson's blog post was featured

Four Ways to Keep a Fanatical Focus

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily basis.  Following are…See More
2 hours ago
Sharon Hill replied to Sharon Hill's discussion Personal Attacks
"Thanks, Phil. And back at ya. :)"
2 hours ago
DealerELITE replied to Sharon Hill's discussion Personal Attacks
"Sharon  Sorry to hear about this, We left you a message with our phone number please call us to discuss "
2 hours ago
Sharon Hill was featured
2 hours ago
Sharon Hill's discussion was featured

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:- Be polite and courteous to each other- Do not "self-advertise" too much, otherwise dE will remove that commentIf either of these two…See More
2 hours ago
Profile IconGilmer Patrick Forbis II and Heather Matthewson joined DealerELITE.net
2 hours ago
IC. Collins posted discussions
3 hours ago
Philip Zelinger replied to Sharon Hill's discussion Personal Attacks
"Sharon, Obviously no one should have the power or intent to drive another contributing member from this or any site. After all, this is America and we all have the right to our opinion; at least so far! That basic truth aside, I know you to be an…"
4 hours ago
Sharon Hill posted a discussion

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:- Be polite and courteous to each other- Do not "self-advertise" too much, otherwise dE will remove that commentIf either of these two…See More
5 hours ago
Paul Potratz posted a blog post

Where are they coming from?

Facebook just added new advertising features for businesses looking for more return on their investment. The new features allow for improved lead attribution and device reporting.  What does this mean for your brand? Samantha explains how you can use these new features for your Facebook advertising!See More
yesterday
steven chessin commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
"  We should be so far past all discrimination that proving it should be as strange as seeing old motels in Miami with signs that say they have air-conditioning and color TV.    "
yesterday
Dave Anderson commented on Dave Anderson's blog post Four Ways to Keep a Fanatical Focus
"Thank you Mike. Glad you found it helpful."
yesterday
Mike Elliott commented on Dave Anderson's blog post Four Ways to Keep a Fanatical Focus
"Dave, Thanks for posting this thought provoking article. These four points you highlight are very helpful advice in any industry and for any stage of our careers. Good stuff!"
yesterday
Jeff Novak commented on Jeff Novak's blog post Cars.com may have been compromised today (8.21.2014)
"My Cars.com rep, Mary Ruther (who does a fabulous job, by the way!) had already forwarded alerts to support.  What made me nervous was that whoever was doing it may have reported the real dealer portal itself as a forged site. "
yesterday
MANNY LUNA commented on Jeff Novak's blog post Cars.com may have been compromised today (8.21.2014)
"Thanks for the heads up Jeff, let me help get the word out!"
yesterday
Sharon Hill commented on Jeff Novak's blog post Cars.com may have been compromised today (8.21.2014)
"Oh wow, not good. Just got a heads up yesterday that Chase bank was having the same issues. For awhile I was getting phishing emails right and left but recognized them as such. Then there was a lull. Now this. Good of you to enlighten everyone.…"
yesterday
Sharon Hill commented on Jeff Novak's blog post Cars.com may have been compromised today (8.21.2014)
"Here's what I got from Josh Chapman, VP of Operations, Cars.com: "Fraud prevention is an area Cars.com, and nearly every online company, proactively works to address. Our MyDealerCenter site is a secure website and suspected phishing…"
yesterday

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TOP Featured Blogs

Cars.com may have been compromised today (8.21.2014)

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.

Becoming the Best You Can Be

This article was written by Steve Hall of the NCM Institute Center for Automotive Retail Excellence. 

Optimistic businessman contemplating in office.

Is it a Knowing Issue or a Doing Issue that is holding you back?

Have you ever thought about what keeps you from becoming the best you can be? Hopefully, not only have you thought about this in the past, but you think about it on a regular basis. Though this thought…

How To Manage The Millennial Car Shopper : AutoTrader Mobile Millennial Case Study

AutoTrader releases groundbreaking statistics on the future of the automotive shopping experience.

Millennials have the pedal to the mobile metal and are shaking up the automotive…

Four Ways to Keep a Fanatical Focus

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily…

Blog Posts

Where are they coming from?

Posted by Paul Potratz on August 22, 2014 at 2:37pm 0 Comments

Facebook just added new advertising features for businesses looking for more return on their investment. The new features allow for improved lead attribution and device reporting.  

What does this mean for your brand? Samantha explains how you can use these new features…

Continue

The Top Ten Auto News Stories of the Week: August 16 - 22

Posted by Rebecca Kon on August 22, 2014 at 10:00am 0 Comments

It’s been a fun week at ActivEngage! We've all been showing our team spirit by dressing up every day for Spirit Week!

 …

Continue

A True Customer is Yours Across the Board

Posted by Jon Lamb on August 22, 2014 at 4:42am 0 Comments

We are creatures of habit. Unfortunately, the habits of the general population has changed over the last decade to create a separation between where they buy cars and where they have them serviced.

What's more unfortunate is that dealers have really started pushing in the same direction.…

Continue

AutoNetTV Celebrates Its 100th Episode: Uncounted Lives Saved

Posted by Lance Boldt on August 21, 2014 at 5:49pm 0 Comments

August 2014 marks AutoNetTV’s 100th episode.  For eight and a third years, customers in various auto care facilities have been entertained while they learn how to save money with timely car care while enjoying better vehicle performance and increased safety.

Just how much…

Continue

Car Sellers Refine Pitch to Women

Posted by Anne Fleming on August 21, 2014 at 4:30pm 10 Comments

Among Millennials, 53% of Car Buyers Are Female

Aug. 20, 2014 6:52 p.m. ET
Continue

The Benefits of Video Marketing ~ Internet Marketing Tips!

Posted by MANNY LUNA on August 21, 2014 at 4:00pm 0 Comments

The expanding role internet plays in marketing has made online marketers to evolve useful strategies for marketing their products and services online. Contents play vital roles in creating information about any product or services for internet users. Video marketing helps create powerful contents about any product and…

Continue

Cars.com may have been compromised today (8.21.2014)

Posted by Jeff Novak on August 21, 2014 at 12:12pm 4 Comments

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.

Becoming the Best You Can Be

Posted by Garry House on August 21, 2014 at 10:08am 0 Comments

This article was written by Steve Hall of the NCM Institute Center for Automotive Retail Excellence. 

Optimistic businessman contemplating in office.

Is it a Knowing Issue or a Doing Issue that is holding you back?

Have you ever thought about what keeps you from becoming the best you can be? Hopefully, not only have you thought about this in the past, but you think about it on a regular basis. Though this thought…

Continue

TOP Featured Discussions

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the…

Forecasters predict 4 more robust years for car sales

Acme, Mich.— U.S. auto sales will remain healthy for the next four years, economists said Tuesday.

Speaking at a panel on the second day of the Center for Automotive Research’s annual Management Briefing Seminars, forecasters predicted about 17 million new cars and trucks will be sold annually in the coming years, a number that should remain consistent through 2018 as consumer confidence improves and buyers look to replace old cars.

“I think today, things are going generally…

GM financing arm investigated over subprime loans

General Motors just can't seem to avoid controversy in 2014. Of course, there has been a continual run of recalls throughout the year, and now, its GM Financial division is under investigation for possibly violating the Financial Institutions Reform, Recovery and Enforcement Act, according to Reuters. FIRREA gives the DoJ the power to examine and potentially sue companies that are found to be acting fraudulently. In…

The 5 Irrefutable Laws Of Selling

WILLIAM BALLARD, ENTREPRENEUR


There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business.


Related: How Your Attitude Can Win You Sales

1. The law of value. Consumers only buy products and services that benefit them.

The first…

Forum

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Started by IC. Collins in dealerELITE Professional Experience. Last reply by Mike Elliott on Monday. 1 Reply

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™ In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies…Continue

Personal Attacks

Started by Sharon Hill in Social Media and Reputation Management. Last reply by Sharon Hill 2 hours ago. 3 Replies

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:- Be polite and courteous to each other- Do not "self-advertise" too much, otherwise dE will remove that commentIf either of these two…Continue

Tags: rules, marketing, reputation, management, community

Mental Note :

Started by IC. Collins in General Forum for dealerELITE Members on Tuesday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™"Think Possitive, Be Possitive, And Possitive Thinking Will Happen"What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve…Continue

The Top Ten Driving Test Horror Stories Ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

For an auto enthusiast, taking your road test should be a great day you look forward to for years but, sometimes, it doesn't quite turn out right.10.) Hit A Car On The Way To The DMVThis story from JohnnyWasASchoolBoy has a happy ending, so it's only good for number 10 on this list but still a good one."We didn't have a DMV in our town so with my mom I drove our old Volvo to the next town for my test. We had about an hour to kill so we went to the mall to get some lunch. When I backed out…Continue

Tags: crashes, Jalopnik, automobile, test, drivers

Are Extroverts Overrated in Sales? Here's one View

Started by Mike Elliott in Sales Forum. Last reply by Mike Elliott yesterday. 1 Reply

The “Gift of Gab” does not hold the virtue it once did in sales. Old school sales philosophies told us to bring out the extrovert from within and have lots to say. Nowadays, everything has changed. Prospects no longer want to be talked at by some smooth and slick sales stud. In fact, prospects have grown tremendously weary of this once-hailed approach. In the current market, prospects simply want to be understood and listened to, so the salesperson’s job becomes asking effective questions to…Continue

Tags: Wayshak, dealership, management, Marc, practices

Are you advertising via Carfax? Would you like to talk for publication?

Started by Sharon Hill in Used Car Forum on Wednesday. 0 Replies

I'm working on a Classified Intelligence Report article about the changes to the Carfax listing platform - most notably its ability for shoppers to filter by things such as one-owner and no wrecks.If your dealership is advertising your pre-owned vehicles there I'd like to talk to you about how well (or not well) it does for you, and how important these filters are - if they are.  Of course, we'll link to your site.You can send me a message here, email me at sharonh@aimgroup.com, or call or text…Continue

Tags: marketing, listings, advertising, Carfax

Top 10 Qualities of Highly Successful People BY LOLLY DASKAL

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

What do you need to find and develop within yourself to be successful? The answer comes from looking at those who have created success in a variety of fields. These traits may sound simple, but they lead to remarkable results.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™If you really want bring success into your life, you should cultivate yourself just as you'd cultivate a garden for the best yield. The attributes here are shared by…Continue

Mental Note:

Started by IC. Collins in General Forum for dealerELITE Members 4 hours ago. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™"The strongest factor for success is self - esteem: Believing you can do it, believing you deserve it, believing you will get it. "What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post…Continue

AutoBlog News Feed

Recalls have almost no effect on used car prices

Filed under: , ,

Used Cars Neon sign seen along highway US31W just south of Fort Knox" data-credit="SeeMidTN.com (aka Brent)/Flickr" src="http://o.aolcdn.com/dims-shared/dims3/GLOB/crop/1454x965+159+88/resize/628x417!/format/jpg/quality/85/http://hss-prod.hss.aol.com/hss/storage/midas/5af821f59794e4e92d2622f0fa708d09/200629003/4912509114_c02fa56719.jpg" data-mep="413372" />

This has been a bad year for recalls. The US auto industry broke the record for repair campaigns months ago, and with about 25.8 million vehicles needing fixed, General Motors has gotten close to 2013's total full-year figure of 27.96-million recalled cars all on its own. You might think that used car buyers would run screaming for the hills from all these faulty models, but a recent study finds the exact opposite to be true. In fact, one of The General's vehicles actually gained value slightly, despite all of the negative publicity.

The report from Black Book Lender Solutions examined residual values for several vehicles from major recalls. They included the 2005-2007 Chevrolet Cobalt that was among the most prominent affected models earlier this year. The study found that the campaigns had almost no effect on a vehicle's depreciated cost, even those with major press coverage, according to Automotive News. Amazingly, in the case of the Cobalt, the price of 2005 and 2006 examples actually increased by about one percent in the first half of 2014 compared to the same period last year, according to the investigation.

The results weren't limited to just GM, either. The 2008-2009 Toyota Camry from the unintended acceleration recall had a lower depreciation rate amid the campaign in February 2010 than its competitors of the same year, according to Automotive News.

These outcomes echo similar data from other sources. In terms of new cars, Autoblog's By the Numbers info shows GM sales have grown on five of the seven months with data in 2014. The month with the biggest loss was January, before the ignition switch recall was even announced. In June, another investigation found that the company's used car prices were still staying strong, and one company showed the recalled 2012 Chevy Impala also appreciating slightly. It certainly appears that the campaigns don't weigh on many consumers' minds when buying a vehicle.

Recalls have almost no effect on used car prices originally appeared on Autoblog on Sat, 23 Aug 2014 14:46:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Sharon Hill

Phoenix, AZ, United States

3. Jeff Novak

Geneva, OH, United States

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Maitland, FL, United States

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Pittsburgh, PA, United States

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Automotive News - Dealers

Some 2015 Ford F-150 buyers will have to wait until next year

Some retail and all fleet customers who order their 2015 F-150s early won't see their trucks until February.

Nissan stands pat on 2015 Frontier pricing, raises Xterra about $300

Nissan announced pricing on the 2015 models of its Frontier pickup and Xterra SUV today.

GM opens IT center in Phoenix, plans to hire 1,000 workers

General Motors said it opened its fourth information technology center today -- this one in Chandler, Ariz., near Phoenix.

2015 Chevrolet Corvette Z06 starts at $78,995

Pricing on the 2015 Chevrolet Corvette Z06 will start at $78,995, including shipping, General Motors said today. The convertible model will start at $83,995, including shipping.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

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Phoenix, AZ, United States

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Geneva, OH, United States

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Maitland, FL, United States

5. Anne Fleming

Pittsburgh, PA, United States

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Wards Auto Dealer News Feed

3 Tips to Creating Buzzworthy Advertising

http://photos.prnewswire.com/prnc/20140822/138783 CENTRAL ISLIP, N.Y., Aug. 23, 2014 /PRNewswire-iReach/ -- Buzz advertising, or the ability for your advertisement to create conversation, is an art, slowly being perfected through past decades of advertising history.  Many advertisements achieve good buzz marketing naturally, through...

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Locally Owned Best Little Car Lot in Oklahoma Inc. Partners with U-Haul

http://photos.prnewswire.com/prnc/20090622/LA34860LOGO-b STROUD, Okla., Aug. 22, 2014 /PRNewswire/ -- Best Little Car Lot in Oklahoma Inc.

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Current Data Center Graphs

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Automotive News - Breaking News

Supplier Metaldyne Performance files for stock offering

Supplier Metaldyne Performance Group on Friday filed with federal securities regulators for an initial public offering of its common shares.

In culture shift, female engineers take the wheel in Japan

Japanese carmakers, long a preserve of tight-knit, workaholic old boys' clubs, have finally tuned into the need for more diverse input into developing, making and selling their products.

GM, with ignition parts shipped, must now find recalled cars' owners

GM has passed a significant milestone in its campaign to replace potentially defective ignition switches in millions of cars recalled worldwide: It cleared its backlog of parts orders.

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