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Latest Activity

Jon Lamb posted a blog post

A True Customer is Yours Across the Board

We are creatures of habit. Unfortunately, the habits of the general population has changed over the last decade to create a separation between where they buy cars and where they have them serviced.What's more unfortunate is that dealers have really started pushing in the same direction. They have service customers and…See More
9 minutes ago
steven chessin commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
"Anne - I don't get it. What are the award winners doing that would encourage women to shop there other than having that seal of approval on their site based upon I have no idea what. Just having a team that is "respectful" is standard…"
6 hours ago
steven chessin commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
" A lioness can still be called a lion except if she doesn't like that.  "
7 hours ago
Mike Elliott posted a discussion

The Top Ten Driving Test Horror Stories Ever

For an auto enthusiast, taking your road test should be a great day you look forward to for years but, sometimes, it doesn't quite turn out right.10.) Hit A Car On The Way To The DMVThis story from JohnnyWasASchoolBoy has a happy ending, so it's only good for number 10 on this list but still a good one."We didn't have a DMV in our town so with my mom I drove our old Volvo to the next town for my test. We had about an hour to kill so we went to the mall to get some lunch. When I backed out…See More
7 hours ago
Anne Fleming commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
"Steve -- I am not sure if you are asking Sharon that question, but I am going to jump in. Women have been buying cars from men from decades. It is not necessary to assign female sales women to work with women shoppers exclusively. Having said that,…"
8 hours ago
Sharon Hill commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
""91% of car salesmen at franchised dealerships were men." REALLY?? Actually 100% of sales MEN would be men. I see this all the time - people talking about the sales staff by calling them sales MEN. It's offensive.  I really find…"
9 hours ago
Lance Boldt posted a blog post

AutoNetTV Celebrates Its 100th Episode: Uncounted Lives Saved

August 2014 marks AutoNetTV’s 100th episode.  For eight and a third years, customers in various auto care facilities have been entertained while they learn how to save money with timely car care while enjoying better vehicle performance and increased safety.Just how much money have the millions of AutoNetTV viewers…See More
11 hours ago
steven chessin commented on Anne Fleming's blog post Car Sellers Refine Pitch to Women
"How does a dealership use these stats and trends at the sales floor level face-to-face?   Do you suggest assigning female sales-women to work with single female shoppers ? Dealerships are generally open-floor or round-robin so it is a…"
11 hours ago
Dave Anderson's blog post was featured

Four Ways to Keep a Fanatical Focus

After decades of working in, and consulting with, the marketplace I’ve become convinced that the vast majority of people who miss their potential are not lazy; they are unfocused. Many put their hearts and energies into building a great career, business and life, yet never rise above mediocrity. Others become wildly successful, but still fall far short of what they could have accomplished had they focused their time, energy, talents and resources more intensely on a daily basis.  Following are…See More
12 hours ago
Anne Fleming's blog post was featured

Car Sellers Refine Pitch to Women

Among Millennials, 53% of Car Buyers Are FemaleBy A.J. BaimeAug. 20, 2014 6:52 p.m. ETPublished by The Wall Street JournalCathy Anderson, right, owner of Woody Anderson Ford, a Huntsville, Ala., dealership, discusses a car with Connie Hicklen. Shawn Poynter for the Wall…See More
12 hours ago
Anne Fleming posted blog posts
12 hours ago
MANNY LUNA posted a blog post

The Benefits of Video Marketing ~ Internet Marketing Tips!

The expanding role internet plays in marketing has made online marketers to evolve useful strategies for marketing their products and services online. Contents play vital roles in creating information about any product or services for internet users. Video marketing helps create powerful contents about any product and it is shown to different categories of people all…See More
12 hours ago
Mike Elliott replied to Mike Elliott's discussion Are Extroverts Overrated in Sales? Here's one View
13 hours ago
Anne Fleming posted a status
"Honored to be included in Wall Street Journal's great story about the real power of women car buyers. http://j.mp/1s5d1Ey"
15 hours ago
Jeff Novak posted a blog post

Cars.com may have been compromised today (8.21.2014)

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.See More
16 hours ago
Rebecca Kon commented on Rebecca Kon's blog post The Unfortunate Story of Neggy Lected, an Online Car Shopper
"That's absolutely right, Sharon. Chat response and pickup times are both very important in keeping shoppers engaged! ActivEngage's best practice is to have a pickup time (answering and starting the chat) of 6 seconds or less, and a…"
17 hours ago
Garry House's blog post was featured

Becoming the Best You Can Be

This article was written by Steve Hall of the NCM Institute Center for Automotive Retail Excellence. Is it a Knowing Issue or a Doing Issue that is holding you back?Have you ever thought about what keeps you from becoming the best you can be? Hopefully, not only have you thought about this in the past, but you think about it on a regular basis. Though this thought process can apply to any employee, manager or owner, today I will focus on…See More
18 hours ago
Don Moss is now friends with Tia Saraceno Dorsett and Stephane Johnson
18 hours ago
Don Moss updated their profile
18 hours ago
Garry House posted a blog post

Becoming the Best You Can Be

This article was written by Steve Hall of the NCM Institute Center for Automotive Retail Excellence. Is it a Knowing Issue or a Doing Issue that is holding you back?Have you ever thought about what keeps you from becoming the best you can be? Hopefully, not only have you thought about this in the past, but you think about it on a regular basis. Though this thought process can apply to any employee, manager or owner, today I will focus on…See More
18 hours ago

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Blog Posts

A True Customer is Yours Across the Board

Posted by Jon Lamb on August 22, 2014 at 4:42am 0 Comments

We are creatures of habit. Unfortunately, the habits of the general population has changed over the last decade to create a separation between where they buy cars and where they have them serviced.

What's more unfortunate is that dealers have really started pushing in the same direction.…

Continue

AutoNetTV Celebrates Its 100th Episode: Uncounted Lives Saved

Posted by Lance Boldt on August 21, 2014 at 5:49pm 0 Comments

August 2014 marks AutoNetTV’s 100th episode.  For eight and a third years, customers in various auto care facilities have been entertained while they learn how to save money with timely car care while enjoying better vehicle performance and increased safety.

Just how much…

Continue

Car Sellers Refine Pitch to Women

Posted by Anne Fleming on August 21, 2014 at 4:30pm 5 Comments

Among Millennials, 53% of Car Buyers Are Female

Aug. 20, 2014 6:52 p.m. ET
Continue

The Benefits of Video Marketing ~ Internet Marketing Tips!

Posted by MANNY LUNA on August 21, 2014 at 4:00pm 0 Comments

The expanding role internet plays in marketing has made online marketers to evolve useful strategies for marketing their products and services online. Contents play vital roles in creating information about any product or services for internet users. Video marketing helps create powerful contents about any product and…

Continue

Cars.com may have been compromised today (8.21.2014)

Posted by Jeff Novak on August 21, 2014 at 12:12pm 0 Comments

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.

Becoming the Best You Can Be

Posted by Garry House on August 21, 2014 at 10:08am 0 Comments

This article was written by Steve Hall of the NCM Institute Center for Automotive Retail Excellence. 

Optimistic businessman contemplating in office.

Is it a Knowing Issue or a Doing Issue that is holding you back?

Have you ever thought about what keeps you from becoming the best you can be? Hopefully, not only have you thought about this in the past, but you think about it on a regular basis. Though this thought…

Continue

Make Millennials Want Your Dealership's Social Content

Posted by Lisandra Ramos on August 21, 2014 at 9:03am 0 Comments

Last week, AutoTrader.com released a study revealing that social media hasn’t impacted millennials’ car buying process. While this may sound discouraging for dealerships, ruling out social media might not be the best option. What if your dealership’s just not doing “social” the millennial way?

A more…

Continue

Data Breaches: Why Dealers Should Be Concerned

Posted by Scott T Joseph on August 21, 2014 at 8:28am 0 Comments

Earlier this month, the New York Times reported that a crime ring in Russia has “amassed the largest known collection of Internet credentials,…

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TOP Featured Discussions

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Forum

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Started by IC. Collins in dealerELITE Professional Experience. Last reply by Mike Elliott on Monday. 1 Reply

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™ In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies…Continue

Top 10 Qualities of Highly Successful People BY LOLLY DASKAL

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

What do you need to find and develop within yourself to be successful? The answer comes from looking at those who have created success in a variety of fields. These traits may sound simple, but they lead to remarkable results.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™If you really want bring success into your life, you should cultivate yourself just as you'd cultivate a garden for the best yield. The attributes here are shared by…Continue

Smartphone camera makers see next opportunity in cars

Started by Mike Elliott in Automotive Industry Future - Predictions Aug 15. 0 Replies

YONGIN, South Korea (Reuters) -- South Korean smartphone camera makers are tapping the surging yet more technologically demanding market for vehicle cameras to dull the impact of slowing growth in global handset sales.High-end cars can carry as many as eight cameras to visually aid parking or trigger emergency brakes. That number could reach 12 when cameras replace side-view mirrors, according to Mcnex Co., a phone camera supplier of Samsung Electronics Co. and Korea's biggest car camera…Continue

Tags: manufacturers, auto, smartphone, cameras

The Top Ten Driving Test Horror Stories Ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category 7 hours ago. 0 Replies

For an auto enthusiast, taking your road test should be a great day you look forward to for years but, sometimes, it doesn't quite turn out right.10.) Hit A Car On The Way To The DMVThis story from JohnnyWasASchoolBoy has a happy ending, so it's only good for number 10 on this list but still a good one."We didn't have a DMV in our town so with my mom I drove our old Volvo to the next town for my test. We had about an hour to kill so we went to the mall to get some lunch. When I backed out…Continue

Tags: crashes, Jalopnik, automobile, test, drivers

Mental Note :

Started by IC. Collins in General Forum for dealerELITE Members on Tuesday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™" Dreams Don't Work Unless You Do"What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales…Continue

Automakers make room for Pandora

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

Internet radio is starting to look like a must-have infotainment feature, judging by the number of Pandora users.This fall, 150 car and truck models will have infotainment systems equipped to play and display Pandora, says George Lynch, vice president of Pandora Media Inc.'s automotive business development.The company in Oakland, Calif., now counts 76 million users, including a large and growing number of motorists. The company's expansion into the automotive sector "really went crazy in the…Continue

Tags: technology, car, Pandora, manufacturers, auto

Are Extroverts Overrated in Sales? Here's one View

Started by Mike Elliott in Sales Forum. Last reply by Mike Elliott 13 hours ago. 1 Reply

The “Gift of Gab” does not hold the virtue it once did in sales. Old school sales philosophies told us to bring out the extrovert from within and have lots to say. Nowadays, everything has changed. Prospects no longer want to be talked at by some smooth and slick sales stud. In fact, prospects have grown tremendously weary of this once-hailed approach. In the current market, prospects simply want to be understood and listened to, so the salesperson’s job becomes asking effective questions to…Continue

Tags: Wayshak, dealership, management, Marc, practices

UAW claims it's nearing majority at VW's Tennessee plant

Started by Mike Elliott in General Forum for dealerELITE Members on Monday. 0 Replies

After a rollercoaster push by the United Auto Workers to unionize the workforce at Volkswagen's plant in Chattanooga, TN ended in defeat in February, the UAW may yet get its way.In July the labor organizerchartered…Continue

Tags: manufacturing, industry, news, auto, VW

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Phoenix, AZ, United States

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