message from the founders

DealerELITE was created to help automotive professionals connect to the best and the brightest within our industry while sharing best practices.  We're happy to have you here!

Latest Activity

sara callahan posted a blog post

Social Media: When Marketing Becomes Mocketing

Social media can be a tricky thing. Finding and publishing content that a business’s audience will both enjoy and interact with can be challenging. And as Facebook exposure for business pages is increasingly diminishing, businesses are more dependent on audience engagement than ever for those elusive likes, shares and…See More
1 hour ago
Timothy Marvel posted a status
4 hours ago
Joshua Maynor and Mike Elliott are now friends
11 hours ago
Leonard Buchholz posted a blog post

How to "Blow Up" your Customer in the service drive 5 different ways

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.Number 5.Assume…See More
15 hours ago
Paul Potratz's blog post was featured

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. There's one question you may need to ask your team: "Are you committed?” On this episode of Think Tank Tuesday, I explain why. See More
15 hours ago
DealerELITE's 2 blog posts were featured
15 hours ago
Chris Saraceno's blog post was featured

"Why Bad News Could be Good News "

In 2004, the Lego company was on the verge of bankruptcy. Kids had started to focus on less traditional forms of play and were surging towards electronic toys. Plain old interlocking bricks just weren't as cool as they had been before the computer age. Instead of folding, Lego decided to go a new direction, trying a new form of kid-centered marketing. They started the Lego Magazine, directed to kids in their new Lego Club, launched design competitions and introduced Mindstorms, the interactive…See More
15 hours ago
Daniela Francheska Sherrod's blog post was featured

How Clean is your DMS Data

Is this a reasonable concern with dealers?Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.Is the ROI measured? Can the dealer do a better job?LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re vitalizing customers in dealers’…See More
15 hours ago
Sally Whitesell's blog post was featured

"Stop Rushing" SW Service Solutions Quarterly Newsletter

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as they rush right past you.  Then when someone finally approaches they use phrases like, "I'll get you taken care of real quick" or "this will only take a second." When we role-play or monitor advisors doing a walk-around "real quick" is used…See More
15 hours ago
IC. Collins's discussion was featured

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.These sales tips and advice touch briefly on the different…See More
15 hours ago
Tom 'Loyalty Agent' Wiegand updated their profile
16 hours ago
IC. Collins posted discussions
17 hours ago
Paul Potratz posted a blog post

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. There's one question you may need to ask your team: "Are you committed?” On this episode of Think Tank Tuesday, I explain why. See More
18 hours ago
Whitney Claypool joined DealerELITE's group
Thumbnail

Women in the Auto Industry

A place for discussion of women in the automotive industry
18 hours ago
Mike Elliott posted a discussion

The 5 Biggest Reasons the Wrong People Get Hired

Here's an excellent article from Lou Adler of the Adler Group. He has some great insights for anyone involved in the hiring process.Based on thousands of candidate interviews and leading training programs with more than ten thousand recruiters and hiring managers, there is no doubt the wrong person, not the best person, is often the one hired. Here’s why:Managers define the person before defining the job. Here’s a …See More
19 hours ago
Sally Whitesell posted a blog post

"Stop Rushing" SW Service Solutions Quarterly Newsletter

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as they rush right past you.  Then when someone finally approaches they use phrases like, "I'll get you taken care of real quick" or "this will only take a second." When we role-play or monitor advisors doing a walk-around "real quick" is used…See More
20 hours ago
Profile IconRenee Durham, Sheri, Daniela Francheska Sherrod and 1 more were featured
20 hours ago
Profile IconWhitney Claypool and Tyler Hegwood joined DealerELITE.net
20 hours ago
Mary Gullan posted a blog post

Love this artical

It refreshes the mind to think in this manner.I enjoyed reading this articalSee More
21 hours ago
Daniela Francheska Sherrod is now friends with Allen Hartz, Bill Goodfriend, Randolph S. Lofgren and Paul Germana more
21 hours ago

Photos

Loading…
  • Add Photos
  • View All

DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!

TOP 5 Videos This Week

TOP 5 Photos This Week

1. cardone2

Added by Scott T Joseph on August 26, 2014

 

Top Content of the WEEK 

Please Support dealerELITE Sponsors

Featured DealerELITE Members

Motivate | Educate | Inspire

dealerELITE Featured Photos

Listings

Motivational | Educational | Inspirational

TOP Featured Blogs

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. …

"Stop Rushing" SW Service Solutions Quarterly Newsletter

falling_change_hdr.jpg

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as…

How Clean is your DMS Data

Is this a reasonable concern with dealers?

Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.

Is the ROI measured? 

Can the dealer do a better job?

LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re…

The Benefits of Video Marketing ~ Internet Marketing Tips!

The expanding role internet plays in marketing has made online marketers to evolve useful strategies for marketing their products and services online. Contents play vital roles in creating information about any product or services for internet users. Video marketing helps create powerful contents about any product and…

Cars.com may have been compromised today (8.21.2014)

ATTENTION CARS.COM CUSTOMERS: If you received an email asking you to update your account credentials it has all the marks of a "phishing" scam. (For you neophytes that is when a fake site is published that looks real but is only there to steal your logins and passwords.) I would avoid logging into any Cars.com dealer portal sites without checking with support first. It will ultimately be less of a headache than having your dealer account temporarily compromised.

Blog Posts

Social Media: When Marketing Becomes Mocketing

Posted by sara callahan on August 27, 2014 at 8:06am 0 Comments

Social media can be a tricky thing. Finding and publishing content that a business’s audience will both enjoy and interact with can be challenging. And as Facebook exposure for business pages is increasingly diminishing, businesses are more dependent on audience engagement than ever for those elusive likes,…

Continue

How to "Blow Up" your Customer in the service drive 5 different ways

Posted by Leonard Buchholz on August 26, 2014 at 5:30pm 0 Comments

One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.

Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.…

Continue

It's Time to Pop the Question

Posted by Paul Potratz on August 26, 2014 at 2:35pm 0 Comments

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. …

Continue

"Stop Rushing" SW Service Solutions Quarterly Newsletter

Posted by Sally Whitesell on August 26, 2014 at 1:00pm 0 Comments

falling_change_hdr.jpg

Imagine yourself entering a business where everyone seems to be hurrying around and you are greeted with, "Someone will be with you in a second" as…

Continue

Love this artical

Posted by Mary Gullan on August 26, 2014 at 12:07pm 0 Comments

It refreshes the mind to think in this manner.

I enjoyed reading this artical

How Clean is your DMS Data

Posted by Daniela Francheska Sherrod on August 26, 2014 at 11:49am 0 Comments

Is this a reasonable concern with dealers?

Targeted re-marketing to existing DMS contacts is a issue most dealers leave to routine, email and letters generated daily from dealership level.

Is the ROI measured? 

Can the dealer do a better job?

LIVE MARKETING is a new automotive forefront player in the data space, concerning DMS data mining. The company has been in development of a brilliant strategy to use multi-channel media -- and -- to roadmap the process of re…

Continue

What Is a Customer’s Location Data Worth?

Posted by Mike Gorun on August 26, 2014 at 6:31am 0 Comments

Geo-targeting and geo-fencing technology has been around for many years. Some social networks use it and provide businesses with ways to show customers offers and specials based on their current location. However, for the most part, these are application-specific. An individual would need to…

Continue

The Importance of SERP for Car Dealers ~ Search Engine Optimization

Posted by MANNY LUNA on August 25, 2014 at 6:30pm 0 Comments

Search engine results page listing will determine the amount of traffic your website will get. Organic SERP is one main component.

What is SERP?  It stands for …

Continue

TOP Featured Discussions

25 Sales Tips for Selling More Cars

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.

These sales tips and…

Personal Attacks

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:


- Be polite and courteous to each other
- Do not…

5 Signs Your Employees Dislike You BY JAYSON DEMERS

Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.


In addition to all of your achievements, you're sure that you're also a great boss. After all, your leadership skills have helped you climb the ladder of success. But some of the world's top companies succeed in spite of poor leadership, with businesses prevailing…

Forecasters predict 4 more robust years for car sales

Acme, Mich.— U.S. auto sales will remain healthy for the next four years, economists said Tuesday.

Speaking at a panel on the second day of the Center for Automotive Research’s annual Management Briefing Seminars, forecasters predicted about 17 million new cars and trucks will be sold annually in the coming years, a number that should remain consistent through 2018 as consumer confidence improves and buyers look to replace old cars.

“I think today, things are going generally…

GM financing arm investigated over subprime loans

General Motors just can't seem to avoid controversy in 2014. Of course, there has been a continual run of recalls throughout the year, and now, its GM Financial division is under investigation for possibly violating the Financial Institutions Reform, Recovery and Enforcement Act, according to Reuters. FIRREA gives the DoJ the power to examine and potentially sue companies that are found to be acting fraudulently. In…

Forum

Personal Attacks

Started by Sharon Hill in Social Media and Reputation Management. Last reply by Sharon Hill on Saturday. 3 Replies

I've just reported to the management of this site the personal abuse I was subjected to in one discussion here recently. I find it a privilege to be a part of this group and with only one exception so far everyone has been cordial, thoughtful, helpful, and on-topic. But I'd like to just remind the few who might need it, of the simple rules of this community:- Be polite and courteous to each other- Do not "self-advertise" too much, otherwise dE will remove that commentIf either of these two…Continue

Tags: rules, marketing, reputation, management, community

25 Sales Tips for Selling More Cars

Started by IC. Collins in dealerELITE Professional Experience 17 hours ago. 0 Replies

Whether you are new to the car business and selling cars for a living or you have been doing it for years these car sales tips will help you sell more cars and make more commissions. Selling cars to the public is not like any other retail job and not everyone is cut out to be a car salesperson. Some people may already have some of the skills needed to be successful and others can learn what they need to know to become more successful.These sales tips and advice touch briefly on the different…Continue

The 5 Biggest Reasons the Wrong People Get Hired

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category 19 hours ago. 0 Replies

Here's an excellent article from Lou Adler of the Adler Group. He has some great insights for anyone involved in the hiring process.Based on thousands of candidate interviews and leading training programs with more than ten thousand recruiters and hiring managers, there is no doubt the wrong person, not the best person, is often the one hired. Here’s why:Managers define the person before defining the job. Here’s a …Continue

Tags: job, skills, hiring, training, management

Mental Note :

Started by IC. Collins in General Forum for dealerELITE Members on Monday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the  Automotive Sales Consultant™RULE #1NEVER BE # 2What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants LivesI…Continue

Stay In The Race

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™One must stay in the race, even when there's nobody on the sidelines to offer you water. Don't expect a pat on the back, because some are only waiting to kick you in the ass. No one else has a better view to your vision. Go for the Gold and not the glory, because praise and approval are only given in retrospect.What do you think? Is this something you can benefit from or do you have a few…Continue

Recalls have almost no effect on Used Car prices

Started by Mike Elliott in General Forum for dealerELITE Members on Sunday. 0 Replies

This has been a bad year for recalls. The US auto industry broke the record for repair campaigns months ago, and with about 25.8 million vehicles needing fixed, General Motors has gotten close to…Continue

Tags: management, dealership, recalls, cars., used

Mental Note:

Started by IC. Collins in General Forum for dealerELITE Members on Saturday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™“If you ask things in a casual manner you will get a casual response.”What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal…Continue

The Top Ten Driving Test Horror Stories Ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Friday. 0 Replies

For an auto enthusiast, taking your road test should be a great day you look forward to for years but, sometimes, it doesn't quite turn out right.10.) Hit A Car On The Way To The DMVThis story from JohnnyWasASchoolBoy has a happy ending, so it's only good for number 10 on this list but still a good one."We didn't have a DMV in our town so with my mom I drove our old Volvo to the next town for my test. We had about an hour to kill so we went to the mall to get some lunch. When I backed out…Continue

Tags: crashes, Jalopnik, automobile, test, drivers

AutoBlog News Feed

Elon Musk says 'right on' to letter asking for new Model S features

Filed under: , ,

Elon Musk Tesla Open Letter Ad

If you want to get Tesla CEO Elon Musk's attention, taking out a full-page ad in his local newspaper will apparently do the trick. That's what two self-proclaimed "very highly satisfied" Model S owners did, asking for a few small changes in the popular EV. In response, Musk Tweeted a picture of the ad and wrote, "Ad taken out in Palo Alto Daily [News] by two Model S owners is right. Many of the suggestions will be implemented soon." The ad also appeared in the Palo Alto Weekly.

You can see all of the requests by clicking the image above, but we'll mention some of them here. Improved voice-activated phone dialing, better sensors (like blind-spot monitors), redesigned sun visor, automatically closing charging port door and then the big one: Tesla ads.

Tesla isn't talking about when the new features will be available, but if any of those items are unlikely in the near future, it's Tesla advertisements. After all, why pay for media attention when a simple Tweet about other people paying for your ad can get tremendous amounts of attention?

Elon Musk says 'right on' to letter asking for new Model S features originally appeared on Autoblog Green on Wed, 27 Aug 2014 07:57:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Anne Fleming

Pittsburgh, PA, United States

4. MANNY LUNA

Spring, TX, United States

5. Mike Elliott

Washington, DC, United States

Training Solutions

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

Dave's Corner

Automotive News - Dealers

AvtoVAZ aims to win back market share to return to profit, CEO Andersson says

AvtoVAZ, Russia's biggest carmaker, plans to return to profit by clawing back market share that has been slipping away from the producer of Lada vehicles, CEO Bo Andersson said at the Moscow auto show.

Dealers are missing an opportunity by not changing that tire

A recent survey reported that 52 percent of American teens ages 15 to 17 do not know how to change a tire. This is where savvy car dealers have an opportunity to do community outreach and get consumers in their doors for new or repeat business.

Consumer Reports judges Ram 1500 EcoDiesel tops among half-ton pickups

Consumer Reports says the hot-selling Ram 1500 EcoDiesel outscored competitors from Ford, General Motors, Toyota and Nissan to claim the magazine's top spot among full-size light-duty pickups.

Ford's Quick Lane brand buys naming rights to Detroit bowl game

Ford's Quick Lane brand of dealership auto service centers will be sponsoring Detroit's new college football bowl game in December at Ford Field. Members of the Ford family also own the NLF's Detroit Lions, organizers of the bowl.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Jeff Novak

Geneva, OH, United States

3. Anne Fleming

Pittsburgh, PA, United States

4. MANNY LUNA

Spring, TX, United States

5. Mike Elliott

Washington, DC, United States

Badge

Loading…

Wards Auto Dealer News Feed

JLR-Driven Profits Belie Tata’s Domestic Distress

JLR sales increased 22% to 115,596 in first-quarter 2014, raising Tata’s overall operating margin to 20.3% from 15.8% year-ago, while the domestic business’s margin fell to -2.8% from 2.3% in the same period.

read more

Problem Employees Do Lots of Damage

Even if they’re top performers, bad apples must go, says Terry Dortch.

read more

Automotive News - Breaking News

Daimler settles dispute with UAW over retiree medical benefits for $480 million

Daimler will pay $480 million to settle a dispute with the UAW over medical benefits for retired employees of its North American trucks business, U.S. court records show.

GM ignition switch fund receives claims for more than 100 deaths

A program to compensate victims of crashes linked to a faulty ignition switch in General Motors vehicles has received claims for 107 deaths as of Tuesday, according to a spokeswoman for the lawyer overseeing the program.

Kia to unveil plans for assembly plant in Mexico, sources say

Kia will announce plans Wednesday to construct an assembly plant in Mexico, its first in the country, according to two sources with knowledge of the matter.

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service