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Mike Elliott's 2 discussions were featured
12 minutes ago
Mike Elliott was featured
12 minutes ago
Chris Saraceno and Danny Quinones are now friends
13 minutes ago
Jerry Schutte updated their profile
2 hours ago
JD Rucker's blog post was featured

Three Paid Methods to Drive Traffic to Your Inventory

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people on an appropriate…See More
4 hours ago
Joe Clementi's blog post was featured

Performance Enhancement

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people problem". Each department is linked together through…See More
4 hours ago
Grant Cardone's video was featured

Laziness Don't Work!

http://www.grantcardone.com Sales Training Expert and NY Times Best Selling Author,dE Leader Grant Cardone
4 hours ago
Dave Anderson's blog post was featured

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue. 1.       There’s a shortage of talented people in my area. Reality rebuttal: It’s unlikely the Creator got ticked off at your area and stopped…See More
4 hours ago
Profile IconMichael Hirschfield, Jerry Schutte and nancy stewart joined DealerELITE.net
4 hours ago
Anne Fleming commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"David, that would be great! Beyond great. PR -- local, regional and for sure NATIONAL. Let alone a innovative business model. We hear from many men that they would like to have a saleswoman selling them the vehicle.  By the way, when was that…"
5 hours ago
IC. Collins posted discussions
21 hours ago
David Ruggles commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Perhaps it might be considered "sexist" but I wonder why there hasn't been anyone do an all female staffed dealership yet?  Imagine the pub.  We did it in Nagano Japan with a Toyota dealer client and it worked out quite…"
23 hours ago
Chris Pyle updated their profile
yesterday
Anne Fleming commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Steve -- progressive, really! Thank you so much for your comments. "
yesterday
steven chessin commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?
"Double Check Your Automatic Response, “That Doesn’t Happen Here, We Treat Everyone the Same” Anne You are right to suggest that the mistakes handling women customers occur higher in the sales funnel - to even before human response.…"
yesterday
Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
yesterday
Mike Elliott's discussion was featured

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
yesterday
IC. Collins's discussion was featured

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?I once had a sales associate tell me he didn't like selling...he…See More
yesterday
Sally Whitesell's blog post was featured

"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter

Carefully Choosing Your WordsSpring is here and you can feel the excitement in the air! No more freezing days on the service drive or…See More
yesterday
Mike Elliott posted a discussion

Five Technologies That Will Make Future Cars Safer

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…See More
yesterday

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TOP 5 Videos This Week

1. Laziness Don't Work!

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Added by Marsh Buice on October 1, 2013

 

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TOP Featured Blogs

Performance Enhancement

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

Three Paid Methods to Drive Traffic to Your Inventory

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.

In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto…

Blog Posts

Does Your Brand Have Standards?

Posted by Paul Potratz on September 19, 2014 at 2:37pm 0 Comments

Whether your business is up-and-coming or well…

Continue

Common Sense About Inventory Management

Posted by Keith Platt on September 19, 2014 at 12:26pm 0 Comments

   Inventory management systems should be about helping you maximize profit and minimize risk, car by car and store by store. That’s it. But the problem is that a goal like that can seem confusing. There are so many trendy, overly complex methods being promoted and sold, so many “better and new ways,” that it’s hard to know what’s right.…

Continue

Performance Enhancement

Posted by Joe Clementi on September 19, 2014 at 11:54am 0 Comments

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

Continue

5 Questions to Help You Decide if You Need Automated Marketing

Posted by Shawn Ryder on September 19, 2014 at 8:09am 0 Comments

Automated marketing is a huge industry (and growing) and it’s also a hot topic for businesses. Is it really necessary? Will it truly benefit my business? The only way to know for sure if marketing automation is the right choice for your dealership is to try it out, but before you invest the time and money there are some questions that can help you make that decision.

Do you send out personalized…

Continue

Three Paid Methods to Drive Traffic to Your Inventory

Posted by JD Rucker on September 19, 2014 at 5:00am 0 Comments

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

Continue

Treat them like family

Posted by Rob Gehring on September 18, 2014 at 3:29pm 0 Comments

Greetings friends,

 

It always amazes me how much time and money we tend to spend on everything, but what really matters. It is very understandable that money must be spent on marketing for programs that will bring in new customers and keep them coming back over and over again. I also understand how important it is to provide customers with special promotions, coupons etc. as the…

Continue

The Trick to Increased Service Revenue Is Keeping Your Bays Full

Posted by Richard Holland on September 18, 2014 at 8:30am 0 Comments

Many auto dealerships have technology in place that allows sales managers to monitor what’s going on in their departments. CRMs and phone call recording services are used by sales managers to ensure that Internet leads are being followed up promptly and that salespeople follow up with shoppers that visited the…

Continue

Reality Rebuttal to “Conventional” Nonsense

Posted by Dave Anderson on September 17, 2014 at 5:33pm 0 Comments

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Continue

TOP Featured Discussions

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER

Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?

I once had a sales associate…

Five Technologies That Will Make Future Cars Safer

pedestrians

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as…

Why Employees Won't Tell You What They Really Think

  • Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.

One of the reasons for being so tight-lipped can be…

What Every Major Car Name Actually Means


Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.…


6 Ways to Build Customer Loyalty

LOYALTY MARKETING / By Rocket Post

What would you rather do—keep spending precious time and money trying to draw in new customers OR foster a long-lasting relationship with the ones you have? Though running any business requires a bit of both, focusing on your current clients is a huge part of setting your business apart. It’s always enticing to chase bigger accounts and pursue new consumers, but building customer loyalty is a great way to keep your company thriving for years…

Forum

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Brian Bennington on Thursday. 4 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

Five Technologies That Will Make Future Cars Safer

Started by Mike Elliott in Automotive Industry Future - Predictions yesterday. 0 Replies

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…Continue

Tags: pedestrian, safety, auto, technology., automotive

"Smart and Special "

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

TechAutoCareers.com® wants to change the way the general public thinks about automotive sales consultants. We feel that the dehumanization of everything we do it is a major problem. Our difference is we want to put the human element back into the sales process.While alot of people believe "business before pleasure"…Continue

Persistence and Pressure

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

It's no secret that salespeople must be persistent. But some salespeople seem to forget the imaginary line separating persistence from pressure.The customer is the one who determines the amount of pressure that crosses the line. Therefore, it's wise to remember to pay attention the following customer cues indicating you may be pushing too hard:You hear verbal cues like, "hold on" or "not so fast."There is a sudden change in their physical demeanor; they pull away from you; or they suddenly look…Continue

17 Things Great Leaders Always Say to Their Employees

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

BY JOHN BRANDON @JMBRANDONBB Want to be a great leader? Say these phrases to your employees. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Quick, name your favorite boss of all time. I'll wait here for you to think of him or her. Playing Jeopardy music. OK, do you have the answer? Now think about something that boss told you that stuck in your brain. Maybe it's an encouraging comment, an inspiring story, or a vote of confidence. Guess…Continue

China Has A Sidewalk Just For People Who Can't Stay Off Their Phones

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Tuesday. 0 Replies

Are you one of those mindless drones who can't stay of your smartphone long enough to glimpse the real world, interact with other humans, or even see where you're walking? Then the Chinese city of Chongqing is where you need to be!The Associated Press reports the city now has China's first-ever (and probably not last) dedicated sidewalk lane just for…Continue

Tags: China, phones, cell, safety, Pedestrian

33 Easy Ways To Get More Out Of LinkedIn

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

ALLISON JONES, IDEALIST CAREERSSo you uploaded a photo, added your work experience, and made a few new connections. Done, right? Not quite, according to this infographic from Ethos 3 (thanks to The Muse for the find!). There are a ton of things you can do on LinkedIn that can help you grow your network and advance your career. While some of the tips are targeted at brands, there are many tweet-sized tips that you can put into action, today. Our favorite: Don’t be a wallflower. Your profile is…Continue

19 Hard Things You Need To Do To Be Successful

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

DAN WALDSCHMIDT, EDGY CONVERSATIONSShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant You have to do the hard things. 1. You have to make the call you’re afraid to make.2. You have to get up earlier than you want to get up.3. You have to give more than you get in return right away.4. You have to care more about others than they care about you.5. You have to fight when you are already injured, bloody, and sore.6. You have to feel unsure and…Continue

AutoBlog News Feed

GM recalls Chevy Impala, Cadillac XTS for braking problem

Filed under: , , ,

2014 Chevy Impala

Back in April, General Motors launched an investigation into braking issues affecting the 2014 Chevy Impala. Now there's a recall of both the Impala and the Cadillac XTS with which it shares its Epsilon II platform.

The issue apparently revolves around the electronic parking brake, which may not properly disengage. As a result, the rear brake pads could rub the rotor even while the vehicle is in motion, causing "significant heat, smoke and sparks." The earlier investigation had been launched following a complaint regarding the forward collision avoidance system, which is now either appears to have been unrelated or possibly a symptom of this larger issue.

The recall affects 2013-15 XTS models manufactured between February 14, 2012, and August 22, 2014, as well as 2014-15 Impalas manufactured between January 15, 2013, and August 22, 2014. The total number of affected vehicles reported by the National Highway Traffic Safety Administration comes to precisely 132,921 units, while The Detroit News reports a higher total of 205,000 units - the difference potentially coming down to the scope within the US and more broadly across North America. Dealers will contact owners to update the software in order to fix the problem.

Continue reading GM recalls Chevy Impala, Cadillac XTS for braking problem

GM recalls Chevy Impala, Cadillac XTS for braking problem originally appeared on Autoblog on Sun, 21 Sep 2014 17:50:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Anne Fleming

Pittsburgh, PA, United States

3. Mike Elliott

Washington, DC, United States

4. Marsh Buice

Lake Charles, LA, United States

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Agoura Hills, CA, United States

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Automotive News - Dealers

Can Prius set the pace again?

The hybrid revolution that the Prius ushered in has put it in an awkward position: So many other brands have followed Toyota's lead into the hybrid market that the Prius no longer stands out. The brand is now it's at a marketing crossroads.

Infiniti wants Q70 buyers to go long

Infiniti has priced the new long-wheelbase version of its flagship Q70 sedan to lure buyers to the larger model.

Golf takes zany ride in VW native advertising

This month's advertising launch for VW's redesigned 2015 Golf puts the car at the center of a zany online video on Funny or Die.

BMW puts i8 at center of tech-based campaign

BMW is learning that what distinguishes the ultimate driving machine can be a matter of taste.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Anne Fleming

Pittsburgh, PA, United States

3. Mike Elliott

Washington, DC, United States

4. Marsh Buice

Lake Charles, LA, United States

5. Dave Anderson

Agoura Hills, CA, United States

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Wards Auto Dealer News Feed

SRT® Motorsports Earns Three Wins and Pair of Podium One-Two Finishes in Banner Weekend

AUSTIN, Texas, Sept. 20, 2014 /PRNewswire/ -- The No. 93 Dodge Viper SRT GTS-R won in the IMSA TUDOR United SportsCar Championship's GTLM class at Texas' Circuit of the Americas (COTA) on Saturday. With their win, co-drivers Jonathan Bomarito and Kuno Wittmer now lead the GTLM...

SHAREHOLDER ALERT: Brodsky & Smith, LLC Announces Investigation of TRW Automotive Holdings Corp. in Connection with the Sale of the Company -TRW

BALA CYNWYD, Pa., Sept. 20, 2014 /PRNewswire/ -- Law office of Brodsky & Smith, LLC announces that it is investigating potential claims against the Board of Directors of TRW Automotive Corp. ("TRW" or the "Company") (NYSE –TRW-News) relating to the proposed acquisition by ZF...

Automotive News - Breaking News

Can Prius set the pace again?

The hybrid revolution that the Prius ushered in has put it in an awkward position: So many other brands have followed Toyota's lead into the hybrid market that the Prius no longer stands out. The brand is now it's at a marketing crossroads.

Infiniti wants Q70 buyers to go long

Infiniti has priced the new long-wheelbase version of its flagship Q70 sedan to lure buyers to the larger model.

GM recalls Cadillacs, Impalas; Chrysler to fix Jeeps, Dodges

General Motors is recalling some Cadillac and Impala cars while Chrysler Group called back some Jeep and Dodge SUVs, according to government reports.

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