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Scott T Joseph posted a blog post

J&L Marketing Announces New Company President

FOR IMMEDIATE RELEASEContact: Cathy Dupont Assistant, National Accounts cdupont@jandlmarketing.com (800) 346-9117  J&L Marketing Announces New Company PresidentJamil Zabaneh brings to new role years of experience as Vice President of National AccountsLOUISVILLE, KY (July 30, 2014) – J&L Marketing announced today that owner and former president Scott Joseph will be taking on the role of CEO of the company. Joseph has named Jamil Zabaneh as…See More
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Lisandra Ramos posted a blog post

Your Sales Team & Live Chat Associates Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?The GreetingAs the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your sales floor associates are trained to greet the customers as soon as…See More
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Misti Miller posted a blog post

A Simple Solution to Showrooming

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but no employees are in sight to explain it to him. He picks it up,…See More
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Richard Holland posted a blog post

Fixed Ops: The Scramble for Technicians Begins

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I thought.…See More
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Stan Sher commented on Stan Sher's blog post Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)
"Thanks.  The reality is that 30 minutes per day can set aside to make a call like this.  This is a good way to maximize all resources, increase revenue for the store, increase bonuses for reps and offer more value to the customer. "
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Rob Gehring posted a blog post

Do you want to prosper?

Greetings friends,   Ask your team, "Do you want to prosper?" They will most likely tell you, "Of course we do!" When you ask the same people, "How are you going to prosper?"  The answers become very unclear. Everyone wants to prosper. The real question is how do we accomplish the goal of becoming prosperous? Click the link below to hear our three sure fire way to answer the question of, "How do we become…See More
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If you are in the Automotive Industry and are looking to Recruit, in the middle of Recruiting, or if you are in need of being Recruited (for any position in a dealership) join this group to learn/share cost effective insights and valuable tips.
21 hours ago
Lisandra Ramos's blog post was featured

6 Ways to Not Suck on Facebook

You dedicate at least an hour of your day on your dealership’s Facebook business page. You chime in on posts about the auto industry, you change your profile and background photos, you post 8 times a day - YOU ARE COMMITTED. So why aren’t people liking your page?The most successful businesses follow these 6 easy steps to ensure they aren’t sucking on Facebook:1. When it comes to posting, less is more.Facebook is not Twitter and Twitter is not Facebook. Less is more on Facebook. While you should…See More
21 hours ago
Dave Anderson's blog post was featured

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…See More
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DealerELITE's blog post was featured

So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
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TOP Featured Blogs

End of Month: Are you ready?

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.

Composite Review

I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.

In the retail automobile business, that growth can come in many forms, such as:

  • Selling more new or used…

Four Ways to Measure Managers

Ultimately, we all are measured by results. However, results alone can be a misleading indicator for how effective a manager is in his or her role. For instance, while speaking recently in the UK, I cautioned that the fact they have the fastest growing economy in the western world, and are having their best automotive retail sales year since 2005, is very possibly disguising the stench of mediocre management within aspects of their operations. Hot economies, popular products and favorable…

6 Ways to Not Suck on Facebook

You dedicate at least an hour of your day on your dealership’s Facebook business page. You chime in on posts about the auto industry, you change your profile and background photos, you post 8 times a day - YOU ARE COMMITTED. So why aren’t people liking your page?

The most successful businesses follow these 6 easy steps to ensure they aren’t sucking on Facebook:

1. When it comes to posting, less is more.

Facebook is not Twitter…

Summer Market In Full Force While Heading To Fall

Welcome to this week’s edition of Beggs on the Used Car Market, with analysis from Ricky Beggs and Black Book. As the calendar is closing out the month of July the market is indicating a variety of actions. The smaller and more fuel efficient models are getting some attention again after softening for just over a month once the tax season expired. Even some of the six to eight year old…

Blog Posts

J&L Marketing Announces New Company President

Posted by Scott T Joseph on July 31, 2014 at 11:44am 0 Comments

FOR IMMEDIATE RELEASE

Contact: Cathy Dupont

Assistant, National Accounts

cdupont@jandlmarketing.com

(800) 346-9117

 

J&L Marketing Announces New Company President

Jamil Zabaneh brings to new role years of experience as Vice President of National Accounts…

Continue

Your Sales Team & Live Chat Associates Are Not That Different

Posted by Lisandra Ramos on July 31, 2014 at 11:30am 0 Comments

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. 

Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?

The Greeting

As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…

Continue

A Simple Solution to Showrooming

Posted by Misti Miller on July 31, 2014 at 10:35am 0 Comments

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but…

Continue

Fixed Ops: The Scramble for Technicians Begins

Posted by Richard Holland on July 31, 2014 at 10:24am 0 Comments

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I…

Continue

Do you want to prosper?

Posted by Rob Gehring on July 30, 2014 at 4:34pm 0 Comments

Greetings friends,  

 

Ask your team, "Do you want to prosper?" They will most likely tell you, "Of course we do!" When you ask the same people, "How are you going to prosper?"  The answers become very unclear.

 

Everyone wants to prosper. The real question is how do we accomplish the goal of becoming prosperous? Click the link…

Continue

End of Month: Are you ready?

Posted by Joe Clementi on July 30, 2014 at 12:52pm 0 Comments

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

Continue

7 Steps to Overcome Shopper Distrust

Posted by Rebecca Kon on July 30, 2014 at 12:30pm 1 Comment

There’s an on-going struggle in the dealership community for winning a shopper’s trust. 

Why?

Because shoppers have a pre-conceived idea about what they will expect when arriving at a dealership. They expect to be the prey. They expect your sales team’s hawks to swoop down and engulf them in persuasive techniques. They expect that they will have…

Continue

Maybe It's Contagious?

Posted by Paul Potratz on July 30, 2014 at 11:51am 0 Comments

It's Not Too Late to Keep Your Ad Budget Healthy And Your Dealership Profitable

Stop valuing quantity over…

Continue

TOP Featured Discussions

6 Infallible Ways to Earn Respect

BY GEOFFREY JAMES ~ Edited by I.C. Collins

There's no management tool more important than respect. Here's how to make sure you're getting it.

Business may be all about money, but the currency that's traded inside every organization is respect.

If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.

Contrary to popular…

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.

Google My Business also includes the ability…

Are You Committed To Your Future

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.

The problem is these stories and these individuals are the exception, not the rule.

They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.

He's frustrated because he's made the exceptional, rare case…

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)

One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed.…

6 Tips to Auditing Your Business’s PPC Campaigns

Whether you’re building your own PPC campaigns or working with a PPC vendor or agency, it’s important for business owners to understand how to evaluate their AdWords campaigns. To help you ensure you’re getting the most out of your campaign, and provide some guidelines to assess your efforts, here are the six most important steps of conducting a PPC audit:

Campaign Structure

A well-structured campaign enables you customize ad copy, landing pages, keywords and…

Forum

Future Headline: Disney and Google Partner to Buy 100 Auto Dealerships

Started by Mark Dubis in Automotive Industry Future - Predictions. Last reply by Brian Bennington on Saturday. 15 Replies

This article originally appeared on Driving Sales but  I wanted to share it with the Dealer Elite community. (I recently entered a time warp which took me two years into the future.  While there I read this article in the March 2016 issue of Automotive News.) 9:45 am U.S. ET | March 15, 2016 This week Google and The Walt Disney Company announced their partnership to establish a new company, Disney Motorcars, which has agreed to purchase 100 new car dealerships in five states.  They plan on…Continue

The 5 Irrefutable Laws Of Selling

Started by IC. Collins in dealerELITE Professional Experience yesterday. 0 Replies

WILLIAM BALLARD, ENTREPRENEUR There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business. Related: How Your Attitude Can Win You Sales1. The law of value. Consumers only buy products and services that benefit them.The first thing you need to know is consumers don’t buy from you because…Continue

EVs, small cars get mixed ratings in crash tests

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category yesterday. 0 Replies

(from the Detroit News) Washington— Only one small car out of 12 — BMW’s Mini Cooper Countryman — earned a “good” rating earning from the Insurance Institute for Highway Safety in its latest round of tough, new front-end crash testing.The latest testing marked the first time electric cars have been subjected to the challenging…Continue

Tags: automotive, news, tests, crash, safety

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

Mental Note: “Perfect Practice Makes Perfect” -not- “Practice Makes Perfect.”What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants LivesI wanted to take a minute and THANK all the…Continue

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience on Monday. 0 Replies

“We Are In The Business Of Turning Strangers into Friends.”~ I.C. Collins ~ Author and Educator “Give this a Like or Share if you agree!”Continue

Be Prepared for the Shift in Car Buying

Started by Mike Elliott in Sales Forum on Saturday. 0 Replies

(From AutomotiveDigest.com)      As car shop­pers increase the use of the Inter­net to pre­pare for their “buy”, alert deal­ers are using every com­mu­ni­ca­tions tool pos­si­ble includ­ing tex­ting & chat to con­nect and con­vert leads to sales. Dealer sales must now really be pre­pared to han­dle this new con­sumer who knows what they want.  Take less than two min­utes to see and hear how Scott Pech­stein of Auto­by­tel tells you how to use “mouse­traps” to cre­ate avenues of…Continue

Tags: Auto­by­tel, Scott, Pech­stein, management, dealership

FEAR Has Two Meanings

Started by IC. Collins in dealerELITE Professional Experience. Last reply by IC. Collins Jul 19. 2 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™FEAR Has Two MeaningsF ~ Forget E ~ Everything A ~ And R ~ Run~ OR ~F ~ Face E ~ Everything A ~ And R ~ RiseThe Choice Is Yours..!!What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post…Continue

Mental Note:

Started by IC. Collins in dealerELITE Professional Experience 14 hours ago. 0 Replies

“Always Have P.M.A.  or  Positive Mental Attitude”~ I.C. Collins ~ Author and EducatorContinue

AutoBlog News Feed

2015 Porsche Macan S

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I'd be willing to bet that 99 percent of all Porsche Macan owners will never take their vehicle on a track or see any more off-roading than a dirt path to a summer cottage, yet I maintain that there is no better venue to explore the absolute outer limits of the automaker's newest small family transport than on a racing circuit and an off-road course. It's testing at each extreme of the vehicle's operating envelope, with both challenges requiring very different capabilities. With that in mind, and looking forward to dirty floor mats and corded tires, I jumped at the opportunity from Porsche to wring out its new Macan S at Willow Springs International Raceway, located in Southern California's high desert.

The range-topping Macan Turbo (base price $72,300 plus $995 destination), with its 400 horsepower twin-turbocharged 3.6-liter V6 gets most of the glory these days. But many, including myself, would argue that its slightly less powerful sibling, the Macan S, is actually the pick of the new litter. Despite having 60 fewer horses under the hood and giving up six-tenths of a second in the sprint to 60 miles per hour, it costs a massive $22,400 less - money better spent on equipment that improves the crossover's ride comfort and capability, or perhaps a well-used Boxster for weekends.

Despite a reasonably attractive starting price of $49,900 (plus destination), very few Porsche buyers will leave the showroom with a base model. My Dark Blue Metallic Macan S tester was equipped with a slew of mechanical upgrades, including air suspension with Porsche Active Suspension Management (PASM), Porsche Torque Vectoring Plus (PTV Plus), Sport Chrono Package and 21-inch 911 Turbo Design wheels. A Premium Package and a few other miscellaneous options bloated its price to $69,870. That's a very steep price for the premium compact crossover segment, but it's still less than a base Macan Turbo.

Rather than toss us keys in the Willow Springs paddock, Porsche delivered its Macan models to us scribes in Pasadena and then routed us over Angeles Crest Highway towards the track, which is located near Edwards Air Force Base. This generously provided me with another three or so hours behind the wheel, most of it on twisty two-lane mountain roads that were a nice preamble before our track and off-road excursions.

Driving Notes
  • In real-world driving on smooth pavement, it's hard not to be impressed with this crossover's road manners. Whether negotiating sweeping corners or short straights, the compact five-passenger Macan feels as planted as a two-passenger sports coupe half its height. I have nothing but praise for its engine, brakes and suspension on the public roads - quite honestly, each are a bit overkill for the actual task at hand, especially on heavily patrolled American roads.
  • If forced to muster a complaint, I'd lodge it at the electrically assisted steering, which feels a bit light for my tastes (Porsche uses the same basic steering rack as the Audi Q5, but its ratios and boost have been altered to suit its higher-performance badge). I prefer my steering a bit heavier, especially mid-corner when the front wheels are heavily loaded.
  • Despite sharing its Modular Longitudinal Platform (MLP) with the aforementioned Audi and a half-dozen other VW Group siblings, the engineers from Stuttgart have meticulously reworked every component to ensure i's pure Porsche - meaning in stock form it is every bit as capable on a track as it is on public roads. Competitors may offer crossovers with sport packages and oversized wheels and tires, but nobody (not even Audi's range-topping SQ5, which weighs nearly 300 pounds more) can touch the powertrain on today's entry-level Macan S, which arrives with a standard twin-turbocharged V6, dual-clutch (PDK) gearbox, six-piston front calipers and 19-inch alloys in staggered sizes, the latter of which can be good for performance but may be irksome come rotation or replacement time. Most of those are firsts for the segment.
  • Track time was configured as a lead-follow event, behind a Cayman piloted by a talented Porsche Sport Driving School instructor. Although most would believe the sports car would leave a much larger crossover eating its dust (of course, its lap times were quicker), the Macan S wasn't far off the coupe's pace. The 4,112-pound crossover (the S model is about 130 pounds lighter than the Macan Turbo), with electronics configured in Sport Plus mode for aggressive track duty, made excellent use of its PASM and PTV Plus on the tight circuit. The standard all-wheel-drive system is shared with the automaker's 911 Carrera 4, meaning the Macan S genuinely behaves like a sports car, clawing its way around each corner with minimal body roll. With four very active contact patches, I was able to actually pull out of the corners quicker than the fleeing rear-wheel-drive Cayman. I tossed and threw this crossover around at ridiculously fast speeds and it maintained its composure in spectacular manner.
  • The twin-turbocharged V6 and PDK twin-clutch gearbox deserve praise, too. The engine generates plenty of torque down low, and it doesn't mind running up to its 6,700-rpm redline. The transmission operates in lightning-quick fashion when the Sport Plus button is engaged, and it intuitively downshifts into turns and holds its gear when tenaciously cornering. This Porsche would never be even my tenth choice as a track car - it's still too big and heavy - but it has the capability to really scoot when prodded. "Mechanically sound" and "technically brilliant" - two phrases I'd use to describe the on-track performance of the Macan S.
  • To prove itself equally as capable off-road, Porsche later led us up a short, but challenging, dirt trail in the mountains surrounding the track. Despite rolling on high-performance Continental summer tires that lacked aggressive tread blocks, the determined Macan S used its electronically controlled all-wheel drive system to slowly creep up some very steep inclines (there's no low range transfer case, so the traction control automatically brakes a spinning wheel to send power to the axle with the most grip). Hill Descent Control worked its magic on the way down. Ground clearance seemed to be the limiting factor, as expected, but my tester was able to use its air suspension to raise the chassis and gain some additional space beneath its rails when the going got tough. I'd personally choose something less expensive to scrape and dent on the Rubicon (a Jeep Wrangler comes to mind, or even a Cherokee or Grand Cherokee), but the outing on the loose trails convinced me that the Macan S has billy goat genes beneath its slick bodywork.
  • A day behind the wheel of the entry-level Macan S demonstrated that Porsche has raised the dynamics bar in the compact crossover segment, much as it did with the Cayenne a decade ago, delivering a model that is competent and comfortable on the street and extraordinarily capable (maybe unnecessarily so?) on track and dirt. It remains to be seen how many people will pony up this sort of money for a compact CUV, but so far, the Range Rover Evoque has proven to be a masterstroke for Land Rover, which suggests that the Macan could be a huge success. In any case, Porsche's new baby leaves the less-costly BMW X3, Mercedes-Benz GLK and the Audi SQ5 chasing taillights and inhaling dust - at least until we see each of them answering the new challenge.

2015 Porsche Macan S originally appeared on Autoblog on Thu, 31 Jul 2014 11:57:00 EST. Please see our terms for use of feeds.

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Automotive News - Dealers

VW profit falls in Q2 amid emerging-market troubles

Volkswagen said operating profit declined 3.1 percent in the second quarter as U.S. sales fell and emerging-market volatility weighed on earnings.

Continental raises 2014 profit forecast on lower costs, auto demand

Continental raised its 2014 profit forecast for the second time this year to 11 percent of sales from 10.5 percent, after lower production costs and improving auto demand helped boost quarterly earnings.

GM, too, removes parts to weigh pickups, boost payload ratings

GM now says it deletes heavy items such as the rear bumper from certain pickups when it weighs them in order to boost the vehicles' maximum payload ratings.

Toyota luxury boss says sub-$30K car 'wouldn't be a Lexus'

A senior Lexus executive said that a car priced below $30,000 would not be worthy of the brand, in an indirect dig at German rivals who have been moving downmarket.

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VW Posts Mixed Earnings, CAFE Standards Ramp Up, MINI's Coast-to-Coast Trip

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Second Annual National Heatstroke Prevention Day Call to Action to Highlight Dangers of Children in Hot Cars

http://photos.prnewswire.com/prnc/20140313/MM82167-a WASHINGTON, July 31, 2014 /PRNewswire-USNewswire/ -- Safe Kids Worldwide is partnering with the National Highway Traffic Safety Administration (NHTSA), the General Motors Foundation and OnStar for today's National Heatstroke Preven

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New Lifetime Rebuildable Battery Takes Worry Out of Buying Electric Vehicles.

SANTA CRUZ, Calif., July 31, 2014 /PRNewswire/ -- Electric vehicle (EV) technology developer NTS Works has created a small and powerful battery that can be rebuilt and upgraded for half the cost of a new replacement battery.  The battery represents a large step toward making EVs of...


Automotive News - Breaking News

Delphi reports strong Q2 profit, but next quarter may disappoint

Delphi Automotive Plc today reported stronger-than-expected second-quarter profits, but offered a lower forecast for the third quarter.

Mazda, Subaru profit from strong U.S. sales amid downturn in Japan

Japanese automakers Mazda and Subaru parent company Fuji Heavy Industries said they are on track for record full-year profits after strong sales in the United States powered double-digit profit growth in the April-June quarter.

Tesla, Panasonic agree to team on U.S. gigafactory

Tesla Motors and Panasonic have agreed to cooperate on the construction and operation of the American carmaker's so-called gigafactory, its envisioned large-scale battery manufacturing plant in the United States.

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