Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.
As summer picks up steam, so does the depreciation of just about every car segment with the exception of Premium Sporty Cars, which has outperformed the average car for eight straight weeks. Click through to see how cars…
Earlier this month I listed my normal series of response questions when I’m asked, “What should I pay for (this position)?” Those questions focused on five areas…your competitive market, your organizational structure, your processes, your gross profit level, and your performance expectations. I also wrote about, and provided, compensation guidelines and discussed how they should be used in helping you determine what to pay…rather than how to pay!
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Customer Satisfaction evolves, a must read. You're already rich but being the best was always your first goal.
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We've been watching this growing over the last few years and now it seems to be hitting a tipping point. We're even starting to get inquiries and frankly we don't know where to send them. Who's the best? Who have you or someone you know used who helps individuals at dealerships brand themselves properly?Continue
By: AnonymousBuying a car requires trust. Trust requires honesty. And to get honesty, well, sometimes you need anonymity. We spoke with a veteran salesman in the Midwest, who shared some of the wisdom—and a few tricks—he's picked up. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue
By: Ronald J. ReahardAn F&I pro from California is having trouble selling F&I protections to his affluent customer base. The magazine’s F&I wiz has the answer. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant This month’s question comes from Jon…Continue
By: Jessica StillmanNot all introverts are alike. Take this quiz to find out which type you are. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant Ask a bunch of people on the street what the term "introverted" means and you'll probably get a bunch of different answers. One…Continue
By: Jacob CashmanThese days work in an office setting is all about increasing productivity and benefiting the bottom line of the company. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant For those of us who work in offices, it’s hard to receive feedback or other…Continue
By: John JantschBusiness owners often think they have to change the way their customers think in order to make sales. In reality, your customers want to participate in these behaviors; your job is to guide them.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue
By: Stephen KeyWe've all been talking about engagement for years--so why aren't people more engaged?Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantIt's the main thing a leader is supposed to do--engaging people--and yet the truth is very few of the smart, driven managers we…Continue
By: Suzanne LucasJust because you're good at what you do, that doesn't mean you'll succeed. Here are 12 things you need in addition to skill. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant The hardest and smartest work should get the promotion and the praise, right? But it…Continue