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Timothy Marvel posted a status
10 minutes ago
IC. Collins posted discussions
5 hours ago
Kristopher Hampton commented on Sally Whitesell's blog post "What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
"We thought these phrases were normal, but this is how your client hears things. Great read!"
11 hours ago
Garry House's blog post was featured

Three Chances to Sell in Service

This article was written by Steve Hall and was originally published on the NCM Institute Up to Speed blog. Do you ever consider how many chances you get to sell to a service customer? What I’m talking about isn’t tactics, but rather the opportunities to gain a sale, or additional sale every time a customer reaches out to your service department. The way that I see it, you have three…See More
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Profile IconMitzi Runyan, Jason Owen, Adam Wesbury and 7 more joined DealerELITE.net
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Anne Fleming commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"Marsh and Willie -- thanks for your comments. Its amazing when I learned about this and how it affects women -- and men, too. My best to you.  "
14 hours ago
jeff sterns posted a blog post

Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to work on time at…See More
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David Soyk updated their profile
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Willie Rodriguez commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"I would have never thought. Thanks for sharing."
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Marsh Buice commented on Anne Fleming's blog post Think Like a Woman @ Your Dealership
"Great information Anne! Thanks for sharing this was very interesting."
15 hours ago
Black Book's blog post was featured

Challenge Completed, Market Continues Moving

Thanks for tuning into this week’s edition of Beggs on the Used Car Market, with data and insights from Ricky Beggs and Black Book. The movement in the market continues, and pretty much as was expected. The average segment change for both the cars and the trucks was at -$73 and -$64 respectively, a greater decline for both pieces of the market than the prior week. For the cars it was a very similar change level to the year…See More
15 hours ago
Lisandra Ramos posted a blog post

Covert Operations on Your Dealership's Website to Increase Conversion

Agent, you've been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.1. The BaitWhen your dealership’s website opens on a browser, what is the first thing customers see? They SHOULD be seeing the answers to these three questions right off the…See More
15 hours ago
Profile IconLisa Lee, Angie Hanchett, Erika simms and 1 more were featured
15 hours ago
Mike Gorun's blog post was featured

How to Make Lemonade Out of Lemons: the Easy Way

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…See More
15 hours ago
Kalyn Kasun's blog post was featured

Does A Great Leader Make A Great Team?

I recently read a fantastic article that an HR Professional wrote about her experience buying a MINI.…See More
15 hours ago
David Lewis's video was featured

It is All Because of Me

03:37
What creates success? You do! You are in control of your destiny, learn how.
15 hours ago
Anne Fleming's blog post was featured

Think Like a Woman @ Your Dealership

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov. 2012). As the…See More
15 hours ago
Stan Sher posted a status
"I will be doing the NF walk raising $750. I raised $180. Please donate and help me raise money for this awareness. http://bit.do/Spgw"
17 hours ago
Anne Fleming posted a blog post

Think Like a Woman @ Your Dealership

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov. 2012). As the…See More
18 hours ago
Black Book posted blog posts
19 hours ago

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TOP 5 Videos This Week

1. It is All Because of Me

Added by David Lewis on September 9, 2014

2. Untitled

Added by Jeff Cowan on September 12, 2014

3. Sales Tip #1 Why Service is Exciting

Added by Jeff Cowan on September 12, 2014

TOP 5 Photos This Week

 

Top Content of the WEEK 

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TOP Featured Blogs

Think Like a Woman @ Your Dealership

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov.…

Challenge Completed, Market Continues Moving

Thanks for tuning into this week’s edition of Beggs on the Used Car Market, with data and insights from Ricky Beggs and Black Book.

 

The movement in the market continues, and pretty much as was expected. The average segment change for both the cars and the trucks was at -$73 and -$64 respectively, a greater decline for both pieces of the market than the prior week. For the cars it was a very similar…

Does A Great Leader Make A Great Team?

I recently read a fantastic article that an HR Professional wrote about her experience…

How to Make Lemonade Out of Lemons: the Easy Way

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…

The Reemergence of Automotive Microsites

They say that no good deed goes unpunished and great things will eventually be spoiled. This happened to microsites in recent years. What started off as a great strategy was overused and abused by some vendors to the point that now many dealers are scared to touch them.

Here's a brief…

Blog Posts

Are You Available When Your Customers Are?

Posted by jeff sterns on September 15, 2014 at 4:56pm 0 Comments

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to…

Continue

Covert Operations on Your Dealership's Website to Increase Conversion

Posted by Lisandra Ramos on September 15, 2014 at 3:35pm 0 Comments

Agent, you've been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.

1. The Bait

When your dealership’s website opens on a browser, what is the first thing customers see?…

Continue

Think Like a Woman @ Your Dealership

Posted by Anne Fleming on September 15, 2014 at 12:00pm 3 Comments

A recent Wall Street Journal article titled “Car Sellers Refine Pitch to Women” revealed that more women are driving than men. In fact, there are 105+ million women on the roads today, as opposed to 104+ million men and more elderly women are holding on to their driver’s license (USA Today, Nov.…

Continue

Challenge Completed, Market Continues Moving

Posted by Black Book on September 15, 2014 at 11:54am 0 Comments

Thanks for tuning into this week’s edition of Beggs on the Used Car Market, with data and insights from Ricky Beggs and Black Book.

 

The movement in the market continues, and pretty much as was expected. The average segment change for both the cars and the trucks was at -$73 and -$64 respectively, a greater decline for both pieces of the market than the prior week. For the cars it was a very similar…

Continue

FlickFusion Introduces Timeline Marketing, an Award-Winning Innovation That Expands Auto Dealer Presence on the Internet

Posted by Brian Cox on September 15, 2014 at 11:50am 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--September 15th, 2014--Flick Fusion (www.flickfusion.com), the industry's leading video marketing provider, today introduced Timeline Marketing, a powerful tool that allows auto dealer personnel to update new and existing videos with dealership marketing messages in the form of banners and overlays. With a few simple clicks, inventory and dealership videos on both the dealer's website and on…

Continue

Does A Great Leader Make A Great Team?

Posted by Kalyn Kasun on September 15, 2014 at 10:00am 0 Comments

I recently read a fantastic article that an HR Professional wrote about her experience…

Continue

Which Vehicle Achieves Equity Position The Fastest?

Posted by Black Book on September 15, 2014 at 9:14am 0 Comments

24.9% of all car loans were 73 to 84 months long during the first quarter of 2014 according to Experian. This number continues to grow compared with just a few years ago. And while delinquencies are still at historic lows, how can auto lenders determine when vehicles entering their portfolio are expected to reach a position of equity?



Black Book is working with auto lenders to take a close look at comparative collateral data in order to spot this trend. The company recently…

Continue

How to Make Lemonade Out of Lemons: the Easy Way

Posted by Mike Gorun on September 15, 2014 at 8:43am 0 Comments

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…

Continue

TOP Featured Discussions

Why Employees Won't Tell You What They Really Think

  • Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.

One of the reasons for being so tight-lipped can be…

6 Ways to Build Customer Loyalty

LOYALTY MARKETING / By Rocket Post

What would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years…

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.

These sales tips and…

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies succeed in spite of poor leadership, with businesses prevailing…

Forum

Why Employees Won't Tell You What They Really Think

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Roger Sowers on Wednesday. 1 Reply

Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.One of the reasons for being so tight-lipped can be attributed to a belief by employees that regardless of what they say, they feel they aren't powerful enough to actually make a difference, according to a new study to be published in the Personnel Psychology journal.For their research, the authors conducted three studies: a laboratory…Continue

Tags: management, dealership

Do Self-Driving Cars Spell Doom For Auto Insurers?

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

The self-driving car seems like a ter­ri­ble driver’s dream: no steer­ing wheel to con­trol, no trou­ble par­al­lel park­ing, no con­cerns about hav­ing a cou­ple of beers on the way home from work. But the removal of fal­li­ble human dri­vers might cre­ate havoc for auto insurers.Human error accounts for 90 per­cent of road acci­dents, accord­ing to the Inter­na­tional Orga­ni­za­tion for Road Acci­dent Pre­ven­tion, and our col­lec­tive fail­ure rate helps the auto insur­ance indus­try rake…Continue

Tags: auto, safety, management, dealership, technology.

5 Successful Habits for The Automotive Sales Fraternity™

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

The most successful automotive sales consultant’s behaviors. 1. Believe When automotive sales consultants examined the success rate of people in their field, they will talk themselves out of even trying. You have to believe in yourself. We vividly imagine ourselves making all the right moves with fluid grace, equally split between negative and positive and ending up on the positive with zero mistakes or missteps. From your friends The Automotive Sales Fraternity™ TechAutoCareers.com® 2.…Continue

Which Step.................

Started by IC. Collins in General Forum for dealerELITE Members 5 hours ago. 0 Replies

Which Step Have You Reached Today?1. Yes, I did it! 2. I will do it 3. I can do it 4. I'll try to do it 5. How do I do it 6. I want to do it 7. I can't do it 8. I won't do itWhat do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author, Educator, Trainer and President: Has…Continue

Price of Success

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. What do you think? Do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful. What do you think? Is this something you can benefit from or do you have a few tricks up your…Continue

Top 3 tools

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

If you and your team could focus on being sure that only three key tools were applied to your sales days this year, what would they be? This is a continual debate here at TechAutoCareers.com®. Here are our thoughts... 1. Establish a relentless focus on talking with prospects and customers at every moment of each sales day. Sales requires contact. Make contact your first priority. 2. Be prepared with one to three absolutely solid statements that communicate the reasons someone should buy from…Continue

Learn......

Started by IC. Collins in General Forum for dealerELITE Members on Saturday. 0 Replies

"Learn from yesterday, Live for today, Hope for tomorrow. Tthe important thing is not to stop questioning."~ Albert Einstein ~What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author, Educator, Trainer and President Has One Simple Goal: Improve a Million Automotive…Continue

RIP Facebook – February 4, 2004 to February 11, 2016

Started by Mike Elliott in Social Media and Reputation Management on Friday. 0 Replies

MENLO PARK, Calif., February 11, 2016 – Facebook, the first major social-media network, which gained more than a billion users worldwide and revolutionized interpersonal communications forever, died today after suffering a long illness of user dissatisfaction. It was 12.Facebook is survived by its father, Mark Zuckerberg; stepmother, Priscilla Chan; uncles, Eduardo Saverin, Dustin Moskovitz, and Sean Parker; adopted siblings, Instagram and WhatsApp; benefactors including Peter Thiel and Accel…Continue

Tags: social, mdia, management, dealership, sponsored

AutoBlog News Feed

Autoblog Podcast #397 goes LIVE at 10PM Eastern!

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Autoblog Podcast Live


We're almost ready to record Episode #397 of the Autoblog Podcast! You can check out the topics below, add your own to the Q&A and join us live via UStream, as well. Keep reading for our embedded UStream player, and thanks for listening!

Discussion Topics for Autoblog Podcast Episode #397

Continue reading Autoblog Podcast #397 goes LIVE at 10PM Eastern!

Autoblog Podcast #397 goes LIVE at 10PM Eastern! originally appeared on Autoblog on Mon, 15 Sep 2014 21:30:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

3. Paul Accinno

Pittsburgh, PA, United States

4. Anne Fleming

Pittsburgh, PA, United States

5. Garry House

Jupiter, FL, United States

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Dave's Corner

Automotive News - Dealers

VW boosts German brands' market share in China

VW Group's lead in China's compact sedan market this year has helped boost German automaker' share of the overall car market to 24 percent in July from 21 percent at the end of 2013.

Tesla prevails in top Mass. court over direct sales

Massachusetts' highest court on Monday threw out a lawsuit seeking to block Tesla from selling its luxury electric cars directly to consumers in the state, enabling it to bypass traditional dealerships.

Tesla shares tumble as bullish analyst raises cautions about growth

One of Tesla's strongest supporters on Wall Street issued a cautious report on the maker of luxury electric cars today, sending its shares skidding 9 percent.

Cadillac's new chief vows no retreat on pricing strategy

Cadillac has no plans to back off its sharply higher sticker prices or sweeten incentives to improve slumping U.S. sales, new brand chief Johan de Nysschen said.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Mike Elliott

Washington, DC, United States

3. Paul Accinno

Pittsburgh, PA, United States

4. Anne Fleming

Pittsburgh, PA, United States

5. Garry House

Jupiter, FL, United States

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Wards Auto Dealer News Feed

Pulsar Output Under Way, to Hit Spanish Showrooms in October

Initially Nissan was targeting 80,000 units per year, but that has been reduced to 64,500 for 2015, likely a result of the weakening in the European market’s recovery over the past few months.

read more

Moked Ituran Ltd. Notified the Company on the Sale of Company' Shares Representing 6.8% of the Issued Share Capital of the Company

AZOUR, Israel, September 16, 2014 /PRNewswire/ -- Ituran Location and Control Ltd. (NASDAQ: ITRN) (the "Company") announces that F.K. Generators and Equipment Ltd., has sold today, through Moked Ituran Ltd 1,431,000 ordinary shares of the Company with par value of NIS...

Revival of Seatbelt Interlock Could Save Lives, Researchers Say

The researchers found that by 2030 there would be a potential 2% reduction in injuries requiring hospital admission and a 7% reduction in fatalities.

read more

Automotive News - Breaking News

Bosch benefits as new ZF-TRW combo enters driverless car fray

Robert Bosch GmbH gained full control over key automotive technology, positioning the world's biggest parts supplier as an unexpected beneficiary of ZF Friedrichshafen AG's leap into the No. 2 position.

Opel shakes up Russia operations

Opel will reorganize its Russian operations in response to difficult market conditions amid the crisis over Ukraine, the General Motors subsidiary said Tuesday.

UAW deal with Lear would shed two-tier wages at Ind. plant

The agreement that ended a one-day strike at a Lear seat plant supplying Ford in Chicago would get rid of a wage structure that pays new-hires less than their veteran colleagues, a union official said.

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