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Latest Activity

Kenny Alward posted a blog post

Federal Judge Decides FTC Can Hold Companies Liable For Data Security

Earlier this month, a Federal District Court judge ruled that the Federal Trade Commission has the authority to enforce and punish companies that fail to…See More
41 minutes ago
Josh Knutson posted a blog post

Mobile Apps Continue to Dominate the Mobile Web

Mobile Apps Continue to Dominate the Mobile WebAs a whole, the adoption of mobile devices continues at a staggering pace. The average consumer is now spending 18.9 hours per week on a mobile device.New data reveals:Your customer is on a smartphone.They are primarily using apps. Apps: Time…See More
1 hour ago
Shawn Lawson commented on Joe Clementi's blog post Not lost...just undiscovered.
"This is great. I have 4 salespeople working for me and each of them can be described here. I really want to discover them and help them to succeed but am having a very hard time doing it. I am a 10 year guy with just 2 years of management experience…"
7 hours ago
Marsh Buice commented on Marsh Buice's blog post Sometimes 1 is all you need
"Joe, etoufee is crawfish tails, shrimp, and lump crab meat in a tomatoe based sauce poured over rice- my wife serves that up with a side of fried fish. It is awesome! Hence why i have to show up at the gym often!  We have to have faith in…"
11 hours ago
Joe Stroffolino and Joe Clementi are now friends
16 hours ago
lance thibodeau is now a member of DealerELITE.net
16 hours ago
Paul Potratz posted a blog post

Why Work Harder For Less?

Why Work Harder For Less?On this week's Think Tank Tuesday:✓ Learn how to identify your clients✓ Find out what you need to be spending time on✓ Determine key mistakes in your sales processSee More
18 hours ago
Fred G. Slabine posted a blog post

Is your dealership blogging? if not why not?

Blogging to Drive SalesAutomotive marketers are shifting their budgets away from “interruption” advertising.  Because 1/3 of the world’s population is on the internet, it is critical that auto, boat, motorcycle and boat dealers go inbound vs outbound to rev up revenue and sales.  It goes without saying, dealers need to be…See More
18 hours ago
John Sternal posted a blog post

Car Lease Credit Approvals Rise Slightly From Previous Month

Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of March were at 69.6%, up from last month’s yearly low of 66.7%. The 69.6% approvals mark is also the level of the last three months, indicating a credit approvals landscape that continues to hover near the “healthy” mark of 70%.The credit approvals rate over the last twelve months stands at 71.7%. Prior to March, the approvals rate had continuously dropped from early fall of 2013 when…See More
19 hours ago
Timothy Marvel posted blog posts
20 hours ago
Joe Clementi commented on Marsh Buice's blog post Sometimes 1 is all you need
"Marsh.  Another excellent post my brother!  We know that in order to persevere through the difficult times we must be committed to our goal for the long-haul.  That no matter what circumstance presents itself –faith will guide…"
20 hours ago
James A. Ziegler commented on James A. Ziegler's event Sales Management Super Conference
" WOW! HOW TO GET YOUR SALES PEOPLE TO SELL 30 UNITS A MONTH...  "
21 hours ago
James A. Ziegler posted a video
21 hours ago
Rebecca Ward posted a blog post

Maternity/Paternity Leave: Did you know that?

When an employee expands their family they will have questions about options for maternity or paternity leave. Here are a few things to consider when an employee requests maternity/paternity leave.Maternity/paternity leave typically refers to the time parents take off during and after the birth of their child, however, company policies vary. Under federal law, employees who work for a company with 50 or more employees within a 75 mile radius of the office, who have worked for their company for…See More
22 hours ago
Garry House posted a blog post

Performance Improvement Starts with Being Honest with Yourself

Written by Steve Hall. Originally published on the NCM Institute Up to Speed blog.People are interesting and they never cease to amaze me.  At the NCM Institute, one of the classes I teach is …See More
23 hours ago
Mike Gorun posted a blog post

What Is Anticipatory Customer Service?

A fascinating article in Forbes shared a concept that is increasingly winning over customers. In the article, the author described what he termed “anticipatory customer service” as “a…See More
yesterday
Marsh Buice posted a blog post

Sometimes 1 is all you need

It’s just after 5 A.M. and I’m really questioning why I am doing what I am doing-now that I’m too far from home to turn back, I might as well swipe my gym membership card and pay my penance for last night’s meal consisting of crawfish etoufee and fried fish. As I walk through the front doors, I can tell immediately that spin…See More
yesterday
JD Rucker posted a blog post

Is a PPC Service Really Worth 20%? The Math Doesn't Add Up.

I really don't know who I'm going to offend on this one. We've been researching so many vendors over the last couple of months that work with chat, lead-gen widgets, and website platforms themselves that we haven't taken the time to explore PPC vendors. Maybe that's why I was blindsided to find out that there are at least two…See More
yesterday
Anne Fleming posted a blog post

Apple’s Recent Announcement Of CarPlay Means Big Changes For Drivers

Apple’s recent announcement of CarPlay which will integrate the iPhone, Apple maps and Siri into the car dashboard, is a move meant to compete directly with Google’s Open Automotive Alliance (OAA), and Microsoft’s Sync platform. This means big changes are in store for how shoppers driving, commuting and traveling by car will find and learn about your business.The fast moving map space plus local-search is attractive areas for innovation for software developers. One of the more interesting…See More
yesterday
Charles Sullivan commented on Renee McDowell's blog post Are You A Leader Or A Boss?
"Hi Renee, Excellent point! This hits the mark in terms of recruiting and retaining great people.  A very successful friend of mine describes his leadership role this way. Leadership:    Are you the Solvent or the Glue? We work with…"
yesterday

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TOP 5 Photos This Week

 

Motivate | Educate | Inspire

David Lewis Presents his weekly Sales Meeting: Why the Average Salesperson Sells 10-12 Cars per Month Part 7: Leaving the Customer Alone at Negotiations

dealerELITE Featured Photos

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Motivational | Educational | Inspirational

TOP Featured Blogs

Are You A Leader Or A Boss?

"Who's The Boss" was quite the popular TV show years ago. But in the workplace? The boss is not very popular at all. In fact, if you have a "boss" in your business, you could be running into drama and disaster if not determined and resolved.

You have probably seen this before, but really let each one sink in:

Leader's Attributes
Inspires employees
Depends on respect and honor
Cares for your…

Gorgeous Photos versus Real Photos on Social Media Ads

Science rules in digital marketing.

Social media is a place of vanity. Those of us who use social media often get to see flattering images of just about everything - people, places, food, cars, whatever. Have you ever seen a picture of a friend posted as their new profile picture and thought,…

OSHA Issues Guidance on Temporary Worker Injury Documentation

OSHA regulation requires dealers to document when your own employee is injured on the job, but what happens if your temporary worker is injured? When you employ a temporary worker, both the staffing agency that supplies them, and you, the host employer, are responsible for them.

How does this play into recording temporary worker injuries? To clarify this situation, OSHA has issued guidance on who is responsible for documenting temporary worker injuries.  In regards to injury and…

Why Should You Blog?

Blogs have become a cornerstone in digital marketing due to their ability to create a casual level of communication, which in turn increases conversation. Trust is built between the blogger and consumer through this dialogue, which allows dealers to provide them with a source to learn about their products in a trust worthy, information based atmosphere. To begin building this relationship you must first provide high-quality, pertinent content. Start off with the following blog topics, to…

Blog Posts

Federal Judge Decides FTC Can Hold Companies Liable For Data Security

Posted by Kenny Alward on April 23, 2014 at 8:58am 0 Comments

Earlier this month, a Federal District Court judge ruled that the Federal Trade Commission…

Continue

Mobile Apps Continue to Dominate the Mobile Web

Posted by Josh Knutson on April 23, 2014 at 8:00am 0 Comments

Mobile Apps Continue to Dominate the Mobile Web

As a whole, the adoption of mobile devices continues at a staggering pace. The average consumer is now spending 18.9 hours per week on a mobile device.

New…

Continue

Why Work Harder For Less?

Posted by Paul Potratz on April 22, 2014 at 3:31pm 0 Comments

Why Work Harder For Less?

On this week's Think Tank Tuesday:

✓ Learn how to identify your clients

✓ Find out what you need to be spending time on

✓ Determine key mistakes in your sales process

Is your dealership blogging? if not why not?

Posted by Fred G. Slabine on April 22, 2014 at 3:06pm 0 Comments

Blogging to Drive Sales

Automotive marketers are shifting their budgets away from “interruption” advertising.  Because 1/3 of the world’s population is on the internet, it is critical that auto, boat, motorcycle and boat dealers go inbound vs outbound to rev up revenue and sales.  It goes without…

Continue

Car Lease Credit Approvals Rise Slightly From Previous Month

Posted by John Sternal on April 22, 2014 at 1:59pm 0 Comments

Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of March were at 69.6%, up from last month’s yearly low of 66.7%. The 69.6% approvals mark is also the level of the last three months, indicating a credit approvals landscape that continues to hover near the “healthy” mark of 70%.



The credit approvals rate over the last twelve months stands at 71.7%. Prior to March, the approvals rate had continuously dropped from early fall…

Continue

It is your choice

Posted by Timothy Marvel on April 22, 2014 at 1:00pm 0 Comments

Are you going to have a good day

or a bad day?

It is up to you.…

Continue

Maternity/Paternity Leave: Did you know that?

Posted by Rebecca Ward on April 22, 2014 at 11:30am 0 Comments

When an employee expands their family they will have questions about options for maternity or paternity leave. Here are a few things to consider when an employee requests maternity/paternity leave.

Maternity/paternity leave typically refers to the time parents take off during and after the birth of their child, however, company policies vary. Under federal law, employees who work for a company with 50 or more employees within a 75 mile radius of the office, who have worked for their…

Continue

Performance Improvement Starts with Being Honest with Yourself

Posted by Garry House on April 22, 2014 at 10:32am 0 Comments

Written by Steve Hall. Originally published on the NCM Institute Up to Speed blog.

servicmgmt

People are interesting and they never cease to amaze me.  At the NCM Institute, one of the classes I teach is …

Continue

TOP Featured Discussions

Text Messaging Campaign....

Question to the car Gods....

I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a…

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

This is the 25th Anniversary of Stephen Covey publishing The 7 Habits.

We can take this in many directions, but they are:

Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen the Saw

We need to work on all of…

The New Salespeople Schedule

Someone asked me about adding a third team at a dealership on Facebook and this is my revised solution:

Do 5! The way I would do it is to have all your sales people work 3 straight days the whole day, then have 2 straight off. Have 5 rotations, but have team dealership instead! If you have a busy day, someone can take another day off, then come in on the busy day with prior permission. This is not just a Gen Y trend, but nurses do similar things at times. This way your workers can be…

New Employee Training

I am wondering if any dealers out here have a set program in place to train new hires. I am a newly re hired manager at a medium sized Chevrolet dealership that is looking for a process to put in place for new hires. We do use a sales process training system, (APB) at our store, but what I am asking for is to see examples and processes of what successful dealers use to train a new sales person from start to finish. Looking forward to your comments. If you do have a example process to…

Forum

Text Messaging Campaign....

Started by Frank Renaldi in OTHER - Does Not Fit Any Predefined Category. Last reply by Shawn Ryder Apr 15. 2 Replies

Question to the car Gods....I am new to this business transitioning from a successful career in real estate where self promotion and product promotion fell solely on my shoulders.  One of my most successful ventures was my Goomzee Text Message Campaign and Lead Capture.  I am an individual and not looking to implement a dealership program so my funds are modest at this point.  Any success stories from Sales Reps using programs like this?  I am in a budget of 50/60 dollars a month.  Any advice…Continue

Tags: newsales, textcampaigns, SalesReps

Last Call for Chat Provider Recommendations

Started by JD Rucker in Advertising/Marketing Forum on Monday. 0 Replies

I've gone through five chat providers so far. Three of them were fine and I won't mention them. The other two were both pretty darn outstanding, strangely for different reasons. It's going to be hard to pick one over the other but after interviewing some dealers I'll be able to pick one.If there are any other chat providers out there that want to throw their pitch in the hat, please let me know this week. If there are any dealers who want to recommend a provider, post them here and it will be…Continue

Tags: chat

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than later, the #1 source to reach a customer, traditional advertising must not be counted out!In some towns the paper is still King, while in others a local T.V. station is King and believe it or not in some towns Radio is King.While the hot topic of…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tom Gorham Feb 14. 78 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership.  Keep responses down to two brief sentences.  Mark Continue

Tags: for, auto, retailing, environments, work

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Sally Whitesell Apr 17, 2013. 76 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

CRM advice needed, Small VW Dealership in Northwestern Pa

Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies

   I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to it... My question(s) to you all is simple, for anybody using a CRM that they are happy with or would like to change a few things with their current software, please advise me on the following...1-Integration with sales, service, and other…Continue

Tags: Internet, Manager, Leads, Business, Development

PR: The Automotive Super Conference Announces World-Class Dealership Solutions for the Entire Dealership

Started by David Johnson in General Forum for dealerELITE Members. Last reply by NANCY SIMMONS Apr 2, 2012. 63 Replies

March 22nd, 2012 – Charlotte, NC - The Automotive Super Conferenceis the first conference of its kind. Designed to cover a wide range of topics, the Automotive Super Conference is more than just sales, more than just digital or fixed-ops, it’s a synergistic approach to everything…Continue

Tags: Service, Social Media, branding, Off-Site, Seminar

Autotrader, Cars.com, what is your favorite 3rd party lead provider?

Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies

We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be selling my cars for. AutoUSA seemed less attractive when they lost Edmunds. Imotors/Reply.com very low closing ratio..similiar customers to Carsdirect. So currently we are using Autobytel, Zag, Edmunds, KBB, Dealix, we even pay for 3rd party leads from…Continue

Tags: Dealix, Carsdirect, Cars.com, KBB, Zag

AutoBlog News Feed

Renault gunning for sub-8-minute Nürburgring lap time

Filed under: , , ,

#Under8

UPDATE: A previous version of this article erroneously suggested Renault was aiming for a sub-8-second lap time. Clearly, this was a rather humorous typo, and it's been fixed. Thanks for all who pointed out the mistake in the Comments!

While hybrid hypercars like the Porsche 918 Spyder, McLaren P1 and Ferrari LaFerrari are thrown into the (at least hypothetical) battle for the sub-7-minute Nürburgring lap record, there's another war waging further down the time sheets. That's for the fastest lap clocked around the Nordschleife in a front-wheel-drive production vehicle.

Arguably more relevant to the common (European) man, this war is being waged between the top hot hatches on the Continental market. Seat became the current leader when it clocked a lap time of 7:58.4 in the new Leon Cupra 280, and Honda has made no secret of its intent to take the record with the upcoming Civic Type R. We wouldn't be surprised to see Opel go for it with the Astra OPC Extreme, but before any of these contenders came along, the record rightfully belonged to Renault.

The French automaker set a time of 8:16.9 with the Mégane R26.R back in 2008, then reset the record at 8:07.9 in 2011 with the newer Mégane Trophy. Evidently unhappy to see its bragging rights stolen away by the Spanish (and eyed by the Japanese and Germans), Renaultsport is apparently preparing an even hotter hatch with the explicit aim of setting a sub-8-second lap time of its own.

Teased with the social media hashtag #Under8, the project is apparently bringing on board the collaboration of Michelin for tires, Akrapovic for the exhaust, Öhlins for the suspension and BRM as official timing partner. Accompanying the image above on Renault Sport's Facebook page just days ago was the caption "two months to go", hinting that the attempt will be made sometime in mid-June.

We'd assume the Mégane will once again serve as the base, and if they want the time to mean anything, it'll have to be offered for sale. Unfortunately since Renault doesn't market in North America it's all rather theoretical to us, but as far as theoretical challenges go, this one's shaping up to be one for the record books.

Renault gunning for sub-8-minute Nürburgring lap time originally appeared on Autoblog on Wed, 23 Apr 2014 08:45:00 EST. Please see our terms for use of feeds.

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Mays Landing, NJ, United States

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Automotive News - Dealers

Toyota's global sales top VW, GM for 3rd straight quarter

Toyota outsold VW Group and GM for a third straight quarter. Toyota sold 2.58 million units in the January-to-March period, it said today. Second place is too close to call as GM and VW said they each sold about 2.4 million vehicles.

Toyota outsells VW, GM for 3rd straight quarter

Toyota outsold VW Group and GM for a third straight quarter. Toyota sold 2.58 million units in the January-to-March period, it said today. Second place is too close to call as GM and VW said they each sold about 2.4 million vehicles.

Golf dominance, premium push intensify battle in compact segment

Most volume automakers face double trouble in the crucial compact segment. They need to find a way to win sales from the dominant Volkswagen Golf while also defending against premium brands aggressively pushing into the segment.

Dodge turns 100, Honda ad turns tragic

Dodge is celebrating its 100th anniversary with a campaign for the Challenger featuring individuals born circa-World War I.

Recent National Job Listings

1. Renee McDowell

Harbinger, NC, United States

2. Rebecca Ward

Denver, CO, United States

3. JD Rucker

Ladera Ranch, CA, United States

4. Craig Lockerd

Mays Landing, NJ, United States

5. Marsh Buice

Lake Charles, LA, United States

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Wards Auto Dealer News Feed

CarCharging, Pennsylvania Turnpike Commission, and Department of Environmental Protection Partner to Provide Electric Vehicle Charging Services

MIAMI BEACH, Fla., April 23, 2014 /PRNewswire/ -- Car Charging Group, Inc. (CarCharging) (OTCQB: CCGI), the largest owner and operator of electric vehicle (EV) charging services, announced that drivers along the Pennsylvania Turnpike can now recharge their electric cars at the service...

RelayRides Unveils Souped-Up Mobile App for Travelers Ahead of Peak Season

http://photos.prnewswire.com/prnc/20140423/77463 SAN FRANCISCO, April 23, 2014 /PRNewswire/ -- Leading peer-to-peer car rental marketplace, RelayRides, announced a major redesign of its iPhone app ahead of the busy summer travel season to make renting cars easier, faster and more reliable than ever.

read more

Five Days Remain to Bid on IfOnly Experiences to Benefit The American Red Cross

SAN FRANCISCO, April 23, 2014 /PRNewswire/ -- There are just five days left to bid on one-of-a-kind experiences and help The American Red Cross prepare for California's next big quake.  IfOnly, an experiential marketplace that donates its proceeds to charities, has been...

Automotive News - Breaking News

JCI Q1 profit rises 59% on increase in automotive business

Johnson Controls reported a 59 percent jump in quarterly profit, helped by higher sales in its automotive unit.

Tesla seeks workers for ex-Chrysler property in Calif.

Tesla Motors Inc. has leased an idled parts-distribution center in rural California where it plans to hire engineers and technicians as the maker of luxury electric cars expands operations.

Toyota's global sales top VW, GM for 3rd straight quarter

Toyota outsold VW Group and GM for a third straight quarter. Toyota sold 2.58 million units in the January-to-March period, it said today. Second place is too close to call as GM and VW said they each sold about 2.4 million vehicles.

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