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David Ruggles commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Perhaps it might be considered "sexist" but I wonder why there hasn't been anyone do an all female staffed dealership yet?  Imagine the pub.  We did it in Nagano Japan with a Toyota dealer client and it worked out quite…"
1 hour ago
IC. Collins posted discussions
1 hour ago
Chris Pyle updated their profile
5 hours ago
Anne Fleming commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Steve -- progressive, really! Thank you so much for your comments. "
6 hours ago
steven chessin commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Double Check Your Automatic Response, “That Doesn’t Happen Here, We Treat Everyone the Same” Anne You are right to suggest that the mistakes handling women customers occur higher in the sales funnel - to even before human response.…"
6 hours ago
Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
6 hours ago
Mike Elliott's discussion was featured

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
6 hours ago
IC. Collins's discussion was featured

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…See More
6 hours ago
Dave Anderson's blog post was featured

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue. 1.       There’s a shortage of talented people in my area. Reality rebuttal: It’s unlikely the Creator got ticked off at your area and stopped…See More
6 hours ago
Sally Whitesell's blog post was featured

"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter

Carefully Choosing Your WordsSpring is here and you can feel the excitement in the air! No more freezing days on the service drive or…See More
6 hours ago
Mike Elliott posted a discussion

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
10 hours ago
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"James thanks for reading brother- I appreciate the support :)"
23 hours ago
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"@ Joe you make a great addition- you must earn the right and if it's untimely asked, your sale could die an untimely death :) Initially the questions should be framed to gauge their expectations and offer guidance. Once you've built…"
23 hours ago
Kristopher Hampton commented on Sally Whitesell's blog post "What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
"Amazing read that still holds strong."
yesterday
James Campbell commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"Great post Marsh!  I always enjoy reading your content.  Keep them coming! "
yesterday
Anne Fleming's blog post was featured

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto industry has witnessed a big and not so surprising shift in the car buyer demographics particularly in…See More
yesterday
Profile IconMona Chipman, Merchon Brower and Keith Platt joined DealerELITE.net
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Squire Pettis updated their profile
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Paul Potratz posted a blog post

Does Your Brand Have Standards?

Whether your business is up-and-coming or well established, there are still certain rules every brand needs to follow in order to achieve peak brand recognition and identity. But creating a brand identity can be difficult if you don't maintain a certain level of standards across all of your channels. On this episode of the Hard Facts, learn how to increase your brand recognition by…See More
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Keith Platt updated their profile
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TOP Featured Blogs

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.

In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto…

Last Chance To Register For The Internet Sales 20 Group 3-Day Workshop in Boston in Partnership with MSADA


Sign Up at http://www.internetsales20group.com 856-546-2440

The #IS20G 6 is right around the corner. September 22-24 in Boston MA, in full partnership with the Massachusetts State Auto Dealer Association is going to be INCREDIBLE!

Over 25 Speakers and Panelists, Dealer Principals and GMs speaking and educating! 

200+ Automotive Professionals, Managers and Dealer…

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Blog Posts

Does Your Brand Have Standards?

Posted by Paul Potratz on September 19, 2014 at 2:37pm 0 Comments

Whether your business is up-and-coming or well…

Continue

Common Sense About Inventory Management

Posted by Keith Platt on September 19, 2014 at 12:26pm 0 Comments

   Inventory management systems should be about helping you maximize profit and minimize risk, car by car and store by store. That’s it. But the problem is that a goal like that can seem confusing. There are so many trendy, overly complex methods being promoted and sold, so many “better and new ways,” that it’s hard to know what’s right.…

Continue

Performance Enhancement

Posted by Joe Clementi on September 19, 2014 at 11:54am 0 Comments

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

Continue

5 Questions to Help You Decide if You Need Automated Marketing

Posted by Shawn Ryder on September 19, 2014 at 8:09am 0 Comments

Automated marketing is a huge industry (and growing) and it’s also a hot topic for businesses. Is it really necessary? Will it truly benefit my business? The only way to know for sure if marketing automation is the right choice for your dealership is to try it out, but before you invest the time and money there are some questions that can help you make that decision.

Do you send out personalized…

Continue

Three Paid Methods to Drive Traffic to Your Inventory

Posted by JD Rucker on September 19, 2014 at 5:00am 0 Comments

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

Continue

Treat them like family

Posted by Rob Gehring on September 18, 2014 at 3:29pm 0 Comments

Greetings friends,

 

It always amazes me how much time and money we tend to spend on everything, but what really matters. It is very understandable that money must be spent on marketing for programs that will bring in new customers and keep them coming back over and over again. I also understand how important it is to provide customers with special promotions, coupons etc. as the…

Continue

The Trick to Increased Service Revenue Is Keeping Your Bays Full

Posted by Richard Holland on September 18, 2014 at 8:30am 0 Comments

Many auto dealerships have technology in place that allows sales managers to monitor what’s going on in their departments. CRMs and phone call recording services are used by sales managers to ensure that Internet leads are being followed up promptly and that salespeople follow up with shoppers that visited the…

Continue

Reality Rebuttal to “Conventional” Nonsense

Posted by Dave Anderson on September 17, 2014 at 5:33pm 0 Comments

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Continue

TOP Featured Discussions

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER

Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?

I once had a sales associate…

Five Technologies That Will Make Future Cars Safer

pedestrians

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as…

Why Employees Won't Tell You What They Really Think

  • Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.

One of the reasons for being so tight-lipped can be…

What Every Major Car Name Actually Means


Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.…


6 Ways to Build Customer Loyalty

LOYALTY MARKETING / By Rocket Post

What would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years…

Forum

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Brian Bennington on Thursday. 4 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

Five Technologies That Will Make Future Cars Safer

Started by Mike Elliott in Automotive Industry Future - Predictions 10 hours ago. 0 Replies

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…Continue

Tags: pedestrian, safety, auto, technology., automotive

Top 10 Tips From Mark Cuban

Started by IC. Collins in dealerELITE Professional Experience 5 hours ago. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS You might know him best as one of the staple sharks on "The Shark Tank," but Mark Cuban didn't get where he is by luck and good looks alone. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant He's open about his early struggles, happy to have hit rock bottom in his career which forced him to learn, grow and come back stronger than ever. Like many successful entrepreneurs and businessmen, Cuban is also…Continue

10 Tips to Help You Become a Superstar in Sales

Started by IC. Collins in General Forum for dealerELITE Members 9 hours ago. 0 Replies

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…Continue

10 Hypnotic-Like Sentences That Sell Like Crazy

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

1. As you keep reading this ad copy, you are feeling more and more compelled to experience all the benefits of our product. 2. The more you understand just how valuable our product could be to your life, the less you think about delaying this important purchase. 3. After you read this short ad you will feel like your problems are almost completely solved, all you will have to do is order. 4. As you're skimming through this, you're beginning to think you have nothing to lose and everything to…Continue

7 Ways to Show Your Employees You Care About Them

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY PETER ECONOMY @BIZZWRITER One out of every three employees says that the boss doesn't care about the staff. That's a problem you can easily solve. Want to help your employees reach their full potential and try to go above and beyond every day? Then show them that you genuinely care. And if you already do plenty of that, then consider this fact: Thirty-one percent of workers report that their bosses don't appreciate them. And guess what? Unappreciated workers are workers who won't give their…Continue

A Shout Out To ContactAtOnce!

Started by Mitchell Brenner in General Forum for dealerELITE Members. Last reply by Bill Goodfriend Jan 11, 2011. 1 Reply

I'm sure it's rare that companies receive a thank you but I for one feel it's just as important to pass along positive, as well as negative feedback. Signing up with Contact At Once was the single best move we've done to generate quality leads on people READY TO BUY! Last month alone we sold 10 vehicles that originated through our different chat sites including PrecisionAcura.Com, Cars.Com and Acura.Com. This month we've already sold 3 certified Acuras during the snow storm when we weren't even…Continue

Tags: Acura, ContactAtOnce, Chat

Be a Better Leader by Pondering these 4 Philosophers

Started by IC. Collins in dealerELITE Professional Experience 1 hour ago. 0 Replies

BY WILL YAKOWICZ @WILLYAKOWICZYou may have forgotten what Aristotle and Nietzsche wrote about, but in tough times these deep thinkers can improve your leadership ability.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe contemporary emphasis on instant gratification has seeped its way into almost every aspect of our lives--from the creation of credit cards to fast food to smartphones, we rarely have to wait for anything. But mindfulness…Continue

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Triumph takes us on an emotional journey over the salt

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Triumph Castrol Rocket at Bonneville Salt Flats

Every once in a while, Mother Nature has a rather tenuous relationship with her children. Such a scenario plays out each and every year as mankind clings to one of the last vestiges of open space left on our planet, the Bonneville Salt Flats, to which hundreds of men and women each year flock to take out their frustrations with the pace of life by attempting to outdo and one-up the accomplishments of those who dared make a similar attempt in years prior. It's a vicious cycle, and one that depends upon the cooperation of Mother Nature in order to keep itself perpetually spinning.

When it comes to actually producing some meaningful documentary-style video on the symbiotic relationship between mankind and Planet Earth, nobody does a better job than the British. Beautiful cinematography joined with well-written prose and a soothing voiceover with a pleasant accent makes for a nice way to spend a few minutes, and that's exactly what we suggest you do as you watch the videos we've embedded right down below. They are brought to you by Triumph and Castrol, which have teamed up to break the 400-mile-per-hour barrier in a machine they have aptly named Rocket.

Continue reading Triumph takes us on an emotional journey over the salt

Triumph takes us on an emotional journey over the salt originally appeared on Autoblog on Sat, 20 Sep 2014 19:01:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. Anne Fleming

Pittsburgh, PA, United States

2. IC. Collins

Midland, TX, United States

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Lake Charles, LA, United States

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Philadelphia, PA, United States

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Automotive News - Dealers

Ford schools dealers on high-tech 2015 Mustang

Ford is concentrating on the 2.3-liter engine and other high-tech features in intensive training sessions designed to educate dealership salespeople.

BMW puts i8 at center of tech-based campaign

BMW is learning that what distinguishes the ultimate driving machine can be a matter of taste.

Golf takes zany ride in VW native advertising

This month's advertising launch for VW's redesigned 2015 Golf puts the car at the center of a zany online video on Funny or Die.

Why Detroit is a small town, big city for auto dealers

Detroit's a big city. But if you're in the car biz, the Motor City is a small town, too. Karl Zimmermann's party at George Matick Chevrolet was both big city and small town.

Recent National Job Listings

1. Anne Fleming

Pittsburgh, PA, United States

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Midland, TX, United States

3. Mike Elliott

Washington, DC, United States

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Lake Charles, LA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

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Wards Auto Dealer News Feed

SHAREHOLDER ALERT: Brodsky & Smith, LLC Announces Investigation of TRW Automotive Holdings Corp. in Connection with the Sale of the Company -TRW

BALA CYNWYD, Pa., Sept. 20, 2014 /PRNewswire/ -- Law office of Brodsky & Smith, LLC announces that it is investigating potential claims against the Board of Directors of TRW Automotive Corp. ("TRW" or the "Company") (NYSE –TRW-News) relating to the proposed acquisition by ZF...

The Six U.S. Cities Where Commercial Vehicle Wraps Work Best

http://photos.prnewswire.com/prnc/20140914/145985 CENTRAL ISLIP, N.Y., Sept. 20, 2014 /PRNewswire-iReach/ -- New York, Los Angeles and Las Vegas aren't the only cities where out-of-home advertising works like a charm.

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Automotive News - Breaking News

Golf takes zany ride in VW native advertising

This month's advertising launch for VW's redesigned 2015 Golf puts the car at the center of a zany online video on Funny or Die.

BMW puts i8 at center of tech-based campaign

BMW is learning that what distinguishes the ultimate driving machine can be a matter of taste.

Ford schools dealers on high-tech 2015 Mustang

Ford is concentrating on the 2.3-liter engine and other high-tech features in intensive training sessions designed to educate dealership salespeople.

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