message from the founders

DealerELITE was created to help automotive professionals connect to the best and the brightest within our industry while sharing best practices.  We're happy to have you here!

Latest Activity

IC. Collins posted discussions
35 minutes ago
Tyler Larson updated their profile
5 hours ago
Mike Vogel updated their profile
8 hours ago
steven chessin commented on Rebecca Kon's blog post Your Dealership's Staff Wants a Culture of Appreciation
""Thanks for reading, Larry and Steven! :-)" exactly my point - civilized people do it naturally"
9 hours ago
Profile IconLinda Webber, Jody, nicolas james vignau and 1 more joined DealerELITE.net
11 hours ago
Daniele Rozzoni and Mike Elliott are now friends
11 hours ago
Rebecca Kon commented on Rebecca Kon's blog post Your Dealership's Staff Wants a Culture of Appreciation
"Steven, I agree - naps are calorie free and so much better for you!Yes Larry! It can be the smallest gesture, but it can make a difference in a big way!Thanks for reading, Larry and Steven! :-)"
11 hours ago
DealerELITE's blog post was featured

So You Think You Could Sell Cars? Take The Car Sales Challenge

Did you ever wonder if you would be good at selling cars in today's market?Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?Why do some Sales Consultant's succeed when others don't?  Now you have an opportunity to find out! dealerElite  searched for and found the World's Most Effective Sales Aptitude Assessment.   All dE members and their friends now have the opportunity to use "The Car Sales Simulator" until the end of The Month . Take the…See More
12 hours ago
DealerELITE commented on Stan Sher's blog post Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)
"Stan thank you for sharing"
12 hours ago
Stan Sher's blog post was featured

Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)

What?It is time to talk about the F&I department in the dealership and how the BDC (GRC) department can help improve product penetration. The typical discussion with regards to business development is always about lead handling and appointments. The BDC discussion is one that can go on for hours and even days because it is…See More
12 hours ago
jeff sterns's blog post was featured

Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.Here are some things that we have found to be true with chat that…See More
14 hours ago
steven chessin commented on Rebecca Kon's blog post Your Dealership's Staff Wants a Culture of Appreciation
"Rebecca - I just noticed - Larry said, "very well written" -- I wrote "great idea" ---- appreciation is natural  - lack of appreciation is un-natural. In every baseball game you see congrats after runs are scored and in the…"
15 hours ago
Paul Potratz posted a blog post

You spend how much on coffee?

You can't expect to see an increase in overall sales if you're afraid to put money towards your advertising budget. Freeing up budget is easier than it sounds, especially if you know how your current allocation of funds should be laid out.On this week's Hard Facts, Samantha helps you crunch the numbers and offers opportunities for aligning your sales goals with your advertising budget. See More
15 hours ago
Mike Elliott commented on sara callahan's blog post Vendors: Don’t Be So Darn Annoying!
"Great advice for we vendors. Thanks for posting this."
16 hours ago
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: July 19 - 25

We love bringing you the top news stories and blogs for the auto industry each week! Staying up with the trends and changes in the industry and car buyer behavior makes our business better, and we know it can really revolutionize yours too! So enjoy these articles and pat yourself on the back for realizing that the world…See More
18 hours ago
Timothy Marvel posted a status
"Would you read a book on attitude, if it only took 10 seconds a day?"
18 hours ago
Larry Hayes commented on Rebecca Kon's blog post Your Dealership's Staff Wants a Culture of Appreciation
"Very well written Rebecca, I agree with this. A pat on the back goes a long way, it shows that your hard work and dedication is appreciated."
20 hours ago
Mike Elliott posted a discussion

Used Car Prices Fall for Third Straight Month in July. How will this affect re-marketing and trade in values?

Late-model used-car prices dipped below $23,000 in July for the first time this year, settling at $22,919. That's a 0.78 percent drop from June, and it's the third month in a row that prices have dropped.Related: What’s the Most Affordable Car in 2014?The Hyundai Sonata Hybrid's price fell the most in…See More
20 hours ago
jeff sterns posted a blog post

Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.Here are some things that we have found to be true with chat that…See More
yesterday
Paul Schnell replied to Mike Elliott's discussion Buyers are Liars. 17 Fibs that Buyers Tell
"Like.  Buyers are liars because buyers are scared. It's human nature; a defensive reaction.  It's the same reason a two year old with a chocolate-smeared face and a mountain of cookie crumbs at his feet swears he didn't…"
yesterday

Photos

Loading…
  • Add Photos
  • View All

DealerELITE | The most recognized automotive social network in the world. Sign-up now to engage with the best and brightest of our industry!

TOP 5 Photos This Week

 

Please Support dealerELITE Sponsors

Featured DealerELITE Members

Motivate | Educate | Inspire

dealerELITE Featured Photos

Listings

Motivational | Educational | Inspirational

TOP Featured Blogs

Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.

Here are some things that we have…

Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)

What?

It is time to talk about the F&I department in the dealership and how the BDC (GRC) department can help improve product penetration. The typical discussion with regards to business development is always about lead handling and appointments. The BDC discussion is one that can go on for hours…

What's the NEW TOP Reason Women Buy?

Today's Women’s Wednesday we are focusing on the new top reason women are buying from their sales advisor. Trust has always trumped price when it comes to buying from a sales advisor, but now, in our latest mid-year #bigdata report directly from women's reviews, “trust” no longer has the top spot.

R-E-S-P-E-C-T! Aretha Franklin couldn’t define it better. Respect is now the #1 prerequisite to trust in the formula to selling to women.

The top 5 reasons women buy from their sales…

Why customers keep coming back to your dealership

Greetings Friends,   

 

The price of your services is not what keeps your customers coming back to your dealership. It is the amount of care you give them. When we are directed by the discounted price alone, we are developing the wrong kind of culture.

 

Click the link below to find out how to develop a caring culture in your dealership.

 …

Blog Posts

You spend how much on coffee?

Posted by Paul Potratz on July 25, 2014 at 12:37pm 0 Comments

You can't expect to see an increase in overall sales if you're afraid to put money towards your advertising budget. Freeing up budget is easier than it sounds, especially if you know how your current allocation of funds should be laid out.

On this week's…

Continue

The Top Ten Auto News Stories of the Week: July 19 - 25

Posted by Rebecca Kon on July 25, 2014 at 10:08am 0 Comments

We love bringing you the top news stories and blogs for the auto industry each week! Staying up with the trends and changes in the industry and car buyer behavior makes our business better, and we know it can really revolutionize yours too! So enjoy these articles and pat yourself on the back for…

Continue

Fill the Gaps in Lead Generation with Chat

Posted by jeff sterns on July 25, 2014 at 2:00am 0 Comments

One of the most disturbing trends we're seeing on dealer websites is when they use chat areas as another contact form. It's true that chat is a way to generate leads, but when collecting contact information is the primary goal, the whole point of chat is missed.

Here are some things that we have…

Continue

Sometimes It’s Better To Cut Your Losses

Posted by Richard Holland on July 24, 2014 at 9:48am 0 Comments

I am sure many of you have heard about the recent customer service debacle involving Comcast over the past week. In case you aren’t familiar with what happened, a customer called into their service center attempting to cancel his service after almost a…

Continue

Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)

Posted by Stan Sher on July 23, 2014 at 2:40pm 3 Comments

What?

It is time to talk about the F&I department in the dealership and how the BDC (GRC) department can help improve product penetration. The typical discussion with regards to business development is always about lead handling and appointments. The BDC discussion is one that can go on for hours…

Continue

BLACK BOOK ADDS ANIL GOYAL TO EXECUTIVE TEAM

Posted by Black Book on July 23, 2014 at 2:35pm 0 Comments

Black Book announces the addition of Anil Goyal to its executive team serving as Vice President of Analytics and Strategic Relationships. Best known for providing timely, independent and accurate vehicle valuation data, the addition of Mr. Goyal enables Black Book to broaden its reach into data and trend analysis for customers in a variety of leading industries.



Mr. Goyal comes to Black Book with a deep background in strategy and has held a number of senior positions in the…

Continue

TOP Featured Discussions

6 Infallible Ways to Earn Respect

BY GEOFFREY JAMES ~ Edited by I.C. Collins

There's no management tool more important than respect. Here's how to make sure you're getting it.

Business may be all about money, but the currency that's traded inside every organization is respect.

If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.

Contrary to popular…

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.

Google My Business also includes the ability…

Are You Committed To Your Future

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.

The problem is these stories and these individuals are the exception, not the rule.

They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.

He's frustrated because he's made the exceptional, rare case…

Buyers are Liars. 17 Fibs that Buyers Tell

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)

One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed.…

6 Tips to Auditing Your Business’s PPC Campaigns

Whether you’re building your own PPC campaigns or working with a PPC vendor or agency, it’s important for business owners to understand how to evaluate their AdWords campaigns. To help you ensure you’re getting the most out of your campaign, and provide some guidelines to assess your efforts, here are the six most important steps of conducting a PPC audit:

Campaign Structure

A well-structured campaign enables you customize ad copy, landing pages, keywords and…

Forum

Buyers are Liars. 17 Fibs that Buyers Tell

Started by Mike Elliott in Sales Forum. Last reply by Paul Schnell yesterday. 2 Replies

"Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article  from a posting on Motor Trends Blog)One afternoon I upped (approached) a man in the Trucks Department. I'll call him Mr. Hawthorne. He was wandering around with his son, looking at the brand-new Gargantuan Crew Cabs. He told me he was just killing time while his oil was being changed. We started to chat and the next thing you know we're test-driving a new truck. Mr. Hawthorne really seemed to…Continue

Tags: management, car, negotiation, dealership, sales

‘Google My Business’ Is Improving How Local Automotive Dealerships Understand and Connect with Customers

Started by Mike Elliott in Social Media and Reputation Management. Last reply by Mike Elliott on Tuesday. 2 Replies

Google has announced its new streamlined approach for businesses to easily manage their digital presence within Google’s search engine, Google+ and Google Maps . This new update offers businesses one logical dashboard where they can easily manage and update information such as their address, phone numbers, store hours, etc., as well as share content and photos, and read and respond directly to reviews.Google My Business also includes the ability to access Google+ Insights reports, which have…Continue

Tags: Dealership, marketing, plus, Google, D'Andrea

6 Infallible Ways to Earn Respect

Started by IC. Collins in dealerELITE Professional Experience on Tuesday. 0 Replies

BY GEOFFREY JAMES ~ Edited by I.C. CollinsThere's no management tool more important than respect. Here's how to make sure you're getting it.Business may be all about money, but the currency that's traded inside every organization is respect.If you command respect, people listen when you talk and take action when asked. If you don't command respect, well, everyone's just laughing behind your back.Contrary to popular belief, a fancy job title never commands respect. In fact, there are six, and…Continue

dealerElite's Exclusive Interview with Jim Ziegler

Started by DealerELITE in DealerELITE Interviews. Last reply by Glenn Pasch yesterday. 19 Replies

An Exclusive Interview with Jim Ziegler dE gets one-on-one, down and dirty, with the Alpha Dawg DealerElite: What motivates Jim Ziegler? Ziegler: My life and business is all about relationships Chris. I have a philosophy that the most powerful people on Earth are those people that influence the most other people. The power of influence is magnified by the number of relationships a person can manage with the…Continue

Tags: dawg, internet, alpha, ziegler, jim

Are You Committed To Your Future

Started by IC. Collins in dealerELITE Professional Experience. Last reply by DealerELITE on Wednesday. 1 Reply

We love the stories of the average person who gets in the automotive sales industry and makes $100,000 their first year.The problem is these stories and these individuals are the exception, not the rule.They end up reinforcing the "get rich quick" easy money mentality. A newbie starts and after a week or two starts questioning why he isn't making a "boatload" of money yet.He's frustrated because he's made the exceptional, rare case his yardstick, instead of learning the truth about how much…Continue

If you don't...

Started by IC. Collins in dealerELITE Professional Experience on Wednesday. 0 Replies

Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant™If you don't personally respond to your after-hours leads, Your Competition WILL“Give this a Like or Share if you agree!”Continue

Used Car Prices Fall for Third Straight Month in July. How will this affect re-marketing and trade in values?

Started by Mike Elliott in OTHER - Does Not Fit Any Predefined Category 20 hours ago. 0 Replies

Late-model used-car prices dipped below $23,000 in July for the first time this year, settling at $22,919. That's a 0.78 percent drop from June, and it's the third month in a row that prices have dropped.Related: What’s the Most Affordable Car in 2014?The Hyundai Sonata Hybrid's price fell the most in…Continue

Tags: prices, dealership, management, car, value

Want to get ahead at work? Dress like the boss:

Started by IC. Collins in dealerELITE Professional Experience 40 minutes ago. 0 Replies

From your friends The Automotive Sales Fraternity™ TechAutoCareers.com®Want to get ahead at work? Dress like the boss: http://on.wsj.com/18F7wrdWhen an employee takes style direction from higher-ups, "the company looks at it as a sign of emotional…Continue

AutoBlog News Feed

Fiat hangs ten with surf-inspired 500L Vans concept

Filed under: , ,

Fiat 500L-Vans Concept

Fiat 500L-Vans Concept Fiat is all set to ride some waves with its new 500L Vans Concept debuting at the Vans US Open of Surfing in Huntington Beach, CA, on July 26. Inspired by the famous shoe company known to skaters and surfers the world over, the hatchback is packed with seaside style and is ready to show it off at the beach.

The first thing that jumps out about the concept is its grille. It's unlike any other 500L and sports four rings of LED driving lights that are open in the centers. "We added the circular LED DRLs to add a sense of purpose and adventure to this concept," said a Fiat spokesperson to Autoblog via email. Below them are two more foglights, and combined together they should be able keep a party going long into the night after a day of surfing.

Beyond a ton of lighting, the Vans Concept has some extra panache thanks to its three-tone color scheme. It starts with dark blue outlining the car along the bottom, white for the main portion of the body and a lighter shade of blue for the hood, mirror caps and tops of the doors. The roof gets the shoe company's' traditional checkerboard pattern, and there's a rack up there to hold two surfboards and extra gear.

The interior is an even bigger tribute to Vans with the company's stickers from over the years used to decorate the dashboard. Like its shoes, the seats are made from canvas, and the famous waffle sole tread pattern covers the pedals and storage bins.

This concept is more about style than speed, though. According to Fiat spokesperson Angela Bianchi, the drivetrain is left entirely stock with a 160-horsepower, 1.4-liter turbocharged four-cylinder and a six-speed manual gearbox. The 500L will be on display throughout the event from July 26 to August 3, and will be joined by the rest of the brand's vehicles. Scroll down to learn more about Fiat's trip to the beach.

Continue reading Fiat hangs ten with surf-inspired 500L Vans concept

Fiat hangs ten with surf-inspired 500L Vans concept originally appeared on Autoblog on Sat, 26 Jul 2014 00:01:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. Mike Elliott

Washington, DC, United States

2. DealerELITE

Easton, PA, United States

3. IC. Collins

Midland, TX, United States

4. Stan Sher

Cherry Hill, NJ, United States

5. Rebecca Kon

Maitland, FL, United States

Training Solutions

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

Dave's Corner

Automotive News - Dealers

Millennials drawn to car-sharing services, but eventually, they buy

Car- and ride-sharing programs are changing the way city dwellers get around and the way millennials think about car ownership.

Jaguar Land Rover cuts prices on 3 models in China in response to government probe

Jaguar Land Rover will cut prices on 3 models by an average of $32,300 starting August 1, after the National Development and Reform Commission, China's state planner, launched an investigation into monopolistic prices in the auto industry, the...

VW brand replaces its global marketing chief

VW brand's global marketing head, Simon Thomas, will leave the post after about a year in the job. Thomas will be succeeded by Xavier Chardon, VW brand's European sales chief.

GM, Manheim kiss and make up

About four years after a spat strained their business relations, GM and auction company Manheim are starting to kiss and make up.

Recent National Job Listings

1. Mike Elliott

Washington, DC, United States

2. DealerELITE

Easton, PA, United States

3. IC. Collins

Midland, TX, United States

4. Stan Sher

Cherry Hill, NJ, United States

5. Rebecca Kon

Maitland, FL, United States

Badge

Loading…

Wards Auto Dealer News Feed

Finding the Best Van Rental for First-Time Visitors to Los Angeles

LOS ANGELES, July 25, 2014 /PRNewswire/ -- With the glitz of Hollywood, the allure of world-class restaurants and unbeatable weather and natural wonders, L.A. and Southern California have everything it takes for a memorable vacation. From the minute you arrive in Los Angeles, it's...

Toyota of Naperville touts pickup truck lineup near Plainfield, IL

http://photos.prnewswire.com/prnc/20140725/130374 NAPERVILLE, Ill., July 25, 2014 /PRNewswire-iReach/ -- Toyota has built a strong reputation for building some of the most reliable and fuel-efficient cars on the road today.

read more

Kansas City-area luxury dealership fills statewide vehicle void

http://photos.prnewswire.com/prnc/20140725/130352 MERRIAM, Kan., July 25, 2014 /PRNewswire-iReach/ -- Drivers looking for pre-owned Mercedes-Benz vehicles near Manhattan, Kansas have a great resource in the local-area Merriam, Kansas dealership, Aristocrat Mercedes-Benz at Aristocrat Motors.

read more

Automotive News - Breaking News

Millennials drawn to car-sharing services, but eventually, they buy

Car- and ride-sharing programs are changing the way city dwellers get around and the way millennials think about car ownership.

AutoNation: Recalls crimp service

The record recalls this year are creating capacity bottlenecks in the service shops of the country's largest new-vehicle dealership group.

Mitsubishi retools flagship Japan plant before hybrid push

Mitsubishi is overhauling its flagship assembly plant in Japan to slash production costs and boost capacity as it readies for increased output of plug-in hybrid vehicles.

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service