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Steve Duff commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
Mathew Koenig commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
David Sharp commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
JD Rucker posted a videoIs Social Media Just for Branding: Automotive Social Media Myth #2
Stan Sher commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?Mathew Koenig commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?David Sharp commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
Bill Cosgrove commented on Marsh Buice's video
Don't Ask, Don't Tell
BestAutoPros Tip # 7 Overcoming Objections.MOV
Dave Anderson Live Presentation Clips from Best Training Day Ever...Orlando.
JD Rucker posted a discussionWould you be willing to dump your Facebook page altogether and start fresh?
Connie Keane posted a blog postChevy Market Man: Impala Fleeing from Fleet Sales..Focus on Retail
Mike Esposito posted a blog postStrategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
Paul Potratz posted a blog postNeed More Showroom Traffic?
Mr. Natural commented on Garry House's blog post NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?Bill Cosgrove commented on Dave Anderson's videoDave Anderson Live Presentation Clips from Best Training Day Ever...Orlando.
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TOP 5 Videos This Week
1. Dave Anderson Live Presentation Clips from Best Training Day Ever...Orlando.
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Top Content of the WEEK
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Automotive Sales Training - Success or Failure?Added by Mark Tewart on May 16, 2013 |
| 2 |
Automotive Sales Training - People Buy From PeopleAdded by Mark Tewart on May 9, 2013 |
| 3 |
Developing A Culture for Sustainable ResultsAdded by Lois Burak on May 15, 2013 |
| 4 |
Dave Anderson Live Presentation Clips from Best Training Day Ever...Orlando.Added by Dave Anderson on May 15, 2013 |
| 5 |
Don't Ask, Don't TellAdded by Marsh Buice on May 19, 2013 |
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Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?Added by James A. Ziegler on April 25, 2013 |
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Yahoo confirms $1.1B purchase of Tumblr, “promises not to screw it up”Added by MANNY LUNA on May 20, 2013 |
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Which is More Important: Social Media Marketing or Reputation Management?Posted by JD Rucker on May 11, 2013 |
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NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?Added by Garry House on May 14, 2013 |
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The Continuing Cars.com Controversy and Public DiscourseAdded by Doug Davis on May 12, 2013 |
AutoCon 2013 - The AutoConnections Conference and Exposition is September 4 to 6, 2013 at Aria Las Vegas - The Total Package!
Motivational | Educational | Inspirational
TOP Featured Blogs
Strategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality.
The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set…
NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?
A quick look at the current state of auto retailing would suggest that things are good. Tough times (and a couple of notable bankruptcies) have thinned dealer ranks. Although pressures are mounting, the manufacturers are still demonstrating discipline around production volumes. Most importantly, customers are returning to showrooms.
Add all factors together and the result is that volumes and margins on both new and pre-owned vehicles are strong. So strong, in fact, that many…
There Are Only 86,400 Seconds In A Day-Don't Waste Them.
The importance of time is something that we must never take for granted. As we know the time that we have here on Earth is limited and it's imperative that we don't look back over our life when we get older and say "I wish I had of." I remember…
Automotive Sales Training -Five Tips for Beginning Sales People
1. Educate Yourself
Don’t wait for managers or anyone else to give you the sales education you need. Unfortunately, the automobile industry has been stuck for years in a, “Throw them in and see if they can swim mentality.” Some dealerships take new recruits to a meeting room and have them watch training tapes for a day and expect them to be trained. Neither of these options will increase your odds for success.
Begin a massive self-education program that will…
Yahoo confirms $1.1B purchase of Tumblr, “promises not to screw it up”
Yahoo is investing big-time in the social media. The company announced today that it has purchased Tumblr, the popular blogging and social media network, for $1.1 billion.
"I'm delighted to announce that we've reached an agreement to acquire Tumblr!," Marissa Mayer, the CEO of Yahoo, announced on her own…
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Blog Posts
Different Strategies For Contacting Internet Leads
Posted by J.R. Batchelor on May 21, 2013 at 11:03pm 0 Comments 0 Likes
We all are aware of the fact that we only have a 11-14% connection ratio when contacting Internet leads. And we also know that the hardest part of the job for Internet Coordinators is getting people on the phone which leads to a very valid point that we must ask and that is are we maximizing…
Continue Chevy Market Man: Impala Fleeing from Fleet Sales..Focus on Retail
Posted by Connie Keane on May 21, 2013 at 3:47pm 0 Comments 0 Likes
Chevrolet's Impala earned a reputation as a rental car for most of the last decade. Very few were purchased by real buyers and the Impala became the quintessential fleet vehicle.…
Continue Strategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
Posted by Mike Esposito on May 21, 2013 at 3:22pm 0 Comments 1 Like
A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality.
The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set…
Continue Need More Showroom Traffic?
Posted by Paul Potratz on May 21, 2013 at 2:37pm 0 Comments 0 Likes
Do you need showroom traffic? Of course you do! This week on Think Tank Tuesday learn how to drive your virtual showroom traffic. Leave Your Comments below the video and Share it Please.
Visit our website: www.ppadv.com
Like us on Facebook:…
Automotive Sales Training - The Five Keys to Success
Posted by Mark Tewart on May 21, 2013 at 2:18pm 0 Comments 0 Likes
Do you want to be more successful? You can achieve greater success if you begin to follow certain secrets that blow open the doors that are closed for you now. I am comfortable in saying that all people have some closed doors that limit their achievement. What are the doors that I am talking about and how can you open them?
The doors are a metaphor for the gateways to successful achievement. The keys are the secrets that unlock them and allow you move forward faster and with…
Continue
2013 DrivingSales Executive Summit Speakers, Dealer Best Idea Contest, and Innovation Cup Applications Open
Posted by Crystal Hartwell on May 21, 2013 at 11:06am 0 Comments 0 Likes
Speakers/presentations reviewed and selected by auto dealers; Speakers deadline June 14th; DrivingSales Innovation Cup deadline June 28th; DrivingSales Best Idea Contest deadline July 12th
Salt Lake City – May 21st, 2013 – The fifth annual DrivingSales Executive Summit (DSES) is now accepting applications for speakers and presentations, as well as for its coveted Dealer Best Idea Contest…
Continue
Selling in the Service Drive with a Twist
Posted by Mike Gorun on May 21, 2013 at 10:57am 0 Comments 0 Likes
It’s not a new idea to have one of your salespeople working the service drive. Opportunities and circumstances exist where it may be beneficial for the customer to trade-in their car that needs to be repaired. Having someone who can not only identify those opportunities but who also knows how to present it to the customer…
The Loyalty Playbook
Posted by Ketty Colom on May 21, 2013 at 10:00am 0 Comments 0 Likes
Lady Gaga has her Little Monsters, Justin Bieber has his Beliebers, Kiss has their Kiss Army, and your dealership has ______? Where are your fans? Musicians focus their marketingon connecting with fans, that’s nothing new, but that approach is grounded in solid business sense. A 2010 Satmetrix study found that evangelists or fans, spend 13% more than the average customer, and they refer business equal to 45% of the money they…
ContinueReduce Sales Department Turnover and Hire More Winners
TOP Featured Discussions
Which is More Important: Social Media Marketing or Reputation Management?
I can already hear one of the arguments.
"They're one in the same. A good strategy applies both simultaneously."
While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.
For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and…
Breaking News: Changes at AutoTrader
Chip Perry, who has been with AutoTrader.com since its inception has been admired by Dealers and the AutoTrader team has announced he was leaving the Autotrader Group effective May 1. Chip served as president and CEO of AutoTrader.com, was the company’s first employee in 1997 when asked by Manheim to launch the company. Since then, AutoTrader.com has grown to become the world’s largest automotive marketplace and Chip Perry has become widely recognized as a pioneer of the…
Who moved my cheese?
I took a break today and read the book again called " Who moved my Cheese? " It is a timeless classic to say the least. You know maybe it is time for dealers to make this book required reading again. When I first started in management it was required reading for me.
There is way too much time spent in the past and blaming other people, other applications and not enough time spent getting back to the basics of being a hunter and a farmer in the sales profession and looking for…
Cars.com and Auto Trader, Get Rid of One?
Currently our dealership advertises on both Cars.com and Auto Trader. My GSM is convinced we do not need to be on both, and that we will sell the same amount of cars if we drop one. I have a lot of hesitations about this. Over the past 6 months we have sold 11 cars from Auto Trader and 15 cars from Cars.com; not to mention the cars we have sold from our website due to the traffic from Auto Trader and Cars.com.
Since we are locked in with lower rates with Auto Trader he…
A BDC that only does OUTBOUND calls?
I'm starting with a small sales BDC (only two people) and I'm hoping to expand over time but my GM will only let my BDC do out bound calls. So, that means no incoming calls and no internet pops!I'm hoping to 'wow' them enough with my talented reps that he will at least give us the incoming calls. I trying to figure out how to compensate them enough so that they'll stick around and be motivated to make outbound calls all day. Has anybody ever worked an only outbound BDC and what incentives did…Mark Your Calendars To Attend The AutoConnections Conference - AutoCon 2013
Forum
Which is More Important: Social Media Marketing or Reputation Management?
Started by JD Rucker in Social Media and Reputation Management. Last reply by JD Rucker on Saturday. 3 Replies 2 Likes
I can already hear one of the arguments."They're one in the same. A good strategy applies both simultaneously."While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and communication with customers through sites like Facebook, Twitter, or Pinterest amongst others, while reputation…Continue
Cars sold from your Internet Department
Started by Jackie Cahill in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Richard Robbins yesterday. 7 Replies 1 Like
Hi Everyone,I am trying to compare the production of my BDC with other dealerships. We are a one rooftop dealership in the north east with about 200 new &100 used. I have 2 BD Agents. We average about 80 appointments a month with 27 sold units.How many appointments and sold units are you guys doing? How big are your departments/BDCs?I want to compare our production. Are we low performing, average, etc?Any feedback would be greatly appreciated!As always, thank you!Jackie Continue
Tags: BDC
Do You Consider SEO and/or PPC Part of Your Marketing or Advertising Budget?
Started by JD Rucker in Advertising/Marketing Forum on Friday. 0 Replies 1 Like
For some dealers, there's no distinction. For others, they have two (or more) distinct buckets for their budgets. TV, radio, media buys, etc. might go in to advertising while websites, online listing, etc. go under marketing.Where does search fit in? Is it advertising because you're buying better paid or organic listings to increase your exposure, or is it marketing because it's normally associated with websites and landing pages?I've heard compelling arguments for both and I know which way I…Continue
Would you be willing to dump your Facebook page altogether and start fresh?
Started by JD Rucker in Social Media and Reputation Management 9 hours ago. 0 Replies 0 Likes
Facebook has a big problem. Unfortunately, talking to them about it revealed that they don't consider it a big problem. This can be for two reasons - either they really don't consider it to be a big problem or the effort it would take to fix it is more than they're willing to invest right now.The problem is this - you can…Continue
Tags: Social Media, Social, Facebook
Background
Started by Chris Irwin in OTHER - Does Not Fit Any Predefined Category on Thursday. 0 Replies 0 Likes
Would you use a white background or a grey background for a photo booth/area?Continue
Roadloans leads: What are some best practices for these
Started by SCOTT TYNER in Ask an AUTOMOTIVE PROFESSIONAL on Thursday. 0 Replies 0 Likes
I am starting to get alot of RoadLoans leads and was wanting to feel you guys out as far as some best practices. I'm normally very good at setting appointments, but seem to be lacking in that area on these particular leads. What's a good process for handling these?Any ideas?Continue
Traditional Advertising, is it truly over as many might say?
Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom LaPointe Dec 4, 2012. 85 Replies 5 Likes
Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue
Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE
Do women make better Car salespeople?
Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17. 76 Replies 4 Likes
What characteristics differentiate the differences between a woman vs a man in selling autombiles in today's marketplace?Continue
AutoBlog News Feed
Video: The first Forza Motorsport 5 trailer is here
Filed under: Toys/Games, McLaren
Those of you who were following along with the live Xbox One keynote this afternoon have likely already seen this video, but for the rest of the world, this is the first look at the all-new Forza Motorsport 5. Slated to be a launch title for the new Xbox gaming console, Forza 5 is tipped to offer racing like no other video game before it, with controls and graphical presentation on a new level.
The demo seen here shows that, to no one's surprise, the McLaren P1 will have a star turn in the next-generation game. The video shows both the P1 and its F1 forefather in a race through narrow city streets, with both cars rendered in eye-popping detail. Actual game play footage will ultimately have to win us over, but it's safe to say that all signs point to a killer racing sim. Check out the video for yourself below.
Continue reading The first Forza Motorsport 5 trailer is here
The first Forza Motorsport 5 trailer is here originally appeared on Autoblog on Tue, 21 May 2013 20:00:00 EST. Please see our terms for use of feeds.
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FREE Webinar: How to Double Your Sales in Half the Time (Seriously!)
May 23, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-double-your-sales-in-half-the-time/
A webinar featuring Jim Ziegler talking about his legendary sales and follow-up skills. In this session, the legendary Jim Ziegler discusses sales, prospecting and customer follow-up. In this content…
Organized by Eliana Raggio | Type: webinar, free
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Used Vehicle Academy - Orange County, CA
June 11, 2013 to June 12, 2013 – Orange County, CA
$1,295/person / 3 @ $1,000 person • Measuring Profitability • Improve Departmental Profitability • Advertising, and Merchandising Ideas • Technology, Websites and Social Media • Sales Recruitme…
Organized by Jay Prassel | Type: training
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F&I Week presented by Automotive News
June 11, 2013 at 1pm to June 13, 2013 at 4pm – Online
Don't miss the year's leading F&I event! Last year over 1,000 dealership principals, owners, F&I managers, F&I staff, compliance officers, internet managers and more attended the ONLY dig…
Organized by Sarah Gorajek | Type: online, conference
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Mastering Special Finance
June 12, 2013 at 8am to June 13, 2013 at 7pm – Kansas City, MO
In this two-day NCM class, special finance expert Greg Goebel shares his comprehensive plan to build and grow your special finance operation to return higher volume and greater profits for your deale…
Organized by Brett | Type: workshop
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FREE Webinar: The 13 Metrics That Matter Most
June 13, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/the-13-metrics-that-matter-most/
There are literally 100’s of different metrics that are available to us at a dealership…and it is often confusing and overwhelming to figure out what to do with all that great information. Many use t…
Organized by Eliana Raggio | Type: webinar, free
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Automotive Customer Centricity Summit 2013
June 18, 2013 from 8am to 8pm – Ritz-Carlton, Marina del Rey
Surviving the Perfect Storm - Winning with Evolving Customers The Automotive Customer Centricity Summit is a unique event featuring: Real expertise on key topics Exclusive environment for senior exe…
Organized by Jon Munzel | Type: executive, summit
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Automotive News - Dealers
Experian names John Gray head of auto unit
Experian has named John Gray president of its automotive business unit, effective immediately, with responsibility for the strategic direction, leadership and overall growth of the business.AutoNation unit launches Shop-By-Payment service
AutoNation's lead-referral subsidiary today unveiled an online service that lets consumers search dealership Web sites for new and used vehicles based on monthly payments.NADA, GM reach out to tornado victims
The National Automobile Dealers Association and General Motors began reaching out Tuesday with assistance to dealers and victims affected by Monday's tornado in Oklahoma.Automakers, dealers remain opposed to bill preventing rental firms from renting recalled vehicles
Major automakers and auto dealers told a Senate panel Tuesday that they remain opposed to legislation that would prohibit rental car companies from renting or selling vehicles that are subject to a federal safety recall.Recent National Job Listings
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Ford Cutting Back on Summer Shutdowns to Meet Demand
Ford Increases North American Capacity by 200,000 Units and Reduces Summer Shutdown to Meet Surging Demand
DEARBORN, Mich., May 22, 2013 /PRNewswire/ -- Ford will add an additional 200,000 units of annual straight-time capacity this year after increasing annual straight-time capacity by 400,000 units in the region last year Ford will shorten its summer shutdown from the traditional two...First Installment of Lincoln 'Hello, Again' Program Earns Three Industry Awards
Car Shoppers with Bad Credit in Dayton Head to Local Mazda Dealership
Automotive News - Breaking News
Ford to reduce summer shutdowns at most N.A. plants
Ford Motor, aiming to boost output of key models, is scaling back its annual summer shutdown to one week from two weeks at 20 North America plants.NADA, GM reach out to tornado victims
The National Automobile Dealers Association and General Motors began reaching out Tuesday with assistance to dealers and victims affected by Monday's tornado in Oklahoma.Automakers, dealers remain opposed to bill preventing rental firms from renting recalled vehicles
Major automakers and auto dealers told a Senate panel Tuesday that they remain opposed to legislation that would prohibit rental car companies from renting or selling vehicles that are subject to a federal safety recall.VW to modify late-model diesels to prevent improper fueling
Volkswagen plans to refit more than a quarter million 2009-12 diesel cars to prevent North American customers from mistakenly pumping gasoline into the fuel tanks.© 2013 Created by DealerELITE.
