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University VW Mazda in Albuquerque, NM strives to make car buying fun!

Randy Price owner of University Volkswagen MazdaFor some time, Randy Price was reluctant to follow in his father’s footsteps as a car dealer, even though he grew up at University Volkswagen …See More
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MANNY LUNA posted a status
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Timothy Martell posted a blog post

Dealers: Don't Ignore Online Reviews

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before visiting you in person is search for reviews online.Let's take a look…See More
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Grant Cardone's video was featured

How to Negotiate Price and Close over the Phone - Tired of Missing Sales

Get free sales training at www.TiredofMissingSales.com More live sales calls with Sales Training Expert Grant Cardone Super Sales Manager Call https://www.yo...
20 hours ago
Dave Anderson's blog post was featured

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…See More
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So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
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Garry House's blog post was featured

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.In the retail automobile business, that growth can come in many forms, such as:Selling more new or used vehiclesIncreasing the gross profits of the…See More
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Scott T Joseph posted a blog post

J&L Marketing Announces New Company President

FOR IMMEDIATE RELEASEContact: Cathy Dupont Assistant, National Accounts cdupont@jandlmarketing.com (800) 346-9117  J&L Marketing Announces New Company PresidentJamil Zabaneh brings to new role years of experience as Vice President of National AccountsLOUISVILLE, KY (July 30, 2014) – J&L Marketing announced today that owner and former president Scott Joseph will be taking on the role of CEO of the company. Joseph has named Jamil Zabaneh as…See More
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Lisandra Ramos posted a blog post

Your Sales Team & Live Chat Associates Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?The GreetingAs the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your sales floor associates are trained to greet the customers as soon as…See More
23 hours ago

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TOP Featured Blogs

End of Month: Are you ready?

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.

Composite Review

I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.

In the retail automobile business, that growth can come in many forms, such as:

  • Selling more new or used…

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…

6 Ways to Not Suck on Facebook

You dedicate at least an hour of your day on your dealership’s Facebook business page. You chime in on posts about the auto industry, you change your profile and background photos, you post 8 times a day - YOU ARE COMMITTED. So why aren’t people liking your page?

The most successful businesses follow these 6 easy steps to ensure they aren’t sucking on Facebook:

1. When it comes to posting, less is more.

Facebook is not Twitter…

Summer Market In Full Force While Heading To Fall

Welcome to this week’s edition of Beggs on the Used Car Market, with analysis from Ricky Beggs and Black Book. As the calendar is closing out the month of July the market is indicating a variety of actions. The smaller and more fuel efficient models are getting some attention again after softening for just over a month once the tax season expired. Even some of the six to eight year old…

Blog Posts

University VW Mazda in Albuquerque, NM strives to make car buying fun!

Posted by MANNY LUNA on August 1, 2014 at 6:00am 0 Comments

Randy Price owner of University Volkswagen Mazda

For some time, Randy Price was reluctant to follow in his father’s footsteps as a car dealer, even…

Continue

Dealers: Don't Ignore Online Reviews

Posted by Timothy Martell on July 31, 2014 at 4:22pm 0 Comments

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before…

Continue

J&L Marketing Announces New Company President

Posted by Scott T Joseph on July 31, 2014 at 11:44am 0 Comments

FOR IMMEDIATE RELEASE

Contact: Cathy Dupont

Assistant, National Accounts

cdupont@jandlmarketing.com

(800) 346-9117

 

J&L Marketing Announces New Company President

Jamil Zabaneh brings to new role years of experience as Vice President of National Accounts…

Continue

Your Sales Team & Live Chat Associates Are Not That Different

Posted by Lisandra Ramos on July 31, 2014 at 11:30am 0 Comments

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. 

Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?

The Greeting

As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…

Continue

A Simple Solution to Showrooming

Posted by Misti Miller on July 31, 2014 at 10:35am 0 Comments

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but…

Continue

Fixed Ops: The Scramble for Technicians Begins

Posted by Richard Holland on July 31, 2014 at 10:00am 0 Comments

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I…

Continue

Do you want to prosper?

Posted by Rob Gehring on July 30, 2014 at 4:34pm 0 Comments

Greetings friends,  

 

Ask your team, "Do you want to prosper?" They will most likely tell you, "Of course we do!" When you ask the same people, "How are you going to prosper?"  The answers become very unclear.

 

Everyone wants to prosper. The real question is how do we accomplish the goal of becoming prosperous? Click the link…

Continue

End of Month: Are you ready?

Posted by Joe Clementi on July 30, 2014 at 12:52pm 0 Comments

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

Continue

TOP Featured Discussions

6 Infallible Ways to Earn Respect

BY GEOFFREY JAMES ~ Edited by I.C. Collins

There's no management tool more important than respect. Here's how to make sure you're getting it.

Business may be all about money, but the currency that's traded inside every organization is respect.

If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.

Contrary to popular…

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.

Google My Business also includes the ability…

Are You Committed To Your Future

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.

The problem is these stories and these individuals are the exception, not the rule.

They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.

He's frustrated because he's made the exceptional, rare case…

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)

One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed.…

6 Tips to Auditing Your Business’s PPC Campaigns

Whether you’re building your own PPC campaigns or working with a PPC vendor or agency, it’s important for business owners to understand how to evaluate their AdWords campaigns. To help you ensure you’re getting the most out of your campaign, and provide some guidelines to assess your efforts, here are the six most important steps of conducting a PPC audit:

Campaign Structure

A well-structured campaign enables you customize ad copy, landing pages, keywords and…

Forum

Future Headline: Disney and Google Partner to Buy 100 Auto Dealerships

Started by Mark Dubis in Automotive Industry Future - Predictions. Last reply by Brian Bennington on Saturday. 15 Replies

This article originally appeared on Driving Sales but  I wanted to share it with the Dealer Elite community. (I recently entered a time warp which took me two years into the future.  While there I read this article in the March 2016 issue of Automotive News.) 9:45 am U.S. ET | March 15, 2016 This week Google and The Walt Disney Company announced their partnership to establish a new company, Disney Motorcars, which has agreed to purchase 100 new car dealerships in five states.  They plan on…Continue

The 5 Irrefutable Laws Of Selling

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

WILLIAM BALLARD, ENTREPRENEUR There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business. Related: How Your Attitude Can Win You Sales1. The law of value. Consumers only buy products and services that benefit them.The first thing you need to know is consumers don’t buy from you because…Continue

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience Jul 26. 0 Replies

Mental Note: “Perfect Practice Makes Perfect” -not- “Practice Makes Perfect.”What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants LivesI wanted to take a minute and THANK all the…Continue

Happy and Productive - People-ism vs. Professionalism

Started by IC. Collins in dealerELITE Professional Experience 9 hours ago. 0 Replies

~ Jacqui Brady - Employment Workforce Development Specialist, Anthropologist, Legal ResearcherI have been in some pretty fantastic workplaces and sadly, a lot of really sad ones. The Dalai Lama talks at length about the art of happiness at work...Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™But I want to talk about the word that is often used to crush any shred of happiness (and productivity) in the workplace.Queue the "da daaaa" music:…Continue

Why You Shouldn't Buy Facebook Likes

Started by Mike Elliott in Social Media and Reputation Management yesterday. 0 Replies

"Should I buy Facebook likes to boost my presence?" We get this question WAY more often than we should. When talking to people around the office, we thought the answer was a no-brainer – NEVER buy fans. Unfortunately, we've seen far too many pages do just that. After a lot of reading, talking to some influential social media professionals, and using a little of our own common sense, we've answered the question.Below is a conversation that we sometimes have with clients, and one we wish we had…Continue

Tags: likes, organic, media, social, facebook

Be yourself

Started by IC. Collins in dealerELITE Professional Experience Jul 26. 0 Replies

Until your prospects can see how your offer brings value to them personally, it’s just another vague statement they see every day. Your prospects don’t care about your business opportunity. They are seeking SOLUTIONS to their problems. You must educate your prospects in the way that moves them to acquire the Products or Services you are promoting.  From your friends TechAutoCareers.com® ~ Automotive Sales Improvement  Remember, its’ not about the Product but HOW the Product is delivered. The…Continue

Outstanding auto loans total higher than ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category 5 hours ago. 0 Replies

It looks like Americans are feeling more confident about borrowing money again, at least when it comes to their cars. Credit reporting giant Equifax has released its latest National Consumer Credit Trends Report, and the data suggests that auto lending is booming in 2014.The total amount of outstanding auto loans in the US amounted to $902.2 billion in the company's analysis. Not only was that a new record, it was also a 10-percent increase from a year ago. "Auto lending continues to thrive,…Continue

Tags: industry, news, automotive, car, loans

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

“Always Have P.M.A.  or  Positive Mental Attitude”~ I.C. Collins ~ Author and EducatorContinue

AutoBlog News Feed

Toyota prices TRD Pro Tacoma, 4Runner

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Toyota TRD Pro Series Family

Toyota is finally all set to drop more details about the upcoming off-road ready TRD Pro Series models of the 4Runner, Tacoma and Tundra after first revealing them in February. These trucks and SUV might not get the big engine and other mods that desert-stormers like the Ford F-150 Raptor have, but they are still a nice step up over the stock versions. All of the TRD Pro vehicles come as 4x4 models with Bilstein shocks with remote reservoirs in the rear, TRD front springs, skid plates, black wheels, retro-inspired "TOYOTA" badging and TRD-branded floor mats and shift knobs on the inside. They're available in three colors: Inferno, Attitude Black Metallic and Super White.

The Tacoma hits the market first in early August with prices starting at $35,525, plus $885 for delivery, processing, and handling, for an Access Cab V6 with a six-speed manual. Opting for a five-speed automatic brings things up to $37,390 after the destination fee. A Double Cab with a manual goes for $37,320, or $38,300 for the automatic, after the delivery charges. The 4Runner follows in September with just a single trim priced at $41,110 - $41,995 after the charge - for the V6 and five-speed auto.

Toyota is holding off on revealing more about the Tundra for now. It's coming in the fall, but the company isn't announcing prices yet. We don't have to wait long, though. "Within the next month we'll reveal that," said Toyota spokesperson Sam Butto to Autoblog about the TRD Pro Tundra's price.

Each model gets its own individual upgrades, as well. The Tacoma gets a 1.75-inches of additional wheel travel up front with softer springs, 16-inch wheels and a TRD exhaust with polished tips. The 4Runner gets 17-inch wheels and an inch of additional wheel travel in the front. Finally, the Tundra has two more inches of travel up front and 1.25 inches in the rear thanks in part to different Bilstein Zone Control three-stage shocks from the other models, plus a TRD dual exhaust. Scroll down to read even more details about these off-roaders.

Continue reading Toyota prices TRD Pro Tacoma, 4Runner

Toyota prices TRD Pro Tacoma, 4Runner originally appeared on Autoblog on Fri, 01 Aug 2014 10:16:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Richard Holland

Las Vegas, NV, United States

5. Garry House

Jupiter, FL, United States

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Automotive News - Dealers

Chrysler sets pace with 20% gain on Jeep, truck volume

Major automakers, led by Chrysler's 20 percent gain, posted higher sales in July on higher incentives and strong retail and fleet demand. Sales rose 10 percent at Ford and 11 percent at Nissan.

Renault, PSA lose ground as French July car sales fall 4%

French car sales fell 4 percent in July as economic problems weighed on demand, the country's CCFA industry body said.

Future car colors inspired by Midwest homes, landscape, BASF says

Future cars and light trucks will sport more sparkling oranges and browns, soft blues and greens, and pearly whites and grays -- all inspired by the clear skies, lush lawns and warm homes found in the nation's heartland -- according to trend...

GM missed red flag from rental car firms on fatal crashes

More than seven years before GM began the biggest wave of auto recalls in history, an investigator for Vanguard Car Rental contacted the carmaker about a fatal rollover crash in California. Vanguard wasn't alone.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

4. Richard Holland

Las Vegas, NV, United States

5. Garry House

Jupiter, FL, United States

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Wards Auto Dealer News Feed

Global Variable Cam Timing Market 2014-2018: Key Vendors are Delphi Automotive, Denso, Robert Bosch and Valeo

DUBLIN, Aug. 1, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global Variable Cam Timing Market 2014-2018" report to their offering. http://photos.prnewswire.com/prnh/20130307/600769The variable cam or in a broader sense, the VVT is a technology with...

July 2014 Sales Thread: Early Returns Show Solid Gains

U.S. automakers report July sales today. See company-by-company updates throughout the day...

read more

U.S. Light Vehicle Sales Summary, July 2014

U.S. light vehicle sales updates by company for July 2014. Includes Ward’s projections for all companies, overwritten with actual data as companies report, along with a running total of reported actuals by company. Updated throughout U.S. Sales Reporting Day (August 1, 2014).

read more

Automotive News - Breaking News

Chrysler sets pace with 20% gain on Jeep, truck volume

Major automakers, led by Chrysler's 20 percent gain, posted higher sales in July on higher incentives and strong retail and fleet demand. Sales rose 10 percent at Ford and 11 percent at Nissan.

ZF supervisory board supports TRW takeover talks, report says

ZF's supervisory board has given its support to continuing negotiations to buy safety components supplier, TRW Automotive Holdings, sources told Bloomberg.

Fiat says ciao to Italy as merger with Chrysler ends era

Fiat is leaving home after 115 years.The controlling Agnelli family and other investors voted today to seal the end of Fiat as an Italian company and approved a merger with Chrysler.

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