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Added by Dave Anderson on November 19, 2014
Added by Jim Radogna on November 20, 2014
Added by Kristopher Hampton on November 20, 2014
Added by Richard Holland on November 20, 2014
Added by Ed Louis on November 13, 2014
Added by JD Rucker on November 16, 2014
Added by David Lewis on September 9, 2014
Added by Jeff Cowan on November 12, 2014
Posted by Roger Williams on November 7, 2014
Posted by IC. Collins on November 15, 2014
1. F&I Product Sales by Salesperson
In most dealerships, a clear division of duties exists between the salesperson and the F&I manager. However, a salesperson’s actions on the dealership lot, telephone and showroom floor play an essential role in the success of the dealership’s financing and protection product sales. How the salesperson manages the interaction between the customer and the F&I professional has a major impact on the ability to finance the purchase as well as…Continue
Why Google Says You Need To Go Mobile
If you aren't mobile friendly, you may want to think about getting a mobile platform. Google ran A/B testing last month that will impact your mobile traffic.
This week on Hard Facts, learn about this new tool that could deter potential customers from clicking on your links if they're searching…
Are you ready to read the top automotive news and blogs from around the Web? We have some really interesting topics for you today, including: Toyota’s hydrogen fuel cell car, NADA’s Sales Forecast for 2015, 3 ways dealers are connecting with the modern…Continue
What are you doing to showcase your dealership Unique Selling Proposition?
Many dealerships in the country have something they hang their hat on. Something they feel separates them from the competition. These are known as unique selling propositions or USP's.
Your dealership may offer:
· Complimentary car…Continue
I conduct follow up training classes for salespeople that deliver less than 8 units for the month. Out of some 130 salespeople in our organization last month we had 28 that missed the mark. In previous classes I’ve conducted training on various parts of the steps to the sale, overcoming objections, and closing techniques.
This month I decided to drill down…Continue
News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 7 employees at the same dealership who have been indicted so far this year. Not very pretty.…
I hear from Advisors all over the country that fear coupon drops in the mail. This is not a negative thing. It is a very positive way to build your client base.
Dealerships spend a lucrative amount of money to drop coupons. Advisors need to be encouraged and informed about all chances to win clients back. It's called "Planting the seed". Blow clients away with consistent processes of excellent customer service and new levels of Profitability will be…Continue
Smartphone & Tablet Technology Showing Improvements in Decision-Making Speed and Profitability
LAWRENCEVILLE, Ga. (November 20, 2014) – Black Book® announces the results of its recent Mobile Usability survey, taking a closer look at how dealers, remarketers and other industry professionals are currently utilizing mobile technology via smartphone or tablets. The results shed light on just how fast the industry is becoming, with respondents saying mobile…
The most important process COACHING *5 Point Strategy to grow your own coaches Coaching = A training or development process At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because they demonstrated the ability to sell cars at a high level. Selling cars at a high level as an individual is a totally different skill set than coaching a team to perform at a high level. The two skills are actually quite opposite. Typically…Continue
BY ARIANA AYUWe all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantHave you ever had one of those days where everything seems to go…Continue
By : Frank EliasonShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLet's start off with a very basic question, why do you contact a Customer Service department? For most of us it is certainly not because we have a desire to. The fact is that often the need for Customer service…Continue
Success begins with knowing who you are.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantSuccessful sales consultants owe their achievements to "four pillars of success.""Although these pillars sound simple, they are quite hard to execute consistently,""Without…Continue
BY JEFF HADEN@JEFF_HADENStep One: Stop focusing on the actual goal.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantI love setting goals.Unfortunately, my goals don't always love me back.I've tried using silence to accomplish a goal, and I've tried to sneak up on big goals, and…Continue
BY JOHN BRANDON@JMBRANDONBBHere are three ideas for how to start your next sales call. Use them to spark interest in the conversation.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFor those who make frequent sales calls, it can be hard to stay creative--especially if you make…Continue
BY DEV AUJLA@DEVAUJLAHow to harness the wisdom of the Japanese Konmari method of organizing to improve your company culture.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantMarie Kondo has spent her life tidying. She is the author of The Life-Changing Magic of…Continue
BY JOELLE K. JAY@JOELLEKJAYHave no fear: you'll have a pleasant Thanksgiving dinner. You'll enjoy the holidays. You'll make your year-end goal. But you don't need to think about it all at once.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLately I've been noticing the…Continue