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Black Book posted a blog post

8 Segments That Will Lead 4th Quarter Depreciation

Black Book expects Luxury-Level car segments will feel the largest depreciation through the balance of the year, largely driven by off-lease returns in lease-heavy segments. Luxury segments in this class will include Premier Luxury (BMW 7 Series, Audi A8, Lexus GS/LS, Mercedes-Benz S); Near-Luxury (Audi A4, Mercedes-Benz C, Cadillac CTS, Acura TL); and Luxury Level (BMW 5 Series, Audi A6, Cadillac DTS, Lexus IS, Infiniti M, Lincoln MKS).  Entry-level and small cars will also feel noticeable…See More
30 minutes ago
Graham Annett posted a blog post

AutoLoop Welcomes Sales Rep Sean Donovan

Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology, and analytics…See More
41 minutes ago
Paul Potratz posted a blog post

Who's holding you back?

Is something or someone keeping you from achieving more success at your dealership? If so, you need to address it for your business to grow. I show you how to approach the issue and overcome the obstacles keeping you from success on this week's Think Tank Tuesday.See More
4 hours ago
Rob Hagen posted a blog post

Pizza Wars Revisited

In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…See More
4 hours ago
Robin Chappell and Garry House are now friends
5 hours ago
Frank E Leal and milt hodgins are now friends
6 hours ago
Timothy Marvel posted a status
8 hours ago
Erin Ryan posted a blog post

Dealerships Need to Use Facebook’s Internal Scheduler When Scheduling a Facebook Post

There are many third party apps available for scheduling to social media, however, when it comes to Facebook, you should be scheduling your posts using the site’s internal scheduling tool for best Facebook marketing practices.Facebook has a sensitive algorithm, and due to its sensitivity, it tends to perform at its best when posts are shared organically. This means that you tend to gain better reach when…See More
18 hours ago
Dave Anderson posted a video

Dave Anderson’s 25 Business Facts of Life: Facts of Life 3 and 4

Excerpted from Dave Anderson’s best-selling book, If You Don’t Make Waves You’ll Drown, Dave personally presents each of the twenty-five Business Facts of Li...
19 hours ago
Brian Bennington left a comment for IC. Collins
"Your request to friend me is humbly accepted.  Why you would want to is something else again.  Please thank your wife for her concise two sentence message as it was doubly informative.  Not only did she explain you were ill, which I…"
19 hours ago
Brian Bennington and IC. Collins are now friends
19 hours ago
John Sternal posted a blog post

When Politicians Veto Their Own Cars

Fair or not, some constituents are unhappy with what their elected officials are paying to drive. In the majority of cases, these cars are leased. Some opponents are even using the price of the car lease in attack ads. Politicians have taken…See More
20 hours ago
Rebecca Kon posted a blog post

3 Halloween Ideas for Car Dealerships

Trick or treat!There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your customers and prospects.If you’re struggling with coming up…See More
21 hours ago
Dave Anderson posted a blog post

The “Loyal” Non-Performer

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.”If you’ve ever managed to whine out a lame version of this “he’s loyal” rationalization to justify your defense of mediocrity roll this publication up, hand it to the nearest person and ask them to smack you in the head with it. Frankly, if you dare fathom the perpetual cost and misery that accompanies keeping a “loyal’ non-performer you’d agree a simple whack on the head is getting off…See More
22 hours ago
Gina Carr updated their profile
yesterday
Crystal Hartwell posted a blog post

DrivingSales Announces Innovation Cup and Dealer Best Idea Award Winners for 2014

 New Car IQ from Pearl Technology wins 2014 Innovation Cup Award and “YouTube Postal Service” from Robert Karbaum E-Commerce Manager, Weins Canada Inc./Don Valley North Lexus, wins the 2014 Dealer Best Idea Award; presented at 2014 DrivingSales Executive Summit   Salt Lake City, Utah – October 20, 2014 – DrivingSales today announced the winners of the 2014 DrivingSales Innovation Cup and Dealer Best Idea Awards. “New Car IQ” from Pearl Technology won…See More
yesterday
Gale Ekern commented on Mike Gorun's blog post Am I Really A VIP?
"Nothing worse than not knowing who your customers are....and how they bought their last car and how they service them....bad CRM information costs.....Customer Loyalty....suffers"
yesterday
Mark Fusco updated their profile
yesterday
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with etfile Document Management System, Streamlining Auto Dealer Workflow

ALBANY, N.Y. – October 20th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with etfile's electronic document management solution. Auto dealerships using the etfile document imaging, filing…See More
yesterday
Gordon Wisbach, Jr. and DealerELITE are now friends
yesterday

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TOP Featured Blogs

Our Connections are a Reflection of How to Market a Dealership

Those in the automotive industry tend to live in a professional bubble. We love what we do for different reasons, but for many (such as me), it's a matter of working in an industry that is completely different and more challenging than others, particularly when it comes to digital marketing.

This…

Am I Really A VIP?

I had just finished reading this article on marketsoft.com about customer loyalty, when a business associate told me about a similar situation that happened to him. In his mailbox was a glossy, oversized postcard offering a…

Sean V. Bradley "Money Mind Mapp" Keynote Speech - Internet Sales 20 Group - Boston, MA - 2014


http://www.internetsales20group.com 856-546-2440

Sean V. Bradley "Money Mind Mapp" Keynote Speech - Internet Sales 20 Group - Boston, MA -…

5 Tips for Creating a More Predictable Work Environment

5_tips_header

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:

“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…

Incoming! Why Every Phone Call Should Be Treated as Mission Critical

When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.

 

The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…

Blog Posts

8 Segments That Will Lead 4th Quarter Depreciation

Posted by Black Book on October 21, 2014 at 1:51pm 0 Comments

Black Book expects Luxury-Level car segments will feel the largest depreciation through the balance of the year, largely driven by off-lease returns in lease-heavy segments. Luxury segments in this class will include Premier Luxury (BMW 7 Series, Audi A8, Lexus GS/LS, Mercedes-Benz S); Near-Luxury (Audi A4, Mercedes-Benz C, Cadillac CTS, Acura TL); and Luxury Level (BMW 5 Series, Audi A6, Cadillac DTS, Lexus IS, Infiniti M, Lincoln MKS).

 

Entry-level and small cars will also…

Continue

AutoLoop Welcomes Sales Rep Sean Donovan

Posted by Graham Annett on October 21, 2014 at 1:40pm 0 Comments

Clearwater, FL--October 21st, 2014--AutoLoop LLC, a leading developer of sales-generation and customer-retention software for auto dealers, today announced the addition of Sean Donovan as Sales Representative for western North America. Donovan brings nearly 20 years of automotive marketing, technology,…

Continue

Who's holding you back?

Posted by Paul Potratz on October 21, 2014 at 9:52am 0 Comments

Is something or someone keeping you from achieving more success at your dealership? If so, you need to address it for your business to grow. I show you how to approach the issue and overcome the obstacles keeping you from success on this week's Think Tank Tuesday.…

Continue

Pizza Wars Revisited

Posted by Rob Hagen on October 21, 2014 at 9:30am 0 Comments

In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…

Continue

Dealerships Need to Use Facebook’s Internal Scheduler When Scheduling a Facebook Post

Posted by Erin Ryan on October 20, 2014 at 7:52pm 0 Comments

Facebook Scheduler

There are many third party apps available for scheduling to social media, however, when it comes to Facebook, you should be scheduling your posts using the site’s internal scheduling tool for best Facebook marketing practices.

Facebook has a sensitive algorithm, and due to its sensitivity, it tends to perform at its best when posts are shared organically. This means that you…

Continue

When Politicians Veto Their Own Cars

Posted by John Sternal on October 20, 2014 at 5:32pm 0 Comments

Fair or not, some constituents are unhappy with what their elected officials are paying to drive. In the majority of cases, these cars are leased. Some opponents are even using the price of the car lease in attack ads. Politicians have…

Continue

3 Halloween Ideas for Car Dealerships

Posted by Rebecca Kon on October 20, 2014 at 4:30pm 0 Comments

Trick or treat!

There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!

Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your…

Continue

The “Loyal” Non-Performer

Posted by Dave Anderson on October 20, 2014 at 3:58pm 0 Comments

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.”

If you’ve ever managed to whine out a lame version of this “he’s loyal” rationalization to justify your defense of mediocrity roll this publication up, hand it to the nearest person and ask them to smack you in the head with it. Frankly, if you dare fathom the perpetual cost and misery that accompanies keeping a “loyal’ non-performer you’d agree a simple whack on the head is…

Continue

TOP Featured Discussions

The 2 Phrases That Bosses Hate

BY GEOFFREY JAMES @SALES_SOURCE


A recently-published list of employee remarks that bosses hate completely missed the two worst offenders.



Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee:


1. "That's not how we did it at my old job."

2. "So-and-so isn't doing his work."

3. "How'd I do? How'd I do? How'd I do?"

4. "This…

10 Phrases Navy SEALs Don't Say

By: JEFF BOSS


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace.


In a SEAL Team room, for…

7 Killer Quotes from Shark Tank's Barbara Corcoran

BY JOHN BOITNOTT @JBOITNOTT


The woman who turned a $1,000 real estate loan into a $66 million business has
much to say about entrepreneurship, success and business. We would all do well
to listen.

As the only female shark on "Shark Tank," Barbara…

Why You Should Stop Being a Boss and Be a Leader

BY LOLLY DASKAL @LOLLYDASKAL


The way you approach being in charge--whether you're running a corporation, a
civic organization, or a neighborhood bake sale--is a huge factor in the group's
achievement. Think about the differences before you step up.


Shared: From your…

Forum

The 2 Phrases That Bosses Hate

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Brian Bennington on Sunday. 1 Reply

BY GEOFFREY JAMES @SALES_SOURCE A recently-published list of employee remarks that bosses hate completely missed the two worst offenders. Monster.com recently published the following list of employee remarks that, according to the article, will cause a boss to "hate" the employee: 1. "That's not how we did it at my old job."2. "So-and-so isn't doing his work."3. "How'd I do? How'd I do? How'd I do?"4. "This is not what I signed up for."5. "Can't someone else do that?"6. "Will I get a promotion…Continue

10 Phrases Navy SEALs Don't Say

Started by IC. Collins in General Forum for dealerELITE Members. Last reply by Squire Pettis yesterday. 1 Reply

By: JEFF BOSS Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While the parallels between special operations and business closely mirror each other in some regards, there are also glaring differences. The most significant difference I’ve found in the year plus that I’ve been out of the military is what is considered acceptable and unacceptable in the workplace. In a SEAL Team room, for instance, there are (legal) mementos collected from…Continue

Automating Sales: Will It Be the Death of the Salesperson?

Started by IC. Collins in dealerELITE Professional Experience. Last reply by steven chessin on Friday. 1 Reply

BY MICK HOLLISON @MICKHOLLISONSalespeople must presume unprecedented levels of sophistication and knowledge of products, pricing and the competitive landscape among their potential customers.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThe rise of the Internet, coupled with increasingly sophisticated buyers and new technologies like predictive analytics, have changed the world of sales and marketing forever. Simply stated, new technology…Continue

The Seven Ways to Deal with the Worst Job Interview Question

Started by IC. Collins in General Forum for dealerELITE Members on Thursday. 0 Replies

By: Bruce Hurwitz Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Interviewer: Why is there a 10-year gap on your resume? Job Applicant: I was in jail for drug smuggling, this is what I learned and this is what makes me a great candidate and employee for your company. That’s how you answer any negative question: Tell the truth, explain what you learned, and why the employer should hire you. Of course, most candidates with something to hide…Continue

Are You a Failing Leader?

Started by IC. Collins in General Forum for dealerELITE Members on Friday. 0 Replies

BY SAMUEL B. BACHARACH @SAMUELBACHARACHIs business bad or is your leadership style to blame? Ask yourself these five questions.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantThere is a thin line between a leader who has failed and a leader who is failing. This is a…Continue

5 Business Lessons I Learned From My Billionaire Investor, Mark Cuban

Started by IC. Collins in dealerELITE Professional Experience on Friday. 0 Replies

BY STEPHAN AARSTOL @STEPHANAARSTOLThe most important thing I've picked up from Cuban is his attitude toward survival. Unless you have the fortitude to put your head down, work through it, and learn, you and your business will not survive.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive…Continue

Nail These 5 Interview Questions and Get Your Dream Job

Started by IC. Collins in dealerELITE Professional Experience on Thursday. 0 Replies

BY DREW HENDRICKS @DREWAHENDRICKS Interviews are changing. Don't get stuck without an answer. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Prepping for your next big job interview? There are some critical interview questions you need to get ready for--either gauging responses or figuring out the best way to answer some of the quirkier requests. The times they are a'changing, and so are interview formats. Many are informal and more…Continue

Best of the Best, or Best of the Worst

Started by Joseph Rosales in General Forum for dealerELITE Members on Friday. 0 Replies

Would you ever hire the best of the worst to work in your dealership?  Well as bad as that sounds people do it every day.  Here's how.  They run an advertisement, several (or just a few) respond...they interview the candidates...none of them are really who they are looking for, but they need people so they hire the best of this group...essentially the best of the worst.Never hire the best of the worst.  Have high standards.  Be clear about the kind of people you want working in your dealership…Continue

Tags: service, sales, recruiting, training, hiring

AutoBlog News Feed

Total oil exec killed when plane collides with drunk snowplow driver

Filed under: ,

France Earns Total

Sad news out of Russia today, as it's being reported that Christophe de Margerie, the chief executive of France's Total Oil, has been killed along with three other people after their plane collided with a snow plow on the tarmac of Moscow's Vnukovo International Airport.

The plane de Margeri was on, a Dassault Falcon, was to fly from Moscow to Paris, after the 63-year-old exec meant with Russian Prime Minister Dmitry Medvedev. According to a statement by Russian authorities, "Investigators are looking at a mistake by the air traffic controllers and the actions of the driver of the snow plow. Apart from that, they will also check the versions of poor weather conditions and mistake by the crew."

"At the current time, it has already been established that the driver of the snow plow was drunk," the statement added. Investigators, meanwhile, have seized all video and audio recordings leading up to and during the incident, Russia's TASS News Agency reported.

De Margeri has been with Total since 1974, when he graduated from Paris' Ecole Superieure de Commerce business university. He took the helm of the French oil company, Europe's third largest, in 2007. He was affectionately known within the company as "Big Mustache."

"It's a huge loss to the industry and its future focus," former Shell Oil CEO John Hofmeister told the BBC. "What he has done for Total in repositioning the company to return to integrity and sound operations is deeply respected and highly regarded."

According to the BBC, Total did not have a succession plan in place, only indicating that de Margeri's successor would come from within. The company's board will be assembling as soon as possible.

Total oil exec killed when plane collides with drunk snowplow driver originally appeared on Autoblog on Tue, 21 Oct 2014 13:30:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

4. Sean V. Bradley

Philadelphia, PA, United States

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Dave's Corner

Automotive News - Dealers

Asbury Automotive Q3 profit jumps 43%

Auto dealer group Asbury Automotive reported a 43 percent jump in quarterly profit as it sold more vehicles amid easier availability of credit.

Citroen withholds new crossover from booming segment in Europe

Citroen's new C3-XR subcompact crossover will remain a China-only vehicle after the brand ruled out European sales of the model. Citroen says the C4 Cactus is a better fit in Europe for customers seeking a small SUV-styled vehicle.

'Aggressive' EV ambitions will boost aluminum demand in China

China's drive to build electric cars as a way to combat pollution and reduce energy dependence is likely to set up a greater-than-forecast surge in demand for aluminum, according to Novelis, the world's biggest supplier of the material to automakers.

Chinese auto market growth will slow to 5% this year, group says

China's vehicle sales will likely rise just 5 percent in 2014 to 23 million, according to the country's main auto association, which revised its growth forecast downward for the second time this year.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Subi Ghosh

Vienna, VA, United States

3. Patrick Kelly

Houston, TX, United States

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Philadelphia, PA, United States

5. DealerELITE

Easton, PA, United States

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Wards Auto Dealer News Feed

Honeywell Responds To European Commission Statement Of Objections

MORRIS TOWNSHIP, N.J., Oct. 21, 2014 /PRNewswire/ -- The allegations outlined in the Statement of Objections are baseless and conflict with the EU's own laws that encourage collaboration on development. Honeywell is confident that our practices are consistent with the law and that...

Automotive News - Breaking News

Takata hit with 2 more airbag lawsuits

The recall crisis involving Takata airbags exploding with too much force and spraying occupants with metal shrapnel continues to grow, with two more lawsuits filed concerning accidents in older Honda cars.

Daimler will shift some Sprinter production to N.A. from Germany

Daimler said it will build the next-generation Mercedes Sprinter van in North America, shifting some production from Germany to improve competitiveness.

Toyota-Honda airbag crisis deepens in blow to safety confidence

A deepening crisis involving deadly air bags is shaking confidence in the ability of automakers including Toyota and Honda to ensure the safety of millions of drivers in the United States.

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