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Status posted by Tony Troussov 3 minutes ago
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Tony Troussov commented on Brian Pasch's blog post 'Are You Playing Russian "Review" Roulette?'
Brian, why do Russians always get the shaft?   :)))   Tony Troussov Your Russian Sales Trainer
8 minutes ago
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Jason McIntosh "Jmac" left a comment for Matt Thomas
Nice to have you Matt! Share and Grow! This is the Greatest Industry Ever!
16 minutes ago
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Jason McIntosh "Jmac" and Matt Thomas are now friends 18 minutes ago
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Ray Howard replied to dealerELITE's discussion 'DealerELITE Needs Your Help!'
Mike,  This discussion appears to be going in an unintended direction where my comment is concerned. I simply was stating that vendors could not truthfully complete the survey (unless it has been redesigned since I tried to take it) without…
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Mo Johnson and Dan Weik are now friends 1 hour ago
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dealerELITE replied to dealerELITE's discussion 'DealerELITE Needs Your Help!'
We love all the comments here, positive or negative... and we also understand why the vendor community feels the way you do. However, there are a lot of questions that pertain to what types of thing you like to engage in. You DO NOT have to be in…
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Steve Roloff replied to dealerELITE's discussion 'Dealer Defender - January 2012'
Great article my friend!
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Bobby Compton shared dealerELITE's page on Facebook 1 hour ago
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Jay Prassel commented on James A. Ziegler's blog post 'TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?'
@Thomas, great point on the privacy issues. I have not only worked as a profitability consultant, but also as an expert witness for dealers on compliance lawsuits, mostly payment packing, deceptive practices, advertising, etc. I have had many calls…
1 hour ago
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Wibiya Tool Bar Down Below

This Wibiya toolbar thingy at the bottom of the screen is very annoying. And in case anyone cares to know. I tried this tool on my own blog because I thought (for about 10 minutes) that it was neat.But then I did a site test and found that it slowed…See More
Blog post by SCOTT TYNER 2 hours ago
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Bobby Compton shared dealerELITE's page on Google +1 2 hours ago
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Bobby Compton promoted dealerELITE's page 'Be dE Elite' 2 hours ago
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Automotive News - Dealers

Roger Penske honored with Keith Crain Lifetime Achievement Award

Auto industry icon Roger Penske received the 2012 Keith Crain/Automotive News Lifetime Achievement Award tonight. GM North America President Mark Reuss presented Penske with the award, along with Keith Crain, chairman of Crain Communications Inc.

Cadillac to shine early spotlight on ATS in Super Bowl return

GM execs have been telling just about anyone who will listen how importantly they view the upcoming launch of the Cadillac ATS sport sedan. Now, they plan to tell a few hundred million more.

Share of U.S. buyers shying away from imports rises, J.D. Power says

The share of new-vehicle buyers steering clear of imports because of their origin has risen to a historic high, JD Power and Associates said today.

Tiny Chevy Sonic to get big Super Bowl pitch

GM plans to air a pair of commercials on Super Bowl Sunday to plug its Chevrolet Sonic small car, which has been selling well since its autumn launch despite a Web-only marketing campaign.

Don't sneer at Wuling's microvans -- they should count as GM sales

So which company is the world's largest automaker -- Volkswagen or General Motors? A deceptively simple question. Last week, GM announced that it had sold 9.03 million vehicles in 2011, while Volkswagen says it sold 8.16 million units.

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Automotive News - EUROPE

GM names product chief Barra to Opel's board

General Motors has appointed its third top executive in as many months to the board of its ailing Opel unit, the German automaker said today.

Fiat, PSA may need tie-up to compete with Germans

Having long resisted the overtures of rival Fiat, PSA may decide that an alliance is the only way to close the widening gap with European market leader Volkswagen, whose investment firepower and geographic reach mean the weaker players risk falling...

Ford unveils new global ad slogan: Go Further

Ford has a new slogan that underscores confidence that its recovery is almost complete six years after its near collapse. "Go Further" will be used in marketing campaigns, replacing "Drive One" in North America and "Feel the Difference" in Europe.

Lexus peps image in bid to hit pre-crisis sales levels

Toyota aims to boost sales of its Lexus brand by pepping its image in a bid to bring demand back to levels last seen before the financial crisis hit.

Kia builds 1 million cars at Slovak factory

Kia has built its one millionth car at its Slovak factory, five years after production first started.
 

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  • Dave Anderson
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  • Mathew Koenig
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Dealer Defender January 2012

 

Educational

TOP Featured Blogs

My How Things Change

Just caught up with an old Automotive News Jan 16th. Group One CEO Earl Esterberg article titled Hesterberg to Carmakers: Be Mindful of Margins. Found that to be amusing since Earl was 2nd in command at Nissan back in the mid to late 80's when Nissan was all screwed up. I remember they took us to Disney World to learn the Disney way. We then had a business meeting about one of the new models coming out. At that time dealers were allowed to ask questions. I remember like it was yeaterday. I…

Top 3 Signs You're Ready to Outsource Your Digital Signage

  1. Your screens are blank or filled with state content. Remember when you first deployed your digital signage network? Everyone was so excited to see the new technology in action. You had grand plans to produce content on a regular basis and keep the screens engaging for viewers. Then something happened. Maybe the person who led the initiative got promoted to another position. Or perhaps the person who knew how to run the software left the company. Maybe everyone involved in the…

Team players are extraordinarily,- ordinary!~

Do you want to be unique, special and extraordinary? 

The world is filled with people set on changing the game rather than bettering it!~

Team players are extraordinarily,…

AutoSuccess/dE December published blog winner

 

Congratulations to Jim Ziegler

for being selected by AutoSuccess Magazine. Read his December published blog article!

 

READ HERE

Blog Posts

SCOTT TYNER

Wibiya Tool Bar Down Below

Posted by SCOTT TYNER on January 27, 2012 at 12:00pm 0 Comments

This Wibiya toolbar thingy at the bottom of the screen is very annoying. And in case anyone cares to know. I tried this tool on my own blog because I thought (for about 10 minutes) that it was neat.

But then I did a site test and found that it slowed my site down for my visitors. It made my site load too slow. I realize that for this forum that's not that big a deal because this is a member site. However, am I the only person who…

Continue
Alan Heath

Woody Butts Chevrolet Doing Away With True Car !

Posted by Alan Heath on January 27, 2012 at 11:01am 0 Comments

  I'm proud to announce that the dealership I work at, Woody Butts Chevrolet woodybuttschevy.com , in Cochran, Ga. is doing away with True Car as a lead provider. I'm happy about this because it just doesn't make good business sense to pay for leads that you lose money on @ the time of sale.  As Automobile Professionals, we must continue to protect our industry from Vulchers.

doug wolford

My How Things Change

Posted by doug wolford on January 27, 2012 at 2:59am 0 Comments

Just caught up with an old Automotive News Jan 16th. Group One CEO Earl Esterberg article titled Hesterberg to Carmakers: Be Mindful of Margins. Found that to be amusing since Earl was 2nd in command at Nissan back in the mid to late 80's when Nissan was all screwed up. I remember they took us to Disney World to learn the Disney way. We then had a business meeting about one of the new models coming out. At that time dealers were allowed to ask questions. I remember like it was yeaterday. I…

Continue
John Morgan

Top 3 Signs You're Ready to Outsource Your Digital Signage

Posted by John Morgan on January 26, 2012 at 3:21pm 0 Comments

  1. Your screens are blank or filled with state content. Remember when you first deployed your digital signage network? Everyone was so excited to see the new technology in action. You had grand plans to produce content on a regular basis and keep the screens engaging for viewers. Then something happened. Maybe the person who led the initiative got promoted to another position. Or perhaps the person who knew how to run the software left the company. Maybe everyone involved in the…
Continue
Brian Pasch

Are You Playing Russian "Review" Roulette?

Posted by Brian Pasch on January 26, 2012 at 2:47pm 4 Comments

Car dealers are being scammed because of their desire to catch up with the Internet Reputation Management (IRM) bandwagon.  

The scam I am speaking of involves companies telling dealers that they will "post" reviews for the dealership as a  paid…

Continue
Tim Byrd

"Baby Needs a New Pair of Jet Ski's."

Posted by Tim Byrd on January 26, 2012 at 1:34pm 0 Comments

Does your warranty guy love you? I think I know why!  

 Yesterday, I met with a dealer who said and I quote, "I figured up that I have sent (current warranty company) $1,000,000 in the last 5 years." and your claims I asked?  "Around $50k per year". Is this YOU? Did you give your 3rd party warranty company a $750,000 profit? There is a better way!

  

You can set up a Dealer Owned Reinsurance Company.

  By setting up your own…

Continue
Stephanie Young

Diplomatic Immunity From Unreasonable Expectations

Posted by Stephanie Young on January 26, 2012 at 1:30pm 0 Comments

Recently, I was in a wedding with a large number of bridesmaids and a bridezilla who struggled to provide some kind of leadership for the group.  As a result, there was miscommunication and a mind field of emotions to traverse.  Once the wedding was over, one of the bridesmaids sent me a text message that said, “A diplomat is a person who can tell you in such a way to go jump off a bridge with cement…

Continue
Bobby Compton

Team players are extraordinarily,- ordinary!~

Posted by Bobby Compton on January 26, 2012 at 11:08am 0 Comments

Do you want to be unique, special and extraordinary? 



The world is filled with people set on changing the game rather than bettering it!~



Team players are extraordinarily,…

Continue
Bobby Compton

Always make new mistakes!~

Posted by Bobby Compton on January 26, 2012 at 12:00am 4 Comments

Someday's I really think I know what I'm doing and other day's I just know it. 



A life full of mistakes equates to one who lives for opportunities!



Opportunities are mistakes others are afraid to…

Continue
doug wolford

DEALER CONTRACTURAL PROTECTION

Posted by doug wolford on January 25, 2012 at 2:48pm 0 Comments

Many dealership contracts are signed by not only the Dealer but the GM, service manager, sales manager, parts manager and body shop manager. If this is the case and it has been for many many years. This year is when the dealer should review every contract. Thats right pull every contract with every vendor. If you dont have it, get a copy from the vendor. If the vendor doesnt have contract or will not provide it for some reason send them a certified letter clearly stating your now on a day to…

Continue

TOP Featured Discussions

Gas station lesson

Today I got a great reminder of why it's important to be a hard worker. I was at the gas station filling up my Mercedes S 600 with premium unleaded fuel ouch that's not fun. As I was doing so a man rode up on a bicycle to go to the garbage and find cans.  Normally I don't keep much cash on me but today I had a little bit so I reached in my pocket and handed him a $20 bill and said here you go take a day off.
He said thank you then rode off on his bike. But he didn't take the day off, indtead he…

DealerELITE Needs Your Help!

Happy New Year and thank you for our best year ever in 2011!

We are asking for your help. Please fill out this survey!  
We've know that …

social networking

Does anyone else feel like they are on  networking overload?  There are only a few I care about, and this is one, but all of the rest are "important".  It has become almost a full time job even for small companies.  I just counted 12 tweets from one dealer today.  How do we make this really work for us? Is anyone really paying attention?  I would rather spend my time catering to my clients needs and trying to learn something new that will benefit them. Thoughts?

Forum

Matthew Daniel Page

Tesla viewing

Started by Matthew Daniel Page in Dealer Forum 22 hours ago. 0 Replies

Tesla is an electric car company headquartered in Silicon Valley. They have a store in a shopping center at Fashion Island in Newport Beach, CA, where I went on Tuesday, right near the Macy's store. They currently have 2 models, the S and the Roadster. The S is the 4 door with a trunk that is hidden from view, but all accessible from the back seat, when lifted up in one piece with the glass and trunk with the look of a hatch, but the trunk privacy. The front has more storage for cargo. The…Continue

Mathew Koenig

Gas station lesson

Started by Mathew Koenig in General Forum. Last reply by Andrew Myers on Wednesday. 1 Reply

Today I got a great reminder of why it's important to be a hard worker. I was at the gas station filling up my Mercedes S 600 with premium unleaded fuel ouch that's not fun. As I was doing so a man rode up on a bicycle to go to the garbage and find cans.  Normally I don't keep much cash on me but today I had a little bit so I reached in my pocket and handed him a $20 bill and said here you go take a day off.He said thank you then rode off on his bike. But he didn't take the day off, indtead he…Continue

Tags: work, hard, motivation, Training

Robert S Wood

Seeking: Seasoned Automotive Sub-prime/Secondary Finance Manager

Started by Robert S Wood in Employment Listings - MIDWEST (ND, SD, NE, KS, MN, IA, MO, WI, IL, MI, IN, OH) on Wednesday. 0 Replies

Are you currently or have you recently been employed in the automotive industry as a Finance or Sub-prime manager?Tired of dead end jobs with limited opportunity?StateWide Ford Lincoln in Van Wert OH is seeking a seasoned professional Sub-prime/Secondary Finance Manager.  We have relationships with numerous secondary and primary finance sources (22 at last count) and are open to establishing relationships with others as needed.  We are a smaller, but busy store with strong community ties and…Continue

Robert S Wood

Seeking: Seasoned Automotive Sub-prime/Secondary Finance Manager

Started by Robert S Wood in Employment Listings - NATIONAL on Wednesday. 0 Replies

Are you currently or have you recently been employed in the automotive industry as a Finance or Sub-prime manager?Tired of dead end jobs with limited opportunity?StateWide Ford Lincoln in Van Wert OH is seeking a seasoned professional Sub-prime/Secondary Finance Manager.  We have relationships with numeroussecondary and primary finance sources (22 at last count) and are open to establishing relationships with others as needed.  We are a smaller, but busy store withstrong community ties and due…Continue

Jim Sabia

Finance Manager - Boat and RV Dealership

Started by Jim Sabia in Employment Listings - SOUTHEAST (KY, TN, NC, SC, GA, AR, LA, MS, AL, FL) on Wednesday. 0 Replies

Hello Everyone,Top Notch Marine & RV, a multi-location boat and RV dealership in sunny Florida, is seeking an experienced F&I professional and closer.We have locations in Fort Pierce and Melbourne, with a third store planned for the Fort Lauderdale area.This is a perfect opportunity for a seasoned veteran looking to enjoy a slower paced, 40 to 45 hour a week position. Since 1987, our company has been an industry leader with consistent growth even in the last 4 years. We have plans to…Continue

dealerELITE

DealerELITE Needs Your Help!

Started by dealerELITE in General Forum. Last reply by Ray Howard 1 hour ago. 8 Replies

Happy New Year and thank you for our best year ever in 2011!We are asking for your help. Please fill out this survey!  We've know that tens of thousands of visitors come to dE and many of you visit on a weekly and sometimes daily basis.Please invest a few minutes to take our survey. Our sole purpose is to help us improve on what we already do and deliver more value and content to you in 2012.It's because of you that we have grown to be the largest social network in retail automotive.Take the…Continue

Tags: kindle, poll, survey

Chris Irwin

Sales Management Training

Started by Chris Irwin in Expert Advice Needed. Last reply by Tony Troussov 17 hours ago. 3 Replies

What seminars/trainers do you recommend for Sales Management/Manager training? How about F&I?Continue

Ken Beam

Do you like to sell Volkswagens? 2 IMMEDIATE SALES POSITIONS AVAILABLE, EXPERIENCE REQUIRED, GREAT PAY!!

Started by Ken Beam in Advertising/Marketing Forum Jan 18. 0 Replies

Looking for an ideal new long term career as a Sales Consultant? Consider the facts on Douglas Volkswagen:1- Have been in business in Summit, NJ for 47 years based on core principles of morality and integrity.2- Are selling a vehicle that is up over 40% in sales volume from last year.3- Is part of an organization in Volkswagen that is spending 71 billion over next 5 years in an effort to be the #1 auto seller in global sales.Douglas Volkswagen in Summit, New Jersey has immediate opening…Continue

Tags: Rockaway-NJ, Linden-NJ, Edison-NJ, Car-Sales-Jobs-NJ, Bernardsville-NJ

Sally Whitesell

social networking

Started by Sally Whitesell in Social Media. Last reply by Kenny Atcheson on Tuesday. 7 Replies

Does anyone else feel like they are on  networking overload?  There are only a few I care about, and this is one, but all of the rest are "important".  It has become almost a full time job even for small companies.  I just counted 12 tweets from one dealer today.  How do we make this really work for us? Is anyone really paying attention?  I would rather spend my time catering to my clients needs and trying to learn something new that will benefit them. Thoughts?Continue

Andrew Kappler

Parts and Accessories Internet Inventory Solution

Started by Andrew Kappler in Expert Advice Needed Jan 16. 0 Replies

I am looking to list my parts and accessories online, I am need of a company that provides this solution and integrates seamlessly, functionality to include keyword search, part # search along with a schematic of searched part/accessory,is there anyone doing this now or knows of a company that can do this... Input appreciated... Thank youContinue

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3. Napa, California 2011

Added by Gary Bishop on January 21, 2012

4. Napa - Before Sheryl Crow Concert

Added by Gary Bishop on January 21, 2012

5. NADA 2012

Added by Grant Cardone on January 25, 2012

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    Previous Poll Result - TRUECAR

    Of the members who voted, nearly 57% said they have lost interest in TrueCar/ZAG or will cancel their accounts. Only 9% said they would still sign up with them.

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    Recent National Job Listings

    Seeking: Seasoned Automotive Sub-prime/Secondary Finance Manager

    Are you currently or have you recently been employed in the automotive industry as a Finance or Sub-prime manager?

    Tired of dead end jobs with limited opportunity?

    StateWide Ford Lincoln in Van Wert OH is seeking a seasoned professional…

    Regional Sales Manager Wanted - New iPad Platform Product Launch

    IntellaCar is looking for a professional regional sales manager who knows day-to-day operations and sales processes at auto dealerships.  Only tech savvy professionals with earned relationships and hands-on experience in the retail auto industry need apply!

     

    Go to www.IntellaCar.com to learn more about this game-changing iPad platform that empowers Sales Consultants to stay a step ahead of today's educated…

    Environmental Health and Safety Engineers, Office Managers

    KPA has several job openings throughout the country and at corporate head office in Colorado. Please go to http://www.kpaonline.com/about/careers-culture.html for more details.

    AutoMax Recruiter/Trainer

    So you want to be an AutoMax Recruiting and Training Trainer…. MUST have previous experience Recruiting/Training inexperienced salespeople!

    If you’re anything like me, you thought you could be, and wanted to be, a trainer after your first sales meeting at the dealership, or for sure after the first time you observed a trainer in person. You thought, ”Hey I can do that, and I can do that better than he or she does it!” The year went by, and another, and then 10 years are gone and that…

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    Automotive Digest - Industry News

    Ford Reduces Wind Noise on New Escape With Acoustic Mirror

    Ford is using an elliptical acoustic mirror to measure wind noise in its all-new Ford Escape. The mirror is like a satellite dish with a microphone placed a short distance from the Escape to collect sound and identifies "hot spots" where noise penetrates the vehicle's interior. Drivers can listen to music or conversation rather than external noises.

    Debate Continues Over Advantages of EV vs. CNG Vehicles

    Debate is expected to continue over the advantages of CNG-fueled versus electric vehicles. Analysts say the popularity of both types of vehicles will increase over the next ten years. Pluses on the side of EVs include efficiency, availability/cost of charging stations, and fuel costs. Long range and no charge time involved make CNG-fueled vehicles attractive.

    Many Unresolved Issues Relating to Autonomous Vehicles

    Tests show computerized systems to replace human drivers are now largely workable and could greatly limit human error, which causes most of the 33,000 deaths and 1.2 million injuries that now occur each year on U.S. roads. Legal liability, privacy, law enforcement, and insurance regulation issues have yet to be addressed and may pose more problems than the technological challenges.

    Mirror, Mirror – Who Has the Shortest Inventory Stay of All?

    TrueCar.com publishes January list of inventory trends among automaker brands, ranking the shortest and longest inventory stay before they sell for 2011 and 2012 vehicles. On average, large SUVs (86 days) and large cars and trucks stay on dealer lots longer, while subcompact cars (26 days) sell much faster. First 2012s off the lot indicate the Cadillac CTS Wagon and Hyundai Equus are hot!

    Drivers – Scosche That Phone Call!

    There is a new device called "Scosche" coming down the tube that will automatically shut off the driver's cell phone if the driver is behind the wheel of the car - taking all the guesswork out of dodging parents and police for teens while driving. Manufacturer claims digital device prevents texting, emailing, the use of phone camera and other apps in the hands of the driver.

    Automotive News - Breaking News

    Analysts react: 'It will get tougher' to 'Ford can do surprisingly well'

    Ford reported a lower-than-expected fourth-quarter profit on Friday as operations outside North America fell short of expectations and commodity costs shot up across all regions.

    Audi Super Bowl spot casts car headlights as vampire slayer

    Audi on Thursday released its Super Bowl spots from Venables, Bell and Partners, San Francisco. In it, the car's signature headlights kill a bunch of camping vampires.

    Mulally quotes chronicle Ford's long road back

    Ford CEO Alan Mulally joined the automaker in September 2006 as the company was sliding towards a $12.6 billion loss for the year. Since then, it's been two more annual losses followed by three straight years of profit. That includes $20.

    Ford Q4 operating profit slips to $1.1B on Europe, Asia losses

    Ford said its pretax operating earnings in the fourth quarter fell 15 percent to $1.1 billion, in part due to widening losses in Europe, as the company posted its third straight annual net profit.

    GM seen accelerating Opel restructuring as sales plunge

    The financial crisis in Europe is adding new urgency to General Motors' attempt to turn around its money-burning Opel unit. The U.S.

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