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Erika simms posted a blog post

Social Media Engagement is a Two-Way Street

The most amazing part about the internet and social media is that it has opened up communication between people and businesses that was never possible before. We now have the ability to talk to our customers and for them to talk to us in an interactive fashion, allowing for clear lines of engagement that can be both public…See More
1 hour ago
Erika simms updated their profile
1 hour ago
Elizabeth Ayala replied to IC. Collins's discussion The 2 Phrases That Bosses Hate
"I believe that 'I'll try" is more than a subconscious choice to fail - it's a passive aggressive way to say 'Only if I feel like it" or " F-U""
5 hours ago
Black Book posted a blog post

8 Segments That Will Lead 4th Quarter Depreciation

Black Book expects Luxury-Level car segments will feel the largest depreciation through the balance of the year, largely driven by off-lease returns in lease-heavy segments. Luxury segments in this class will include Premier Luxury (BMW 7 Series, Audi A8, Lexus GS/LS, Mercedes-Benz S); Near-Luxury (Audi A4, Mercedes-Benz C, Cadillac CTS, Acura TL); and Luxury Level (BMW 5 Series, Audi A6, Cadillac DTS, Lexus IS, Infiniti M, Lincoln MKS).  Entry-level and small cars will also feel noticeable…See More
6 hours ago
Graham Annett posted a blog post

AutoLoop Welcomes Sales Rep Sean Donovan

Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology, and analytics…See More
6 hours ago
Paul Potratz posted a blog post

Who's holding you back?

Is something or someone keeping you from achieving more success at your dealership? If so, you need to address it for your business to grow. I show you how to approach the issue and overcome the obstacles keeping you from success on this week's Think Tank Tuesday.See More
10 hours ago
Rob Hagen posted a blog post

Pizza Wars Revisited

In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…See More
11 hours ago
Robin Chappell and Garry House are now friends
11 hours ago
Frank E Leal and milt hodgins are now friends
12 hours ago
Timothy Marvel posted a status
14 hours ago
Erin Ryan posted a blog post

Dealerships Need to Use Facebook’s Internal Scheduler When Scheduling a Facebook Post

There are many third party apps available for scheduling to social media, however, when it comes to Facebook, you should be scheduling your posts using the site’s internal scheduling tool for best Facebook marketing practices.Facebook has a sensitive algorithm, and due to its sensitivity, it tends to perform at its best when posts are shared organically. This means that you tend to gain better reach when…See More
yesterday
Dave Anderson posted a video

Dave Anderson’s 25 Business Facts of Life: Facts of Life 3 and 4

Excerpted from Dave Anderson’s best-selling book, If You Don’t Make Waves You’ll Drown, Dave personally presents each of the twenty-five Business Facts of Li...
yesterday
Brian Bennington left a comment for IC. Collins
"Your request to friend me is humbly accepted.  Why you would want to is something else again.  Please thank your wife for her concise two sentence message as it was doubly informative.  Not only did she explain you were ill, which I…"
yesterday
Brian Bennington and IC. Collins are now friends
yesterday
John Sternal posted a blog post

When Politicians Veto Their Own Cars

Fair or not, some constituents are unhappy with what their elected officials are paying to drive. In the majority of cases, these cars are leased. Some opponents are even using the price of the car lease in attack ads. Politicians have taken…See More
yesterday
Rebecca Kon posted a blog post

3 Halloween Ideas for Car Dealerships

Trick or treat!There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your customers and prospects.If you’re struggling with coming up…See More
yesterday
Dave Anderson posted a blog post

The “Loyal” Non-Performer

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.”If you’ve ever managed to whine out a lame version of this “he’s loyal” rationalization to justify your defense of mediocrity roll this publication up, hand it to the nearest person and ask them to smack you in the head with it. Frankly, if you dare fathom the perpetual cost and misery that accompanies keeping a “loyal’ non-performer you’d agree a simple whack on the head is getting off…See More
yesterday
Gina Carr updated their profile
yesterday
Crystal Hartwell posted a blog post

DrivingSales Announces Innovation Cup and Dealer Best Idea Award Winners for 2014

 New Car IQ from Pearl Technology wins 2014 Innovation Cup Award and “YouTube Postal Service” from Robert Karbaum E-Commerce Manager, Weins Canada Inc./Don Valley North Lexus, wins the 2014 Dealer Best Idea Award; presented at 2014 DrivingSales Executive Summit   Salt Lake City, Utah – October 20, 2014 – DrivingSales today announced the winners of the 2014 DrivingSales Innovation Cup and Dealer Best Idea Awards. “New Car IQ” from Pearl Technology won…See More
yesterday
Gale Ekern commented on Mike Gorun's blog post Am I Really A VIP?
"Nothing worse than not knowing who your customers are....and how they bought their last car and how they service them....bad CRM information costs.....Customer Loyalty....suffers"
yesterday

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TOP Featured Blogs

Our Connections are a Reflection of How to Market a Dealership

Those in the automotive industry tend to live in a professional bubble. We love what we do for different reasons, but for many (such as me), it's a matter of working in an industry that is completely different and more challenging than others, particularly when it comes to digital marketing.

This…

Am I Really A VIP?

I had just finished reading this article on marketsoft.com about customer loyalty, when a business associate told me about a similar situation that happened to him. In his mailbox was a glossy, oversized postcard offering a…

Sean V. Bradley "Money Mind Mapp" Keynote Speech - Internet Sales 20 Group - Boston, MA - 2014


http://www.internetsales20group.com 856-546-2440

Sean V. Bradley "Money Mind Mapp" Keynote Speech - Internet Sales 20 Group - Boston, MA -…

5 Tips for Creating a More Predictable Work Environment

5_tips_header

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:

“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…

Incoming! Why Every Phone Call Should Be Treated as Mission Critical

When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.

 

The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…

Blog Posts

Social Media Engagement is a Two-Way Street

Posted by Erika simms on October 21, 2014 at 7:35pm 0 Comments

The most amazing part about the internet and social media is that it has opened up communication between people and businesses that was never possible before. We now have the ability to talk to our customers and for them to talk to us in an interactive fashion, allowing for clear lines of engagement that…

Continue

8 Segments That Will Lead 4th Quarter Depreciation

Posted by Black Book on October 21, 2014 at 1:51pm 0 Comments

Black Book expects Luxury-Level car segments will feel the largest depreciation through the balance of the year, largely driven by off-lease returns in lease-heavy segments. Luxury segments in this class will include Premier Luxury (BMW 7 Series, Audi A8, Lexus GS/LS, Mercedes-Benz S); Near-Luxury (Audi A4, Mercedes-Benz C, Cadillac CTS, Acura TL); and Luxury Level (BMW 5 Series, Audi A6, Cadillac DTS, Lexus IS, Infiniti M, Lincoln MKS).

 

Entry-level and small cars will also…

Continue

AutoLoop Welcomes Sales Rep Sean Donovan

Posted by Graham Annett on October 21, 2014 at 1:40pm 0 Comments

Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology,…

Continue

Who's holding you back?

Posted by Paul Potratz on October 21, 2014 at 9:52am 0 Comments

Is something or someone keeping you from achieving more success at your dealership? If so, you need to address it for your business to grow. I show you how to approach the issue and overcome the obstacles keeping you from success on this week's Think Tank Tuesday.…

Continue

Pizza Wars Revisited

Posted by Rob Hagen on October 21, 2014 at 9:30am 0 Comments

In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…

Continue

Dealerships Need to Use Facebook’s Internal Scheduler When Scheduling a Facebook Post

Posted by Erin Ryan on October 20, 2014 at 7:52pm 0 Comments

Facebook Scheduler

There are many third party apps available for scheduling to social media, however, when it comes to Facebook, you should be scheduling your posts using the site’s internal scheduling tool for best Facebook marketing practices.

Facebook has a sensitive algorithm, and due to its sensitivity, it tends to perform at its best when posts are shared organically. This means that you…

Continue

When Politicians Veto Their Own Cars

Posted by John Sternal on October 20, 2014 at 5:32pm 0 Comments

Fair or not, some constituents are unhappy with what their elected officials are paying to drive. In the majority of cases, these cars are leased. Some opponents are even using the price of the car lease in attack ads. Politicians have…

Continue

3 Halloween Ideas for Car Dealerships

Posted by Rebecca Kon on October 20, 2014 at 4:30pm 0 Comments

Trick or treat!

There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!

Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your…

Continue

TOP Featured Discussions

The 2 Phrases That Bosses Hate

BY GEOFFREY JAMES @SALES_SOURCE


A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.



Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:


1. "That's not how we did it at my old job."

2. "So-and-so isn't doing his work."

3. "How'd I do? How'd I do? How'd I do?"

4. "This…

10 Phrases Navy SEALs Don't Say

By: JEFF BOSS


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.


In a SEAL Team room, for…

7 Killer Quotes from Shark Tank's Barbara Corcoran

BY JOHN BOITNOTT @JBOITNOTT


The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
to listen.

As the only female shark on "Shark Tank," Barbara…

Why You Should Stop Being a Boss and Be a Leader

BY LOLLY DASKAL @LOLLYDASKAL


The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.


Shared: From your…

Forum

The 2 Phrases That Bosses Hate

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Elizabeth Ayala 5 hours ago. 2 Replies

BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue

10 Phrases Navy SEALs Don't Say

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Squire Pettis on Sunday. 1 Reply

By: JEFF BOSS Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace. In a SEAL Team room, for instance, there are (legal) mementos collected from…Continue

Automating Sales: Will It Be the Death of the Salesperson?

Started by IC. Collins in dealerELITE Professional Experience. Last reply by steven chessin on Friday. 1 Reply

BY MICK HOLLISON @MICKHOLLISONSalespeople must presume unprecedented levels of sophistication and knowledge of products, pricing and the competitive landscape among their potential customers.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe rise of the Internet, coupled with increasingly sophisticated buyers and new technologies like predictive analytics, have changed the world of sales and marketing forever. Simply stated, new technology…Continue

Nail These 5 Interview Questions and Get Your Dream Job

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS Interviews are changing. Don't get stuck without an answer. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Prepping for your next big job interview? There are some critical interview questions you need to get ready for--either gauging responses or figuring out the best way to answer some of the quirkier requests. The times they are a'changing, and so are interview formats. Many are informal and more…Continue

Best of the Best, or Best of the Worst

Started by Joseph Rosales in General Forum for dealerELITE Members on Friday. 0 Replies

Would you ever hire the best of the worst to work in your dealership?  Well as bad as that sounds people do it every day.  Here's how.  They run an advertisement, several (or just a few) respond...they interview the candidates...none of them are really who they are looking for, but they need people so they hire the best of this group...essentially the best of the worst.Never hire the best of the worst.  Have high standards.  Be clear about the kind of people you want working in your dealership…Continue

Tags: service, sales, recruiting, training, hiring

Rewire Your Brain and Become a Better Leader

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY GEOFFREY JAMES @SALES_SOURCE The latest neuroscience research explains exactly how to inspire people to follow where you lead. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Almost all theories of leadership boil down to a single question: "How can I get people to willingly follow me?" The question is almost always answered: "Use this combination of carrots and sticks." But what if this basic reward/threat formula is wrong? What if the…Continue

7 Ways to Increase Your Mental Energy Right Now

Started by IC. Collins in General Forum for dealerELITE Members on Friday. 0 Replies

BY JOHN BRANDON @JMBRANDONBBMental energy is stored up in your brain. Here's how to release it.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEveryone needs a little influx of neurons once in a while. The problem for some of us in the office is that we tend to…Continue

10 Powerful Habits of Highly Effective Leaders

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY PETER ECONOMY @BIZZWRITERToday's most successful leaders didn't get that way by accident. They learned and applied the habits of others who came before them. You can too.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantBecoming a successful leader requires…Continue

AutoBlog News Feed

What you missed on 10.21.14

Filed under: , , , , ,

uturn

2015 Mercedes S550 Coupe 2015 Mercedes S550 Coupe

Mercedes has a new flagship coupe coming to a dealership near you, and we just tool the keys to one such machine, a 2015 S550 Coupe Edition 1, to be exact, all over the great State of Rhode Island. The autumn weather was lovely, the changing colors were beautiful, and the newest Benz was pretty much a perfect vehicle with which to take it all in. Read on for all the details.





Michigan Governor Rick Snyder 'Anti-Tesla' bill signed into law in Michigan

Is House Bill 5605 accurately described as being 'anti-Tesla?' Well, that depends on who you're talking to. Michigan Governor Rick Snyder doesn't seem to think so, and State Representative Aric Nesbitt, who introduced the bill itself, has specifically stated that it's not directed at the electric-vehicle manufacturer. Tesla, for its part, seems to disagree, as do a large number of its adoring fans.





putting fuel in car EPA to mandate new mileage test procedures

"Your mileage may vary." We all know what it means, and we all expect at least some variance between what we actually record with our own cars versus what was originally displayed on that car's window sticker when it was new. Thing is, some automakers have recently been found to have been rating cars after testing with inaccurate procedures, and the EPA is planning to put that problem to an end.



Top Stories

What you missed on 10.21.14 originally appeared on Autoblog on Tue, 21 Oct 2014 19:31:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Sean V. Bradley

Philadelphia, PA, United States

5. Robin Cunnigham

Overland Park, KS, United States

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Dave's Corner

Automotive News - Dealers

Gen Y guru entertains, informs

Who knew that demographics could be so funny?

Sonic pushes back rollout of customer-experience program

Sonic Automotive will take at least six months longer than originally planned to roll its new customer experience program out to all of its dealerships.

Ford cuts Focus Electric price by $6,000

Ford slashed the price of the Focus Electric by $6,000 to $29,995, including shipping. The price reduction will remain in effect for all 2014 models and will continue when 2015 models are introduced.

Mich. blocks Tesla's sales model by plugging loophole

Michigan Governor Rick Snyder signed a bill today that effectively bars Tesla Motors' direct-sales model in the state.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Sean V. Bradley

Philadelphia, PA, United States

5. DealerELITE

Easton, PA, United States

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Wards Auto Dealer News Feed

Mexico Truck Sales by Weight Class, September 2014

Mexico truck sales by weight class, source, and company for September 2014.

read more

Daimler restructures cooperation with Tesla

Daimler Logo. STUTTGART, Germany, Oct. 21, 2014 /PRNewswire/ -- Termination of share-price hedging and sale of 4% stake in Tesla Ongoing cooperation on current projects Daimler to continue sourcing powertrain for Mercedes-Benz B-Class Electric Drive from Tesla Dr. Dieter Zetsche, Chairman of the...


Automotive News - Breaking News

Daimler sees $780 million windfall from sale of Tesla stake

Daimler AG said it will book a $780 million windfall from selling its 4 percent stake in rival electric car maker Tesla Motors.

NHTSA website search function crashes as drivers look for airbag recalls

The website federal safety regulators are urging 4.7 million people to check to see if their cars have defective airbags couldn't be fully accessed today.

Sonic pushes back rollout of customer-experience program

Sonic Automotive will take at least six months longer than originally planned to roll its new customer experience program out to all of its dealerships.

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