DealerELITE was created to help automotive professionals connect to the best and the brightest within our industry while sharing best practices. We're happy to have you here!
DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!
Added by Subi Ghosh on October 19, 2014
Added by Dave Anderson on October 20, 2014
Posted by IC. Collins on October 16, 2014
Added by Subi Ghosh on October 19, 2014
Added by Patrick Kelly on October 16, 2014
Added by Tyson Madliger on October 17, 2014
Added by Robin Cunnigham on October 16, 2014
Added by Sean V. Bradley on October 16, 2014
Added by JD Rucker on September 19, 2014
Added by Mike Gorun on October 17, 2014
Posted by IC. Collins on October 14, 2014
Added by Rebecca Kon on October 16, 2014
Those in the automotive industry tend to live in a professional bubble. We love what we do for different reasons, but for many (such as me), it's a matter of working in an industry that is completely different and more challenging than others, particularly when it comes to digital marketing.
I had just finished reading this article on marketsoft.com about customer loyalty, when a business associate told me about a similar situation that happened to him. In his mailbox was a glossy, oversized postcard offering a…
Sean V. Bradley "Money Mind Mapp" Keynote Speech - Internet Sales 20 Group - Boston, MA -…
Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:
“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…
When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.
The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…
It's the quiet time. Just about everyone has it. Whether it's late at night when everyone's in bed or early in the morning before everyone wakes up, a good chunk of people do much of their important website surfing when there are fewer distractions of life to prevent them from their task at…Continue
The most amazing part about the internet and social media is that it has opened up communication between people and businesses that was never possible before. We now have the ability to talk to our customers and for them to talk to us in an interactive fashion, allowing for clear lines of engagement that…Continue
Black Book expects Luxury-Level car segments will feel the largest depreciation through the balance of the year, largely driven by off-lease returns in lease-heavy segments. Luxury segments in this class will include Premier Luxury (BMW 7 Series, Audi A8, Lexus GS/LS, Mercedes-Benz S); Near-Luxury (Audi A4, Mercedes-Benz C, Cadillac CTS, Acura TL); and Luxury Level (BMW 5 Series, Audi A6, Cadillac DTS, Lexus IS, Infiniti M, Lincoln MKS).
Entry-level and small cars will also…
Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology,…Continue
In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…Continue
There are many third party apps available for scheduling to social media, however, when it comes to Facebook, you should be scheduling your posts using the site’s internal scheduling tool for best Facebook marketing practices.
Facebook has a sensitive algorithm, and due to its sensitivity, it tends to perform at its best when posts are shared organically. This means that you…Continue
BY GEOFFREY JAMES @SALES_SOURCE
A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.
Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:
1. "That's not how we did it at my old job."
2. "So-and-so isn't doing his work."
3. "How'd I do? How'd I do? How'd I do?"
By: JEFF BOSS
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.
In a SEAL Team room, for…
The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
As the only female shark on "Shark Tank," Barbara…
The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.
Shared: From your…
BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue
By: JEFF BOSS Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace. In a SEAL Team room, for instance, there are (legal) mementos collected from…Continue
BY MICK HOLLISON @MICKHOLLISONSalespeople must presume unprecedented levels of sophistication and knowledge of products, pricing and the competitive landscape among their potential customers.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe rise of the Internet, coupled with increasingly sophisticated buyers and new technologies like predictive analytics, have changed the world of sales and marketing forever. Simply stated, new technology…Continue
BY SAMUEL B. BACHARACH @SAMUELBACHARACHIs business bad or is your leadership style to blame? Ask yourself these five questions.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThere is a thin line between a leader who has failed and a leader who is failing. This is a…Continue
Sitting stopped in congested traffic might be one of the most frustrating feelings imaginable. You're trapped in your car unsure when things might pick up again, when all you really want is to get to your destination. Not only is this exasperating, it might be costing us all a huge pile of money.A study…Continue
Every now and then for no apparent reason I see a good car salesman go from being a top producer to becoming an average car salesperson. They are no longer at the top of their game, their commissions are slipping, their bonuses are few and their overall attitude is rotten. The retail car business has a way wearing down some people that cause them to become cynical, burnt out, negative and less productive. This…Continue
BY DREW HENDRICKS @DREWAHENDRICKS If you were asked who would make a better manager, an introvert or an extrovert, you might be inclined to choose the extrovert. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant They're thought of as outgoing so they would be more comfortable leading others, more open and social so they would dominate at networking, and having a thicker skin which means an advantage in negotiating, right? That might be true…Continue
BY STEPHAN AARSTOL @STEPHANAARSTOLThe most important thing I've picked up from Cuban is his attitude toward survival. Unless you have the fortitude to put your head down, work through it, and learn, you and your business will not survive.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive…Continue