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J. McCall updated their profile
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Timothy Marvel posted a status
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IC. Collins's 2 discussions were featured
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Grant Cardone's 2 videos were featured
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Mike Elliott's discussion was featured

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed. We started to chat and the next thing you know we're test-driving a new truck. Mr. Hawthorne really seemed to…See More
6 hours ago
David Martin's 2 videos were featured
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David Martin's blog post was featured

The Value of the Embedded Sales Process

The Value of the Imbedded Sales Process Ask yourself this question:  “Do you want to run a loose ship and still make money or a tight ship and make lots of money?”  Look, I know that money isn’t everything, but it’s a great way to keep score.  Where am I going with this?  Well, in my opinion every dealership should have an embedded sales process.  For this and many other reasons, structure at the sales desk is imperative.  It leads to consistency and predictability and eliminates surprises. One…See More
6 hours ago
Timothy Marvel posted a video

Tim Marvel "Quick Sales Tips" - Book on Attitude

10 Seconds a Day - Attitude Looking for Test Market Volenteers
6 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
6 hours ago
Timothy Martell was featured
6 hours ago
Timothy Martell's blog post was featured

Dealers: Don't Ignore Online Reviews

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before visiting you in person is search for reviews online.Let's take a look…See More
6 hours ago
Paul Potratz's blog post was featured

Can we still be friends?

So you won the customer and you made the sale, but now what? For most businesses, this is where the relationship falls apart. There is more you need to be doing after the customer drives off of your lot. On this week's Hard Facts, Samantha discusses how you can turn your past customers into a lead source for drawing in potential buyers.See More
6 hours ago
Lizelle Landino's blog post was featured

Differentiate your Business!

Differentiate - Differentiate -DifferentiateIt's essential to give your customers good reasons to come to you rather than going somewhere else.  You must differentiate with something that matters to your market, product and your customers. You might offer a special line of products, but if that isn't of much interest to those in your target market, it will do little to stimulate business. You must differentiate with something that is not already assumed to be the case. People already expect…See More
6 hours ago
Profile IconGayle Rogers III, Chanda, Dennis Gregg and 1 more joined DealerELITE.net
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Lizelle Landino posted a blog post

Differentiate your Business!

Differentiate - Differentiate -DifferentiateIt's essential to give your customers good reasons to come to you rather than going somewhere else.  You must differentiate with something that matters to your market, product and your customers. You might offer a special line of products, but if that isn't of much interest to those in your target market, it will do little to stimulate business. You must differentiate with something that is not already assumed to be the case. People already expect…See More
7 hours ago
Paul Potratz posted a blog post

Can we still be friends?

So you won the customer and you made the sale, but now what? For most businesses, this is where the relationship falls apart. There is more you need to be doing after the customer drives off of your lot. On this week's Hard Facts, Samantha discusses how you can turn your past customers into a lead source for drawing in potential buyers.See More
7 hours ago
Timothy Marvel posted a status
"Look for leasing made easy coming soon. A series of 20 videos that brreakdown leasing. Search YouTube Channel: Tim Marvel"
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Luis Pedraja updated their profile
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MANNY LUNA posted a blog post

University VW Mazda in Albuquerque, NM strives to make car buying fun!

Randy Price owner of University Volkswagen MazdaFor some time, Randy Price was reluctant to follow in his father’s footsteps as a car dealer, even though he grew up at University Volkswagen …See More
17 hours ago

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TOP Featured Blogs

Differentiate your Business!

Differentiate - Differentiate -Differentiate

It's essential to give your customers good reasons to come to you rather than going somewhere else.  You must differentiate with something that matters to your market, product and your customers. You might offer a…

Can we still be friends?

So you won the customer and you made the sale, but now what? For most businesses, this is where the relationship falls apart. There is more you need to be doing after the customer drives off of your lot. On this week's…

Dealers: Don't Ignore Online Reviews

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before…

End of Month: Are you ready?

The end of month is here and if you’re excited and ready to embrace it chances are you are having a good month.  If you are on the other end of the spectrum, well then most likely you have already given up.

If you have been trying to find the “secret” to massive success by “hoping” that it will arrive on your “someday ship”…                           …

How Profitable is Incremental Growth?

This article was written by Robin Cunningham and originally published on the NCM Institute Up to Speed blog.

Composite Review

I think it is safe to say that every business operator is planning, forecasting, or at least hoping to increase their sales and profits in whatever business he or she is involved in.

In the retail automobile business, that growth can come in many forms, such as:

  • Selling more new or used…

Blog Posts

Differentiate your Business!

Posted by Lizelle Landino on August 1, 2014 at 5:05pm 0 Comments

Differentiate - Differentiate -Differentiate

It's essential to give your customers good reasons to come to you rather than going somewhere else.  You must differentiate with something that matters to your market, product and your customers. You might offer a…

Continue

Can we still be friends?

Posted by Paul Potratz on August 1, 2014 at 4:30pm 0 Comments

So you won the customer and you made the sale, but now what? For most businesses, this is where the relationship falls apart. There is more you need to be doing after the customer drives off of your lot. On this week's…

Continue

University VW Mazda in Albuquerque, NM strives to make car buying fun!

Posted by MANNY LUNA on August 1, 2014 at 6:00am 0 Comments

Randy Price owner of University Volkswagen Mazda

For some time, Randy Price was reluctant to follow in his father’s footsteps as a car dealer, even…

Continue

Dealers: Don't Ignore Online Reviews

Posted by Timothy Martell on July 31, 2014 at 4:22pm 0 Comments

Trust is your business's biggest asset today. With the ability to easily publish reviews of businesses, products, and services, customer satisfaction is more important than ever before. Because one of the first things a potential customer does before…

Continue

J&L Marketing Announces New Company President

Posted by Scott T Joseph on July 31, 2014 at 11:44am 0 Comments

FOR IMMEDIATE RELEASE

Contact: Cathy Dupont

Assistant, National Accounts

cdupont@jandlmarketing.com

(800) 346-9117

 

J&L Marketing Announces New Company President

Jamil Zabaneh brings to new role years of experience as Vice President of National Accounts…

Continue

Your Sales Team & Live Chat Associates Are Not That Different

Posted by Lisandra Ramos on July 31, 2014 at 11:30am 0 Comments

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. 

Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely similar?

The Greeting

As the saying goes, you only have ONE chance to make a good first impression. You have to make it count! Your…

Continue

A Simple Solution to Showrooming

Posted by Misti Miller on July 31, 2014 at 10:35am 0 Comments

Bob is on his lunch break. Lately, he has been drooling over the latest high-tech camera so he decides to make a quick trip to Best Buy to check it out. He walks into Best Buy and heads to the camera department. Once there, he finds the camera on display, but…

Continue

Fixed Ops: The Scramble for Technicians Begins

Posted by Richard Holland on July 31, 2014 at 10:00am 0 Comments

In May I wrote a blog article explaining how employee retention in service will become increasingly important due to many factors. Apparently, that’s becoming true faster than even I…

Continue

TOP Featured Discussions

Want to get ahead at work? Dress like the boss:

Want to get ahead at work? Dress like the boss: http://on.wsj.com/18F7wrd


When an employee takes style direction from higher-ups, "the company looks at it as a sign of emotional intelligence," says an Emory…

6 Infallible Ways to Earn Respect

BY GEOFFREY JAMES ~ Edited by I.C. Collins

There's no management tool more important than respect. Here's how to make sure you're getting it.

Business may be all about money, but the currency that's traded inside every organization is respect.

If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.

Contrary to popular…

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.

Google My Business also includes the ability…

Are You Committed To Your Future

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.

The problem is these stories and these individuals are the exception, not the rule.

They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.

He's frustrated because he's made the exceptional, rare case…

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)

One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed.…

Forum

The 5 Irrefutable Laws Of Selling

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

WILLIAM BALLARD, ENTREPRENEUR There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business. Related: How Your Attitude Can Win You Sales1. The law of value. Consumers only buy products and services that benefit them.The first thing you need to know is consumers don’t buy from you because…Continue

Happy and Productive - People-ism vs. Professionalism

Started by IC. Collins in dealerELITE Professional Experience 22 hours ago. 0 Replies

~ Jacqui Brady - Employment Workforce Development Specialist, Anthropologist, Legal ResearcherI have been in some pretty fantastic workplaces and sadly, a lot of really sad ones. The Dalai Lama talks at length about the art of happiness at work...Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™But I want to talk about the word that is often used to crush any shred of happiness (and productivity) in the workplace.Queue the "da daaaa" music:…Continue

Outstanding auto loans total higher than ever

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category 18 hours ago. 0 Replies

It looks like Americans are feeling more confident about borrowing money again, at least when it comes to their cars. Credit reporting giant Equifax has released its latest National Consumer Credit Trends Report, and the data suggests that auto lending is booming in 2014.The total amount of outstanding auto loans in the US amounted to $902.2 billion in the company's analysis. Not only was that a new record, it was also a 10-percent increase from a year ago. "Auto lending continues to thrive,…Continue

Tags: industry, news, automotive, car, loans

Want to get ahead at work? Dress like the boss:

Started by IC. Collins in dealerELITE Professional Experience Jul 26. 0 Replies

Want to get ahead at work? Dress like the boss: http://on.wsj.com/18F7wrd When an employee takes style direction from higher-ups, "the company looks at it as a sign of emotional intelligence," says an Emory University business professor. How…Continue

Why You Shouldn't Buy Facebook Likes

Started by Mike Elliott in Social Media and Reputation Management on Wednesday. 0 Replies

"Should I buy Facebook likes to boost my presence?" We get this question WAY more often than we should. When talking to people around the office, we thought the answer was a no-brainer – NEVER buy fans. Unfortunately, we've seen far too many pages do just that. After a lot of reading, talking to some influential social media professionals, and using a little of our own common sense, we've answered the question.Below is a conversation that we sometimes have with clients, and one we wish we had…Continue

Tags: likes, organic, media, social, facebook

Coach to Win

Started by IC. Collins in dealerELITE Professional Experience on Monday. 0 Replies

Improve employee performance and retention with a renewed commitment to ongoing training.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™The most frustrating words the head of any organization can hear are “I quit.” You have taken the time to find and hire the right person and teach them your process and culture, only to be put in the position of starting all over again with someone you haven’t even found yet.Why do you think employees…Continue

EVs, small cars get mixed ratings in crash tests

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category on Wednesday. 0 Replies

(from the Detroit News) Washington— Only one small car out of 12 — BMW’s Mini Cooper Countryman — earned a “good” rating earning from the Insurance Institute for Highway Safety in its latest round of tough, new front-end crash testing.The latest testing marked the first time electric cars have been subjected to the challenging…Continue

Tags: automotive, news, tests, crash, safety

AutoBlog News Feed

Dashcam video of Taiwan's gas-triggered street explosions hits the web

Filed under: ,

Taiwan Gas Main Explosion

Dashcam video has brought us some fantastic images over the years, but it recorded true tragedy overnight on July 31 in Kaohsiung, Taiwan. A gas main explosion in the city was responsible for at least 25 deaths and over 250 injuries, according to The Wall Street Journal. The cause of the horrific event is still under investigation. However, people in the area reported smelling gas beforehand.

The mix of dashcam, surveillance, cell phone and drone video shows several portions of this tragedy and its aftermath. Flames shot up several feet into the sky and explosions rocked the area. Now, as far as you can see, the road has been blown apart with huge chunks of asphalt and overturned cars littering the area. We extend our condolences to anyone affected by this disaster.

Continue reading Dashcam video of Taiwan's gas-triggered street explosions hits the web

Dashcam video of Taiwan's gas-triggered street explosions hits the web originally appeared on Autoblog on Fri, 01 Aug 2014 20:02:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. Dave Anderson

Agoura Hills, CA, United States

2. IC. Collins

Midland, TX, United States

3. Mike Elliott

Washington, DC, United States

4. DealerELITE

Easton, PA, United States

5. Garry House

Jupiter, FL, United States

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Automotive News - Dealers

July's gist: Gains for (almost) everyone

U.S. auto sales rose 9 percent in July to 1.4 million units, a fifth strong month to ease the memory of harsh winter storms that blunted January and February volume.

Toyota Motor advances 12% for best July in 7 years

Sales at Toyota Motor Sales rose 12 percent in July from a year earlier to 215,802 vehicles, for the automaker's best July sales in seven years as core models posted big gains.

An impressive streak, locked and still going

With July U.S. sales volume up 9 percent and full-year forecasts ramping higher, 2014 is increasingly appearing locked in as the fifth straight year of U.S. auto sales growth.

Lexus jumps 19% for first monthly luxury win in almost a year

Lexus hasn't chased other luxury brands down-market with a sub-$30,000 car like the Mercedes-Benz CLA, yet Toyota's premium brand topped Mercedes and BMW in July for its first monthly sales win since August 2013.

Recent National Job Listings

1. Dave Anderson

Agoura Hills, CA, United States

2. IC. Collins

Midland, TX, United States

3. Mike Elliott

Washington, DC, United States

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Easton, PA, United States

5. Garry House

Jupiter, FL, United States

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Wards Auto Dealer News Feed

From Las Vegas to the Grand Canyon... A Van Might Be Your Best Bet

LOS ANGELES, Aug. 1, 2014 /PRNewswire/ -- As soon you land in Las Vegas for the first time, it's easy to see why the city is one of the most popular tourist destinations on the planet. There's certainly plenty to see and do – so much that it can actually be a bit...

Toyota y Ximena Sariñana Invitan a sus Fans a una Aventura Exclusiva de Festivales

TORRANCE, California, 1 de agosto de 2014 /PRNewswire-HISPANIC PR WIRE/ -- Ximena Sariñana, la cantautora nominada al Grammy, se ha unido de nuevo con Toyota para brindarles a los aficionados de la música una experiencia social al-momento desde LollaPalooza y el...

Automotive News - Breaking News

Execs who delay safety recalls would face life in prison under Senate bill

Auto executives who delay safety recalls that result in deaths could face up to life in prison under a new bill backed by a United States senator who has been one of the staunchest critics of GM's handling of its ignition switch recalls.

July's gist: Gains for (almost) everyone

U.S. auto sales rose 9 percent in July to 1.4 million units, a fifth strong month to ease the memory of harsh winter storms that blunted January and February volume.

Toyota Motor advances 12% for best July in 7 years

Sales at Toyota Motor Sales rose 12 percent in July from a year earlier to 215,802 vehicles, for the automaker's best July sales in seven years as core models posted big gains.

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