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dealerELITE is the fastest growing and most relevant automotive social network in the world! It is an automotive dealer, vendor, trainer, manufacturer, car enthusiast, and customer social network. It is a place to share ideas, discuss industry best practices, and connect with other automotive professionals.

Latest Activity

Larry S. Daniel is now friends with Ralph Paglia and Bobby Compton
18 minutes ago
MANNY LUNA posted a blog post

How to find Long Tail Keywords for your website. "Google Expert Software Tool"

Keyword Researcher helps you find thousands of Long Tail keyword phrases by scraping Google's massive Autocomplete database. Watch the video to learn more! Searching for Long Tail keywords just got a whole lot easier with Keyword Researcher.When you use Google, you may notice a little drop-down box that represents their attempt to predict what you're about to…See More
1 hour ago
Mr. Natural commented on Mark Tewart's blog post Automotive Sales Training - People Buy From People
"Hi Mark...I have been running internet departments for over five years now, and I have to agree with you on this, and perhaps take it a bit farther...  I believe and teach my people that on the phone or in an email, we should not be talking…"
3 hours ago
David Ruggles commented on Mark Tewart's blog post Automotive Sales Training - The Death of the Traditional Dealership: Part 4
"This makes a lot of sense!  Let's give away gross before we have to consumers we don't even know can get bought, or on what basis.  Then, after we give up gross up front to maintain our credibility, we still give the short deals…"
3 hours ago
Bobby Compton posted a status
"The art of persuasion is in the ability to influence ones opinion without proving another's is wrong. People pay more to win the experience!"
5 hours ago
Bill Cosgrove posted blog posts
6 hours ago
JD Rucker posted a blog post

Avoid KGB Fan Acquisition and Algo-Buster Techniques Like the Plague

The KBG. Komitet gosudarstvennoy bezopasnosti. The Committee for State Security for the former Soviet Union was one of the most feared agencies in history. Thankfully, this post isn’t about them.Here, we’re going to talk about a different type of KGB, the type that is plaguing social media on pages across the internet, hurting businesses and striking fear into…See More
8 hours ago
Doug Davis's blog post was featured

The Continuing Cars.com Controversy and Public Discourse

Initially, I was totally against Cars.com sending emails to customers showing the competition's vehicles especially on the timetable they were using.  I didn't appreciate the fact that they "sneaked" it out without discussing it with their dealers or even their field reps. I was even less thrilled that they sending inventory feeds to TrueCar, Cargurus and God know where else.  As far as the email program, with the proper timetable, I can see how dealerships, that know how to market…See More
9 hours ago
Profile IconKaryn Genovese, Alan Broughton, BRENT LEWIS and 3 more joined DealerELITE.net
9 hours ago
Dave Anderson posted a status
"In an instant society where shortcuts are normal; quality is sacrificed & sloppiness common, the disciplined & diligent are MVPs."
9 hours ago
Mark Dubis's discussion was featured

Dealer Reviews For Real!!

I found these customer testimonials on a dealers website.(yes really)  The first folks responding who can identify these customers will get an autographed picture of me standing on the deck of my submarine while submerged at the bottom of Lake Erie.See More
11 hours ago
JD Rucker's discussion was featured

Which is More Important: Social Media Marketing or Reputation Management?

I can already hear one of the arguments."They're one in the same. A good strategy applies both simultaneously."While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and communication with customers through sites like Facebook, Twitter, or Pinterest amongst others, while reputation…See More
11 hours ago
sara callahan commented on sara callahan's blog post What Does A PR Firm Do?
"Thanks Mark!"
11 hours ago
sara callahan commented on sara callahan's blog post What Does A PR Firm Do?
11 hours ago
Wendi Nelson and Albert Eleazar are now friends
12 hours ago
Bobby Compton commented on Jim Leman's group Christian Auto Industry Professionals
"Death and life are in the power of the tongue, and those who love it will eat its fruits. Proverbs 18:21"
13 hours ago
Bobby Compton commented on Jack Higginbotham's group Motivation Station
"WORK HARD - PLAY POSITIVE "
14 hours ago
James A. Ziegler commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
"NOT ONLY IS the Inflatable Gorilla is a better quality lead than Cars.Com... it NEVER sends your leads to the competition"
15 hours ago
James A. Ziegler commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
"Cars.com or the Giant inflatable Gorilla? For Quality Leads, the Smart Money is on the Gorilla! "
15 hours ago
James A. Ziegler commented on James A. Ziegler's blog post Jim Ziegler wants to know: Double Cross or NOT a Double-Cross?
"Okay Gang, It's Saturday and The Alpha Dawg Tribe is back to work. "Are You Calling About the Big Sale?"Get that Gorilla on the roof inflated. God knows it's a better marketing tool than Cars.com. Is the Wavy-Armed guy…"
16 hours ago

Too many dE notifications?

 

 


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TOP Featured Blogs

Automotive Sales Training - Success or Failure?

 

There are 24 hours and a total of 1,440 minutes in every day. Successful people just seem to get a lot more done in a day than unsuccessful people. The main reason is successful people keep the main thing the main thing. Success is not an accident.

 

First, you must be honest about your strengths and your weaknesses. Spend your time in what you are strong at and delegate what you are not. A sales person reading this article may immediately think they don’t have anyone…

Automotive News Announces:IRS changes could ensnare dealers who reinsure!

Fear Not!

In an article dated May 15th, 2013, Automotive News announced that IRS changes could ensnare dealers who reinsure. (See full article …

Developing A Culture for Sustainable Results

Recently I had the privilege of working with Media Active Incorporated on an industrial shoot for Toshiba Corporation. Engaging in any project with MAI is always a blessing for a multitude of reasons. One aspect is the opportunity to witness on the set while being educated in the art of performance technique and the…

Twitter and Pinterest are Too Easy to be Ignored by Dealers

Twitter Tweet

There’s a case against Twitter and Pinterest that is being waged by some in the automotive industry. They’ll say that there simply isn’t a good return on investment, that they aren’t worth messing with because it’s just too hard to find a benefit from them. This is true until you look at one major factor: time.

Twitter and Pinterest require very little time to maintain and keep vibrant.…

What Does A PR Firm Do?

Many people really don’t know exactly what a Public Relations firm does. The common answer is “write press releases,” but I can guarantee you public relations firms do not sit around all day and just write press releases (or at least good ones). So what, exactly, do we do?

As defined by…

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Blog Posts

How to find Long Tail Keywords for your website. "Google Expert Software Tool"

Posted by MANNY LUNA on May 18, 2013 at 10:30pm 0 Comments

Keyword Researcher helps you find thousands of Long Tail keyword phrases by scraping Google's massive Autocomplete database. Watch the video to learn more!

Searching for Long Tail keywords just got a whole lot easier with Keyword Researcher.

When you use…

Continue

Avoid KGB Fan Acquisition and Algo-Buster Techniques Like the Plague

Posted by JD Rucker on May 18, 2013 at 3:29pm 0 Comments

KGB

The KBG. Komitet gosudarstvennoy bezopasnosti. The Committee for State Security for the former Soviet Union was one of the most feared agencies in history. Thankfully, this post isn’t about them.

Here, we’re going to talk about a different type of KGB, the type that is plaguing social media on pages…

Continue

Sales & Marketing Effectiveness Blog Current Articles | RSS Feed RSS Feed Prevent ‘A’ Player Turnover

Posted by Bill Cosgrove on May 18, 2013 at 8:58am 0 Comments

This post will explore why all turnover is not created equal.  Measuring sales turnover as a percentage can be misleading.  A lower percentage isn’t always better.  Yet turnover is probably the most measured sales metric.  HR, sales leaders, and Sales oretain emplolyees ps all measure it. 

Instead of focusing on an overall turnover percentage, focus on retaining ‘A’ players.  Many sales organizations are proud that they have a low turnover metric.  But they are…

Continue

A Case for Posting Lots of Good Content on Your Website

Posted by Louie Baur on May 17, 2013 at 6:32pm 0 Comments

Hello My Name Is Content

Content speaks for itself. It speaks for a company. It speaks to the people.

Most business websites are sorely short on content. Sure, they have sales content and information about the company, but so few today are actually putting out high-quality content about relevant topics that make their websites more of a resource. Today, people want to trust a company before doing business with them and content is the easiest…

Continue

Modern Search Marketing is More Art, Less Science with Penguin 2.0

Posted by JD Rucker on May 17, 2013 at 5:42am 0 Comments

Google Penguin 2.0

There are two frames of mind amongst search marketing professionals when it comes to major updates such as the Google Penguin update last year and the upcoming Penguin 2.0 algorithm update. Some start to panic as they’ve seen these algorithm updates force companies to make major changes. In some cases, companies have had to close down because adjusting was just too much to bare. The other perspective is that these changes…

Continue

Don't Sink The Sub

Posted by Scott Bergeron on May 16, 2013 at 2:00pm 0 Comments

A submarine has individual compartments to protect itself from disaster. When attacked, the crew moves through each compartment, closing the hatch of the previous compartment behind them. Selling requires the same procedure: moving completely through each compartment, or step of the sales process, to arrive safely at a successful sale. We all know salespeople who skip steps to get to the close faster, without shutting the other hatches behind them. And chances are,…

Continue

Automotive Sales Training - Success or Failure?

Posted by Mark Tewart on May 16, 2013 at 1:30pm 6 Comments

 

There are 24 hours and a total of 1,440 minutes in every day. Successful people just seem to get a lot more done in a day than unsuccessful people. The main reason is successful people keep the main thing the main thing. Success is not an accident.

 

First, you must be honest about your strengths and your weaknesses. Spend your time in what you are strong at and delegate what you are not. A sales person reading this article may immediately think they don’t have anyone…

Continue

Reduce Sales Department Turnover and Hire More Winners

TOP Featured Discussions

Dealer Reviews For Real!!

I found these customer testimonials on a dealers website.(yes really)  The first folks responding who can identify these customers will get an autographed picture of me standing on the deck of my submarine while submerged at the bottom of Lake…

Which is More Important: Social Media Marketing or Reputation Management?

I can already hear one of the arguments.

"They're one in the same. A good strategy applies both simultaneously."

While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.

For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and…

Breaking News: Changes at AutoTrader

 

Chip Perry, who has been with AutoTrader.com since its inception has been admired by Dealers and the AutoTrader team has announced he was leaving the Autotrader Group effective May 1. Chip served as president and CEO of AutoTrader.com, was the company’s first employee in 1997 when asked by Manheim to launch the company. Since then, AutoTrader.com has grown to become the world’s largest automotive marketplace and Chip Perry has become widely recognized as a pioneer of the…

Who moved my cheese?

I took a break today and read the book again called " Who moved my Cheese? " It is a timeless classic to say the least. You know maybe it is time for dealers to make this book required reading again. When I first started in management it was required reading for me.

There is way too much time spent in the past and blaming other people, other applications and not enough time spent getting back to the basics of being a hunter and a farmer in the sales profession and looking for…

Cars.com and Auto Trader, Get Rid of One?

Currently our dealership advertises on both Cars.com and Auto Trader.  My GSM is convinced we do not need to be on both, and that we will sell the same amount of cars if we drop one.  I have a lot of hesitations about this.  Over the past 6 months we have sold 11 cars from Auto Trader and 15 cars from Cars.com; not to mention the cars we have sold from our website due to the traffic from Auto Trader and Cars.com.

Since we are locked in with lower rates with Auto Trader he…

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Forum

Which is More Important: Social Media Marketing or Reputation Management?

Started by JD Rucker in Social Media and Reputation Management. Last reply by JD Rucker yesterday. 3 Replies

I can already hear one of the arguments."They're one in the same. A good strategy applies both simultaneously."While I agree with the statement, one that I've heard many times, I still would like an answer and discussion about one or the other.For this discussion (so we don't get into the topic of definitions), social media would be the art and science of promoting the dealership and communication with customers through sites like Facebook, Twitter, or Pinterest amongst others, while reputation…Continue

Tags: Reputation Management, Social Media

Cars sold from your Internet Department

Started by Jackie Cahill in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Mr. Natural yesterday. 5 Replies

Hi Everyone,I am trying to compare the production of my BDC with other dealerships.  We are a one rooftop dealership in the north east with about 200 new &100 used.  I have 2 BD Agents.  We average about 80 appointments a month with 27 sold units.How many appointments and sold units are you guys doing?  How big are your departments/BDCs?I want to compare our production.  Are we low performing, average, etc?Any feedback would be greatly appreciated!As always, thank you!Jackie Continue

Tags: BDC

Dealer Reviews For Real!!

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL yesterday. 0 Replies

I found these customer testimonials on a dealers website.(yes really)  The first folks responding who can identify these customers will get an autographed picture of me standing on the deck of my submarine while submerged at the bottom of Lake Erie.Continue

Tags: Car, Dealer, a, I'm, me

Are You Facing The Facts For Dealer Retention?

Started by Jessica Russell in Dealer Forum. Last reply by Richard Robbins on Tuesday. 2 Replies

Automobile dealerships lose 87% of their customer within five years with the highest defection rate occurring during the 3rd and 4th year of ownership.  Less than 25% of vehicle buyers return to the dealership for the first service even when it was free.  When customers aren’t made comfortable with where to go, who to see, or what to expect they return to where they recently serviced. Properly introduce customers to the service department and merely ask them to return for service, 50% will…Continue

Tags: sales, base, increase, service, retention

Do You Consider SEO and/or PPC Part of Your Marketing or Advertising Budget?

Started by JD Rucker in Advertising/Marketing Forum yesterday. 0 Replies

For some dealers, there's no distinction. For others, they have two (or more) distinct buckets for their budgets. TV, radio, media buys, etc. might go in to advertising while websites, online listing, etc. go under marketing.Where does search fit in? Is it advertising because you're buying better paid or organic listings to increase your exposure, or is it marketing because it's normally associated with websites and landing pages?I've heard compelling arguments for both and I know which way I…Continue

Tags: PPC, SEO

ADP is Hiring in the Mid-Atlantic! (Maryland, Northern VA, DC)

Started by Donna Farro in Employment Listings - MID-ATLANTIC (PA, NJ, MD, DC, DE, VA, WV) HELP WANTED on Wednesday. 0 Replies

JOIN ONE OF FORTUNE MAGAZINE’S MOST ADMIRED COMPANIES… We have an immediate opening available for an Account Sales Executive (ASE).  Create business relationships and increase incremental revenue to small and medium sized ADP clients through face-to-face sales activities. Work in conjunction with all of your channel partners to increase sales opportunities in ADP Strategic Products to grow ADP’s share of wallet in our existing client base. Achieve annual assigned sales plan, working under…Continue

Press Release: DriveItNow Turns the Car Buying Process Upside Down with Industry First Shop-by-Payment Technology

Started by Tarry Shebesta in General Forum for dealerELITE Members May 12. 0 Replies

DriveItNow Turns the Car Buying Process Upside Down with Industry First Shop-by-Payment TechnologyNew service shows consumers what vehicles they can buy based on their credit and desired monthly payment Cincinnati, OH – May 7, 2013. DriveItNow, the leader in online monthly payment marketing technology, announced today its new patent-pending Shop-By-Payment service that totally changes the way consumers shop for cars online. DriveItNow’s new Shop-By-Payment service completely flips the car…Continue

Tags: marketing, payment, shopping, buying, car

Dealix is hiring in Boston!

Started by Donna Farro in Employment Listings - NORTHEAST (ME, VT, NH, MA, RI, CT, NY) HELP WANTED on Wednesday. 0 Replies

JOIN ONE OF FORTUNE MAGAZINE’S MOST ADMIRED COMPANIES…   We have an immediate opening available for a Dealix Solutions Representative (DSR). The Dealix Solutions Representative (DSR) role is a field based sales position that will be responsible for generating new sales to Dealers of Dealix’s New and Used Lead programs.  DSRs will work independently to drive their sales results.  Success in this position will require a combination of highly effective sales skills, along with well developed…Continue

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ETC: Lego Caterham Seven does Chapman proud [w/video]

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A chap who calls himself "Sheepo" has a habit of making custom creations out of Lego bits. These aren't kits, these are the expressions of his own automotive imagination using traditional Lego and Lego Technic parts. His year so far seems mostly devoted to suspension builds and a Land Rover Defender, but his latest work is a Caterham Seven.

Sheepo keeps his builds close to their inspirations, this Seven constructed with working steering, double-wishbone front suspension and Ackerman geometry in front, a three-link De Dion rear suspension in back and disc brakes. A bit of liberty has gone into the gearbox, which is a five-speed sequential unit plus reverse.

At one-seventh scale it is 45 centimeters long, has 2,500 parts and five motors. It is also a Chapman-approved lightweight at just 2.2 kilograms. Check it out in the video below and the high-res gallery of images above.

Continue reading Lego Caterham Seven does Chapman proud [w/video]

Lego Caterham Seven does Chapman proud [w/video] originally appeared on Autoblog on Sat, 18 May 2013 19:35:00 EST. Please see our terms for use of feeds.

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Automotive News - Dealers

Audi boldly goes with dueling Spocks, and draws attention

It's the inaugural week for our look at auto brand videos and their viral reach, and Audi made a bold -- and top-ranked -- campaign entrance piggybacking on the opening of a Hollywood blockbuster.

The death of driving? Don't make any funeral plans

You know that study that just came out declaring 'the end of the driving boom,' because Gen Y supposedly doesn't care about cars? Ignore it.

Nissan lures feathered pickup customers with fish, no rebates

If Nissan wants to portray its made-in-the-U.S.A. Frontier compact pickup as more, well, American, the company's marketing team should take a gander at YouTube.

European car sales post 1st gain in 19 months

European car sales rose for the first time in 19 months as a gain in consumer sentiment in countries using the euro led to rebounds in Germany and Spain.

Recent National Job Listings

1. JD Rucker

Ladera Ranch, CA, United States

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Lebanon, OH, United States

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5. Lois Burak

Bensalem, PA, United States

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Wards Auto Dealer News Feed

Nissan Altima Set To Race In This Weekend's Austin 400 V8 Supercars Race

http://photos.prnewswire.com/prnc/20130517/CL16687 AUSTIN, Texas, May 17, 2013 /PRNewswire/ -- Two Nissan Motorsport Altima racing cars flank a production 2013 Nissan Altima at Circuit of the Americas race track in Austin, Texas during the first-ever appearance of the Australian V8 Supercar Series in the United State

read more

Eric von Schledorn Offers the Efficient, Dynamic 2013 Ford Edge in Random Lake

http://photos.prnewswire.com/prnc/20130517/CG16610 RANDOM LAKE, Wis., May 17, 2013 /PRNewswire-iReach/ -- Drivers are getting more excited for the summer months as it gets warmer in WIsconsin, and they are all turning to Eric von Schledorn for new Ford in Random Lake WI like the 2013 Ford Edge.

read more

U.K. Vehicle Production, April 2013

U.K. vehicle production by vehicle type and manufacturer for April 2013.

read more

Subaru Canada: 2014 Forester aces tough new test to earn 2013 TSP+

Redesigned Subaru Forester aces tough new crash test from IIHS and achieves TOP SAFETY PICK+ designation for safety performance. Subaru Forester is the only small SUV to earn overall rating of "Good." MISSISSAUGA, ON, May 17, 2013 /CNW/ - Subaru Canada, Inc. is thrilled to...

Automotive News - Breaking News

Behind the scenes, Straubel keeps Tesla running at pivotal time

Elon Musk was fresh off the sale of PayPal and starting another business, commercial rocket service Space Exploration Technologies, when he met kindred spirit JB Straubel.

UAW study chides Nissan for tax breaks at Miss. plant

A research study commissioned by UAW labor organizers claims that Nissan could receive four times the previously reported level of state and local incentives and tax breaks to operate its assembly plant in Canton, Miss.

Tesla expands share, debt offering to repay U.S. loan, hike cash

Tesla Motors increased the size of its equity and debt offerings by 30 percent to as much as $1.08 billion to repay its U.S. loan and build up cash reserves.

GM shares return to $33 IPO price on optimism for truck sales

Shares in GM topped its $33 initial public offering price for the first time in more than two years as the automaker prepares to introduce redesigned full-sized pickups.

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