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Craig Darling's blog post was featured

Up tick... Up tick... Up tick.

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.Up tick... Up tick.Business being better at our physical place of business generally means an up…See More
7 minutes ago
Melanie Colley joined Jack Higginbotham's group
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Motivation Station

In our chosen careers, we all need a little motivation once in a while. This group is for sharing Quotes, Sayings and Guidance To help get you through your day! Add your favorite quote that gets you motivated on a daily basis.See More
9 minutes ago
Melanie Colley joined Jim Leman's group
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Christian Auto Industry Professionals

An uplifting forum for those in the auto industry who believe in or are curious about the integrity of the Holy Bible and in the resurrection of Jesus Christ and baptism in the Holy Spirit.
11 minutes ago
Craig Darling posted a blog post

Up tick... Up tick... Up tick.

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.Up tick... Up tick.Business being better at our physical place of business generally means an up…See More
14 minutes ago
Profile IconAmy Scott and Debbi Flanders were featured
28 minutes ago
Jeff Cowan's video was featured

Sales Tip #7 Solve Their Primary Concerns and Theyll Buy Anything

04:52
Tip #7 in our series presents more great tips to help you help your customers. These tips are taken directly from Jeff's live 2-day workshop entitled "The 6-Step Road to Service Department Success" for Higher Sales, Customer Retention and Survey…
34 minutes ago
Dave Anderson's blog post was featured

The “Loyal” Non-Performer

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.”If you’ve ever managed to whine out a lame version of this “he’s loyal” rationalization to justify your defense of mediocrity roll this publication up, hand it to the nearest person and ask them to smack you in the head with it. Frankly, if you dare fathom the perpetual cost and misery that accompanies keeping a “loyal’ non-performer you’d agree a simple whack on the head is getting off…See More
42 minutes ago
Dave Anderson's video was featured

Dave Anderson’s 25 Business Facts of Life: Facts of Life 3 and 4

Excerpted from Dave Anderson’s best-selling book, If You Don’t Make Waves You’ll Drown, Dave personally presents each of the twenty-five Business Facts of Li...
44 minutes ago
IC. Collins's discussion was featured

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…See More
44 minutes ago
DealerELITE's blog post was featured

Did you ever wonder how to determine who would be good at selling in today's market?

 A message to all Automotive STARS! Did you ever wonder how to determine who would be good at selling cars in today's market... Or if the sales applicant in front you has the traits needed to succeed at your dealership? dE members,now have an opportunity to find out by using a scientifically proven effective simulator system.Having first-hand personal and direct experience using this system to screen and hire our sales staff and leaders, We have found what We are convinced is the World's Most…See More
46 minutes ago
jeff sterns's blog post was featured

Do You Know How Many Website Visitors You Get Late at Night?

It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at hand.Buying a car or…See More
47 minutes ago
Ed Louis's blog post was featured

What you need to know about Geo Fencing

By now we have all heard the term Geo-Fencing and have possibly benefitted in some way from this technology.  At a mall, you may have received a coupon via push notification on your smartphone when you walked by your favorite store.  Or imagine, driving past a popular local establishment and receiving a notification about a special event for that day.  Geo-fencing is a location-based service that allows businesses to send messages to smartphone users who enter a defined geographic point.  Once…See More
47 minutes ago
Patrick Kelly's blog post was featured

Why Customers Leave Without Buying A Car And What To Do About It

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a car? According…See More
49 minutes ago
Profile Iconjoe guerin, Tyler Steven Dodson, Linda Swan and 1 more joined DealerELITE.net
50 minutes ago
steven chessin commented on Patrick Kelly's blog post Why Customers Leave Without Buying A Car And What To Do About It
"Thanks.  Glad to see you didn't forget to write about the 4th. "to reach out within a time period". (moment) Any dealer that completes the first four best-practices can reach-out to me for…"
19 hours ago
Patrick Kelly commented on Patrick Kelly's blog post Why Customers Leave Without Buying A Car And What To Do About It
"Well put Steven"
21 hours ago
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: October 18 - 24

Happy Friday, Car Dealers! We have some great automotive news articles and blogs to share with you this week! Make sure to read them all to stay smart about what’s happening in the auto industry and how you can transform your dealership to keep up in today’s market. …See More
22 hours ago
Paul Potratz posted a blog post

Is This What You're Looking For?

Give Your Shoppers A ReminderHave you lost shoppers on your website? Sometimes they need a reminder of what they were doing on your website in the first place. A current remarketing tactic will allow you to do just that.On this week's Hard Facts, Samantha discusses how you can implement this tactic for your business. See More
22 hours ago
IC. Collins posted discussions
yesterday
Patrick Kelly commented on Patrick Kelly's blog post Incoming! Why Every Phone Call Should Be Treated as Mission Critical
"Thanks for the comments!"
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TOP Featured Blogs

Why Customers Leave Without Buying A Car And What To Do About It

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…

You are cutting your gross profit margins...Why?

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

 

Click the link below to stop cutting your gross profit margins right now!


 

 …

Brand and Dealer Loyalty – a Fine Balance?

Think about the last time you visited a business such as McDonald’s, Target, or a 7-11.  Now, think about the store itself – did you select the store because of convenience, or because you were dedicated to a specific location?  Sometimes the answer is both, but more often…

What you need to know about Geo Fencing

By now we have all heard the term Geo-Fencing and have possibly benefitted in some way from this technology.  At a mall, you may have received a coupon via push notification on your smartphone when you walked by your favorite store.  Or imagine, driving past a popular local establishment and receiving a notification about a special event for that day.  

Geo-fencing is a location-based service that allows businesses to send messages to…

Proactive PR & the NFL?

While I love to be active myself, I certainly could not call myself a big fan of watching and keeping up with sports. It seems, however, that you cannot turn on a television, read a newspaper or use any social media recently without hearing about continuous misdeeds and wrongdoings of NFL players. I’m sure that…

Blog Posts

Up tick... Up tick... Up tick.

Posted by Craig Darling on October 25, 2014 at 12:49pm 0 Comments

     I love those great months... who doesn't?.  You know the ones.. Excellent production, solid gross and great back end penetration.  Record numbers in the service drive and the parts numbers to support the RO's.

Up tick... Up tick.

Business being better at…

Continue

The Top Ten Auto News Stories of the Week: October 18 - 24

Posted by Rebecca Kon on October 24, 2014 at 2:56pm 0 Comments

Happy Friday, Car Dealers! We have some great automotive news articles and blogs to share with you this week! Make sure to read them all to stay smart about what’s happening in the auto industry and how you can transform your dealership to keep up in today’s market.

 …

Continue

Is This What You're Looking For?

Posted by Paul Potratz on October 24, 2014 at 2:25pm 0 Comments

Give Your Shoppers A Reminder



Have you lost shoppers on your website? Sometimes they need a reminder of what they were doing on your website in the first place. A current remarketing tactic will allow you to do just that.



On this week's Hard Facts, Samantha discusses how you can implement this tactic for your business.…

Continue

Going Beyond All-You-Can-Eat In Loyalty

Posted by Mike Gorun on October 24, 2014 at 9:09am 0 Comments

When consumers think of loyalty programs, they typically think of racking up miles, or frequenting a business in exchange for rewards, perks or freebies. No matter what business you patronize, there is a good chance that it is offering some sort of loyalty incentive. In fact, many argue that loyalty programs are so…

Continue

How Timing Can Affect These 3 Elements on Your Dealership Website

Posted by Lisandra Ramos on October 24, 2014 at 8:58am 0 Comments

“You don't have to swing hard to hit a home run. If you got the timing, it'll go.” - Yogi Berra

Three American League MVP awards, 10 championships, and 15 All-Star Games -- Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or two about the importance of timing.

It got me thinking about today’s post and how lead…

Continue

Win Nissan Maintenance For Life in Connecticut!

Posted by Jonathan Morales on October 23, 2014 at 3:22pm 0 Comments

Do You Own a Nissan? This Your Chance to Get Free Maintenance for Life! 

Alfano Nissan is taking part in the 2014 Nissan Car Care Event which promotes individuals to share car care tips through Twitter with the hashtag…

Continue

Why Customers Leave Without Buying A Car And What To Do About It

Posted by Patrick Kelly on October 23, 2014 at 2:24pm 3 Comments

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing? Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My mother-in-law's in town." If it's one of the latter, warning bells should be ringing. Who would rather go to a dentist appointment or visit with their mother-in-law than buy a…

Continue

You are cutting your gross profit margins...Why?

Posted by Rob Gehring on October 23, 2014 at 9:30am 0 Comments

Do you process your used cars in the same way you process customer pay work? Are your used cars brought up to maintenance standards before they hit the lot? Has discounting internal rates become your shop policy?

 

Click the link below to stop cutting your gross profit margins right now!



 

 …

Continue

TOP Featured Discussions

1 Simple Behavioral Trick to Gain Confidence and Power

BY 250 WORDS @250_WORDS


One piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Imagine…

The 2 Phrases That Bosses Hate

BY GEOFFREY JAMES @SALES_SOURCE


A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.



Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:


1. "That's not how we did it at my old job."

2. "So-and-so isn't doing his work."

3. "How'd I do? How'd I do? How'd I do?"

4. "This…

10 Phrases Navy SEALs Don't Say

By: JEFF BOSS


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.


In a SEAL Team room, for…

7 Killer Quotes from Shark Tank's Barbara Corcoran

BY JOHN BOITNOTT @JBOITNOTT


The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
to listen.

As the only female shark on "Shark Tank," Barbara…

Why You Should Stop Being a Boss and Be a Leader

BY LOLLY DASKAL @LOLLYDASKAL


The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.


Shared: From your…

Forum

The 2 Phrases That Bosses Hate

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Elizabeth Ayala on Tuesday. 2 Replies

BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue

1 Simple Behavioral Trick to Gain Confidence and Power

Started by IC. Collins in General Forum for dealerELITE Members on Thursday. 0 Replies

BY 250 WORDS @250_WORDSOne piece of research from associate professor Dana R. Carney shows how a small change in posture can go a long way.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantImagine that someone gives you $200 and the chance to keep the…Continue

10 Phrases Navy SEALs Don't Say

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Squire Pettis on Sunday. 1 Reply

By: JEFF BOSS Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace. In a SEAL Team room, for instance, there are (legal) mementos collected from…Continue

Have You Become Too Cynical to Be a Good Car Salesman?

Started by Mike Elliott in Sales Forum. Last reply by steven chessin yesterday. 1 Reply

Every now and then for no apparent reason I see a good car salesman go from being a top producer to becoming an average car salesperson. They are no longer at the top of their game, their commissions are slipping, their bonuses are few and their overall attitude is rotten. The retail car business has a way wearing down some people that cause them to become cynical, burnt out, negative and less productive. This…Continue

Tags: dealership, management, automotive, burnout, sales

Sales Advice from Leading Women in Sales

Started by Mike Elliott in Women in the Auto Industry yesterday. 0 Replies

I wanted to share an article I read recently on Jill Konrath's site. Jill is a sales trainer. I've read some of her books, I subscribe to her blog and I believe she offers a lot of great insights.Given that Dealer Elite has a Category for Women in this Industry, I thought this was the best place to post this information for managers and salespeople of either gender. The article is entitled :…Continue

Tags: people, women, sales, automotive

Yet Another Reason to Watch Your Body Language: It Can Make You Happier

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY JESSICA STILLMAN @ENTRYLEVELREBELNot only does your posture influence how others see you, it can also make you happier, science says.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantAt least since your very first job interview you've probably been aware…Continue

5 Simple Things Beloved Bosses Do (Infographic)

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY LAURA MONTINI @LMMONTINIYes, your employees want more from you, but they don't necessarily want more money.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantYou spend a lot of time with your employees, and you're responsible for what they do for a large part of the day. As a result, you have a huge impact on their happiness. In fact, more than 60 percent of employees say that their manager directly impacts their job satisfaction.So what do…Continue

7 Killer Quotes from Shark Tank's Barbara Corcoran

Started by IC. Collins in General Forum for dealerELITE Members Sep 29. 0 Replies

BY JOHN BOITNOTT @JBOITNOTT The woman who turned a $1,000 real estate loan into a $66 million business has much to say about entrepreneurship, success and business. We would all do well to listen.As the only female shark on "Shark Tank," Barbara Corcoran is seriously swimming in the deep end, but more than…Continue

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U-Turn: Weekly Recap: Tesla's sales ban fortified in Michigan as franchise laws draw fire

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2013 Tesla Model S

"Tesla's quest to own its stores has brought to light issues that have long faced the industry." - Adam Jonas

Tesla's fight to challenge dealer franchise laws moved to the home state of the American auto industry this week, as the governor of Michigan signed a controversial bill that excludes Tesla from selling its electric cars directly to consumers.

Experts agree it was probably already illegal for Tesla to sell cars in Michigan, as the state's franchise laws require that cars be sold through dealerships. But, the legislation closed a gap in the law that Tesla might have been able to exploit.

Ironically, the bill sailed through both houses of the state legislature with little fanfare this year, as voters and officials have been preoccupied with midterm elections. It's not even a new law: just an amendment to an existing rule that touches on a number of issues, including transaction fees charged by dealers to consumers during the sale process.

The controversy seemingly exploded overnight, as a last-minute change in the language of the bill - which appeared aimed at Tesla - strengthened Michigan's franchise laws. It wasn't until the bill was already on the desk of Gov. Rick Snyder that most of the public was even aware of it, or of the implications of the 11th hour changes.

Not surprisingly, Tesla was peeved.

Continue reading Weekly Recap: Tesla's sales ban fortified in Michigan as franchise laws draw fire

Weekly Recap: Tesla's sales ban fortified in Michigan as franchise laws draw fire originally appeared on Autoblog on Sat, 25 Oct 2014 11:01:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Dave Anderson

Agoura Hills, CA, United States

5. Ed Louis

Piscataway, NJ, United States

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Automotive News - Dealers

China has room for PSA's upscale DS brand

PSA/Peugeot-Citroen's upscale DS brand is on track to be successful in China because of consumer demand for French luxury goods, but it is unlikely to be a serious rival to the popular German premium brands.

Russia may extend car-buying subsidy scheme into 2015

Russia may extend an incentive scheme for new-vehicle purchases beyond this year to help the car industry weather an economic downturn which has caused sales to plummet 13 percent so far this year.

Rivals see Buffett as just another competitor

Warren Buffett's entry into automotive retailing may mean more overall competition for acquisitions, but public dealership groups expect no interruptions to their growth plans.

Ford plans to overhaul Lincoln with $5 billion push, report says

New Ford CEO Mark Fields, with the renewed backing of Executive Chairman Bill Ford and the company's board, has committed the automaker to a multiyear, multibillion-dollar overhaul of Lincoln that includes a significant investment in a new premium...

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Dave Anderson

Agoura Hills, CA, United States

4. Patrick Kelly

Houston, TX, United States

5. Ed Louis

Piscataway, NJ, United States

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Wards Auto Dealer News Feed

China Automobile Steering Device Market, Rental Survey in Automobile Industry of China Analyzed in New Research Reports

DALLAS, October 25, 2014 /PRNewswire/ -- MarketReportsChina.com adds Research and Future Development Forecast of Automobile Steering Device Industry in China, 2014-2018 as well as In-Depth Survey on China Automobile Rental Market, 2014 reports to its automotive and transportation...

Hyundai Launches New 'Hyundai Smarter' Ad Campaign

Rashan Ali, Myleik Teele, Marshawn Evans, Shantis Das, Christine White and moderator Isha Sesay FOUNTAIN VALLEY, Calif., Oct. 24, 2014 /PRNewswire/ -- Hyundai launched a new advertising campaign, "Hyundai Smarter," during its #SmarterLiving event at The Estate in Atlanta on Tuesday evening.

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Automotive News - Breaking News

Rivals see Buffett as just another competitor

Warren Buffett's entry into automotive retailing may mean more overall competition for acquisitions, but public dealership groups expect no interruptions to their growth plans.

Cadillac full speed ahead in China

Despite slowing sales growth in China, General Motors is doubling down on the country with a bold expansion plan that could make it Cadillac's biggest market within six years.

Hyundai lessee wins new trial over sunroof with mind of its own

The owner of a Hyundai Genesis with a sunroof that repeatedly opened and closed on its own has won a new trial in his lawsuit against Hyundai Motor America and the California dealership from which he leased the car.

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