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Latest Activity

IC. Collins posted discussions
12 hours ago
David Ruggles commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Perhaps it might be considered "sexist" but I wonder why there hasn't been anyone do an all female staffed dealership yet?  Imagine the pub.  We did it in Nagano Japan with a Toyota dealer client and it worked out quite…"
15 hours ago
Chris Pyle updated their profile
20 hours ago
Anne Fleming commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Steve -- progressive, really! Thank you so much for your comments. "
20 hours ago
steven chessin commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Double Check Your Automatic Response, “That Doesn’t Happen Here, We Treat Everyone the Same” Anne You are right to suggest that the mistakes handling women customers occur higher in the sales funnel - to even before human response.…"
20 hours ago
Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
20 hours ago
Mike Elliott's discussion was featured

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
20 hours ago
IC. Collins's discussion was featured

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…See More
21 hours ago
Dave Anderson's blog post was featured

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue. 1.       There’s a shortage of talented people in my area. Reality rebuttal: It’s unlikely the Creator got ticked off at your area and stopped…See More
21 hours ago
Sally Whitesell's blog post was featured

"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter

Carefully Choosing Your WordsSpring is here and you can feel the excitement in the air! No more freezing days on the service drive or…See More
21 hours ago
Mike Elliott posted a discussion

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
yesterday
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"James thanks for reading brother- I appreciate the support :)"
yesterday
Marsh Buice commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"@ Joe you make a great addition- you must earn the right and if it's untimely asked, your sale could die an untimely death :) Initially the questions should be framed to gauge their expectations and offer guidance. Once you've built…"
yesterday
Kristopher Hampton commented on Sally Whitesell's blog post "What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
"Amazing read that still holds strong."
yesterday
James Campbell commented on Marsh Buice's blog post What's The Worst Thing That Could Happen Today?
"Great post Marsh!  I always enjoy reading your content.  Keep them coming! "
yesterday
Anne Fleming's blog post was featured

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto industry has witnessed a big and not so surprising shift in the car buyer demographics particularly in…See More
yesterday
Profile IconMona Chipman, Merchon Brower and Keith Platt joined DealerELITE.net
yesterday
Squire Pettis updated their profile
yesterday
Paul Potratz posted a blog post

Does Your Brand Have Standards?

Whether your business is up-and-coming or well established, there are still certain rules every brand needs to follow in order to achieve peak brand recognition and identity. But creating a brand identity can be difficult if you don't maintain a certain level of standards across all of your channels. On this episode of the Hard Facts, learn how to increase your brand recognition by…See More
yesterday
Keith Platt updated their profile
yesterday

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Blog Posts

Does Your Brand Have Standards?

Posted by Paul Potratz on September 19, 2014 at 2:37pm 0 Comments

Whether your business is up-and-coming or well…

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Common Sense About Inventory Management

Posted by Keith Platt on September 19, 2014 at 12:26pm 0 Comments

   Inventory management systems should be about helping you maximize profit and minimize risk, car by car and store by store. That’s it. But the problem is that a goal like that can seem confusing. There are so many trendy, overly complex methods being promoted and sold, so many “better and new ways,” that it’s hard to know what’s right.…

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Performance Enhancement

Posted by Joe Clementi on September 19, 2014 at 11:54am 0 Comments

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

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5 Questions to Help You Decide if You Need Automated Marketing

Posted by Shawn Ryder on September 19, 2014 at 8:09am 0 Comments

Automated marketing is a huge industry (and growing) and it’s also a hot topic for businesses. Is it really necessary? Will it truly benefit my business? The only way to know for sure if marketing automation is the right choice for your dealership is to try it out, but before you invest the time and money there are some questions that can help you make that decision.

Do you send out personalized…

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Three Paid Methods to Drive Traffic to Your Inventory

Posted by JD Rucker on September 19, 2014 at 5:00am 0 Comments

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

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Treat them like family

Posted by Rob Gehring on September 18, 2014 at 3:29pm 0 Comments

Greetings friends,

 

It always amazes me how much time and money we tend to spend on everything, but what really matters. It is very understandable that money must be spent on marketing for programs that will bring in new customers and keep them coming back over and over again. I also understand how important it is to provide customers with special promotions, coupons etc. as the…

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The Trick to Increased Service Revenue Is Keeping Your Bays Full

Posted by Richard Holland on September 18, 2014 at 8:30am 0 Comments

Many auto dealerships have technology in place that allows sales managers to monitor what’s going on in their departments. CRMs and phone call recording services are used by sales managers to ensure that Internet leads are being followed up promptly and that salespeople follow up with shoppers that visited the…

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Reality Rebuttal to “Conventional” Nonsense

Posted by Dave Anderson on September 17, 2014 at 5:33pm 0 Comments

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Continue

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Forum

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Brian Bennington on Thursday. 4 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

Five Technologies That Will Make Future Cars Safer

Started by Mike Elliott in Automotive Industry Future - Predictions yesterday. 0 Replies

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…Continue

Tags: pedestrian, safety, auto, technology., automotive

A Shout Out To ContactAtOnce!

Started by Mitchell Brenner in General Forum for dealerELITE Members. Last reply by Bill Goodfriend Jan 11, 2011. 1 Reply

I'm sure it's rare that companies receive a thank you but I for one feel it's just as important to pass along positive, as well as negative feedback. Signing up with Contact At Once was the single best move we've done to generate quality leads on people READY TO BUY! Last month alone we sold 10 vehicles that originated through our different chat sites including PrecisionAcura.Com, Cars.Com and Acura.Com. This month we've already sold 3 certified Acuras during the snow storm when we weren't even…Continue

Tags: Acura, ContactAtOnce, Chat

Top 10 Tips From Mark Cuban

Started by IC. Collins in dealerELITE Professional Experience 19 hours ago. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS You might know him best as one of the staple sharks on "The Shark Tank," but Mark Cuban didn't get where he is by luck and good looks alone. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant He's open about his early struggles, happy to have hit rock bottom in his career which forced him to learn, grow and come back stronger than ever. Like many successful entrepreneurs and businessmen, Cuban is also…Continue

10 Hypnotic-Like Sentences That Sell Like Crazy

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

1. As you keep reading this ad copy, you are feeling more and more compelled to experience all the benefits of our product. 2. The more you understand just how valuable our product could be to your life, the less you think about delaying this important purchase. 3. After you read this short ad you will feel like your problems are almost completely solved, all you will have to do is order. 4. As you're skimming through this, you're beginning to think you have nothing to lose and everything to…Continue

Be a Better Leader by Pondering these 4 Philosophers

Started by IC. Collins in dealerELITE Professional Experience 15 hours ago. 0 Replies

BY WILL YAKOWICZ @WILLYAKOWICZYou may have forgotten what Aristotle and Nietzsche wrote about, but in tough times these deep thinkers can improve your leadership ability.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe contemporary emphasis on instant gratification has seeped its way into almost every aspect of our lives--from the creation of credit cards to fast food to smartphones, we rarely have to wait for anything. But mindfulness…Continue

10 Tips to Help You Become a Superstar in Sales

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…Continue

ENCOURAGING WORDS

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

The Definitive Guide to SalesPart of my daily regimen is up beat music for personal development. The big reason for this is because it allows time for personal enrichment.Prepare our social media sites, posting about our industry's hottest automakers so sales consultants will have proper knowledge available, so they will stay up to date of current trends. Plus I can use and can apply the information in my daily life and in my teams business." KNOWLEDGE IS POWER But the ability to use your new…Continue

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Anne Fleming

Pittsburgh, PA, United States

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Washington, DC, United States

4. Marsh Buice

Lake Charles, LA, United States

5. Dave Anderson

Agoura Hills, CA, United States

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