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Tom Kain and Sharon Hill are now friends
4 hours ago
Sally Whitesell posted a blog post

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Accountability is NOT aFour Letter Word!Have you ever gone to a fast food restaurant without someone delivering a word track?   Of course not. They are trained to deliver a word track for a reason. Do you think using a word track - or not - is a choice? What would happen if someone in your service department decided they…See More
13 hours ago
steven chessin commented on sara callahan's blog post Content Marketing Strategy: How to Create a Winning Company Blog
"100% correct but I would add. Strategic advertising and marketing content - and 1-on-1 tactical sales content are completely different."
13 hours ago
Eliana Raggio posted events
15 hours ago
Paul Potratz posted a blog post

Struggling With Commitment Issues?

Are You Struggling With Commitment Issues?Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.On this episode of Think Tank Tuesday, learn how to sway those customers with commitment…See More
16 hours ago
JD Rucker's blog post was featured

Social Media Should Drive Shoppers to Dealer's Website. Period.

There are several benefits to having a strong social media presence. It's great for branding. It gives you a two-way communication avenue with customers. The public relations component can be very powerful.All of these are secondary. Don't get me wrong; I'm definitely not suggesting that there's no value in…See More
16 hours ago
Dave Anderson's blog post was featured

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a sudden spike…See More
16 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars?

So You Think You Could Sell Cars? Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?dE asked Hire The Winners for the use of their Car Sales Simulator for the month of November  dE members now have an opportunity to find out! dealerElite  believes we found the World's Most Effective Sales Aptitude…See More
16 hours ago
Alan Ram's blog post was featured

Persistence Wears Down Resistance

Persistence Wears Down ResistanceBy: Alan RamI said this before and I'll say it again, I have learned so much about selling by being a customer. Here's a saying that we take for granted that you've heard a million times, “Persistence wears down resistance,” as a matter fact, I invented it. That’s not really true, but it's a great saying that you need to apply to your mindset daily when you sell cars.  Let me tell you what happened last night, I got a call from a Wells Fargo mortgage broker,…See More
16 hours ago
Alan Ram's video was featured

Saturday Morning Sales Meeting with Alan Ram

Alan Ram leads this weeks edition of the Saturday Morning Sales Meeting
16 hours ago
Mike Esposito's video was featured

What Makes a Good Company Great? Taking a Long Term View.

Mike Esposito, President and CEO of Auto/Mate, is passionate about leadership and management principles. In this video he explains the importance of taking a long term view instead of focusing on short term profits. www.automate.com
16 hours ago
Jeff Cowan's video was featured

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
16 hours ago
Timmy D. James's blog post was featured

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a lead. Think about…See More
16 hours ago
Profile IconSylvain Amiot, Rick Zauck and Scott Roy joined DealerELITE.net
16 hours ago
Reid Rubenstein commented on Jim Radogna's blog post Think Compliance Isn’t Your Problem? Think Again
"Thanks Jim. Every dealership/car lot should require every employee to read your post. "
18 hours ago
Alan Ram is now friends with Garry House and Dennis Wagner
20 hours ago
IC. Collins posted discussions
21 hours ago
sara callahan posted a blog post

Content Marketing Strategy: How to Create a Winning Company Blog

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers. There are many types of content…See More
22 hours ago
Timothy Marvel posted a status
yesterday
Jeff Cowan posted a video

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
yesterday

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TOP 5 Videos This Week

1. It is All Because of Me

Added by David Lewis on September 9, 2014

TOP 5 Photos This Week

1. Robbie

Added by Robert Joseph Walker on November 20, 2014

 

Top Content of the WEEK 

1 Remember: “It’s the Culture, Stupid!”

Remember: “It’s the Culture, Stupid!”

Added by Dave Anderson on November 19, 2014

2 Think Compliance Isn’t Your Problem? Think Again

Think Compliance Isn’t Your Problem? Think Again

Added by Jim Radogna on November 20, 2014

3 Why do we Offer Coupons?

Why do we Offer Coupons?

Added by Kristopher Hampton on November 20, 2014

4 EasyCare's Best Training Day Ever 2015

EasyCare's Best Training Day Ever 2015

January 22, 2015 from 7:15am to 5:30pm at Nob Hill Masonic Center

Organized By: Kelly Kaufman

5 When An Apology Isn’t An Apology

When An Apology Isn’t An Apology

Added by Richard Holland on November 20, 2014

6 Content Marketing Strategy: How to Create a Winning Company Blog

Content Marketing Strategy: How to Create a Winning Company Blog

Added by sara callahan on November 25, 2014

7 Robbie

Robbie

Added by Robert Joseph Walker on November 20, 2014

8 It is All Because of Me

It is All Because of Me

Added by David Lewis on September 9, 2014

9 Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Don’t Get Distracted by Gadgets and Gizmos: Master the Basics to Succeed

Added by Brian Cox on November 11, 2014

10 Social Media Should Drive Shoppers to Dealer's Website. Period.

Social Media Should Drive Shoppers to Dealer's Website. Period.

Added by JD Rucker on November 16, 2014

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TOP Featured Blogs

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

Dialing for Dollars: Cold Calling Secrets

I conduct follow up training classes for salespeople that deliver less than 8 units for the month. Out of some 130 salespeople in our organization last month we had 28 that missed the mark. In previous classes I’ve conducted training on various parts of the steps to the sale, overcoming objections, and closing techniques.

This month I decided to drill down…

Think Compliance Isn’t Your Problem? Think Again

News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 7 employees at the same dealership who have been indicted so far this year. Not very pretty.…

When An Apology Isn’t An Apology

Regardless of how hard you work to ensure that your customers have an excellent experience, mistakes happen. No doubt you’ve had customers complain about something – it took too long for their vehicle to be serviced, there was a miscommunication in pricing during the sale, or a general failure…

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to improve behaviors. These efforts range from the monthly spiff on demos or write-ups, to weekend “slasher sales”, to “we’re firing the bottom guy on the board this month”, to the latest twenty-group best-idea bandwagon, and the like. While versions of the aforementioned examples can play a role in bringing a short-term burst of adrenaline, or a…

Blog Posts

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Posted by Sally Whitesell on November 25, 2014 at 6:00pm 0 Comments

Accountability is NOT a

Four Letter Word!…

Continue

Struggling With Commitment Issues?

Posted by Paul Potratz on November 25, 2014 at 3:16pm 0 Comments

Are You Struggling With Commitment Issues?



Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.



On this episode of Think Tank…

Continue

Content Marketing Strategy: How to Create a Winning Company Blog

Posted by sara callahan on November 25, 2014 at 8:52am 1 Comment

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers.

 

There…

Continue

The Thrill of the Hunt

Posted by Misti Miller on November 24, 2014 at 2:07pm 0 Comments

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this…

Continue

Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

Posted by Brian Cox on November 24, 2014 at 12:21pm 0 Comments

FOR IMMEDIATE RELEASE

Urbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer…

Continue

Some Interesting Trends

Posted by Black Book on November 24, 2014 at 12:20pm 0 Comments

Hello and welcome to this week’s Used Car Market Report, with insights from Ricky Beggs and Black Book. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement will spread over to the new and used auto lots.



Even though there were comments…

Continue

Hard Work...Together

Posted by Rob Gehring on November 24, 2014 at 9:34am 0 Comments

Greetings,

There's a new Nike commercial on television that has such a positive uplifting point it should be a part of every one of our companies themes. It is Lebron James and the Cleveland Cavaliers in the huddle prior to the game. Every professional sports team has a session…

Continue

Building Rapport Before the Lead Is the Way to Win the Sale

Posted by Timmy D. James on November 24, 2014 at 8:58am 0 Comments

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

Continue

TOP Featured Discussions

Girls Grasp Negotiation Tactics When We Show Them How

By : Molly Fletcher


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


I’ve always treasured time with my three girls, especially knowing that in our society, daughters can have a hard time claiming their own unique voices to ask for what they…

How 2 Minutes Can Set You Up for a Successful Day

BY ARIANA AYU


We all occasionally have hectic, frantic, crazy days. This 2-minute technique can reset your day for success and serenity.


Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant


Have you ever…

The HIGHEST ROI process ever is also the least implemented

The most important process COACHING

 

*5 Point Strategy to grow your own coaches

 

Coaching = A training or development process

 

    At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because…

McKinsey Projects Autonomous Cars and Car-sharing. What Does It Mean for Dealers?

McKinsey Quarterly: A road map to the future for the auto industry

McKinsey is projecting a very different automobile market in the not-too-distant future. Are dealers and manufacturers ready?

Do you price according to your competitors' pricing?

I know that's probably a bit of a naive question, but if you're pricing for what the market will bear, what help do you turn to for that? What product? What is out there besides VinSolutions? Or are you less interested in what your competitors are asking than in what you must price it at to make a profit?

Additionally, who is your competitor? Do you consider only those geographically nearby or are you starting to think about the Carvana's and Beepi's of the online auto-sales…

Forum

The HIGHEST ROI process ever is also the least implemented

Started by Roger Williams in Dealer Forum. Last reply by Roger Williams Nov 10. 11 Replies

The most important process COACHING *5 Point Strategy to grow your own coaches Coaching = A training or development process     At virtually every dealership in America we routinely promote our top sales associates into management. We promoted them because they demonstrated the ability to sell cars at a high level. Selling cars at a high level as an individual is a totally different skill set than coaching a team to perform at a high level. The two skills are actually quite opposite. Typically…Continue

Tags: #Winning, #Developing, #Coaching

It's Time to Pivot Customer Service

Started by IC. Collins in dealerELITE Professional Experience Nov 19. 0 Replies

By : Frank EliasonShared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantLet's start off with a very basic question, why do you contact a Customer Service department? For most of us it is certainly not because we have a desire to. The fact is that often the need for Customer service…Continue

3 Opening Remarks to Use on Your Next Sales Call

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY JOHN BRANDON@JMBRANDONBBHere are three ideas for how to start your next sales call. Use them to spark interest in the conversation.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantFor those who make frequent sales calls, it can be hard to stay creative--especially if you make…Continue

11 Powerful Ways to Boost Your Sales Right Now

Started by IC. Collins in General Forum for dealerELITE Members yesterday. 0 Replies

BY PETER ECONOMYSell local but think global to increase your sales and grow.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantEach year, American Express sponsors an event dubbed Small Business Saturday. The event--always held on the first Saturday…Continue

What Comes First: The Sale or the Financing?

Started by Mike Elliott in F&I Forum on Sunday. 0 Replies

There are a lot of mysteries in life. What happened to the lost city of Atlantis? Does Bigfoot really exist? Who shot JFK? For car dealers, unlocking the secret to sales and financing isn’t science fiction, but it can be cause for good debate. Is it best to sell the car and then find the financing, or secure the financing and then find the right car? The answer is a little of both.When a customer comes to you looking to make a purchase there are a lot of things that happen almost…Continue

Tags: dealership, management, F&I, financing, sales

An Almost Foolproof Way to Achieve Every Goal You Set

Started by IC. Collins in dealerELITE Professional Experience on Saturday. 0 Replies

BY JEFF HADEN@JEFF_HADENStep One: Stop focusing on the actual goal.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales ConsultantI love setting goals.Unfortunately, my goals don't always love me back.I've tried using silence to accomplish a goal, and I've tried to sneak up on big goals, and…Continue

One company, one focus, one market.

Started by IC. Collins in General Forum for dealerELITE Members on Sunday. 0 Replies

That's TechAutoCareers the online resource for automotive sales consultants. TechAutoCareers is the first and only company with the firm commitment to satisfying one important market, the automotive sales consultants.Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales…Continue

The 15 Characteristics of People Who Succeed at Sales

Started by IC. Collins in dealerELITE Professional Experience 21 hours ago. 0 Replies

By : John RamptonIf you’ve ever been involved with sales, then you know that it’s not for the faint of heart. Whether it’s selling a pair of sneakers at a store, a new heating system to homeowners or pitching a startup to investors, making that sale depends on the appearance, knowledge and enthusiasm of the salesperson. Quite…Continue

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Video: What's it like to wakeboard behind a Ferrari F50? Glad you asked

Filed under: , , , ,

Ferrari F50 Wakeboarding

Peons. Peasants. Plebians. Ohioans. You think the videos that show you water skiing or wakeboarding behind pickup trucks are cool? They aren't. Wakeboarding behind a Ferrari F50, though, is most assuredly awesome.

Those over-wealthy Einsteins at YouTube channel Tax The Rich have released their latest stunt, which shows a charming yellow F50 towing a wakeboarder down what looks like an irrigation canal. It really is as cool as it sounds.

Continue reading What's it like to wakeboard behind a Ferrari F50? Glad you asked

What's it like to wakeboard behind a Ferrari F50? Glad you asked originally appeared on Autoblog on Tue, 25 Nov 2014 19:58:00 EST. Please see our terms for use of feeds.

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TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Jim Radogna

San Diego, CA, United States

4. Kristopher Hampton

Destin, FL, United States

5. Mike Elliott

Washington, DC, United States

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Dave's Corner

Automotive News - Dealers

Discounts, falling gas prices driving Nov. sales higher

The U.S. auto industry may post its highest November sales volume since 2001, and one forecaster says light-vehicle transaction prices are on pace to reach the highest level ever for a second consecutive month.

Ford Mustang goes to Dubai

Ford is rolling out all the stops for the international debut of its pony car.

Ford to keep base price stable on Explorer, but raises top trim level

Ford has held the line on prices for the refreshed 2016 Explorer crossover, but a new top-of-the-line Platinum trim raises the ceiling on what a customer can spend for the hot-selling full-size crossover to well above $50,000.

Buffalo dealers dig out while Ford restarts stamping plant

Auto dealers in the Buffalo are reopening this week after digging out from the massive snowstorm that dumped up to 7 feet of snow in some areas.

Recent National Job Listings

1. IC. Collins

Midland, TX, United States

2. Dave Anderson

Agoura Hills, CA, United States

3. Jim Radogna

San Diego, CA, United States

4. Kristopher Hampton

Destin, FL, United States

5. Mike Elliott

Washington, DC, United States

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Wards Auto Dealer News Feed

World Vehicle Sales Inch Up in October

Brazil saw deliveries pass 300,000 units in the month for the largest volume seen since January, but was still down 7.1% from year-ago levels.

read more

Consumers Switch to Subcompact Cars in Russia, finds Frost & Sullivan

LONDON, Nov. 26, 2014 /PRNewswire/ -- Russia will emerge as a top automotive market in Europe as consumers in the country are beginning to place emphasis on driving dynamics and are willing to pay more for advanced driveline technology features. Government initiatives – such as...


Mercedes’ Metris Van Sits Out Game of Tariff Chicken

By labeling the Metris vans passenger MPVs, Daimler hopes to avoid a 25% duty on commercial vehicles imposed by the U.S. 50 years ago in retaliation for a German tariff on poultry imports.

read more

Automotive News - Breaking News

Takata airbag rupture in Japan signals more automaker recalls

Japan's transportation ministry said a Takata airbag ruptured in a model not covered by existing recalls, suggesting automakers may have to expand safety campaigns to replace the devices linked to five deaths.

Chrysler pressed by NHTSA to move faster on Takata airbag recall

U.S. regulators told Fiat Chrysler Automobiles to speed up its recall of airbags with faulty inflators linked to at least five deaths. NHTSA said in a letter Tuesday to the company that it should begin its recall of cars with Takata airbags Dec.

U.S. auto loan originations at highest level in 9 years, N.Y. Fed says

Americans took out the most auto loans in nine years during the third quarter, according to the Federal Reserve Bank of New York's quarterly Household Debt and Credit Report.

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