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Latest Activity

Black Book's blog post was featured

Varying Movement As The Leaves Are Ready To Fall

Welcome to this week’s Beggs on the Used Car Market, with data and insight from Ricky Beggs and Black Book. As we passed through each day with attendance at auctions and watching others online by the editors, it is obvious regarding the interest in the used market while recognizing the overall value movement and the number of no sales, that we are fully engaged in the beginning of the fall…See More
1 hour ago
JD Rucker's blog post was featured

Three Paid Methods to Drive Traffic to Your Inventory

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people on an appropriate…See More
1 hour ago
Sara Lillo is now a member of DealerELITE.net
1 hour ago
Mike Esposito posted a blog post

Do Your Vendors Deserve Your Loyalty?

I'd like to have a heart-to-heart with dealers and high-level managers at dealerships, because I am genuinely curious about something. You are all focused on customer loyalty these days, as you should be. It takes genuine effort to earn--and keep--a customer's loyalty. You implement best practices, train your employees, try…See More
1 hour ago
Dan Ferguson commented on JD Rucker's blog post Three Paid Methods to Drive Traffic to Your Inventory
"Great post, JD....YouTube pre-roll that only targets in market shoppers is also a great channel. You can actually target the customers preferred vehicle of interest based on searches the user has performed and sites/vehicles the user has looked at…"
1 hour ago
Paul Potratz posted a blog post

Do You Know The 3 Steps?

Are you just starting your career, or wondering how to improve, grow and blossom to the next step? Every good salesman knows that the key to growth is to always learn more. There are numerous ways to reach your goals, but we've narrowed it down to the three most important steps to take to ensure your success. I explain the three steps you need to advance your career on this week's Think…See More
2 hours ago
Crystal Hartwell posted a blog post

Your Service Retention Metrics: ‘Lying Liars and the Lies They Tell’ - Revealed by DMEa at Automotive News Webinar

Free webinar on Thursday, October 2nd at 2 p.m. EST offers a completely new way of measuring customer value, plus five things every dealership can do to increase retention NOW Daytona Beach, FL–September 23, 2014– DMEautomotive (DMEa) announces the 10th in a series of webinars the company is hosting with Automotive News. The 60-minute webinar, Your Service Retention Metrics: Lying Liars and the Lies They Tell offers a wake-up call for dealers on the service retention metrics they have been…See More
2 hours ago
IC. Collins posted discussions
3 hours ago
Whitney Claypool and Stan Sher are now friends
3 hours ago
Mike Elliott posted a discussion

Honda, GM crack down on certified-used rule benders

Industry sales of certified used vehicles such as those at this dealership are on track to set a record in 2014.American Honda Motor Co. and General Motors are among the auto companies closely monitoring dealerships' compliance with their certified used-vehicle programs -- and sometimes cracking down on those who bend the rules.Brian Butts, manager of auto remarketing at American Honda, and Larry Pryg, national manager of GM Certified used operations, said most of their dealerships administer…See More
4 hours ago
Brian Bennington updated their profile
4 hours ago
Josh Knutson posted a blog post

The Digital Marketing Advantage GM Dealers Dont Know They Have

 GM Releases Information On The Future Of Its Connected Car Strategy: But The REAL Questions Are:What does this mean for the future of in-car connectivity?Why does this matter for my dealership?Debrief ---------------Mary Chan, General Motor’s President of the Global Connected Consumer sat down at CTIA Wireless last week where she acknowledged that GM’s connected car strategy will be dramatically different. “Instead of trying to bring every app and service to market itself, GM is leaning…See More
5 hours ago
Anne Fleming posted a status
"Building trust with women customers is everything for car dealer's service dept. Keeping it is all that matters. http://j.mp/XV0nP5"
6 hours ago
IC. Collins replied to IC. Collins's discussion 4 Things Salespeople Fear More Than Anything Else
"Brian, Thank you very much for your reply. As you can see I'm an old one (veiw My Profile on Linkin https://www.linkedin.com/pub/ic-collins/71/a1/b18 ) Please accept our invitation and feel free to be yourself and get to know our…"
16 hours ago
steven chessin commented on JD Rucker's blog post Three Paid Methods to Drive Traffic to Your Inventory
"Mr Rucker - Could you add some thoughts regarding Youtube ? That is where I devote my attention. There isn't anywhere else that I can begin with stronger content and stronger partners with paid-advertising options available. "
17 hours ago
Brian Bennington replied to IC. Collins's discussion 4 Things Salespeople Fear More Than Anything Else
"Thanks for recognizing I put some effort in my response and that I have knowledge of the industry.  Your post was worth my efforts and, at my age and going "toe to toe" with some really sharp young minds, I better know what I'm…"
18 hours ago
IC. Collins replied to IC. Collins's discussion 4 Things Salespeople Fear More Than Anything Else
"Brian thanks for your reply. Most of the fears that salespeople encounter happen when new to the industry and most are afraid to ask for help. I did think your reply was of interest and I can tell you put in some effort. I can tell you have…"
21 hours ago
Brian Bennington replied to IC. Collins's discussion 4 Things Salespeople Fear More Than Anything Else
"Hey Icy,  When I read your title, I thought you'd hit on some real fears, you know, like getting kidnapped on a test drive or wrecking the boss's demo.  Instead, you've listed four fears that, in actuality, are much more…"
23 hours ago
Rebecca Kon posted a blog post

3 Automotive Infographics You Need to See

In the Age of Information Overload, infographics are here to help us “boil it all down”. Their visual appeal comes from their precision in organizing data and can be a great way to get information quickly without having to read a bunch of text to get to the point.Below, I’ve listed a few infographics that dealerships should take…See More
yesterday
IC. Collins's discussion was featured

4 Things Salespeople Fear More Than Anything Else

BY JOHN TREACEWant more sales? Manage your salespeople to conquer these common fears.To run your business well, you have to have high-performing salespeople--people who are free from the universal fears that plague, and often cripple, sales teams at companies large and small.Here are four common fears of salespeople, and advice on how you can help alleviate them in your company:1. Fear of rejectionYour salespeople can't be productive if they constantly fear rejection from customers. You must do…See More
yesterday

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TOP Featured Blogs

Varying Movement As The Leaves Are Ready To Fall

Welcome to this week’s Beggs on the Used Car Market, with data and insight from Ricky Beggs and Black Book. As we passed through each day with attendance at auctions and watching others online by the editors, it is obvious regarding the interest in the used market while recognizing the overall value movement and the number of no sales, that we are fully engaged in the beginning of the…

Performance Enhancement

Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people…

Three Paid Methods to Drive Traffic to Your Inventory

We've been very careful with how we approach inventory marketing on dealer websites. On one hand, we know that a dealer's inventory is the primary lead and sales driver for dealers. On the other hand, the concept of driving everyone directly to inventory is a flawed one. Sometimes, it's better to put people…

Reality Rebuttal to “Conventional” Nonsense

Our business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

 

1.       There’s a shortage of talented people in my area.

 

Reality rebuttal: It’s…

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out.

In the Wall Street Journal last month, it was reported there are now more women drivers on the road than men. The last several years the auto…

Blog Posts

Do Your Vendors Deserve Your Loyalty?

Posted by Mike Esposito on September 23, 2014 at 3:57pm 0 Comments

I'd like to have a heart-to-heart with dealers and high-level managers at dealerships, because I am genuinely curious about something. You are all focused on customer loyalty these days, as you should be. It takes genuine effort to earn--and keep--a customer's loyalty. You implement best practices, train your…

Continue

Do You Know The 3 Steps?

Posted by Paul Potratz on September 23, 2014 at 3:22pm 0 Comments

Are you just starting your…

Continue

Your Service Retention Metrics: ‘Lying Liars and the Lies They Tell’ - Revealed by DMEa at Automotive News Webinar

Posted by Crystal Hartwell on September 23, 2014 at 2:44pm 0 Comments

Free webinar on Thursday, October 2nd at 2 p.m. EST offers a completely new way of measuring customer value, plus five things every dealership can do to increase retention NOW

 

Daytona Beach, FL–September 23, 2014– DMEautomotive (DMEa) announces the 10th in a series of webinars the company is hosting with Automotive News. The 60-minute webinar, Your Service Retention Metrics: Lying Liars…

Continue

The Digital Marketing Advantage GM Dealers Dont Know They Have

Posted by Josh Knutson on September 23, 2014 at 11:54am 0 Comments

 

GM Releases Information On The Future Of Its Connected Car Strategy:

 

But The REAL Questions Are:

  • What does this mean for the future of in-car connectivity?

  • Why does this matter for my dealership?

Debrief ---------------

Mary Chan, General Motor’s President of the Global Connected…

Continue

3 Automotive Infographics You Need to See

Posted by Rebecca Kon on September 22, 2014 at 4:30pm 0 Comments

In the Age of Information Overload, infographics are here to help us “boil it all down”. Their visual appeal comes from their precision in organizing data and can be a great way to get information quickly without having to read a bunch of text to get to the point.

Below, I’ve listed a few…

Continue

Gubagoo is a Finalist for Most Innovative Dealership Solution of 2014

Posted by Crystal Hartwell on September 22, 2014 at 1:15pm 0 Comments

‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ selected by dealers as DrivingSales Innovation Cup Award finalist; Gubagoo to present onstage at DrivingSales Executive Summit

 

West Palm Beach, FL and Salt Lake City, UT – September 22, 2014 – ‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ has been named a finalist…

Continue

Varying Movement As The Leaves Are Ready To Fall

Posted by Black Book on September 22, 2014 at 11:19am 0 Comments

Welcome to this week’s Beggs on the Used Car Market, with data and insight from Ricky Beggs and Black Book. As we passed through each day with attendance at auctions and watching others online by the editors, it is obvious regarding the interest in the used market while recognizing the overall value movement and the number of no sales, that we are fully engaged in the beginning of the…

Continue

Does Your Brand Have Standards?

Posted by Paul Potratz on September 19, 2014 at 2:37pm 0 Comments

Whether your business is up-and-coming or well…

Continue

TOP Featured Discussions

4 Things Salespeople Fear More Than Anything Else

BY JOHN TREACE

Want more sales? Manage your salespeople to conquer these common fears.

To run your business well, you have to have high-performing salespeople--people who are free from the universal fears that plague, and often cripple, sales teams at companies large and small.

Here are four common fears of salespeople, and advice on how you can help alleviate them in your company:

1. Fear of…

10 Tips to Help You Become a Superstar in Sales

BY RHETT POWER @RHETTPOWER

Selling takes discipline, a system, and an ability to communicate and understand people. Do you think selling is a science or and art? What do you think it takes to be successful in sales? Can you be trained to be a great sales person?

I once had a sales associate…

Five Technologies That Will Make Future Cars Safer

pedestrians

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as…

China Has A Sidewalk Just For People Who Can't Stay Off Their Phones

China Has A Sidewalk Just For People Who Can't Stay Off Their Phones

Are you one of those mindless drones who can't stay of your smartphone long enough to glimpse the real world, interact with other humans, or…

Why Employees Won't Tell You What They Really Think

  • Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the best way to go.

One of the reasons for being so tight-lipped can be…

Forum

What Every Major Car Name Actually Means

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category. Last reply by Brian Bennington on Thursday. 4 Replies

Have you ever wondered what the name of your car means or maybe how manufacturers come up with names? After all, we say names like Camry, Miata and Passat without pausing to think if those names have a meaning. Turns out almost every car name has some significance that can be grouped into 12 categories.Our study looked at 215 models, but there were exclusions. We left out…Continue

Tags: management, dealership, names, car

4 Things Salespeople Fear More Than Anything Else

Started by IC. Collins in dealerELITE Professional Experience. Last reply by IC. Collins 16 hours ago. 4 Replies

BY JOHN TREACEWant more sales? Manage your salespeople to conquer these common fears.To run your business well, you have to have high-performing salespeople--people who are free from the universal fears that plague, and often cripple, sales teams at companies large and small.Here are four common fears of salespeople, and advice on how you can help alleviate them in your company:1. Fear of rejectionYour salespeople can't be productive if they constantly fear rejection from customers. You must do…Continue

Five Technologies That Will Make Future Cars Safer

Started by Mike Elliott in Automotive Industry Future - Predictions on Saturday. 0 Replies

Pedes­tri­ans some­times wan­der into traf­fic. Imag­ine if their cell phones could alert oncom­ing dri­vers. In a sys­tem being tested by auto-parts sup­plier Denso, com­puter soft­ware in the car would receive the phone sig­nal, ana­lyze speed and direc­tion, and instantly deter­mine if the pedes­trian will cross the car’s path. That cuts down on false warn­ings. “It even can go as far as apply­ing the brakes for you,” said Doua Vang, a Denso engi­neer­ing man­ager.This…Continue

Tags: pedestrian, safety, auto, technology., automotive

33 Easy Ways To Get More Out Of LinkedIn

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

ALLISON JONES, IDEALIST CAREERSSo you uploaded a photo, added your work experience, and made a few new connections. Done, right? Not quite, according to this infographic from Ethos 3 (thanks to The Muse for the find!). There are a ton of things you can do on LinkedIn that can help you grow your network and advance your career. While some of the tips are targeted at brands, there are many tweet-sized tips that you can put into action, today. Our favorite: Don’t be a wallflower. Your profile is…Continue

Put your passion and expertise about sales training on a broader stage.

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

Put your passion and expertise about sales training on a broader stage and write for us.Submitting Articles/Writer's GuidelinesTechAutoCareers.com® accepts submissions of articles from Sales Training Experts who are interested in sharing their knowledge and experience with our readers.We share ideas, give ideas, and search for the best ideas across our industry. We don't resist a good idea simply because "it wasn't invented here." We are always searching across our industry for the best way to…Continue

Companies Are Hiring Based On Personality Instead Of Experience

Started by IC. Collins in dealerELITE Professional Experience on Sunday. 0 Replies

SCOTT HUNTINGTON, CONTRIBUTOR Business thrives on relationships, and if the relationships inside your business don’t work, then no amount of experience inside the firm will set things right. It’s taken a long time, but companies have slowly begun to understand that it’s personalities that matter in the workplace, and not impressive resumes. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant If you’re constantly addressing conflicts between…Continue

The Appropriate Men's Attire For Every Occation

Started by IC. Collins in General Forum for dealerELITE Members 5 hours ago. 0 Replies

By Antonio Centeno, Real Men Real StyleShared: From your friends TechAutoCareers.com® the online…Continue

Persistence and Pressure

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

It's no secret that salespeople must be persistent. But some salespeople seem to forget the imaginary line separating persistence from pressure.The customer is the one who determines the amount of pressure that crosses the line. Therefore, it's wise to remember to pay attention the following customer cues indicating you may be pushing too hard:You hear verbal cues like, "hold on" or "not so fast."There is a sudden change in their physical demeanor; they pull away from you; or they suddenly look…Continue

AutoBlog News Feed

Nissan's Nismo celebrates 30th year with video retrospective

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Nismo 30th Anniversary

Nismo, the motorsports and high-performance arm of Nissan, has a lot of racing success to celebrate in its history and possibly even bigger accomplishments to look forward to. The company is commemorating its 30th anniversary with a video looking back at its most important milestones from each year of its past.

Nismo's job first and foremost at its genesis was to excel at motorsports. It wasn't too long after the division was founded in 1984 that the company made its first of many attempts to take an overall victory in the 24 Hours of Le Mans. It never quite succeeded in that goal, but still managed to do well in long-distance competition elsewhere. At the same time, Nismo was racking up wins in touring car races in Japan.

Eventually, the division's engineers started dipping their toes into tuning road cars, in addition to going racing. What began as something sporadic has become a growing part of the Nissan lineup with Nismo-branded models of the 370Z, Juke, Note in Europe and the GT-R.

That isn't the end of the Nismo road car expansion, but where it's going exactly is still a secret. According to Nissan spokesperson Dan Passe speaking to Autoblog, the company's motto for the division's future is, "Nothing is off the table."

According to Passe, in terms of numbers, the US is already Nismo's biggest market, and the company is now going through an education process to expose more customers to its high-performance division. That's being done though projects like the Nissan GT Academy to engage young people with the brand and especially through motorsports. Passe says that the automaker is "in conversation with racing teams" to get even more of its cars on the track in America.

Worldwide, Nismo is also making a big jump back to the top class of endurance racing with the GT-R LM to challenge Audi, Porsche and Toyota at Le Mans in 2015. That's some steep opposition, but watch the video for a better understanding of why it's so important to Nissan's motorsports arm to be competing there.

Continue reading Nissan's Nismo celebrates 30th year with video retrospective

Nissan's Nismo celebrates 30th year with video retrospective originally appeared on Autoblog on Tue, 23 Sep 2014 16:57:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

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Automotive News - Dealers

Lotus halts U.S. sales for 2015 model year

Boutique British sports car maker Lotus may be due for a pit stop in the U.S. The only Lotus model sold in the U.S., the Evora, is being dropped for the 2015 model year because it no longer meets U.S. federal crash standards.

Fiat, VW must face lawsuit over fuel economy figures, Italian consumer group says

An Italian consumer group is inviting car buyers to join a lawsuit against Fiat and Volkswagen over allegations that two of the automakers' vehicles were between 18 and 50 percent less fuel efficient than stated by the companies.

GM says it will move Cadillac headquarters to New York

General Motors today confirmed plans to move its Cadillac brand headquarters to New York next year in a move to remake the luxury marque's image and broaden its appeal outside North America.

CarMax reports double-digit increases in Q2 revenue, profit

CarMax Inc., the largest U.S. used-car retailer, reported a 11 percent rise in quarterly revenue as easier availability of credit boosted car sales.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Mike Elliott

Washington, DC, United States

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Lake Charles, LA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

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Wards Auto Dealer News Feed

Summit delle Nazioni Unite sul clima 2014: la potenza del diesel pulito sostiene il raggiungimento degli obiettivi per clima, energia e sostenibilità

http://photos.prnewswire.com/prnc/20120201/MM46474LOGO WASHINGTON, 23 settembre 2014 /PRNewswire/ -- Mentre si tiene il Summit delle Nazioni Unite sul Clima la tecnologia per il diesel pulito si presenta come una soluzione chiave per aiutare i

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American Honda distingue a 15 suministradores con el Premio al Socio de Primera

http://photos.prnewswire.com/prnc/20100923/HONDALOGO TORRANCE, California, 23 de septiembre de 2014 /PRNewswire-HISPANIC PR WIRE/ -- Quince distinguidos suministradores de American Honda Motor Co., Inc.

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Automotive News - Breaking News

Lotus halts U.S. sales for 2015 model year

Boutique British sports car maker Lotus may be due for a pit stop in the U.S. The only Lotus model sold in the U.S., the Evora, is being dropped for the 2015 model year because it no longer meets U.S. federal crash standards.

Infiniti Q80 Inspiration signals a fastback future

Infiniti released an image today of a large four-door fastback concept that signals the styling for a stream of new products planned over the next four years.

California targets zero emission vehicles as Brown signs new laws

California Governor Jerry Brown has a moonshot goal for the world's eighth-largest economy as he seeks to lead the global fight against climate change: 1.5 million zero-emission cars on state roads in the next decade.

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