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Lizelle Landino posted videos
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Rob Gehring posted a blog post

Attitude check

Greetings,    The most important thing you will find out in your career is attitude, and how it affects the outcome of your goals. When bad things happen to you, do you face them head on. Do you say to yourself "I got this?" Do you approach your problems with "Why does this always happen to me?"Click the link below to find why a positive attitude will make all the difference in your work, and your personal…See More
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John Sternal posted blog posts
48 minutes ago
Lisandra Ramos posted a blog post

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

“My dog ate my homework.”For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their prospective chat providers before they buy a…See More
50 minutes ago
Josh Knutson posted a blog post

General Motors Approves AutoMotion Dealer App For iMR Program

Minneapolis, MN – AutoMotion, the leader in mobile apps for automotive dealers, announces General Motors iMR approval for the AutoMotion Dealer App product. All General Motors dealers can now use iMR funds with the leading mobile app solution to drive more sales and service revenue from customers on the go. General Motors approved the AutoMotion platform as the first provider of mobile apps…See More
2 hours ago
Sharon Hill commented on sara callahan's blog post Social Media: When Marketing Becomes Mocketing
"another issue with content is permission to reprint. If you are picking up content pick it up from the originator of the content, to assure yourself that it was public content. With all the online pay walls out there, and subscription-based online…"
4 hours ago
Leonard Buchholz's blog post was featured

How to "Blow Up" your Customer in the service drive 5 different ways

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.Number 5.Assume…See More
4 hours ago
sara callahan posted a blog post

Social Media: When Marketing Becomes Mocketing

Social media can be a tricky thing. Finding and publishing content that a business’s audience will both enjoy and interact with can be challenging. And as Facebook exposure for business pages is increasingly diminishing, businesses are more dependent on audience engagement than ever for those elusive likes, shares and…See More
8 hours ago
Timothy Marvel posted a status
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Joshua Maynor and Mike Elliott are now friends
19 hours ago
Leonard Buchholz posted a blog post

How to "Blow Up" your Customer in the service drive 5 different ways

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.Number 5.Assume…See More
23 hours ago
Paul Potratz's blog post was featured

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. There's one question you may need to ask your team: "Are you committed?” On this episode of Think Tank Tuesday, I explain why. See More
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DealerELITE's 2 blog posts were featured
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Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
23 hours ago
Daniela Francheska Sherrod's blog post was featured

How Clean is your DMS Data

Is this a reasonable concern with dealers?Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.Is the ROI measured? Can the dealer do a better job?LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re vitalizing customers in dealers’…See More
23 hours ago
Sally Whitesell's blog post was featured

"Stop Rushing" SW Service Solutions Quarterly Newsletter

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as they rush right past you.  Then when someone finally approaches they use phrases like, "I'll get you taken care of real quick" or "this will only take a second." When we role-play or monitor advisors doing a walk-around "real quick" is used…See More
23 hours ago
IC. Collins's discussion was featured

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.These sales tips and advice touch briefly on the different…See More
23 hours ago
Tom 'Loyalty Agent' Wiegand updated their profile
yesterday
IC. Collins posted discussions
yesterday
Paul Potratz posted a blog post

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. There's one question you may need to ask your team: "Are you committed?” On this episode of Think Tank Tuesday, I explain why. See More
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TOP Featured Blogs

How to "Blow Up" your Customer in the service drive 5 different ways

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.

Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.…

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. …

"Stop Rushing" SW Service Solutions Quarterly Newsletter

falling_change_hdr.jpg

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as…

How Clean is your DMS Data

Is this a reasonable concern with dealers?

Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.

Is the ROI measured? 

Can the dealer do a better job?

LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re…

The Benefits of Video Marketing ~ Internet Marketing Tips!

The expanding role internet plays in marketing has made online marketers to evolve useful strategies for marketing their products and services online. Contents play vital roles in creating information about any product or services for internet users. Video marketing helps create powerful contents about any product and…

Blog Posts

Attitude check

Posted by Rob Gehring on August 27, 2014 at 4:04pm 0 Comments

Greetings,   

 

The most important thing you will find out in your career is attitude, and how it affects the outcome of your goals. When bad things happen to you, do you face them head on. Do you say to yourself "I got this?" Do you approach your problems with "Why does this always happen to me?"

Click the link below to find why a positive attitude…

Continue

WOMEN CAR SHOPPERS GROWING MORE COMFORTABLE NEGOTIATING

Posted by John Sternal on August 27, 2014 at 3:55pm 0 Comments

When it comes to negotiating with a car dealer, what’s the comfort level of men and women? Swapalease.com, the nation’s largest online car lease marketplace, was interested to take the pulse of car shoppers around the country. According to their findings, women are now warming up to the negotiation process. Click here to see the complete findings.



An online survey was presented to more than 1,000 drivers…

Continue

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

Posted by Lisandra Ramos on August 27, 2014 at 3:30pm 0 Comments

“My dog ate my homework.”

For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their…

Continue

BUICK & TOYOTA HIGHLIGHT BEST LABOR DAY LEASE DEALS ON WANTALEASE.COM

Posted by John Sternal on August 27, 2014 at 2:20pm 0 Comments

Wantalease.com, the nation’s first online car lease marketplace for new lease deals, says Buick and Toyota highlight some of the best car lease deals leading up to the Labor Day auto sales. The Toyota RAV4 and Avalon lease offers have fallen -15.6% and -12.1%, respectively, since July. Meanwhile, the Buick Regal Premium and Lacrosse lease offers represent some of the most aggressive deals for national customers on the site. Click…

Continue

General Motors Approves AutoMotion Dealer App For iMR Program

Posted by Josh Knutson on August 27, 2014 at 2:09pm 0 Comments

Minneapolis, MN – AutoMotion, the leader in mobile apps for automotive dealers, announces General Motors iMR approval for the AutoMotion Dealer App product. All General Motors dealers can now use iMR funds with the leading mobile app solution to drive more sales and service revenue from customers on the go. General Motors approved the…

Continue

Social Media: When Marketing Becomes Mocketing

Posted by sara callahan on August 27, 2014 at 8:06am 1 Comment

Social media can be a tricky thing. Finding and publishing content that a business’s audience will both enjoy and interact with can be challenging. And as Facebook exposure for business pages is increasingly diminishing, businesses are more dependent on audience engagement than ever for those elusive likes,…

Continue

How to "Blow Up" your Customer in the service drive 5 different ways

Posted by Leonard Buchholz on August 26, 2014 at 5:30pm 0 Comments

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.

Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.…

Continue

It's Time to Pop the Question

Posted by Paul Potratz on August 26, 2014 at 2:35pm 0 Comments

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. …

Continue

TOP Featured Discussions

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.

These sales tips and…

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies succeed in spite of poor leadership, with businesses prevailing…

Forecasters predict 4 more robust years for car sales

Acme, Mich.— U.S. auto sales will remain healthy for the next four years, economists said Tuesday.

Speaking at a panel on the second day of the Center for Automotive Research’s annual Management Briefing Seminars, forecasters predicted about 17 million new cars and trucks will be sold annually in the coming years, a number that should remain consistent through 2018 as consumer confidence improves and buyers look to replace old cars.

“I think today, things are going generally…

GM financing arm investigated over subprime loans

General Motors just can't seem to avoid controversy in 2014. Of course, there has been a continual run of recalls throughout the year, and now, its GM Financial division is under investigation for possibly violating the Financial Institutions Reform, Recovery and Enforcement Act, according to Reuters. FIRREA gives the DoJ the power to examine and potentially sue companies that are found to be acting fraudulently. In…

Forum

Personal Attacks

Started by Sharon Hill in Social Media and Reputation Management. Last reply by Sharon Hill on Saturday. 3 Replies

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:- Be polite and courteous to each other- Do not "self-advertise" too much, otherwise dE will remove that commentIf either of these two…Continue

Tags: rules, marketing, reputation, management, community

25 Sales Tips for Selling More Cars

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.These sales tips and advice touch briefly on the different…Continue

The 5 Biggest Reasons the Wrong People Get Hired

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

Here's an excellent article from Lou Adler of the Adler Group. He has some great insights for anyone involved in the hiring process.Based on thousands of candidate interviews and leading training programs with more than ten thousand recruiters and hiring managers, there is no doubt the wrong person, not the best person, is often the one hired. Here’s why:Managers define the person before defining the job. Here’s a …Continue

Tags: job, skills, hiring, training, management

Mental Note :

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the  Automotive Sales Consultant™RULE #1NEVER BE # 2What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants LivesI…Continue

Stay In The Race

Started by IC. Collins in dealerELITE Professional Experience on Monday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™One must stay in the race, even when there's nobody on the sidelines to offer you water. Don't expect a pat on the back, because some are only waiting to kick you in the ass. No one else has a better view to your vision. Go for the Gold and not the glory, because praise and approval are only given in retrospect.What do you think? Is this something you can benefit from or do you have a few…Continue

Recalls have almost no effect on Used Car prices

Started by Mike Elliott in General Forum for dealerELITE Members on Sunday. 0 Replies

This has been a bad year for recalls. The US auto industry broke the record for repair campaigns months ago, and with about 25.8 million vehicles needing fixed, General Motors has gotten close to…Continue

Tags: management, dealership, recalls, cars., used

Mental Note:

Started by IC. Collins in General Forum for dealerELITE Members on Saturday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™“If you ask things in a casual manner you will get a casual response.”What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal…Continue

The Top Ten Driving Test Horror Stories Ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Friday. 0 Replies

For an auto enthusiast, taking your road test should be a great day you look forward to for years but, sometimes, it doesn't quite turn out right.10.) Hit A Car On The Way To The DMVThis story from JohnnyWasASchoolBoy has a happy ending, so it's only good for number 10 on this list but still a good one."We didn't have a DMV in our town so with my mom I drove our old Volvo to the next town for my test. We had about an hour to kill so we went to the mall to get some lunch. When I backed out…Continue

Tags: crashes, Jalopnik, automobile, test, drivers

AutoBlog News Feed

NHTSA opens investigation into Ford Explorer PI brakes

Filed under: , , ,

Ford Explorer Police Interceptor

This year more than most, it's pleasant when we can string together a few days without word of an automaker or the National Highway Traffic Safety Administration announcing a bunch of new recalls. It's seemingly been a little quiet on this front lately (barring a spider-related Suzuki issue revealed early today), but now we have word of the government safety agency opening a Preliminary Evaluation into the 2013 Ford Explorer Police Interceptor, a probe that could potentially affect an estimated 20,000 vehicles.

The issue being investigated concerns failures of the front brake hose on the vehicle that show "small splits in the hoses near the body side ferrule of the hose assembly," according to the agency, and the issue could result in longer stopping distances. The feds have reports of 13 malfunctions affecting 11 Explorer units. However, it's important to note that all of the incidents come from a single, unnamed metropolitan police fleet that operates 46 of them. According to The Detroit News, the failures generally took place between December and July.

NHTSA is investigating further to find if this is a more widespread issue than just this one fleet. Ford spokesperson Kelli Felker confirmed to us, "We are cooperating with NHTSA on this investigation, as we always do." Scroll down to read the agency's report.

Continue reading NHTSA opens investigation into Ford Explorer PI brakes

NHTSA opens investigation into Ford Explorer PI brakes originally appeared on Autoblog on Wed, 27 Aug 2014 15:58:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Anne Fleming

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4. MANNY LUNA

Spring, TX, United States

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Washington, DC, United States

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Automotive News - Dealers

GLE class to usher in new Mercedes nomenclature

Mercedes-Benz is ditching the M-class nameplate as part of a comprehensive renaming strategy.

BMW joins Cadillac wooing Silicon Valley to combat Tesla

BMW scored a coup this month when former Apple executive Tony Fadell became one of the first owners of the new $136,000 i8 plug-in sports car in the United States.

Sales rate to top 16 million for 6th month in a row, analysts predict

Auto sales volume in the United States is expected to keep rolling along in August, with two independent forecasters predicting a sixth straight month of 16 million-plus selling rates. TrueCar predicts a seasonally adjusted annual selling rate of 16.

See the wild Lexus NX spot too retro for outside Japan

Drifting cars, techno music, string bikinis and foam parties. At first glance, Lexus' new 'Shampoo' TV spot seems tailor-made for the trendy young crowd the luxury brand craves.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Anne Fleming

Pittsburgh, PA, United States

4. MANNY LUNA

Spring, TX, United States

5. Mike Elliott

Washington, DC, United States

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Wards Auto Dealer News Feed

2015 GMC Yukon for sale at Cavender Buick GMC West

http://photos.prnewswire.com/prnc/20140827/140353 SAN ANTONIO, Texas, Aug. 27, 2014 /PRNewswire-iReach/ -- Things at Cavender Buick GMC West are starting to pick up. Not only are new members of the new 2015 model-year showing up in the showroom at a greater pace, but the dealership is announcing a new city for coverage. After spending...

read more

Die Konferenzen IoT China 2014 sowie China Connected Vehicle und ITS Expo und Forum 2014 werden im Oktober in Shanghai stattfinden

-- Neues Highlight: Delegationen des EU-China IoT Summit, dem Gipfeltreffen von EU und China zum Internet der Dinge, und des EU-Internet der Dinge werden an der Veranstaltung teilnehmen  SHANGHAI, 27. August 2014 /PRNewswire/ -- Die Konferenzen Internet of Things (IoT) China 2014...

La IoT China 2014 Conference se celebrará en octubre en Shangai

- La IoT China 2014 Conference y China Connected Vehicle and ITS Expo and Forum 2014 se celebrarán en octubre en Shangai -- Nuevo punto destacado: delegaciones de la Cumbre UE-China IoT y de la Internet of Things of EU formarán parte del evento SHANGAI, 27 de agosto de 2014...

Automotive News - Breaking News

GLE class to usher in new Mercedes nomenclature

Mercedes-Benz is ditching the M-class nameplate as part of a comprehensive renaming strategy.

Kia to build Forte compact at new plant in Mexico, report says

Kia plans to initially produce the Forte compact at its long-anticipated plant in Mexico, sources told Reuters today. Kia also is considering building the Sportage SUV at the plant.

BMW joins Cadillac wooing Silicon Valley to combat Tesla

BMW scored a coup this month when former Apple executive Tony Fadell became one of the first owners of the new $136,000 i8 plug-in sports car in the United States.

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