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Can Anything Else Go Wrong?

Oh, my goodness can anything else be wrong in this repair order?

I guess I never will see a dealer who follows all the warranty policies, but I always expect that at least they try to follow the correct processes. Well, I guess I never cease to be surprised by my dealer visits. How in the…

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern …

Sometimes It’s the Small Things that Matter Most

In building customer loyalty…

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Business Manager Challenge: Owned Media

Some business owners consider content development a low priority task leaning more heavily on paid media strategies. One of the reasons why this occurs is the business never invested in content writers nor do the executives feel comfortable with writing themselves.
 
Although businesses outsource many tasks to consultants, I have observed that some…

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Why Behavioral Interviewing Matters in Your Dealershiop

Auto dealerships are constantly focused on team building to reduce employee turnover and increase sales. But, it can be daunting to find good salespeople and service associates who will drive revenue and have good customer service skills to improve your Customer…

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8 Typical Dealership Management Shortcomings

               ► Organizational Design                           ► Compensation Planning        ►…See More
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Following the Basics in the Service Drive

Director of Professional Services Stephen Coambes shares how following the basics in the service drive will lead to a better customer experience.
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8 Typical Dealership Management Shortcomings

Started by Garry House in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

               ► Organizational Design                           ► Compensation Planning        ► Employer Branding                                ► Hiring and Onboarding        ► Communicating Expectations                ► Performance Management        ► Career Path Planning                            ► Leadership DevelopmentThese are the core elements of the consultancy in which Garry House & Associates specializes today. Woven together, these eight components represent the foundation of…Continue

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

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Can Anything Else Go Wrong?

Posted by AWN INC on November 21, 2017 at 11:02am 0 Comments

Oh, my goodness can anything else be wrong in…

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How to Choose the Right Diesel Turbo for Your Vehicle

Posted by Mark Simon on November 21, 2017 at 12:00am 0 Comments

Diesel engines are at the top when it comes to representing state-of-the-art technology in high power density, good fuel economy, and excellent drivability. It is now possible for diesel enthusiasts to easily upgrade…

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