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steven chessin commented on Steve Stauning's blog post The Five Absolute “Musts” for a Successful Automotive Sales BDC
"Steve  I really like how you frame this. But,please take a step back. What are the "must haves" before your 5 rules ? Does your approach begin with BDC integrated into to core sales infrastructure or is it like a turbo that begins to…"
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"Here is the website address to register for this great deal!  http://insightcustomerloyalty.com/freeairfare/"
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Joe Birch posted a blog post

Why should automobile dealers care about customer loyalty?

Take Flight to INSIGHT!As announced on AutoDealerLive: Courtesy of Car Lister, the first 50 dealers and managers who fill out the contact form at http://insightcustomerloyalty.com/freeairfare/ will receive information on how to get free airfare to…See More
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For DealerElite Dealers and Managers

Register below to receive this incredible offer thanks to our sponsor CarLister. Courtesy of CarLister, the first 50 dealerELITE Automotive Dealership dealers,managers who fill out the contact form below will receive information on how to get free airfare to Orlando for the ‪#‎INSIGHT15‬  Customer Loyalty and Retention Conference. That’s right…CarLister will reimburse dealers’ airfare, up to $500, when they register for INSIGHT15 at a discounted rate of $595. Even better, the registration price…See More
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Women in the Auto Industry

A place for discussion of women in the automotive industry
9 hours ago
Keith Shetterly commented on Keith Shetterly's blog post The Accountability Culture: Rolex, Rolodex, and Process Wrecks
"Thanks Jim!!! I loved your video https://www.youtube.com/watch?v=E8SoiSUewFs  And thanks David Martin, too. :)"
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Jim Kristoff commented on Keith Shetterly's blog post The Accountability Culture: Rolex, Rolodex, and Process Wrecks
"Great post Keith!!"
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Keith Shetterly updated their profile
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David Martin commented on Keith Shetterly's blog post The Accountability Culture: Rolex, Rolodex, and Process Wrecks
"Tongue-in-cheek and absolutely true! Thank you for an honest look at the #1 problem in most dealerships. Good job.  "
12 hours ago
Keith Shetterly commented on Keith Shetterly's blog post The Accountability Culture
"Thanks all! For those reading, here is Part 2 of this series http://www.dealerelite.net/profiles/blogs/the-accountability-culture-rolex-rolodex-and-process-wrecks. The above is Part 1."
12 hours ago
Keith Shetterly commented on Keith Shetterly's blog post The Accountability Culture: Rolex, Rolodex, and Process Wrecks
"Thanks David! For those reading, here is Part 1 of this series http://www.dealerelite.net/profiles/blogs/the-accountability-culture. The above is Part 2."
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David Blassingame commented on Keith Shetterly's blog post The Accountability Culture: Rolex, Rolodex, and Process Wrecks
"Great article  and spot on.  Thanks Keith!"
12 hours ago
Keith Shetterly's blog post was featured

The Accountability Culture: Rolex, Rolodex, and Process Wrecks

We lose sales every day because we have no Accountability Culture: We have lost accountability. To understand how that happened, and what to do about it, we have to look back.We all romanticize the Rolex-wearing old-school salesman from “back in the day”: in the business for many years, taking no fresh UPs, working only from a…See More
12 hours ago
Sean V. Bradley's blog post was featured

Jim Ziegler Is A Headline Speaker At The Internet Sales 20 Group 7 In New York, May 18th-20th (3-Day Workshop)

http://www.InternetSales20Group.com 856-546-2440 Jim Ziegler Is A Headline Speaker At The Internet Sales 20 Group 7 In New York, May 18th-20th (3-Day Workshop)See More
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Blog Posts

Why should automobile dealers care about customer loyalty?

Posted by Joe Birch on March 4, 2015 at 3:17pm 0 Comments

Take Flight to INSIGHT!

As announced on AutoDealerLive: Courtesy of Car Lister, the first 50 dealers and managers who fill out the contact form at …

Continue

For DealerElite Dealers and Managers

Posted by DealerELITE on March 4, 2015 at 2:30pm 1 Comment

Register below to receive this incredible offer thanks to our…

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The Annual Review

Posted by Rob Gehring on March 4, 2015 at 9:09am 0 Comments

The annual review, some use it as the time employees are evaluated for merit based increases. To hear Fixed Performance's innovative take on this subject, simply click one of the links below!

Mobile:…

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Tenacity Wins You Penthouse Apartments

Posted by Martin Tee on March 3, 2015 at 9:46pm 0 Comments

Hi! Dave Benson here from Reaching Your Potential and in today’s episode of Telling It Straight is brought to you from the M1 Resort in Maroochydore on Sunshine Coast in Queensland.

The reason I’m sharing this sales tip from the balcony of this wonderful penthouse apartment is to talk about how tenacious sales people are the ones that get all the rewards. Tenacious sales people are the ones that don’t just take orders but they’re the ones that sell and sell in…

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Win the Game of Googleopoly Book Will Be 71 Hudson Book Sellers In Airports Across U.S.

Posted by Sean V. Bradley on March 3, 2015 at 8:20pm 0 Comments


http://www.GoogleopolyBook.com 856-546-2440
Win the Game of Googleopoly Book Will Be 71 Hudson Book Sellers In Airports Across U.S.

Jim Ziegler Is A Headline Speaker At The Internet Sales 20 Group 7 In New York, May 18th-20th (3-Day Workshop)

Posted by Sean V. Bradley on March 3, 2015 at 8:02pm 0 Comments

http://www.InternetSales20Group.com 856-546-2440 

Jim Ziegler Is A Headline Speaker At The Internet Sales 20 Group 7 In New York, May 18th-20th (3-Day Workshop)

The Accountability Culture: Rolex, Rolodex, and Process Wrecks

Posted by Keith Shetterly on March 3, 2015 at 5:00pm 5 Comments

We lose sales every day because we have no Accountability Culture: We have lost accountability. To understand how that happened, and what to do about it, we have to look back.

We all romanticize the Rolex-wearing old-school…

Continue

TOP Featured Discussions

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Forum

Here's a New Way to Deal With Online Angry Customers

Started by I.C. Collins in dealerELITE Professional Experience. Last reply by I.C. Collins on Saturday. 2 Replies

BY : Dan NewmanWe are living in a world of ever-increasing speed where businesses can’t help but become a little more transactional.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantWith so many different ways for clients to reach us today, we have to be watching…Continue

7 phrases that improve the customer experience

Started by Mike Elliott in General Forum for dealerELITE Members. Last reply by Britt Bischoff on Monday. 1 Reply

There’s one great, predictable way to keep customers loyal, and this is it:Deliver a positive customer experience.About 70% of customers say that a positive experience would make them loyal to a company and likely to recommend the company to others, a NewVoiceMedia study found.Delivering one isn’t be too hard, either, considering customers cited having a…Continue

Tags: management, service, customer

Branding is NOT advertising – it is production.

Started by Keele Fishel in Advertising/Marketing Forum. Last reply by steven chessin on Monday. 1 Reply

Branding is NOT advertising , It is production.Very successful companies , companies of the future, do not produce products – they produce brand meaning. So how do you make a brand idea real? Start by building a three dimensional manifestation of your brand. Build an emotional response to your company. Creating a unique brand identity is an important facet of any business. It occurs long before any marketing and communications take place.The brand represents who you are and speaks to your core…Continue

Tags: marketing, advertising, branding

7 Most Required Leadership Skills for 2015

Started by I.C. Collins in dealerELITE Professional Experience 1 hour ago. 0 Replies

BY : Murray NewlandsI had the chance recently to be a part of the forecasting and goal setting, for a mobile app company for 2015.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantI had the chance recently to be a part of the forecasting and goal…Continue

This is the perfect way to sit at your desk

Started by I.C. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY : Mike NudelmanSitting all day at work is dangerous. So if you're like me, stubbornly refusing to try a trendy standing desk (or treadmill desk!), then you may as well sit properly.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFortunately, there are some science-backed tweaks to your desk set-up and posture that can dramatically improve your health and happiness. Though to ease your eyes and back, remember to still get up and walk…Continue

Get Creative With Your Follow Up – Phil Batterham

Started by Martin Tee in OTHER - Does Not Fit Any Predefined Category on Saturday. 0 Replies

Get Creative With Your Follow UpPart of my job as a sales trainer for Reaching Your Potential is to do mystery shops to identify key performance gaps within the dealership, as a customer not as a sales trainer.I love doing this to see salespeople in the real world natural environment, but I also hate doing this because I see the way they do follow up! 9 times out of 10, this is done extremely poorly, if done at all. In fact, I’m lucky to get 1 or 2 calls from a 10 test drives I go on. My key…Continue

Tags: Sales Training

3 Top Myths on How to Innovate for Success

Started by I.C. Collins in dealerELITE Professional Experience 1 hour ago. 0 Replies

BY : Val WrightThree common innovation myths busted.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantInnovation is so critical to success that it's easy to fall prey to the myths surrounding it. Is innovation rooted in pure luck? Why are some…Continue

5 Beliefs About Happiness That Make Us Unhappy

Started by I.C. Collins in dealerELITE Professional Experience 49 minutes ago. 0 Replies

BY : Peter Banerjea“There is only one cause of unhappiness: the false beliefs you have in your head, beliefs so widespread, so commonly held, that it never occurs to you to question them.” ~Anthony de MelloShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantDo you believe in soul…Continue

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TOP 5 Contributing Members This Week

1. Keith Shetterly

Houston, TX, United States

2. Steve Stauning

Coeur D Alene, ID, United States

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Midland, TX, United States

4. Martin Tee

Sydney, Australia

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Washington, DC, United States

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