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Latest Activity

Mike Warwick commented on Keith Shetterly's blog post The Accountability Culture
"Great post Keith! Accountability is a four letter word in many dealerships. If you ask many GM's how many attempted contacts their salespeople are making every day, they have no idea.  They assume that follow up is being done. In the…"
36 minutes ago
Virgil Stanphill's blog post was featured
51 minutes ago
Mark Dubis's blog post was featured

Insight 15 in Orlando- Don't Miss this Event

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealersIn my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer conferences and learning from the…See More
1 hour ago
Martin Tee's blog post was featured

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015 How do you improve your results in 2015? With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success. In a main shopping strip in the area I live, I noticed over Christmas period a lot of “for…See More
1 hour ago
Keith Shetterly's blog post was featured

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can haunt a…See More
1 hour ago
Corey Cheatham updated their profile
1 hour ago
Profile IconChris Hronakis, Doug Alsept and Corey Cheatham joined DealerELITE.net
2 hours ago
Paul Potratz posted a blog post

Have You Been Satisfied Lately?

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.See More
3 hours ago
Hannah Philpott posted a status
"Thanks to CarLister the first 50 dealers & managers to fill out the form at http://goo.gl/2T1tOc will get info on free airfare #INSIGHT15"
4 hours ago
Mike Elliott posted a discussion

Breakthrough: Use Millennial Marketing to Reach Boomers

How can you use the same tactics to reach both Millennial consumers and Baby Boomers?Anyone who reads my columns frequently, or sees me speak at conferences, knows that I am a huge fan of "generational marketing." At my last keynote on this subject I suggested that if you are looking to create a killer marketing strategy, start by gathering one person from every generation in a room, gave them all an iPhone, and ask them how/why they would use it. Within 15 minutes you would understand how…See More
4 hours ago
Virgil Stanphill posted blog posts
6 hours ago
Mark Dubis posted blog posts
8 hours ago
Lisandra Ramos posted a blog post

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not equal.In fact, a bad managed chat service can be…See More
8 hours ago
Kristopher Hampton commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"CSE/CSI    This is a whole other subject that I will write about soon.  It is a shame that Dealerships are getting busted for false surveys.  Brian -   Changing the radio stations to the driver's liking is brilliant.…"
8 hours ago
Cory Mosley commented on Cory Mosley's video
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Email Foot In Mouth - Work On Yourself Wednesday

"Great feedback guys! Thanks for the share! "
yesterday
Keith Shetterly posted a blog post

The Accountability Culture

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can haunt a…See More
yesterday
Martin Tee posted a blog post

3 Ways To Measure Up For Sales Success In 2015

3 Ways To Measure Up For Sales Success In 2015 How do you improve your results in 2015? With every year, comes New Years resolutions (most of which you’ve probably already broken by now), new goals, and new plans to make this year your most successful year yet. But saying great things, writing up fantastic goals and having them plastered all over your desk won’t automatically give you new success. In a main shopping strip in the area I live, I noticed over Christmas period a lot of “for…See More
yesterday
Richard Holland posted a blog post

How Customer Training Leads To Retention

With almost everything consumers purchase, there’s an owner’s manual or set of instructions for them to use.  For decades, car manufacturers have included an owner’s manual with new vehicles. Sadly, it is no secret that this tidy three hundred-page booklet is one of the least read publications produced in mass quantity.  Some car…See More
yesterday
Scott Morrison updated their profile
yesterday
I.C. Collins posted discussions
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2. Be Dyslexic When Setting Goals

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Blog Posts

Have You Been Satisfied Lately?

Posted by Paul Potratz on February 27, 2015 at 4:07pm 0 Comments

What do your customers have to say about your service and collision centers? Let's find out and then capitalize on it. On this week's Hard Facts, Samantha explains how video can win you loyal customers.

Does Your Sales Force Need Motivation?

Posted by Virgil Stanphill on February 27, 2015 at 11:42am 0 Comments

Looking for LONG-TERM motivation for your sales team? You'll find it here! Click For Motivation…

Continue

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

Posted by Lisandra Ramos on February 27, 2015 at 10:45am 0 Comments

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not…

Continue

Insight 15 in Orlando- Don't Miss this Event

Posted by Mark Dubis on February 27, 2015 at 10:30am 0 Comments

Over my years in this business I have come to know Mark Tewart, Sean Stapleton and Joe Webb as the true friends and professionals they are in representing and caring about the success of auto dealers

In my opinion, just listening and learning from them alone is worth the price of admission to the Insight 15 Customer Loyalty & Retention Event.  As someone who helped bring about dealer…

Continue

The Accountability Culture

Posted by Keith Shetterly on February 26, 2015 at 4:49pm 1 Comment

We don't have an "accountability culture" in the car business, and we need one. Badly. For great examples, just look at the sports we love that are so successful! The NFL keeps stats on players that boggle the mind and produce hours and hours of ESPN commentary; basketball hinges on free throw percentages that can…

Continue

Scott Stratten Video Interview

Posted by Mark Dubis on February 26, 2015 at 11:00am 0 Comments

Scott Stratten, author of UnMarketing, UnSelling and other books. He shares some great insights that might be valuable to automotive digital marketers. Here is an interview from last fall's Content Marketing World event in Cleveland.   You can view his video here at Carfolks.net…

Continue

TOP Featured Discussions

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.

Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.…

Branding is NOT advertising – it is production.

Branding is NOT advertising , It is production.

Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company.

 

Creating a unique brand identity is an important facet of any business.…

The 7 Avoidable Sins of Weak Leaders

BY : Geoffrey James


Weak leaders always take the easy way out. Strong leaders cultivate virtues that create long-term success.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant

Earlier this week, I posted The Ten Commandments of Leadership, so today I'll describe the flip side of the equation: the seven failure-producing, deadly sins that leaders too often commit. Here they are, with…

The 10 Commandments of Leadership

BY : Geoffrey James


Becoming a great leader comes down to remembering and following these 10 simple rules.


SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


A group of archeologists digging through ancient corporate archives…

12 Things That Successful Leaders Never Tolerate

By : Lolly Daskal


Tolerance is a virtue--most of the time. But some things should never be tolerated. To build a successful career and life, make sure as a leader these are never on your list.


Shared: From your friends *@ TechAutoCareers.com®* the online resource for the  Automotive Sales…

Forum

14 Secrets of Really Persuasive People

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Brian Bennington on Wednesday. 2 Replies

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.Here are the 15 tricks of the trade that exceptionally persuasive people use to their advantage.They Know their…Continue

Tags: Persuasion, sales, management, dealership

What's Your Productivity Style?

Started by I.C. Collins in General Forum for dealerELITE Members on Sunday. 0 Replies

BY : Jessica StillmanA quick quiz can tell you which of four approaches to getting stuff done comes most naturally to you -- and suggest ways to up your productivity. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Everyone loves a quiz. Who hasn't enjoyed spending…Continue

7 ways to get through to just about anyone.

Started by I.C. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY : Gwen MoranDo you ever feel like no one is listening? Here's ahow to get your audience to sit up, pay attention, and hear what you have to say.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantListening is often touted as one of the most important…Continue

Tell Us A Story Part 1

Started by I.C. Collins in dealerELITE Professional Experience yesterday. 0 Replies

If your dealership is like most, it has invested significant dollars in training sales staff to bring in new business and maintain long-term client relationships. Chances are high that these skills have served them well. But what about in today's downturn economy? Is your dealership receiving the level of sales it needs to…Continue

5 Of The Best! 5 Closes To Reach Your Selling Potential

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category on Sunday. 0 Replies

5 Of The Best! 5 Closes To Reach Your Selling PotentialWhat I love about a career in selling is the buzz you get when you close a deal. I’m sure the register clerk or the casual worker at the Nike store doesn’t quite get this…. But when you close a deal as a salesperson, and often have to overcome objections and negotiate price, the buzz is exhilarating!So here are 5 of the best closes as reminders of the simple, yet effective and clear things we need to be communicating. 1. Assumptive…Continue

Tags: Sales Training

If a Customer Won’t Respond, Try This

Started by I.C. Collins in dealerELITE Professional Experience on Monday. 0 Replies

BY : Geoffrey JamesIf a potential customer didn't read or reply to your first sales email, these gentle reminders can focus their attention back towards what you're selling.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIn a previous post I explained how to…Continue

3 Things To Get Yourself Out Of A Selling Rut

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category on Monday. 0 Replies

BY: Dave Benson 3 Things To Get Yourself Out Of A Selling RutAs you know, I’m a Sales Coach and therefore i’m here for to be your coach in the corner and advise you what to do when times get tough! Last week I had a young guy from one of the dealerships I work with send me an email saying this..  “Hi Dave, My name is Andy and I was just sending this email to see what the best thing would be for me to get out of a rut where I’m having a lot of trouble getting a deal. Do you have any advice?” …Continue

Tags: Sales Training

Best Advice I Ever Got: Don't Burn Bridges

Started by I.C. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

BY : Young Entrepreneur CouncilYour past work experience, from your network of colleagues to memories of underwhelming bosses, can help you lay the groundwork for startup success.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantA successful entrepreneur, Avi Yashchin is a…Continue

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Mercedes introduces the details of the C450 AMG 4Matic

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Mercedes drops the details on the C450 AMG 4Matic, the second model in the AMG Sport Line after the GLE450 AMG Coupe. Power comes from a twin-turbo V6 with 367 horsepower and 383 pound-feet of torque, 38 hp more than the C400 4Matic but well down on the 503 hp of the AMG C63.

Continue reading Mercedes introduces the details of the C450 AMG 4Matic

Mercedes introduces the details of the C450 AMG 4Matic originally appeared on Autoblog on Fri, 27 Feb 2015 17:45:00 EST. Please see our terms for use of feeds.

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Automotive News - Dealers

Chevy Trax 'Hidden Gems' campaign leverages social media

Chevrolet is getting creative with its social media approach, using it to introduce a new vehicle. The 2015 Chevrolet Trax will be introduced in a social media campaign dubbed 'Hidden Gems.'

Snowbound New England dealers miss strong Feb. sales

As Massachusetts recovers from 100 inches of snow in recent weeks, many dealers there are reporting weaker-than-expected February sales, operational losses and lack of space because of massive snow piles.

VW Group reports record profit on Audi, Porsche gains

VW Group said its operating profit rose 8.8 percent to a record 12.7 billion euros ($14.25 billion) last year on double-digit gains in sales of luxury Audi and Porsche models. The company said its sales revenue rose 2.8 percent to a new high of 202.

Toyota, Mazda bet against each other in quest for 94 mpg

Japan's largest auto manufacturer and one of its smallest are betting against each other on divergent paths to the same goal -- an incredible fuel economy rate pushing 94 mpg.

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Agoura Hills, CA, United States

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Wards Auto Dealer News Feed

Neighbors to Nominate Community Causes for a Chance to Win Big

BLOOMINGTON, Ill., Feb. 25, 2015 /PRNewswire/ -- Neighbors across the country will soon have an exciting opportunity to help change their communities for the better through State Farm Neighborhood Assist®. This philanthropic program awards 40 causes a $25,000 grant.  Anyone in...


Le scooter électrique d'Airwheel en vedette au Batmassan 2015 à Göteborg, en Suède

GÖTEBORG, Suède, 27 février 2015 /PRNewswire/ -- Airwheel, en tant que transporteur personnel tendance, pratique et respectueux de l'environnement, a fait sensation lors du Batmassan 2015, le 31 janvier 2015 (Göteborg Boat Show) à...

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U.K. Vehicle Production by Manufacturer by Month, 2014

United Kingdom vehicle production by vehicle type and manufacturer by month for 2014.

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Automotive News - Breaking News

Chevy Trax 'Hidden Gems' campaign leverages social media

Chevrolet is getting creative with its social media approach, using it to introduce a new vehicle. The 2015 Chevrolet Trax will be introduced in a social media campaign dubbed 'Hidden Gems.'

Auto safety advocate's work on airbags goes back to 1996

David Kelly, the former acting chief of the National Highway Traffic Safety Administration, was hired this week to oversee the 10-automaker consortium searching for the root cause behind Takata airbag explosions.

Snowbound New England dealers miss strong Feb. sales

As Massachusetts recovers from 100 inches of snow in recent weeks, many dealers there are reporting weaker-than-expected February sales, operational losses and lack of space because of massive snow piles.

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